Epson ET-2800/ET-2803: Start Here Guide

1. Unpack

Note: Do not open ink bottles until ready to fill tanks. Ink bottles are vacuum packed for reliability.

1. Remove all protective materials from the product.
2. Connect the power cord to the back of the product and to an electrical outlet. Caution: Do not connect to your computer yet.

2. Choose a setup method

The Epson Smart Panel® app offers an interactive, step-by-step setup using your smartphone or tablet.

• To use your mobile device for setup: Continue to step 1.
• If you do not want to use a mobile device: Skip to the "Fill ink tanks" section.

1. Download the Epson Smart Panel app from your device's app store. Do not launch the app yet.
2. Press the power button [power button] to turn on the product. The power light will flash.
3. Note: Do not connect your product to your computer yet.
4. Launch the app and follow its instructions to set up your product.
5. For information on connecting to a computer, voice-activated printing, troubleshooting, or Epson support, see the sections on the back of this sheet.

3. Fill ink tanks

Warning: Keep ink bottles out of reach of children and do not drink the ink.

Caution: Handle ink carefully. If ink spills, wipe immediately with a damp towel to avoid permanent stains. Ink may not come off clothes or belongings.

Note: Epson cannot guarantee the quality or reliability of third-party ink. Use included ink bottles for setup. Part of the ink is used to charge the print head, so these bottles may print fewer pages than replacement bottles. Epson recommends genuine ink for optimal quality and performance.

1. Open the ink tank cover, then open the cap for the black (BK) ink tank.
2. Unpack the black (BK) ink bottle. Hold the bottle upright and slowly turn the cap to remove it. Caution: Do not shake or squeeze the ink bottle. Do not touch the top of the ink bottle after its cap is removed.
3. Insert the ink bottle into the filling port [insert ink bottle]. Note: Bottles are keyed for each color; do not force them into position.
4. Wait for the ink to fill the tank. Do not squeeze the bottle or allow it to contact any other surface. Note: Ink flows automatically and stops when the tank is filled to the upper line. If ink does not flow, lift and reinsert the bottle.
5. When the tank is full, remove the ink bottle and securely close it with the bottle cap. Store any remaining ink for later use. Note: Do not leave the ink bottle inserted, as it may be damaged or leak.
6. Securely close the black ink tank cap.
7. Note: Refer to the color-coded sticker above the ink tank unit to identify each tank's color.
8. Repeat the previous steps for the other colors.
9. Close the ink tank cover.
10. Raise the control panel, then press the power button [power button] to turn on the product. The power light flashes. Note: If an error code appears, turn off the product and check for any remaining protective material inside.
11. Select your language. Note: This setting can be changed later via the product's control panel. Refer to the online User's Guide for details.
12. When an Epson Smart Panel setup message appears on the LCD screen, select the option to continue setup.
13. When the message to see the Start Here sheet appears on the LCD screen, press and hold the help button [help button] for 5 seconds.
14. Press the start button [start button] to begin ink charging. This process takes about 11 minutes. Note: Ink charging is complete when the power light stops flashing. After initial setup, remaining ink can be used to top off the tanks. See the online User's Guide for instructions. Caution: Do not unplug, turn off, or open the inner cover during ink charging to avoid wasting ink.
15. Note: After charging, the remaining ink is available for printing.
16. Press the OK button [OK button] to proceed with initial setup.

15. Adjust Print Quality

Follow the on-screen instructions to adjust the print quality.

Note: Paper must be loaded before adjusting print quality. See "Load paper" for details. Select "Adjust Later" if you wish to adjust print quality at a later time. Refer to the online User's Guide for more information.

Caution: Periodically inspect ink levels. Do not let them fall below the lowest lines on the tanks, as prolonged use could damage the product. See the online User's Guide for refilling instructions.

4. Load paper

Refer to the online User's Guide for information on loading capacity, available paper types and sizes, and loading envelopes.

1. Ensure the product is not charging ink. Open the feeder guard, raise the paper support, and tilt it backwards slightly.
2. Slide the edge guides [slide guides] all the way out.
3. Load paper, printable side up and short edge first, in the middle of the rear paper feed slot. Note: Ensure the paper is under the mark inside the edge guides.
4. Slide the edge guides [slide guides] against the paper, but not too tightly.
5. Close the feeder guard.
6. Pull out the output tray [output tray], then raise the paper stopper [paper stopper].
7. Select the paper settings on the product's control panel.

5. Install software

Note: An Internet connection is required for Mac users or computers without a CD/DVD drive to obtain product software.

To print from a Chromebook™: Go to www.epson.com/support/chromebookprint (U.S.) or www.epson.ca/support/chromebookprint (Canada) for instructions.

1. Ensure the product is NOT CONNECTED to your computer.
2. Windows®: If a "Found New Hardware" screen appears, click Cancel and disconnect the USB cable.
3. Insert the product CD (Windows only) or download and run your product's software package. For the latest software, visit:
   • ET-2800: www.epson.com/support/et2800 (U.S.) or www.epson.ca/support/et2800 (Canada)
   • ET-2803: www.epson.com/support/et2803 (U.S.) or www.epson.ca/support/et2803 (Canada)
4. Follow the on-screen instructions to run the setup program.
5. When the "Select Your Connection" screen appears, choose one of the following and follow the on-screen instructions:
   • Wireless connection: The software installer usually attempts to set up your wireless connection automatically. If unsuccessful, you may need to enter your network name (SSID) and password.
   • Direct USB connection: Ensure you have a USB cable (not included).

Mobile and voice-activated printing

• Print directly from your Android™ (v4.4 or later) device*. Connect your printer and device to the same network and tap the menu icon to select the print option.
• Use Epson Smart Panel to turn your mobile device into a printing and scanning control center. Download the app from your mobile device's app store.
• Print remotely or next to your printer with Epson Connect™. Learn more at www.epson.com/connect (U.S.) or www.epson.ca/connect (Canada).
• Use voice-activated assistants to print items by adding your product to an Epson Connect account and linking it to a voice-activated assistant. See www.epson.com/voice (U.S.) or www.epson.ca/voice (Canada) for more information.

*May require the Epson Print Enabler or Mopria Print Service app from Google Play™.

Any problems?

Network setup was unsuccessful.

• Ensure you select the correct network name (SSID).
• Restart your router (turn it off and then on), then try connecting again.
• If a firewall alert message appears, click "Unblock" or "Allow" to let setup continue.
• If your network has security enabled, enter your network password (WEP key or WPA passphrase) correctly, paying attention to case sensitivity.
• Print a network connection report to identify network problems and solutions. Refer to your online User's Guide for instructions.

There are lines or incorrect colors in my printouts.

• Run a nozzle check to identify any gaps in the printout.
• Clean the print head if necessary. Refer to the online User's Guide for more information.

The product's screen is dark.

• Make sure your product is turned on and press any button to wake it from sleep mode.

Setup is unable to find my product after connecting it with a USB cable.

• Ensure your product is on and the USB cable is securely connected.

Any questions?

User's Guide

• Windows: Click the icon on your desktop or Apps screen to access the online User's Guide.
• Mac: Click the icon in Applications/Epson Software/Guide to access the online User's Guide.
• If you do not have a User's Guide icon, go to the Epson website as described in "Technical support."

Technical support

• Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) and search for your product to download drivers, view videos and manuals, get FAQs, or contact Epson.
• Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 AM to 8 PM Pacific Time, Monday through Friday, and 7 AM to 4 PM Pacific Time, Saturday. Support hours are subject to change without notice. Toll or long distance charges may apply.

Recycling

• Epson offers a recycling program for end-of-life hardware and ink bottles. Please go to www.epson.com/recycle (U.S.) or www.epson.ca/recycle (Canada) for information on returning products for proper disposal.

Need paper and ink?

Ensure brilliant results with Epson® specialty papers, engineered specifically for Epson printers. Find Epson papers and Epson Genuine Ink at www.epson.com (U.S. sales) or www.epson.ca (Canadian sales) and at Epson authorized resellers. Call 800-GO-EPSON (800-463-7766).

ET-2800/ET-2803 replacement inks

Trademarks and Notices:

Epson and Epson Smart Panel are registered trademarks, EPSON Exceed Your Vision is a registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation. Designed for Excellence is a trademark of Epson America, Inc. Windows is a registered trademark of Microsoft Corporation. Mac is a trademark of Apple Inc. Android, Chromebook, and Google Play are trademarks of Google LLC. Other product names are for identification purposes only and may be trademarks of their respective owners. Information is subject to change without notice. © 2021 Epson America, Inc., 2/21. Printed in XXXXXX. CPD-60065.

This product is ENERGY STAR® certified.