EVERCROSS Self Balancing Scooter
User Manual
Introduction
Thank you for choosing one of our Self-Balancing electric scooters series. Self-balancing electric scooters are high-tech products, light and double-wheeled vehicles. Please read all safety instructions before operating this vehicle.
This User Manual can guide you through all the functions and usage of the product.
WARNING!
This product might be limited to use on private roads (check the regulations in force in the territory of use). We recommend using suitable protective equipment.
Please familiarize yourself with how to operate the product before using it for the first time. This way you can use it at its best condition, otherwise you may crash, fall or lose control of the scooter, etc.
The User Manual can help you learn to drive this electric scooter safely.
The User Manual has told all the instruction and notes. If the operator fails to follow the instructions or violate the warning, EVERCROSS will not be responsible for any related results.
If you want to get services and technology support, you can contact the local agency or EVERCROSS.
Devices are not intended for use at elevations greater than 2000 m above sea level.
Prolonged Exposure to UV Rays, Rain and the Elements May Damage the Enclosure Materials. Store Indoors When Not in Use.
⚠️ WARNING - Risk of Fire - No User Serviceable Parts.
AVERTISSEMENT - Risque d'incendie et de choc électrique - Aucune des pièces ne peut être réparée par l'utilisateur.
Chapter I: General Information
1.1 About the Manual
Please read all instructions for safe assembly and operation before operating this vehicle. The User Manual can guide you through the functions and usage of the self-balancing electric scooter. The user's manual is applied to all the smart vehicles made by our factory. If you have any questions or cannot get the information you want from the manual, please contact EVERCROSS or your local representative.
1.2 The Risk of Driving
The self-balancing electric scooter is a smart transport and recreation tool. Its technology and the progress of production are tested seriously. However, if you do not follow the requests of the manual, you may get hurt.
WARNING!
No matter when and where, falling, losing control, crushing, etc., including violating the rules of the user's manual may cause you injury. In order to avoid getting injured, please read this manual carefully.
1.3 Preparation Before Operation
Before using, the battery should be checked whether it is fully charged. Please find more details in Chapter VII. You may be injured if you do not follow the rules in the manual.
1.4 Related Explanation
Please pay more attention to "WARNING" and "NOTE" which are all capital alphabets.
| Type | Description |
|---|---|
| WARNING! | Your importer behavior will involve you into a dangerous condition. |
| NOTE: | The matters and the related using methods that need your attention. |
Chapter II: Product Introduction
2.1 Description of the Electric Scooter
The self-balancing electric scooter can go forwards, backwards, steer, and stop controlled by dynamic equilibrium. It possesses a fashionable appearance, simple operation, and is easy to control, offering advantages like being low-carbon and environmentally friendly. It is a great companion.
2.2 Accessories
Diagram showing a self-balancing scooter with labels pointing to its parts: Fender, Pedal, Indicator, Tire, Decorative Light, Protective cap for chassis. The scooter wheel size is indicated as 6.5 inches.
2.3 Operating Principal
The self-balancing electric scooter adapts dynamic equilibrium, using internal gyroscope and acceleration sensors. The status of the electric scooter is controlled by the user's center of gravity. When you lean forward, it will sense your actions to accelerate. When you need to swerve, slow it down, and move your foot forwards or backwards, then the center of gravity of the body moves left or right, therefore the scooter can realize left or right movement.
The self-balancing electric scooter has an inertial dynamic stabilization system, so it can keep anterior-posterior balance but cannot guarantee left and right balance. Therefore, the scooter needs to be operated slowly when swerved, as you may get injured because of the large centrifugal force.
Diagrams illustrating the operating principle: A person standing upright on the scooter. A second diagram shows the person leaning forward, with an arrow pointing left, indicating forward acceleration. A third diagram shows the person leaning backward, with an arrow pointing right, indicating deceleration or reverse movement. The text clarifies that leaning forward accelerates, and shifting weight left/right controls steering.
Chapter III: Information Indicate Devices
3.1 Pedal Sensor
The self-balancing electric scooter has 4 sensors below the pedals. When the operator steps on the pedal, the scooter will automatically adjust itself to the balancing pattern. When riding, ensure the pedal is stepped on; do not step on the parts outside the pedal. Do not place objects on the pedals, as this can prevent the scooter from turning off and increase the possibility of crushing, personal injury, and damage to the scooter.
3.2 Indicator
The indicator is located in the middle of the scooter and is used for operation information.
- Battery indicator part: Green light means full charge. Yellow light means half battery. Red light means 20% battery; the scooter needs charging.
- Operation indicator: When the pedal is triggered, the operation indicator lights up, signifying the system is in operating conditions. If the system runs an error, the indicator will turn red.
3.3 Bluetooth Speaker
If you have purchased a Bluetooth version, you will hear a Bluetooth tone after booting up, which may be a short piece of music or a sentence voice. You can then connect your scooter with your smartphone via Bluetooth.
Chapter IV: About Safely Use
EVERCROSS hopes every operator can ride the scooter safely and enjoy it. Drawing from experiences learning to ride bikes, drive cars, or ski, these skills can help you learn the scooter faster.
Follow the User's Manual to ride the self-balancing electric scooter safely. We highly advise you read the manual carefully at the first time.
Before riding, make sure the tires are good and spare parts are tight. If there is anything abnormal, please contact the agency for repairing immediately.
Please read the manual carefully to get important information, including speed limitation, indicator warnings, and how to turn off safely.
Please never use the scooter for anything that may cause personal injury or property loss.
Please do not modify the spare parts of the electric scooter, as it can badly influence the capacity of the scooter and even destroy it, potentially causing side-effects.
4.1 The Weight Limitation of the Operator
- Reason for weight limitation: 1. Guarantee the safety of the operator; 2. Decrease the damage from overloading.
- Maximum load: 100 KGS
- Minimum load: 20 KGS
WARNING!: Overloading may make you fall.
4.2 Range Per Charge
The range per charge is related to many factors, for example:
- Topography: Driving on a flat road results in longer driving mileage; otherwise, it will be shortened.
- Weight: The operator's body weight can influence driving mileage. Temperature: Placing the scooter at an appropriate temperature will increase driving mileage. Conversely, placing it at an extreme temperature will decrease it.
- Maintenance: If the scooter is properly charged and the battery is in good condition, it will increase the driving mileage. In the opposite case, it will reduce the driving mileage.
- Speed and driving style: Maintaining a moderate speed will increase the driving mileage. Conversely, frequent starts, stops, accelerations, and decelerations will reduce the driving mileage.
4.3 Max Speed
- The maximum speed of the scooter depends on the model you have chosen.
- When the scooter exceeds the maximum speed, it will sound an alarm.
- Within the permissive speed, the electric scooter can balance itself well. When the speed is faster than the permissive speed, it will warn the operator to slow down.
Chapter V: Learn How to Use It
The User's Manual has told all the instructions and notes; the operator must read them carefully and follow these instructions. It is very important to know all these notes.
5.1 Learn How to Use It
- Step 1: Press the power switch to turn on the self-balancing electric scooter.
- Step 2: Preparations for driving. First, step on one foot to trigger the foot switch on the pedal, and the system will enter the self-balancing state. Then step on the other foot to the other side to operate it.
- Step 3: Take control of the scooter forwards or backwards. The movement of the body cannot be dramatic while driving.
NOTE: If the scooter is not in a balancing condition when you trigger the foot-switch, the buzzer will alarm, and the warning LED will light. The system cannot come into self-balancing condition. At this moment, you should not operate.
- Step 4: Control the left and right direction of the scooter.
- Step 5: Get off. Before getting off, make sure the scooter is still on, then leave one foot and then leave the other foot.
Diagrams illustrating mounting and riding: The first shows a person standing on the scooter. The second shows a person with one foot on the pedal, indicating preparation to mount. The third shows a person with both feet on the pedals, ready to ride. The fourth shows a person falling (marked with X) and a person riding stably (marked with V). The fifth set of diagrams shows body posture for steering: upright, leaning slightly forward (arrow left), leaning slightly backward (arrow right).
5.2 Protect Function
You are forbidden to turn violently when driving fast, otherwise it will be dangerous. You are forbidden to ride sideways or swerve on the slope, as it will lead to the balance angle skewing and endanger your safety.
During operation, if the system runs incorrectly or is illegally operated, the scooter will prompt operators in different ways, such as prohibiting riding, alarm indicator lights, and intermittent buzzer alarms. The system cannot enter self-balancing mode.
The system may enter protection mode or stop mode under the following conditions:
- When stepping on the scooter, the pedal goes forwards or backwards more than 10 degrees.
- The voltage of the battery is too low.
- During charging.
- During operation, the pedal is unturned and prohibits operation.
- Over speeding.
- The power is not enough.
- The electric scooter shakes back and forth for more than 30 seconds.
- System enters into protection mode: alarm indicator lights, buzzer alarms of high frequency.
- The platform goes forwards or backwards more than 35 degrees: the electric scooter will directly enter the stop mode.
- Tire stall: two seconds later, the electric scooter enters power-off mode.
- The battery voltage is lower than the protection value: 15 seconds later, the electric scooter enters into power-off mode.
- Continuing large current discharge (such as a long-time climbing a very steep slope): 15 seconds later, the electric scooter enters into power-off mode.
5.3 Riding Practice
WARNING!
When the scooter enters the off state, the system will automatically lock the scooter. It can be unlocked when the lock button is pressed. Do not continue driving the scooter when the battery is exhausted or the system signals a safety shutdown. The scooter cannot be balanced when the battery is low, and in this case, the driver may be hurt. If the battery reaches a minimum, continuing to drive the scooter will affect the battery life.
Before driving the scooter outdoors, please make sure you are familiar with the skills of driving:
- Please wear casual wear and flat shoes as much as possible to maintain flexibility.
- Practice driving the scooter in an open space until you can easily get on, go forward, go back, stop, and get off.
- Make sure the road is flat.
- When you are familiar with the scooter, you can drive on different terrains and off the ground at any time. Slow down in difficult terrain.
- Self-balancing electric scooters are transportation vehicles designed for smooth roads. Please slow down to ensure safety when driving on uneven roads.
- If you are not familiar with scooters, please avoid driving to places with pedestrians, obstacles, and other potential risk factors. Be careful when entering doorways to ensure the scooter can pass.
5.4 Reset
The steps to reset the scooter are as follows:
- Make sure the hoverboard is fully charged.
- Keep the hoverboard pedals parallel to the ground.
- Turn off the hoverboard; then press and hold the power button for about 10 seconds. (You will see the LEDs flash 5 to 6 times and light up continuously after 6 flashes.)
- Turn off the hoverboard once more to finalize the recalibration.
- Turn on the hoverboard, and it will be in good condition again, and you can continue to use it without fear.
Chapter VI: Safely Driving
This chapter focuses on safety knowledge and warnings. Read all instructions for safe assembly and operation before operating this vehicle. The User Manual can guide you through the functions and use of the self-balancing electric scooter. Please read the user manual carefully before driving to ensure that EVERCROSS products will give you the best driving experience.
WARNING!
Please familiarize yourself with how to operate the product before using it for the first time. This way you can use it at its best condition, otherwise you may crash, fall or lose control of the scooter, etc.
When you are learning to drive the scooter, please make sure that all safety measures are taken, like wearing a helmet, knee pads, elbow pads, and other protective gear.
- Self-balancing electric scooters are not allowed on motor vehicle roads.
- Children weighing less than 20kg, the aged, and pregnant women are not allowed to drive.
- Do not drive after drinking or taking drugs.
- Do not carry anything while driving.
- When driving a scooter, you should follow local traffic regulations and give way to pedestrians.
- Please pay attention to the things in front of you. Maintaining good vision will help you drive your scooter safely.
- Relax your legs while driving and bend your knees slightly to help maintain balance when you are facing uneven ground.
- Make sure your feet are always on the pedals while driving.
- Self-balancing electric scooters can only load one person and cannot load two or more people.
- Do not suddenly start or stop.
- Avoid driving on steep slopes.
- Do not drive in dim areas.
- The weight of the user and their belongings should not exceed the maximum load indicated in the instruction, otherwise the driver may fall or be injured, or even damage the electric scooter. In addition, the driver's weight should not be less than the minimum weight as marked in the instruction, otherwise the scooter will not be able to be manipulated, especially when going downhill, the scooter cannot slow down or stop safely.
- Make sure driving speed is safe for yourself and others, and be prepared to stop at any time.
- When you are involved in a traffic accident, please remain at the place awaiting the arrival of the relevant departments to deal with it.
- When you are driving the scooter along with other driving users, please keep a certain distance from each other to avoid collisions.
- Always keep in mind that you have increased the height of 10 cm when driving the scooter. Pay attention to your head when passing through doors.
- When steering, you should notice your body's center of gravity; violent movement of the center of gravity may cause danger.
- Do not ride on rainy days, as well as long-distance running backwards, high-speed running backwards, backwards at high-speed cornering, and overspeeding.
- Personal transportation has not been designed, tested, or certified to become a medical device. Therefore, users must ride the electric scooter by themselves.
- Avoid driving to obstacles and overly smooth ground such as snow, ice, and slippery floors.
- Avoid driving on ground made up of cloth, twigs, and stones.
- Avoid driving in tight spaces or in places with obstacles.
- Please drive the scooter in a proper environment. If you need to get permission from others in this environment, please get their permission first.
- Prohibit use in an unsafe environment. These unsafe environments mean flammable, vapor, liquid, dust, or fiber that can easily cause a fire.
Chapter VII: The Usage of the Battery
This chapter focuses on charging methods, how to maintain the battery, safety issues to be aware of, and battery specifications.
For the safety of you and others and to maximize battery life and performance, be sure to use the battery as described below.
7.1 Low Battery
When you notice that the battery indicator is red and flashing, it indicates low battery. It is recommended that you stop driving. When the power is low, there is not enough energy for you to drive normally, then the system will automatically tilt the base of the platform to prohibit the operator from continuing to use it. It is very easy to fall if you insist on driving at this time, which will affect the battery life.
Do not use the battery under the following cases:
- The body emits an odor or overheating.
- Any substance leaks.
- Professionals only disassemble and maintain the battery.
- Do not touch anything that leaks from the battery.
- Do not let children and animals touch the battery. The driver must pull out the battery or charger before installing the battery. You cannot do anything with the electric scooter while charging.
- The battery contains dangerous substances inside, so do not disassemble the battery and do not insert anything into the battery.
- Use only qualified chargers supplied by a formal company.
- Do not over-discharge the lithium battery. Excessive discharge may cause safety hazards and limit the battery's lifespan.
- The battery can only be used under the permission of the local law.
7.2 Charging Steps
Information of chargers:
Manufacturer: SHENZHEN HYLETION TECHNOLOGY CO LTD
Model: HLT-118C-4201000
- Ensure the charging port is dry.
- Firstly, plug the switch into the power interface.
- Verify that the green light is on properly, then plug the other end of the charger into the scooter.
- When the red indicator on the charger lights up, it indicates normal charging; otherwise, check if the line is connected.
- When the indicator light on the charger changes from red to green, it indicates that power is fully charged. In this case, please stop charging. Overcharging will affect the battery life.
- Note to use the local standard plug.
- Please follow the instructions to charge and store, otherwise it will damage the battery and affect its life.
- Please keep the charging environment clean and dry.
- Do not charge it when the charging port is moist.
7.3 The Temperature is Too High or Too Low
If you want the scooter in good operational efficiency, the battery temperature must be controlled within the range of specification. Temperature before charging and during the charging process must be within the recommended values. Close to the recommended temperature, the charging efficiency is the highest; if it is too cold or hot, the charging time will be longer, or it may not be fully charged.
7.4 The Specification of the Battery
| Name | Parameters |
|---|---|
| Battery | Lithium-ion battery |
| Working Temperature | -10 ~ 50 ℃ |
| Charging Temperature | 10 ~ 40 ℃ |
| Relative Humidity of Storage | 5% ~ 95% |
7.5 The Transport of the Battery
WARNING! Lithium batteries are considered to be hazardous materials. The transportation of it needs to be allowed by local law.
Chapter VIII: The Maintenance of the Electric Scooter
Self-balancing electric scooters need to be maintained. This chapter focuses on the steps and important operational reminders for maintaining it.
Please make sure that the power and charge coil are off before you perform the following operations.
8.1 Cleaning
- To make sure the power and the charge coil are off.
- Wipe the shell of the electric scooter with a soft cloth.
WARNING!
- The level of dust-proof and waterproof is IP54 and can prevent dust and splashing water.
- Avoid water or other liquids from penetrating into the scooter's main unit to avoid permanent damage to internal electronics.
8.2 Storage
- Before storage, fully charge the electric scooter to prevent battery over-discharge if it is not used for a long time.
- If the storage time is more than a few months, please charge it once a month.
- Do not charge the scooter if the storage temperature is below 0 degrees Celsius. You can charge it in a warm environment (above 10 degrees Celsius).
- You can mask the scooter to prevent dust from affecting its performance.
- Keep the scooter indoors and store it in a place with dry air and suitable temperature.
8.3 Warranty Policy
EVERCROSS provides warranty service and lifetime after-sales consulting service for each self-balancing scooter. Please contact EVERCROSS's Amazon aftersales service when you encounter any problems during use; they will answer you as soon as possible to help you solve the problem.
Email: support@evercross.eu
Website: https://www.evercross.eu/
WARNING!
To protect user security, users are forbidden from disassembling the scooter; otherwise, it means you will give up your warranty right.
Chapter IX: The Specification of the Electric Scooter
Diagram showing a 6.5" self-balancing scooter.
| Name | Parameter | Notes |
|---|---|---|
| Gross Weight | 8 KGS | |
| Minimum Load | 20 KGS | |
| Maximum Load | 100 KGS | |
| Maximum Speed | <15 KM/H | Distance varies depending on terrain, driving style and load. |
| Climbing Capacity | <15° | |
| Radius Of Turning Circle | 360° | |
| Energy | Rechargeable Li-ion Battery | |
| Charger Voltage | 100-240V 50-60Hz | |
| Dimension | 584*186*178MM | |
| Chassis Height | 30MM | |
| Pedal Height | 110MM | |
| Tire Model | Full non-inflatable Tire |
Chapter X: Packing List
| NO. | Name | Quantity |
|---|---|---|
| 1 | Self-balancing electric scooter | 1 |
| 2 | Charger | 1 |
| 3 | Manual | 1 |
Hope you can enjoy it!








