This comprehensive guide details the 2011 Buick Limited Warranty and Owner Assistance Information. It serves as a crucial resource for Buick vehicle owners, outlining the terms, conditions, and procedures related to vehicle warranty coverage and support services provided by General Motors (GM).
Key Information Covered
- New Vehicle Limited Warranty: Explains coverage for Bumper-to-Bumper, Powertrain, and Sheet Metal components, including specific mileage and time limits.
- Emission Control System Warranty: Details federal and California-specific emission warranty provisions, including covered parts and performance standards.
- Tire Coverage: Information on tire warranty, replacement schedules, and contact details for tire manufacturers.
- Maintenance and Repairs: Guidance on obtaining warranty repairs, recommended maintenance, and retaining service records.
- Exclusions: Clarifies what is not covered under the warranty, such as damage from misuse, environmental factors, or aftermarket parts.
Owner Assistance and Support
- Customer Assistance: Provides contact information for customer support centers in the United States, Canada, and Mexico.
- Online Resources: Access to the Online Owner Center at www.gmownercenter.com/buick for digital manuals, service records, and dealer locators.
- Roadside Assistance: Information on the 24-hour Roadside Assistance Program.
- Courtesy Transportation: Details on alternate transportation options during warranty repairs.
Additional Resources
- Buick Official Website: www.buick.com
- General Motors: Information on GM's participation in Alternative Dispute Resolution Programs.
