Gigaset COMFORT 500 IP flex

The new standard in comfortable communication at home and for home offices

Highlights

Timeless and elegant design
2.2" TFT colour display for optimal readability
Hands-free function & headset connection
Two display keys for important functions
Brilliant audio quality (HDSP™) for VoIP calls
Local call protection
Cloud-based services and Gigaset apps for connecting to smartphones (iOS/Android)
Can be used flexibly for landline and Internet telephony, provider-independent
Hearing aid compatible
Removable belt clip

A high-quality image shows the Gigaset COMFORT 500 IP flex handset and its base station. The handset is sleek and modern, featuring a large color display and a standard keypad. The base station is compact and elegant.

With the COMFORT 500 IP flex, Gigaset presents the new standard for cordless analog and IP telephony at home and in the home office. The timeless, elegant design cuts a fine figure both on the desk and throughout the home.

Calls and conference calls in HD quality

For professional use, the Gigaset COMFORT 500 IP flex impresses with a professional headset connection and an integrated hands-free feature in HD quality: this leaves your hands free for good conversations and direct transcripts. Excellent voice quality is also guaranteed for classic phone calls.

A sustainable design for all generations

The new Gigaset generation gives lasting pleasure with high-quality materials and simple operation. And that even across generations: Thanks to the optimal readability of the display and hearing aid compatibility, enjoying communication is no longer a question of age.

Call protection blocks unwanted numbers

Unsolicited calls are a challenge in every phase of life: In order to be protected from annoying advertising calls, the COMFORT 500 IP flex has a local, individual blocklist for up to 70 phone numbers.

Innovative technologies, Made In Germany ??

The Gigaset COMFORT 500 IP flex is based on decades of experience in building high-quality communication solutions. Continuously developed technologies such as ECO DECT and Green Office Energy Saving ensure excellent connections in combination with a modern design. A new masterpiece, developed and 'Made In Germany'.

Technical Specifications

Audio

Feature	Specification
Audio quality	Brilliant audio quality (HDSP™) for VoIP calls; First-class sound quality and volume, even in hands-free mode
Codecs	G.722
Hands-free function	Handsfree mode on the handset
Acoustic profiles	Two acoustic profiles for optimal hearing (high/low)
Ringtone output	On the handset; Ringtone volume adjustable in 5 steps
Hearing aid compatible	HAC (hearing-aid-compatible)

Keyboard

Feature	Specification
Key type	Ergonomic keyboard made of high-quality material with noticeable key pressure
Keyboard illumination	Illuminated keypad and navigation area: amber; Illuminated pick-up/hang-up key, incl. hands-free function; 5-way navigation button
Operation	Direct dialling from the call list possible; Safe operation due to large individual buttons
Functions	Two freely assignable display keys for frequently used functions Assigning the display keys by pressing the display key for a long time Programmable speed dialling keys (keys 2 - 9) Flash function via "0" key Flash times adjustable Key lock on/off via # key Ringtone on/off via * key

Display

Feature	Specification
Type	TFT colour display
Size (inch)	2.2"
Size (H x W)	44 x 35 mm
Resolution	220 x 176 Pixel
Colours	64 Thousand
Lighting	Display illumination with adjustable colour schemes (black or white)
Properties	Best readability High contrast

Functions

Category	Feature	Specification
E-Mail	New email indication	Indication of new emails by flashing message key
	Display	Display of the first 560 characters of an email on the handset
	Management	Deleting an Email on the Handset; Supports POP3/POP3S email accounts
SMS	Send/Receive	Send and receive SMS up to 612 characters
	Storage	Storage of 30 SMS with 90 digits
	Integration	Transferring a phone number from SMS to the address book; Sending and receiving SMS via fixed network or IP (RTP); Simple set-up of the SMS function, incl. registration; Easy access to SMS services (info channels); Sending SMS to email address
	Character Limit	Up to 612 characters
Alarm clock	Alarm clock with adjustable melody and snooze function
Baby phone	Room monitoring (baby monitor) with adjustable intercom function
Direct call	The direct call function allows you to dial a preset telephone number by pressing any key.
Calendar	Calendar with monthly overview and appointment planner for: 30 Appointments with text and separate ringtone; Birthday reminder for each phone book entry

Telephony

Category	Feature	Specification
Gigaset.net telephony	Worldwide calls	Make free calls worldwide via Gigaset.net; Make free calls between Gigaset IP phones worldwide
	Multiline	Multiline for up to: 6 handsets, 6 SIP numbers (also from different providers) and 1 landline (analogue)
	Parallel calls	Up to 3 parallel calls (1 landline call + 2 internet calls)
	SIP accounts	Assign SIP accounts individually to handsets (especially sending and receiving direction)
	Configuration	Simple configuration of Internet telephony (VoIP) using a wizard; SIP VoIP telephony codecs: G.711, G.722, G.726, G.729AB
Jumbo mode	Large font when dialling
Screen saver	Analogue or digital clock; Gigaset Online Services (weather, news feeds and horoscope)
CLIP / Incoming calls	Call display	Call display with telephone number or name (CLIP/CNIP)
	Animation	Call animation in the display
	Name substitution	Name substitution from telephone book
Missed call	Flashing handset key; Display and flashing message key signal missed calls and provide convenient access to the message list (LED flashing can be switched on / off)
Signalling & display indications	Idle mode	Date and time display; Display of field strength and battery charge indicator; Functions of the display keys; Display of new messages
	Phone call	Call duration display
	Device name	Handset name editable; Base station name editable
	Ringtones	5 volume levels + OFF + crescendo; 18 melodies in the handset; Individually adjustable ringtones for external, internal and VIP calls
Indicator tones	Warning tone when range is exceeded; Indicator tones (e.g. button click or battery almost empty)
Waiting melody	Waiting melody e.g. for consultation

Call Protection

Feature	Specification
Blocking list	Do not disturb for up to 70 blocked numbers
Suppression of anonymous calls	Calls without a CLIP number are only displayed visually
Time control	Day/night mode: time-controlled bell deactivation, except VIP contacts

Phone book

Feature	Specification
Address book	Address book for up to 200 entries First name Last name Telephone number (private) Telephone number (mobile) Telephone number (office) VIP Melody Birthday/anniversary

Dial functions

Feature	Specification
Redial	Direct dialling from the call list possible Redialling the last 20 numbers
Functions	Call preparation (entering the number before the actual dialling procedure) with correction option Prefix support (prefixes) Up to 30 dialling rules can be set up: Phone number, area code, IP or landline, etc. Multi-frequency dialling (DTMF) Pulse dialing method (IWV)

Menu, Operation & Range

Menu & Operation

Category	Feature	Specification
Configuration	Firmware update	Firmware update of the base station directly via the handset (no PC required)
	Setup	Simple configuration via web browser
	Installation	Easy installation: unpack, plug in and make calls (handsets are already registered to the base)
Operation	Navigation	Intuitive menu navigation for easy operation; Convenient menu navigation in different languages (D, GB, F, I, E, P, TR, etc.); Easy operation via coloured symbols, menu texts and display keys
	Main menu	Clear main menu with six icons per screen
	Presentation	Clear main menu with six icons per screen

Range

Environment	Range
Outdoors	Up to 300 m
Indoors	Up to 50 m
Range increase	Increased range with Gigaset Repeater / Gigaset Repeater HX

Advanced Features & Specifications

Missed Calls & Caller Lists

Feature	Specification
Caller list	Call lists with phone number (CLIP/CNIP) and date/time for all calls (60 entries) and for outgoing, incoming and incoming calls.
Direct dial	Direct dialling from the call list

Operation of several handsets

Feature	Specification
Simultaneous calls	2 VoIP and 1 fixed network call possible at the same time, as well as an internal call and access to the answering machine; VoIP or fixed network 3-party conference (1 external / 2 internal participant)
Quantity handsets	Up to 6 handsets can be registered (For more information: www.gigaset.de/kompatibilität)
Internal telephone calls	Toll-free internal calls; Internal call to all or selected handsets
Phone book transfer	Phone book transfer between handsets
Call forwarding	Transferring a call to another handset, with enquiry / recall function.

Power supply

Feature	Specification
Talk time	Up to 17 hours
Stand-by time	Up to 320 hours
Battery	2 x AAA (NiMH)
Data backup	Date and time secured in case of power failure
Power supply unit	230V plug-in power supply Base station; 230V plug-in power supply charging cradle

ECO-DECT

Feature	Specification
Reduction of transmitting power	Automatic reduction of radio power depending on the distance of the handset to the base station
Reduction of energy consumption	Up to 60% less energy consumption due to energy-saving power supply unit
Radiation-free	Radiation-free in standby mode, even when operating several handsets, if the base and all registered handsets support ECO DECT

App / Web App

Category	App Name	Description
General	ContactsPush App	Gigaset ContactsPush app for transferring contacts between smartphone and handset
	Gigaset Help App	Gigaset Help App: easy access to operating instructions
	Gigaset elements App	Gigaset elements app for displaying missed calls on the smartphone

Compatibility

Category	Standard
Standards	SUOTA (Software update over the air) DECT GAP DECT-CAT-iq 2.0 (handset) DECT-CAT-iq 2.1 (handset)

Connectivity

Feature	Specification
LAN connection	Ethernet RJ45 10/100 Mbps
Headset connection	via jack socket (3.5 mm)
Analogue telephone connection	Connection of an external telephone line (a/b)

Network & IP Specifications

IP

Feature	Specification
Protocols	IPv4 VLAN (IEEE 802.1q) IEEE 802.1Q VLAN tagging IP/Ethernet (IEEE 802.3) Quality of Service: ToS, Diffserv, DSCP

Network specifications

Category	Feature	Specification
Configuration	DHCP (option 60, 114, 120), SIP, RTP, STUN, POP3/POP3S; SMS via fixed network or IP (RTP)
Provisioning	Auto-provisioning; Time synchronisation with CLIP information and NTP (Network Time Protocol) server
Configuration	Convenient configuration for administrator through configuration file; Provider registration via SIP provider selection list (no PC required); Operation on routers with automatic assignment of the IO address (DHCP)

Service

Category	Online service	Description
Online service	Gigaset Cloud Service	Access to the Gigaset Cloud Service
	Missed calls	Display of missed calls on the smartphone
	Incoming e-mails	Display of incoming e-mails on the handset
	Gigaset.net calls	Make free calls between Gigaset GO phones worldwide via Gigaset.net
App Compatibility	ContactsPush App	Compatible with Gigaset ContactsPush App to transfer contacts from smartphone to handset
	Elements App	Compatible with Gigaset Elements app to display missed calls on smartphone
	Help App	Compatible with Gigaset Help App for easy access to operating instructions

Regulations, Dimensions & Scope of Delivery

Regulations - Specifications

Category	Protection class	Specification
Specifications	IP20 (handset)

Dimensions & Weights

Device	Height	Width	Depth	Weight
Handset	161 mm	52 mm	26 mm	115 g
Base (IP)	105 mm	132 mm	46 mm	120 g
Charging cradle	35 mm	64 mm	63 mm	27 g
Handset incl. charging cradle	169 mm	64 mm	63 mm	142 g

Scope Of Delivery

1x Handset
1x Base station
1x Charging cradle
2x Power adaptor
1x Telephone connection cable
1x LAN cable
2x AAA rechargeable batteries
1x Battery cover
1x Beltclip
1x Short user guide

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