Polar Slush Machine

Safety Instructions

THE APPLIANCE MUST ONLY BE USED BY TRAINED PERSONNEL IN ACCORDANCE WITH THESE INSTRUCTIONS.

• Position on a flat, stable surface.
• Install the appliance where it can be overseen by trained personnel.
• Always carry, store and handle the appliance in a vertical position.
• A service agent/qualified technician should carry out installation and any repairs if required. Do not remove any components or service panels on this product.
• Consult Local and National Standards to comply with: Health and Safety at Work Legislation, Fire Precautions, Wiring Regulations, Building Regulations.
• DO NOT immerse in water, or use jet/pressure washers to clean the appliance.
• Not suitable for outdoor use.
• Always switch off and disconnect the power supply to the appliance before cleaning.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.

• Keep all packaging away from children. Dispose of the packaging in accordance with the regulations of local authorities.
• If the power cord is damaged, it must be replaced by a POLAR agent or a recommended qualified technician to avoid a hazard.
• DO NOT attempt to modify the appliance in any way.
• NEVER leave the appliance unattended when in use.
• Never use accessories which are not recommended by the manufacturer, as they could pose a safety risk and might damage the appliance. Only use original parts and accessories.
• Polar recommends periodic testing (at least annually) by a Competent Person, including: Visual Inspection, Polarity Test, Earth Continuity, Insulation Continuity, and Functional Testing.

Caution Risk of Fire

• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

! Warning: Keep all ventilation openings clear of obstruction. Unit should not be boxed in without adequate ventilation.

Warning: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

Warning: Do not damage the refrigerant circuit.

Warning: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are the type recommended by the manufacturer.

Product Description

• DB331-A - Polar slush machine - 1 x 12Ltr Bowl
• DB332-A - Polar slush machine - 2 x 12Ltr Bowl
• DB843-A - Polar slush machine - 3 x 12Ltr Bowl

Introduction

Please take a few moments to carefully read through this manual. Correct maintenance and operation of this machine will provide the best possible performance from your POLAR product.

This appliance is intended for making drinks and cold beverages. If used with dairy-based products and/or when envisaged by law, it must be equipped with an optional temperature gauge for the product in the bowl. It is also obligatory to comply with current regulations and standards concerning the products used.

! Note: Only two types of persons can access the appliance:

• User: A person with adequate technical training on how to use the appliance correctly, and full knowledge of routine work on how to maintain, clean, and sanitize the appliance.
• Specialized technician: A person with full knowledge of the appliance concerning installation, use, and servicing.

Pack Contents

The following is included:

• Polar slush machine
• Drip Tray: DB331-A x 1 / DB332-A x 2 / DB843-A x 3
• Coupler x 2
• Connector of axis x 2
• Seal of auger x 1
• Seal of evaporator x 2
• Seal of Tap x 10
• Seal of axis x 2
• Vaseline (for lubrication of the appliance)
• Instruction Manual

POLAR prides itself on quality and service, ensuring that at the time of packaging the contents are supplied fully functional and free of damage. Should you find any damage as a result of transit, please contact your POLAR dealer immediately.

Installation

! Note: If the unit has not been stored or moved in an upright position, let it stand upright for approximately 12 hours before operation. If in doubt, allow to stand.

1. Remove the appliance from the packaging. Make sure that all protective plastic film and coatings are thoroughly removed from all surfaces.
2. Maintain a distance of 20cm (7 inches) between the unit and walls or other objects for ventilation. NEVER LOCATE NEXT TO OR NEAR A HEAT SOURCE.

! Before installation, ensure to check that:

• The appliance is installed indoors.
• The room is adequately lit, well-ventilated, and hygienic.
• The location of the appliance is flat and solid, and can support its weight.
• The appliance may only operate in places with an ambient temperature ranging between 16°C and 32°C.
• Adequate clearance is kept around the appliance to enable personnel to operate without constraints.

Assembly

Hang the drip tray onto the slot on the front.

Diagram: A front view of a dual-bowl Polar slush machine, featuring the POLAR logo and the title 'Slush machine Instruction manual'.

Control Panel (Model featured: DB843-A)

Diagram of the Polar slush machine control panel, detailing indicators and buttons for operation.

• Bowl indicator light
• Bowl Temperature display
• Mode selection button
• Slush mode icon
• Juice mode icon
• OFF mode icon
• Increase button
• Slush hardness/ Juice temperature display
• Decrease button
• On/off switch
• Light button
• SET button

! Note: The SET button is designed for adjusting parameters by professional technicians only, which is password protected. Ordinary users/operators should not access it for any purpose.

! Note: Before the first time use, ensure to let a specialized technician check the appliance functions properly.

Note: Appliances have varied quantity of bowls (Model DB332-A has 2 and Model DB843-A has 3), so Bowl I means the one on the left-hand side of the unit when looking from the front. Bowl II means the middle one...

Operation

Filling

1. Ensure to switch Off and unplug the appliance.
2. Preparing your product: Polar recommends that you use syrup mix designed for use in Slush Machines. Dilute and mix the concentrate with water in a container, following the manufacturer's instructions. NOTE - Any mixture used must have a minimum sugar content of 13%. Lower sugar content mixture will freeze solid and can damage the augers and gear motors. Damage caused by using incorrect mix will invalidate the warranty.
3. Removing the lid: Lift the rear part to release. Then remove directly.
   Diagram showing the procedure for removing the slush machine lid by lifting the rear part.
4. Pour the mixture into the bowl.
   WARNING: Do not fill the tank with hot liquid. Do not let the level exceed the 'MAX' level line marked on the front of the bowl.
5. Re-locate the lid.
   WARNING: There are moving parts inside the bowl, which may cause injuries. Therefore, ensure to turn off and unplug the appliance before carrying out any operations inside the bowl.

Getting Started

1. Connect the appliance to a mains power supply.
2. Press the on/off switch ▶️.

Selecting the Working Mode

• Press the mode button ⚙️ to select the working mode.
• There are 3 modes in total:

  Mode	Mode Icon	Description
  Slush	⚙️	Slush mode is selected
  Juice	⚙️	Juice mode is selected
  OFF	OFF	The bowl will stop stirring and refrigerating.

To Serve with Slush

1. Press the mode button ⚙️ to select the slush mode. The icon illuminates.
2. Press buttons "+" and "-" to select the slush hardness setting from 1 (softest) to 7 (hardest).

To Serve with Cold Drinks

1. Press the mode button ⚙️ to select the juice mode. The icon illuminates.
2. Press buttons "+" and "-" to select the juice temperature from 1°C to 7°C.

Note: When the shop is out of service and there is still remaining product in the bowl, we highly recommend setting all bowls to Juice mode, as in this mode bowl stirring and refrigerating are still ON, so as to keep the product fresh (Temperature from 1°C to 7°C).

To Simply Clean the Desired Bowl

1. Press the mode button ⚙️ for six seconds.
2. "C" will be shown on the display.

Notes:

• In this mode, no refrigerant gas will flow into, but the auger is still rotating to assist the cleaning process. Please fill warm and clean water into the corresponding bowl (not exceeding the maximum level marked on the bowl).
• If desired to perform a thorough cleaning or sanitization to the machine, please ensure the machine is powered off. For details, please see Section "Cleaning, Care & Maintenance".

Using the Dispenser

Once the liquid is sufficiently cooled, use the tap lever for dispensing.

Diagram of the slush machine's dispenser tap mechanism.

Notes:

• Regularly check the temperature of the product in the bowl, using a standard thermometer, to make sure the product is always kept below the storage temperature.
• NEVER disconnect the machine from the power supply or switch it off using the on/off switch when there is still product for consuming inside the bowl.
• If the appliance is not used continuously, when used with milk-based products, make sure to: spray sanitizer solution around the spigot area and on the spigot itself (alternatively, wipe with a clean cloth and sanitizer); OR Dispense a small amount of the product from the spigot and discard before dispensing the serving for the customer.

To Turn Off a Certain Bowl (for Models DB332-A/DB843-A)

! Note: The bowls work independently. To stop a certain bowl, you just need to turn it off.

1. Press the mode button ⚙️ to select the OFF mode for the desired bowl. The icon OFF illuminates.
2. Under OFF mode, the bowl will stop stirring and refrigerating.

To Empty the Bowl

Note: The bowl must be cleaned and sanitized at least once a day and more frequently depending on the products used, and in any case, in compliance with the applicable hygiene regulations.

1. Before a bowl is cleaned, it must be emptied.
2. Set the bowl to juice mode. Then release all the liquid from the bowl into a suitable container.
3. Switch off and unplug the appliance.

To Turn Off the Appliance

• After use: press the on/off switch ▶️ for 3 seconds to turn off the appliance.
• In case of freezing, switch off and unplug the appliance. Then call a POLAR agent or qualified technician.
• Should a fire break out, clear the area immediately to make way for trained personnel for proper handling.

Cleaning, Care & Maintenance

! Warning: Switch off and disconnect from the power supply before any cleaning and maintenance.

• Before cleaning or maintenance, ensure to wear proper personal protections (gloves, glasses, etc.).
• Do not use abrasive cleaning agents as they may leave harmful residues.
• DO NOT rinse the base unit. Instead, just wipe the outer surface with a damp cloth.
• Empty and clean the drip trays regularly.
• DO NOT wash any parts in a dishwasher.
• DO NOT dry any parts in a conventional or microwave oven.
• Ensure to carry out any cleaning and sanitization with utmost care and on a regular basis to guarantee the quality of the product dispensed and compliance with mandatory hygiene standards.
• A POLAR agent or qualified technician should carry out repairs if required.

To carry out easy cleaning and maintenance, the upper parts of the side protectors can be removed. When necessary, lift the upper part to remove. Once done with cleaning, re-locate the part in place.

Disassembling the Tap Assembly

1. Disassemble the tap and remove the pin (F) from its seat to release all the other parts.
2. Wash the parts thoroughly and let them dry.

Diagrams illustrating the disassembly of the tap assembly, removal of the bowl, and extraction of the auger and seals.

Removing the Bowl

1. Remove the bowl lid.
2. Raise the front part of the bowl to release it.
3. Remove the bowl from its seat by pushing and tapping lightly on the rear part.
4. Take out the auger. Then remove the seals (A and B).
5. Clean and sanitize all the dismantled parts (excluding the lid), following below instructions:
   • Wipe the parts with a sponge soaked with a sanitizer solution.
   • Rinse the parts thoroughly with clean water.
   • Soak the parts into the sanitizer solution for about 30 minutes.
   • Wash the parts again with clean water.
   • Let dry thoroughly.

Cleaning the Lid

! Caution:

• As the lid is equipped with LED lights, NEVER soak it in any type of liquid for cleaning.
• During cleaning, Never let water or any liquid come into contact with the electrical parts of the light.

1. Use a clean damp cloth to wipe clean the bottom part of the lid.
2. Wipe clean the whole outer part.

! Caution: NEVER attempt to clean/sanitize the lid while it is installed in the appliance.

Re-assembly

1. Apply the seal (A) onto the auger as shown.
   Diagrams showing the correct application and lubrication of seals (A and B) during the re-assembly process.
   ! Always ensure to check the seal integrity. Should it be worn, replace with a new one immediately. Replace the seal (A) at least once a year.
2. Using the Vaseline provided, lubricate the seal (A) in the area as shown.
3. Apply the seal (B), lubricating the entire surface as indicated by the arrows.
4. Introduce the auger, engaging head (C) with shaft (D). If necessary, rotate the auger to engage it.
   Diagrams detailing the re-assembly steps for the auger and bowl, and the refitting of the tap assembly.
5. Setting the bowl back in place: Slightly raise head (C) of the auger so that it meets the seat (E) provided in the bowl.
6. Press the bowl downward until it get engaged as shown.
7. To refit the tap assembly, follow below instructions:
   • Using the vaseline provided, adequately lubricate the cap (Y), and refit the components.
   • Introduce the pin (F) while keeping the tap lever steady.

! Always ensure to lubricate the cap. Otherwise, product leakage from the tap may occur.

Rinsing Cycle

! Caution: After re-assembly and before re-starting the appliance for serving, make sure to carry out the rinsing cycle.

1. Fill the bowl with clean water.
2. Run the cleaning mode. For details, please see Section "To simply clean the desired bowl".
3. Turn off the appliance. Then empty the bowl.

Replacing the Light Bulb

Light bulb replacement should be carried out only by a professional technician. For details, please refer to our service manual available online.

Cleaning the Condenser

Periodically cleaning the condenser can extend the life of the appliance. POLAR recommends that a POLAR agent or qualified technician should clean the condenser.

Troubleshooting

If your Drinks Dispenser develops a fault, please check the following points before making a call to the Helpline.

Technical Specifications

Electrical Wiring

The plug is to be connected to a suitable mains socket.

POLAR appliances are wired as follows:

• Live wire (coloured brown) to terminal marked L
• Neutral wire (coloured blue) to terminal marked N
• Earth wire (coloured green/yellow) to terminal marked E

This appliance must be earthed.

If in doubt, consult a qualified electrician.

Electrical isolation points must be kept clear of any obstructions. In the event of any emergency disconnection being required, they must be readily accessible.

Compliance

The product must not be disposed of as household waste. To help prevent possible harm to human health and/or the environment, the product must be disposed of in an approved and environmentally safe recycling process. For further information on how to dispose of this product correctly, contact the product supplier, or the local authority responsible for waste disposal in your area.

POLAR parts have undergone strict product testing in order to comply with regulatory standards and specifications set by international, independent, and federal authorities.

POLAR products have been approved to carry the following symbol: ✅

All rights reserved. No part of these instructions may be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of POLAR. Every effort is made to ensure all details are correct at the time of going to press; however, POLAR reserves the right to change specifications without notice.

Declaration of Conformity

The Declaration of Conformity document, outlining equipment specifications, applicable regulations, and manufacturer declarations.

Equipment Type: Slush Machine 2 x 12L Bowl, Slush Machine 2 x 12L Bowl, Slush Machine 3 x 12L Bowl

Models: DB331-A, DB332-A, DB843-A

Application of Territory Legislation & Council Directives(s): Electrical safety (IEC 60335-1:2010+A1:2013, IEC 60335-2-75:2012+A1:2015, EN 62233:2008), Electro-Magnetic Compatibility (EN 55014-1:2017, EN 55014-2:2015, EN 61000-3-2:2014, EN 61000-3-3:2013)

Producer Name: Polar

I, the undersigned, hereby declare that the equipment specified above conforms to the above Territory Legislation, Directive(s) and Standard(s).

Date: 2nd February 2021

Signatories: Ashley Hooper (Technical & Quality Manager), Josie Holt (Commercial Manager/ Responsible Supplier)

Producer Address: Fourth Way, Avonmouth, Bristol, BS11 8TB, United Kingdom

Supplier Address: 15 Bagdally Road, Campbelltown, NSW 2560