Introduction
This document is the user manual for the Medion MD 12012 single induction cooktop.
It provides essential information on safe operation, features, maintenance, and troubleshooting.
About This Manual
Thank you for choosing this Medion product. Please read the safety instructions and the entire manual carefully before use. Keep the manual accessible for future reference.
Symbol Explanations
- VORSICHT! (Caution): Warning of possible moderate or minor injuries.
- HINWEIS! (Note): Pay attention to avoid material damage.
- Further information for using the device.
- Follow the instructions in the manual.
- ⬜ [Protection Class II symbol]
Hazard Symbols
- GEFAHR! (Danger): Warning of immediate life-threatening danger.
- WARNUNG! (Warning): Warning of possible life-threatening danger or severe irreversible injuries.
- WARNUNG! (Warning): Warning of danger from hot surfaces.
- WARNUNG! (Warning): Warning of danger from electric shock.
Intended Use
This device is intended for heating food in suitable pots or pans. It is designed for private household use and similar applications (e.g., staff kitchens, hotels, etc.). It is not intended for commercial or industrial use.
Safety Instructions
- Keep the device and accessories out of reach of children.
- Children aged 8 and above, or persons with reduced physical, sensory, or mental capabilities, may use the device if supervised and instructed on safe use, understanding the resulting dangers. Children must not play with the device.
- Cleaning and user maintenance must not be performed by children.
- Children younger than 8 years must be kept away from the device and its power cord.
- Use only supplied or approved spare parts and accessories.
- Follow all instructions in this manual, especially safety warnings. Any other use is considered improper and may lead to personal injury or property damage.
Specific Dangers:
- Explosive Danger: Do not use near flammable liquids or in case of gas leaks.
- Health Hazard: This induction cooktop complies with safety and EMC directives. However, medical devices may be affected. Consult the medical device manufacturer if you have a pacemaker, implanted defibrillator, or hearing aid.
- Electric Shock Hazard: Connect only to a properly installed socket matching the local voltage. Do not use extension cords. Ensure the power cord is undamaged and does not run over hot surfaces or sharp edges. Do not immerse the device in water or other liquids. Protect the device and cord from damage. Check the cord and device for damage before each use. If the cooktop is damaged (cracks, chips), do not operate and unplug immediately. Do not attempt to open or repair the device yourself. Contact service for repairs. If the power cord is damaged, it must be replaced by the manufacturer, their service agent, or a similarly qualified person. Unplug the device for cleaning, assembly/disassembly, if wet, when not in use, if unattended, or during thunderstorms.
- Fire Hazard: Do not leave the device unattended during operation, especially when cooking with fats and oils. Do not expose the device to extreme conditions (high humidity, extreme temperatures, direct sunlight, open flames). Ensure adequate ventilation (10 cm clearance on sides and rear, open space above). Do not place on the edge of a table. Keep away from heat sources or areas where it could come into contact with water.
- Interference: This induction cooktop complies with EMC directives, but may interfere with other electronic devices. Do not place it near TVs, magnetic storage media, clocks, or microwaves.
Scope of Delivery
- Induction cooktop
- Quick guide
Check the delivery for completeness within 14 days of purchase.
Suitable Cookware
Use cookware with a diameter of 15-20 cm, made of iron, cast iron, or magnetic stainless steel. The base must be flat and even. Cookware with a diameter less than 15 cm or greater than 20 cm, or made of aluminum, copper, glass, or ceramic, is unsuitable.
Test cookware with a magnet: if it sticks to the base, it is suitable for induction.
Device Overview
The device features a ceramic glass cooking surface. Controls are located on the front panel.
- 1. Cooking field
- 2. Increase power level / Set cooking time
- 3. Switch display between Watt/Temperature/Function
- 4. [Power icon] On/Off
- 5. Display panel
- 6. [Lock icon] Activate/Deactivate key lock
- 7. Set cooking time
- 8. Decrease power level / Set cooking time
Before First Use
Clean the ceramic glass surface with a soft, slightly damp cloth, then dry it. Connect the device to a properly installed socket matching the local voltage. The device enters standby mode (L0 flashing on display).
Operation
The touch controls react to finger contact. Ensure controls are clean and dry.
- Power On: Press the [Power icon] button. A signal sounds, and the indicator light illuminates.
- Setting Power/Temperature: Press the [W icon] button repeatedly to select power level (200W to 2000W). Press the [°C icon] button repeatedly to select temperature (60°C to 240°C). Use [+] and [-] buttons to adjust.
- Setting Cooking Time: Press the [Timer icon] button until its indicator light is on. Use [+] and [-] buttons to set the time (0:30 to 4 hours).
- Cooking Process: Cooking only begins if suitable cookware is centered on the cooking field. If no suitable cookware is detected, an error signal (E0) is given, and the device returns to standby mode (L0). If no button is pressed within 60 seconds, it also enters standby.
- Key Lock: Press and hold the [Lock icon] button until its indicator light illuminates to activate. Press and hold again to deactivate. The [Power icon] can still be used to turn off the device.
- Power Off: Press the [Power icon] button. The device enters standby mode. The cooling fan may run for a while after cooking. Unplug only after the fan has stopped.
Energy Saving Tips
- Keep the cooking field and pot base clean.
- Center cookware on the cooking zone.
- Use pots with a base diameter of at least 15 cm.
- Heat only the required amount of water.
- Cover cookware with a lid when cooking.
- Switch off the cooktop early and use residual heat for warming or melting.
Cleaning and Care
- Electric Shock Hazard: Unplug the device before cleaning. Never immerse in water or other liquids.
- Material Damage: Do not use abrasive, acidic, alkaline, or solvent-based cleaning agents.
- Allow the device to cool completely.
- Remove coarse dirt with a special glass scraper.
- Wipe the cooled ceramic glass surface with a soft, slightly damp cloth. Use special cleaning agents for stubborn dirt.
- Dry with a soft cloth.
- Clean ventilation slots carefully with a vacuum cleaner.
Longer Non-Use and Transport
If not using the device for an extended period, unplug it, clean it, and store it in a dry, dust-free, frost-free location away from direct sunlight. Use original packaging for transport to avoid damage.
Troubleshooting
Error Code/Problem | Cause | Troubleshooting |
---|---|---|
Device not working | Plug not inserted. Power cord or plug damaged. | Check plug insertion. Check cord/plug for damage. Contact customer service. |
Cooktop not working | Device damaged. | Contact customer service. |
Cooking process interrupted | Fan failed. Cooking time expired. | Clean ventilation slots. Reset cooking time. |
E0 | Pot detection: No or unsuitable cookware on the field. | Place suitable cookware on the field within 30 seconds. |
E01 | Overload protection triggered. | Check mains voltage. Contact customer service. |
E02 | Mains voltage too low. | Check mains voltage. Contact customer service. |
E03 | Temperature sensor overheated. | Wait for the cooktop to cool to room temperature and press [Power icon] to switch on. |
E06 | Short circuit/interruption at cooktop sensor. | Unplug the device. Contact customer service. |
E08 | Cooktop sensor error. | Contact customer service. |
For all listed errors, reset the device by unplugging it.
Technical Data
- Manufacturer: MEDION AG, Am Zehnthof 77, 45307 Essen, GERMANY
- Rated Voltage: 220-240 V ~ 50 Hz
- Rated Power: 2000 W
- Protection Class: II
- Suitable Cookware Diameter: 15-20 cm
Certifications: [TÜV Rheinland symbol] TÜV Rheinland Certified, [GS symbol] GS Tested Safety.
EU Declaration of Conformity
MEDION AG declares that this device complies with the essential requirements and other relevant provisions of the following directives:
- EMC Directive 2014/30/EU
- Low Voltage Directive 2014/35/EU
- Ecodesign Directive 2009/125/EG
- RoHS Directive 2011/65/EU.
[CE mark]
Disposal
Packaging: Dispose of packaging materials environmentally friendly. Materials are marked with codes (a, b) for recycling.
Device: Do not dispose of this appliance with normal household waste. Follow local regulations for separate collection and recycling of electrical and electronic equipment. Return old appliances to collection points or recycling centers.
[WEEE symbol]
Service Information
If the device does not function as expected, contact Medion customer service.
Contact options include the Service Community (community.medion.com), contact form (www.medion.com/contact), hotline, or postal mail.
Contact Details:
Germany
- Opening Hours: Mon-Fri 07:00-20:00, Sat 10:00-18:00
- Phone: 0201 22099-433
- Address: MEDION AG, 45092 Essen, Germany
Austria
- Opening Hours: Mon-Fri 08:00-20:00, Sat 10:00-18:00
- Phone: 01 9287661
- Address: MEDION Service Center, Franz-Fritsch-Str. 11, 4600 Wels, Austria
Download manuals and warranty information from www.medionservice.com.
Imprint
Copyright © 2024. All rights reserved. This manual is protected by copyright.
Company: MEDION AG, Am Zehnthof 77, 45307 Essen, Germany.
Note: The address listed is not a return address. Always contact customer service first.