This document serves as a quick start guide and is not a substitute for the comprehensive Owner's Manual. For more in-depth instructions, users should refer to the full Owner's Manual.
Troubleshooting
Problem & possible solutions
| Problem | Possible Solutions |
|---|---|
| Sound is weak | Increase the volume; Recharge the hearing aid; Clean or exchange the click dome or wax protector |
| Hearing aid emits whistling sounds | Reinsert the receiver until it fits securely; Decrease the volume; Clean or exchange the click dome or wax protector |
| Sound is distorted | Decrease the volume; Recharge the hearing aid; Clean or exchange the click dome or wax protector |
| Hearing instrument emits spontaneous signal tones | Recharge the hearing aid |
| Hearing aid does not work | Turn the hearing aid on; Recharge the hearing aid; Power-on-delay is active, wait several seconds and check again; Clean or exchange the click dome or wax protector |
Users should consult their Hearing Care Professional if they encounter further problems.
1. Check the charging status of your hearing aid
| LED Indicator | Status Description |
|---|---|
| ███ Orange LED | Charging status 0 to 33% |
| ███ Single green LED | Charging status 34 to 66% |
| ███ Two green LEDs | Charging status 67 to 99% |
| ███ Three green LEDs | Hearing instrument is fully charged |
2. Turn your hearing aids on
- Hearing aids turn on automatically when removed from the charger.
- They are programmed with a start-up delay to allow insertion without whistling.
- A melody will be heard during the start-up.
Start-up delay options: ☐ 6 Second ☐ 12 Second ☐ 18 Second
3. Insert your hearing aids
To insert the hearing aids:
- Grasp the receiver/dome between the thumb and forefinger.
- Insert the dome into the ear canal.
- Gently work the dome into the proper position by slightly adjusting it until it is firmly seated in the ear.
- Lift the hearing aid over the top of the ear.
- Adjust it to fit behind the ear.
- Press slightly for a secure and comfortable fit.
- Place the retention strand into the bottom "bowl" of the ear (if applicable).
(Visual description of insertion: A diagram shows a hand holding a hearing aid with a dome, guiding it towards an ear. The dome is inserted into the ear canal, and the main body of the hearing aid is positioned behind the ear, with a thin wire connecting the two parts. A retention strand extends from the dome into the concha of the ear.)
4. Using your hearing aids
- Rexton hearing aids feature Wireless Sync, which automatically adjusts both hearing aids simultaneously to reflect changes in the hearing environment.
- The rocker switch control on the hearing aids may be programmed to provide personal control.
- Functions for short and medium press will change both hearing aids simultaneously.
Your controls
| Short (1 second) | Medium (2 seconds) | Hold* | ||||
|---|---|---|---|---|---|---|
| L | R | L | R | L | R | |
| Volume Up/Down | ☐ | ☐ | ☐ | ☐ | – | – |
| Program Up/Down | ☐ | ☐ | ☐ | ☐ | – | – |
| TV Stream | ☐ | ☐ | ☐ | ☐ | – | – |
| Power On/Off | – | – | – | – | ☑ | ☑ |
*Press and hold until hearing aid turns on/off.
Rexton hearing aids may be programmed to alert users when changes are made to the hearing aids or when the battery needs replacing.
Signal tones
| L | R | |
|---|---|---|
| Program Change | ☐ | ☐ |
| Volume Change | ☐ | ☐ |
| Volume Limit | ☐ | ☐ |
| Volume On Position | ☐ | ☐ |
| Low Battery | ☐ | ☐ |
| Bluetooth On/Off | ☐ | ☐ |
| Power On/Off | ☑ | ☑ |
Hearing aids you can rely on. Since 1955. | Rexton
