Upgrade the Extreme Management Center to ExtremeCloud IQ – Site Engine version 21.11 Air Gap Deployment

Quick Guide

Abstract: This document describes the necessary steps the admin should accomplish to upgrade the existing Extreme Management Center to the ExtremeCloud IQ – Site Engine in air gap deployment mode.

Published: December 2021

Extreme Networks, Inc.
145 Rio Robles
San Jose, California 95134
Phone / +1 408.579.2800
Toll-free / +1 888.257.3000
www.extremenetworks.com

© 2012-2021 Extreme Networks, Inc. All Rights Reserved. AccessAdapt, Alpine, Altitude, BlackDiamond, Direct Attach, EPICenter, ExtremeWorks Essentials, Ethernet Everywhere, Extreme Enabled, Extreme Ethernet Everywhere, Extreme Networks, Extreme Standby Router Protocol, Extreme Turbodrive, Extreme Velocity, ExtremeWare, ExtremeWorks, ExtremeXOS, Go Purple Extreme Solution, ExtremeXOS ScreenPlay, ReachNXT, Ridgeline, Sentriant, ServiceWatch, Summit, SummitStack, Triumph, Unified Access Architecture, Unified Access RF Manager, UniStack, XNV, the Extreme Networks logo, the Alpine logo, the BlackDiamond logo, the Extreme Turbodrive logo, the Summit logos, and the Powered by ExtremeXOS logo are trademarks or registered trademarks of Extreme Networks, Inc. or its subsidiaries in the United States and/or other countries. sFlow is the property of InMon Corporation. Specifications are subject to change without notice. All other registered trademarks, trademarks, and service marks are the property of their respective owners. For additional information on Extreme Networks trademarks, see www.extremenetworks.com/company/legal/trademarks.

Topics And Order Of Steps

There are two deployment scenarios available for ExtremeCloud IQ – Site Engine:

Connected deployment mode:
- Internet connectivity is required
- ExtremeCloud IQ is a licensing authority
- ExtremeCloud IQ – Site engine is integrated with ExtremeCloud IQ
Air gap deployment mode:
- Internet connectivity is not required
- License file needs to be generated
- Benefits of ExtremeCloud IQ are not available

The following steps are required:

Read the Release Notes and related documentation.
Convert the perpetual licenses to the subscription-based right to use. (The same procedure applies for Extreme Management Center subscriptions also).
Download the upgrade binaries of ExtremeCloud IQ – Site Engine and components.
Ensure Pilot subscriptions are in place.
Upgrade the Extreme Management Center to the ExtremeCloud IQ – Site Engine.
Generate the license file and insert it to the ExtremeCloud IQ – Site Engine.
Upgrade ExtremeAnalytics & ExtremeControl engines and Fabric Manager(s) and GIM(s).

Release Notes And Documentation

Read carefully the Release Notes for important information.
Check the new licensing details.
Review the communication overview for ExtremeCloud IQ – Site Engine sending to ExtremeCloud IQ in connected deployments.
Upgrade to ExtremeCloud IQ – Site Engine version 21.11.10 is supported from Extreme Management Center 8.5.5, 8.5.6, 8.4.4 and ExtremeCloud IQ – Site Engine 21.4, 21.9. More details are available here.
Check the Hardware and Operating System requirements.
Follow the pre-installation checklist.

Convert the Extreme Management Center Licenses To Subscriptions

ExtremeCloud IQ – Site Engine requires Pilot or Navigator subscriptions.
Subscriptions are consumed through connection to ExtremeCloud IQ.
Contact your local Extreme Networks representative to transition from a support contract model to a subscription model. Typically, there is no additional cost for this transition.
A procedure is in place, which involves:
- Filling out a form with details.
- Running a workflow to calculate the appropriate number of Pilot & Navigator licenses or exporting data from Extreme Management Center.
- Considering planned upgrades or expansion.
- Considering planned new deployments and hardware refreshes.
- Reviewing existing service contracts.
The result is the appropriate number of Pilot & Navigator entitlements available through your Extreme Portal account.

License Conversion Diagram Description: The diagram illustrates the license conversion process. Analytics and NMS licenses are converted to Pilot and Navigator subscriptions, respectively. Pilot subscriptions include Analytics features, while Navigator subscriptions are for network management. The conversion is influenced by factors such as the count of managed devices and the types of supported switches, third-party devices, or access points. Devices configured for Ping-Only do not require a license.

Downloading Upgrade Binaries of ExtremeCloud IQ – Site Engine And Components

Login to the Extreme Portal
Access the Extreme Portal by entering your email and password. Options include remembering your login, resetting your password, or creating a new account.
Select Products -> ExtremeCloud -> ExtremeCloud IQ – Site Engine
Navigate through the Extreme Portal's product catalog to locate and select "ExtremeCloud IQ – Site Engine".
Select the version and the component (start with XIQ-SE)
On the Extreme Portal, find the "ExtremeCloud IQ - Site Engine" product page. Go to the "Software & Downloads" section to choose the specific version for your upgrade.
Download the upgrade BIN files
From the "Software & Downloads" table, download the necessary BIN files for the upgrade process.

Upgrade the Extreme Management Center To the Site Engine

Make a backup of your Extreme Management Center.
Utilize the backup feature within Extreme Management Center. Specify a file name and initiate the backup of alarms, end-system events, and the reporting database. The backup file location can be configured under Administration > Options > Database Backup.
Upload the upgrade binary to the operating system (e.g. through SCP).
Change the permissions on the upgrade file by entering the following command:
```
chmod u+x ExtremeCloudIQSiteEngine_<version>_64bit_install.bin
```

Start the Installer.

./ExtremeCloudIQSiteEngine_<version>_64bit_install.bin

Answer questions required by the wizard.
Once the installation is completed navigate your web browser to HTTPS://<IP-of-your-server>:8443 and login with your credentials.
Accept the License Agreement.
Select: Enter entitlement(s) for air gapped ExtremeCloud IQ – Site Engine
On the "Welcome to ExtremeCloud IQ - Site Engine" screen, choose the option "Enter entitlement(s) for air gapped ExtremeCloud IQ – Site Engine" if you do not have internet connectivity.
Copy the Serial Number (Locking ID).
The "Air Gap License Entitlements" screen will display the ExtremeCloud IQ - Site Engine serial number (Locking ID). This is required for license generation.

Generate a License File at Extreme Portal

Login to the Extreme Portal, navigate Assets > Cloud Licenses Home > Generate License
Access the Extreme Portal, navigate to the "Assets" section, then "Cloud Licenses Home", and select the "Generate License" option.
Fill the form and Submit
In the "Generate License" form, input the required Pilot License Quantity, Navigator License Quantity, and NAC License Quantity. Enter the Locking ID obtained previously. Check the box to acknowledge agreement with the Terms & Conditions, then click "Submit".
Download the license file
Upon successful license generation, click the "Download Licenses" button to obtain the license file.
Return to the ExtremeCloud IQ – Site Engine and insert the license file.
The "Entitlements" table on the ExtremeCloud IQ – Site Engine interface will list the inserted license files (e.g., for Access Control, Pilot, Navigator). Multiple license files can be inserted one by one. Once all files are added, select "Continue".

Upgrade ExtremeAnalytics & ExtremeControl Engines And Fabric Manager(s) And GIM(s)

Analytics Engine (Purview) Upgrade:
- Option 1: Upload the install binary to the ExtremeCloud IQ – Site Engine firmware repository and execute the upgrade of the Analytics Engine through the GUI. This scenario requires configured and working SSH credentials.
- Option 2: Upload the install binary directly to the Analytics Engine and start the upgrade procedure through the console.
Access Control Engine Upgrade:
- Option 1: Upload the install binary to the ExtremeCloud IQ – Site Engine firmware repository and execute the upgrade of the Control Engine through the GUI. This scenario requires configured and working SSH credentials.
- Option 2: Upload the install binary directly to the Access Control Engine and start the upgrade procedure through the console.
Fabric Manager Upgrade:
- Option 1: Upload the install binary to the ExtremeCloud IQ – Site Engine firmware repository and execute the upgrade of the Fabric Manager through the GUI. The Fabric Manager will be upgraded via the Cloud Connector.
- Option 2: Deploy and onboard the new Fabric Manager.
GIM Upgrade: The GIM can be upgraded by deploying a new VM and connecting it to the Access Control Engines. The GIM's backup and restore feature can be utilized.

Additional Resources

User Guide online: https://emc.extremenetworks.com/
Firewall settings: https://emc.extremenetworks.com/content/oneview/r_used_ports.html
Release Notes: https://www.extremenetworks.com/support/release-notes/

	ExtremeAnalytics User Guide User guide for Extreme Networks' ExtremeAnalytics software, detailing network traffic analysis, application visibility, reporting, and configuration within ExtremeCloud IQ - Site Engine for optimizing network performance and user experience.
	ExtremeCloud IQ Universal Switch Deployment Guide v24.5.0 This guide provides comprehensive instructions for deploying and managing Extreme Networks Universal Switches using the ExtremeCloud IQ platform, covering onboarding, network policies, configuration, monitoring, and troubleshooting.
	ExtremeCloud IQ Controller v10.11.01 User Guide: Configuration, Management, and Deployment Comprehensive technical guide for configuring, managing, and deploying Extreme Networks Wi-Fi 6 and 6E infrastructure. Covers advanced features, AP3000, AP4000, AP5000 series access points, WPA3 authentication, dynamic RF management, GRE tunneling, client bridge mode, VLANs, AP adoption, RF scanning, and cloud management integration.
	Extreme Networks Switch Engine Feature License Requirements for Version 32.7.1 This document outlines the feature license requirements for Extreme Networks Switch Engine software, version 32.7.1. It details the Base and Premier license levels, available feature licenses, and supported platforms.
	ExtremeCloud IQ Controller Firmware Version 10.08.01.0027 Release Notes This document provides release notes for the ExtremeCloud IQ Controller firmware version 10.08.01.0027, detailing enhancements, bug fixes, and supported hardware and software.
	ExtremeCloud IQ v24.5.0 User Guide: System Configuration and Management This official user guide for ExtremeCloud IQ v24.5.0 details system configuration and management. Learn to onboard devices, set up network policies, manage accounts, leverage API access and ML insights, and perform essential administrative tasks for robust network operations.
	ExtremeControl User Guide Version 8.5 - Network Policy and Access Management This comprehensive user guide for ExtremeControl Version 8.5 by Extreme Networks details network policy management, access control, authentication, and system configuration. It covers roles, services, rules, VLANs, and troubleshooting for IT professionals managing enterprise networks.
	ExtremeCloud IQ Controller Release Notes v10.09.01.0037 Customer release notes for ExtremeCloud IQ Controller Firmware Version V.10.09.01.0037, detailing new features, enhancements, and known issues.