myQ SMART GARAGE® VIDEO KEYPAD

Product and Accessory User Guide

Overview

What's in the Box: VKP1-MYQ | VKP1-LM | VKP1-RJO

Hardware Bag:

  • 1" Mounting Screw (Qty. 2)
  • Wall Anchors (Qty. 2)
  • Charging Cable (Qty. 1)
  • 5/16" Security Screw (Qty. 1)

Included Components:

  • Video Keypad with Battery (Qty. 1)

Mounting Brackets:

  • 20° Mounting Bracket (Qty. 1) - Models: VKP1-MYQ, VKP1-RJO
  • Swivel Mounting Bracket (Qty. 1) - Model: VKP1-LM

Video Keypad Accessories:

  • VKP1-MYQ-BT1: Rechargeable Battery (Qty: 1), Charging Cable (Qty: 1)
  • VKP1-MYQ-SMW: Swivel Mount (Qty: 1), Hardware Bag (Qty: 1)
  • VKP1-MYQ-20DEG: 20° Mounting Bracket (Qty: 1), Hardware Bag (Qty: 1)
  • VKP1-MYQ-0DEG: 0° Mount (Qty: 1), Hardware Bag (Qty: 1)

Specifications

For use with residential garage door openers manufactured after January 1, 1993. Ensure your garage door opener has a working light bulb, as it serves as a programming indicator.

Set Up Your Video Keypad

Charge the Battery

Detach the back cover from your Video Keypad, remove the battery, and peel back the protective film. Plug the battery into a USB power source using the provided cable. Fully charge the battery before setup; this can take up to 10 hours. The LED light on the battery will change from red to green when it is ready.

Description of diagram: Illustration showing the battery being removed from the keypad, a protective film being peeled off the battery, and the battery being plugged into a USB power source via a cable. The keypad is shown with its back cover detached.

After charging, re-insert the battery and attach the back cover. The cover will click into place when secure. The device will begin to power on, and the Video Keypad LED will be solid white before flashing blue.

Download the myQ App

The myQ mobile app will guide you through programming your Video Keypad. Download myQ on your smartphone by:

  • Scanning the QR code on the packaging insert.
  • Searching for "myQ" in your phone's app store.
  • Visiting myQ.com/app on your phone's browser.

Have your Wi-Fi password ready before proceeding.

Get Connected

To program your Video Keypad, stay near your installed garage door opener. Do not mount the keypad until a later step.

In the myQ app, select the [+] icon from the home screen and select 'Device'.

When prompted, select 'Video Solution', then 'Video Keypad', and follow the in-app instructions.

After setup, enter your created PIN and press the home button [home-button-icon] to ensure the keypad is connected to your opener and can operate your door.

Install Mounting Bracket

Select a location to mount your Video Keypad at a minimum height of 5 feet (1.5 m) out of reach of children. Use the included mounting bracket as a template to mark the position of its mounting holes. Note that the hole locations may differ from your existing keypad.

Description of diagram: Illustration showing the mounting bracket being held against a wall, with pencil marks indicating where to drill holes.

If installing on stucco, brick, or concrete:

Drill holes in your wall using a 1/4″ masonry bit, then insert the included wall anchors by pushing them into place or lightly tapping with a hammer. If installing on wood or vinyl siding, wall anchors are not needed.

Description of diagram: Illustration showing drilling into a wall with a masonry bit, inserting a wall anchor into the drilled hole, and then showing screws being inserted into the anchors.

Install Mounting Bracket (Continued)

Position the mounting bracket for your preferred orientation. The included 20-degree mounting bracket can be flipped to adjust the angle based on your surroundings. It is recommended to angle the keypad towards your driveway.

Using two Mounting Screws and a Philips head screwdriver, secure the bracket by driving the screws into the wall (or anchors) through the mounting holes until flush with the bracket.

Description of diagram: Illustration showing the mounting bracket being attached to a wall with screws. Arrows indicate the direction of screw insertion.

Secure to Mounting Bracket

If using the 20° or 0° mounting bracket, slide the top of the Video Keypad into the ridges at the top of the bracket, then push the bottom of the keypad into the bracket.

If using the swivel mount, push the Video Keypad directly into the mount to snap it into place with the ridges on the sides of the bracket.

Description of diagram: Two illustrations. The first shows a Video Keypad being slid into a 20° or 0° mounting bracket. The second shows a Video Keypad being attached to a swivel mount.

Secure to Mounting Bracket (Continued)

Once your Video Keypad is attached to the mounting bracket, drive the included short security screw into the bottom of your device using a Philips head screwdriver to secure it in place.

Description of diagram: Illustration showing the Video Keypad attached to the mounting bracket, with an arrow pointing to the location where the short security screw is inserted at the bottom.

IMPORTANT: DO NOT USE any screw other than the included short security screw to secure your Video Keypad. Using the wrong screw could damage the device.

Your Video Keypad Is Ready To Use

  • Use the home button [home-button-icon] to close your garage door when open.
  • Use the call button [call-button-icon] to contact the myQ account owner.
  • Assign up to 16 unique PIN codes for family, friends, and guests to open the garage door.
  • Live stream HD video 24/7 with night vision and two-way audio.

Video Storage Plan

What Is a myQ Video Storage Plan?

myQ Video Storage allows you to record and view videos for up to 30 days, enabling you to monitor your garage. Features like People Detection and Rich Notifications provide more insightful data. Subscribe for $3 USD per month via the app's account settings. A free 30-day trial is included with your new device. CLICK HERE [myQ.com/agreement] for additional information.

Additional Resources

Contact Us

For additional information or assistance, please visit: support.chamberlaingroup.com

Or call: +1 (800) 528-5880

One Year Limited Warranty

The Chamberlain Group LLC warrants this product against defects in materials and workmanship for one year from the date of purchase for the original consumer. Please refer to the battery label for recycling and disposal instructions.

© 2023 myQ All Rights Reserved. Use of this product constitutes acceptance of the License Agreement and Terms of Use available at myQ.com/agreement.

Important Safety Information and Notices

WARNING: Potential for Serious Injury or Death

To prevent possible SERIOUS INJURY or DEATH from a moving gate or garage door:

  • Install Keyless Entry Control within sight of the garage door, out of reach of small children, at a minimum height of 5 feet (1.5 m) above floors, landings, steps, or any adjacent walking surface, and away from ALL moving parts of the door.
  • ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with remote controls.
  • Activate the gate or door ONLY when it can be seen clearly, is properly adjusted, and there are no obstructions to door travel.
  • ALWAYS keep the gate or garage door in sight until completely closed. NEVER permit anyone to cross the path of a moving gate or door.

WARNING: Chemical Exposure

This product can expose you to chemicals, including lead, which are known to the State of California to cause cancer or birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

NOTICE: FCC and Industry Canada Compliance

This device complies with Part 15 of the FCC rules and Industry Canada's license-exempt RSSs. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device must be installed to ensure a minimum 20 cm (8 in.) distance is maintained between users/bystanders and the device.

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules and Industry Canada ICES standard. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Trademarks and Legal Information

Chamberlain, the Chamberlain logo, LiftMaster, myQ, and the myQ logo are registered trademarks of The Chamberlain Group LLC. Patented and patents pending. See ChamberlainGroup.com/patents. Wi-Fi® is a trademark of Wi-Fi Alliance®. Overhead Door and Wayne Dalton are trademarks of Overhead Door Corporation. Genie is a trademark of GMI Holdings, Inc. Stanley is a trademark of Stanley Logistics L.L.C. Sommer is a trademark of Sommer Antriebs-und Funktechnik GmbH. Guardian is a trademark of ADH Guardian USA LLC. Xtreme Garage and Performax are trademarks of Menard, Inc. All other trademarks are the property of their respective owners.

© 2023 The Chamberlain Group LLC. All Rights Reserved. Document number: 114-5890-000.

Models: VKP1-MYQ, VKP1-LM, VKP1-RJO, VKP1-MYQ myQ Smart Garage Video Keypad, myQ Smart Garage Video Keypad, Smart Garage Video Keypad, Garage Video Keypad, Video Keypad, Keypad

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