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User Guide for plantronics models including: 3215, 3225, Blackwire 3200 Series USB-C Headset Plug, Blackwire 3200 Series, USB-C Headset Plug, Headset Plug
Plantronics - Blackwire 3220 User Manual
File Info : application/pdf, 8 Pages, 113.18KB
DocumentDocumentBlackwire 3200 Series User Guide Downloaded from www.Manualslib.com manuals search engine Downloaded from thelostmanual.org Contents Overview 3 Setup 4 Load software 4 Fit 5 Adjust the headband 5 Position the boom 5 Adjust the boom 5 Use the inline controller 6 Make/take/end calls 6 Volume 6 Mute 6 Troubleshooting 7 Headset 7 Support 8 Downloaded from thelostmanual.org 2 Downloaded from www.Manualslib.com manuals search engine Overview Icons Inline control Call button LEDs Flashes green Solid green Volume up button Volume down button Mute button Solid red Function Incoming call On a call Increases the listening volume Decreases the listening volume Headset is muted Downloaded from thelostmanual.org 3 Downloaded from www.Manualslib.com manuals search engine Setup Power on your headset by connecting to your computer or mobile device. You can connect your headset in 2 ways: 1 Via USB-A/USB-C connector NOTE Headset call control functionality may vary in mobile devices. 2 Via 3.5 mm connector* NOTE Headset call control functionality is not available. Load software * 3.5 mm connector available on Blackwire 3215/3225 only) IMPORTANT Some softphones require the installation of Plantronics Hub for Windows/Mac to enable headset call control (answer/end and mute) functionality. Download Plantronics Hub for Windows/Mac by visiting plantronics.com/software. Manage your headset settings on your computer with Plantronics Hub: · Call control for softphones · Update firmware · Turn features on/off · View user guide Downloaded from thelostmanual.org 4 Downloaded from www.Manualslib.com manuals search engine Fit Adjust the headband Lengthen or shorten the band until it fits comfortably. The cushions should sit comfortably over the center of your ears. Position the boom This headset can be worn on the left or right side. Rotate the boom to align with your mouth. CAUTION To avoid breaking the boom, only rotate it up and over 180°. Adjust the boom Gently bend the boom in or out so it is approximately two finger widths from the corner of your mouth. Downloaded from thelostmanual.org 5 Downloaded from www.Manualslib.com manuals search engine Use the inline controller Make/take/end calls Volume Mute Headset call control is a software feature and dependent on a compatible softphone. If you have not installed Plantronics Hub or do not have a compatible softphone, press the headset call button first and then make/take/end the call using the softphone application. Download Plantronics Hub for Windows or Mac atplantronics.com/software . Answer or end a call Tap the Call button or use your softphone. Make a call Dial using your softphone application. Redial If not on an active call, double key press the call button to redial the last call. Hold Double-tap the Call button to put a call on hold. Listening volume Press the Volume up (+) or Volume down (-) button. Adjust headset microphone volume (softphone) Place a test softphone call and adjust softphone volume and PC sound volume accordingly. During a call, briefly press the mute button to mute the microphone on the inline controller. To unmute press the button again. Downloaded from thelostmanual.org 6 Downloaded from www.Manualslib.com manuals search engine Troubleshooting Headset I cannot hear caller. · Listening volume is too low. Press the volume up button on the headset. and/or ensure that the volume setting on your computer is set accurately. · The analog headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the default audio device. Callers cannot hear me. · Headset is muted. Slide the mute button up to unmute the microphone. · Headset microphone boom aligned incorrectly. Align the headset boom with your mouth. · The analog headset is not set as the default Voice device. Use the audio settings in your sound control panel/preferences to change the input device. The sound in the headset is distorted. I can hear an echo in the headset. · Lower the listen volume on your softphone until the distortion disappears. · Adjust volume on headset. The other headset I was using to listen to music does not work any more. · The analog headset will set itself as the default audio device in Windows. Use the audio settings in your sound control panel/ preferences to change the audio device. My phone is not finding my headset · When on a call or listening to music, make sure that audio is during a call or while listening to routing to the desired headset by going to your settings and music. ensuring it is defaulted. Downloaded from thelostmanual.org 7 Downloaded from www.Manualslib.com manuals search engine Support NEED MORE HELP? plantronics.com/support habitatsoundscaping@plantronics.com Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Plantronics B.V. Scorpius 171 2132 LR Hoofddorp Netherlands © 2017 Plantronics, Inc. Blackwire and Plantronics are trademarks of Plantronics, Inc. registered in the US and other countries. All other trademarks are the property of their respective owners. Patents: US 8,504,115; 8,983,081; 9,008,319; D666,993; D667,388; D747,293; IN 245078; 245079; 268129; TW D154413; D154414; D171922. 211088-06 (09.17) Downloaded from www.Manualslib.com manuals search engine Downloaded from thelostmanual.org