Gigaset C430 HX User Guide

Connecting your new handset

When your phone arrives, open up the Gigaset C430HX and ensure all equipment listed below is present before setup:

• Handset
• Two Batteries
• Battery Cover
• Charging Cradle
• Power Adapter
• Belt Clip
• Quick Start Guide

If all equipment is present, proceed to the next step. If not, please email customerservices@vivivoip.co.uk for assistance.

Once all items are unpacked, connect your handset. First, connect the flat plug adapter into the cradle, then plug it into a power socket near your desk.

To remove the plug from the cradle, press down the release button (indicated in diagrams) and then pull out the plug.

Diagram Description: The first image shows a power adapter with a flat plug being inserted into the charging cradle. The second image shows the charging cradle with the power adapter connected, illustrating connection steps 1 through 4.

Inserting the batteries

Please use only rechargeable batteries. These can be purchased online via Amazon or eBay, or from local supermarkets or electrical stores. Using normal alkaline batteries can cause significant damage to the handset; avoid this at all costs.

Insert the batteries in the correct direction, referring to the accompanying diagram.

Fit the battery cover from the top and push it closed until the phone clicks into place.

To remove or replace batteries, grip the notch on the cover, slide it down, and then remove and replace the batteries. Follow the first step for adding new batteries.

Recharging the batteries will take up to four and a half hours. Batteries may heat up during recharge, which is normal and not dangerous. Battery charging capacity decreases over time; if the phone is frequently on charge, consider replacing the batteries.

Connecting Gigaset handset to your N300 IP Box

If you have a new handset, you need to register it to your Gigaset Base station. If you purchased the phone and base together, you can proceed by plugging in the devices and continuing to the next page.

To register a phone to the base:

1. Put the handset into Register Mode.
2. On your Gigaset base station, hold down the Register key (blue button on the front) for 3 seconds until the base station starts flashing.

The handset registration should complete within a few seconds, after which the handset will return to idle mode.

Diagram Description: Images show the Gigaset handset and the Gigaset N300 IP Box base station, illustrating the registration process.

Getting to know your new handset

The following section details the keypad layout of your Gigaset handset. Page 9 provides information on the function of each key.

The Gigaset A690 HX layout:

Diagram Description: An image of the Gigaset C430 HX handset on its cradle, with labels pointing to:

• Status Bar
• Name of handset
• Message Key
• Talk/Handsfree Key
• Key 1 / System Voicemail
• Star Key - Switching ringtone on or off
• Microphone
• Date and Time
• Display keys and functions
• End key and On/Off Key
• Navigation Key
• Hash key - Lock Key
• Recall Key

What do the keypad buttons do

Refer to the next page for instructions on locking the keypad, switching the handset on/off, and other features.

Functions

The handset offers several functions:

• How to lock the keypad: To turn the handset on, press and hold the [power-button]. To power the handset off, press and hold the same button. To lock or unlock the keypad, press the [hash-key] to lock the phone. This will display a lock symbol on the screen. If a call comes through, the handset will unlock to allow you to accept it, and will re-lock once the call is finished.
• Switch the handset on or off: See above instructions for locking the keypad.
• To listen to your voicemail: Press the [key-1] to access your voicemail. For full instructions, please go to page 20.

Control Key

The control key allows navigation through menus and input fields, and can activate certain functions depending on the situation. The table below describes its functions in different modes:

Menu Navigation

The phone's functions are accessed through a multi-level menu.

When the phone is idle, press the [Menu-key] or the [control-key-right] to access the menu options. Use the [control-key] to scroll to the desired function, then press the [OK-key] to confirm your selection.

To return to the previous level, press the [back-arrow] or the [end-call-key] briefly. To return to the Idle mode or home screen, press and hold the [end-call-key].

If the handset remains inactive for two minutes, it will automatically return to Idle mode.

Display

The handset features two display keys, highlighted in orange, which perform various functions based on the operating situation. The display shows the current function and the display keys.

Diagram Description: A screenshot of the handset display shows 'Calls' and 'Calendar' as current display functions, with arrows pointing to the two display keys.

The following are display key icons used for actions like redialing numbers or indicating call status:

Status bar

The status bar displays icons indicating various states, such as keypad lock, battery level, or radio contact between the base and handset.

Battery icons

How to make calls with your new handset

To dial from your new handset

First, dial the number on the keypad, then press the [dial-key] (highlighted in orange) to call the number displayed.

Diagram Description: Images show the handset keypad and display during the dialing process.

To use the call list: Press the display key under 'Calls', then use the up/down keys to find the desired number, and press the [OK-key] from the display key to call it.

To end an active call, press the [end-key].

To redial a number from the redial list

First, press the [talk-key] to bring up the redial list.

Use the up and down keys to select the number you wish to redial.

To end the call, press the [end-key].

The redial list stores up to 20 numbers.

To call a number from call list

First, press the [control-key-centre] to bring up the menu.

Use the up and down keys to select 'call list' and press the [OK-key] to enter the call list function.

Use the up or down key and press [OK-key] to select the entry you want to dial.

Then, press the [talk-key] to call the selected number.

Calling from the Directory

There are two ways to access the Directory:

1. Press the [down-key] to access the directory on the handset.
2. Use the up or down keys to navigate to 'Directory' and press the [OK-key] to access it.

Once you have found the desired contact, press the [call-key] (highlighted in orange) to call the number.

To create or remove directory entries, please visit page 21.

How to answer calls with your new handset

When a call comes in to your phone

The LCD display will show the number or extension. To answer a call, press the [talk-key].

Diagram Description: Images show the handset display and keypad during an incoming call.

To use handsfree mode, press the [talk-key] again during the call.

To adjust the volume during a call, press the volume up or down keys on the handset.

Incoming Multiple calls

When you are on an active call, you will hear a beep indicating a second call is waiting. To accept the second call, press the [talk-key] to put the first caller on hold and answer the second.

To reject the second call and continue with the active caller, press the [reject-call-key].

Further instructions on putting callers on hold, transfers, and more are available on the next page.

Phone function during a call

How to mute the microphone

To mute the microphone during an active call, press the [right-key]. To unmute, press the same button again.

Diagram Description: Image shows the handset keypad with the [right-key] highlighted.

How to listen to your voicemails from the handset

To access your voicemail, press the [message-key] (highlighted in orange).

Diagram Description: Images show the handset display and keypad for accessing voicemail.

When the message screen opens, use the up or down keys to navigate to 'Mailbox' and press the [OK-key] (highlighted in orange) to listen to your voicemail messages.

Directory

The phone directory can store up to 200 contacts. The following describes how to add or remove contacts.

How to add a contact in the directory

1. Press the [down-key] to access the directory.
2. Navigate to 'New Entry' using the up and down keys and press the [OK-key] (highlighted in orange).

Use the arrow keys to navigate between fields. Use the keypad to enter the name and number. You can also add the contact's email address.

Once complete, press the [Save-button] to save the contact to the directory.

Diagram Description: Images show the handset keypad and display during the process of adding a new contact.

How to delete a contact in the directory

1. Press the [down-key] to access the directory.
2. Use the up or down keys to find the entry you wish to delete, then press the [menu-key] (highlighted in orange).
3. Select 'Delete Entry' using the up or down key, then press the [OK-key] (highlighted in orange) to remove the entry from the directory.

Diagram Description: Images show the handset keypad and display during the process of deleting a contact.

How to edit a contact in the directory

1. Press the [down-key] to access the directory.
2. Use the up or down keys to find the entry you wish to edit.

To display the number: On the entry, press the [Menu-button] (highlighted in orange), select 'Show Number', and then press the [OK-button].

To change an entry: Press the [Menu-button] (highlighted in orange), navigate to 'Edit Entry' using the up or down keys, and press the [OK-key] (highlighted in orange).

You can then change the number or character using the keypad. To delete a character, use the [backspace-symbol] key (highlighted in blue).

Diagram Description: Images show the handset keypad and display during the process of editing a contact.

Protection from anonymous calling

1. Press the [menu-button].
2. Use the display key to go to 'Settings', then press the [OK-button] (highlighted in orange).
3. Use the up and down keys to go to 'Audio Settings', click the [OK-key] (highlighted in orange), then go to 'Ringtone(Handset)' and press [OK].
4. Go to 'Anon.Calls Silent' and click the [Edit-button] to enable anonymous call blocking on that handset.

If you have multiple handsets, this process may need to be repeated.

Diagram Description: Images show the handset keypad and display navigating through settings to enable anonymous call blocking.

The Phone Settings

You can adjust various settings on your handset, including time, date, country, and call volume.

To access phone settings: Press the [Menu-key], scroll to 'Settings', and press the [OK-key]. Follow the guides below for specific adjustments.

Date and Time

To set the correct date and time:

1. Select 'Date and Time' and press the [OK-button].
2. Using the keypad, enter the date (day, month, year) in an 8-digit format. Then, use the [down-button] to enter the time (hours, minutes) in a 4-digit format. Press [Save] to confirm.

To return to the home screen, press the [end-call-key].

Display Language

Select 'Language' and press the [OK-button]. Choose your desired language and press [OK]. The selected language will be displayed.

If you accidentally select the wrong language, press the [centre-control-key], enter digits 6 and 5 sequentially, select the correct language, and press [OK].

Contrast

The handset offers 9 levels of contrast.

Select 'Display', press the [OK-button], go to 'Contrast', and press [OK]. Use the up or down keys to select the desired level, then press the [OK-key]. The selected level will be shown.

Diagram Description: Images show the handset display and keypad navigating through settings for Date/Time, Language, and Contrast.

Screen saver

The screen saver activates when the phone is not in use for a period of time.

To configure: Select 'Display', press the [OK-button], go to 'Screen saver', and press [EDIT].

• Switch on or off: Go to 'Activation' and use the left or right button to enable or disable.
• Select Screensaver: Press down to go to 'Selection', then use the left and right buttons to choose a screensaver (e.g., Digital Clock, Analog Clock, Info Services, or Pictures).
• View Screensaver: Go to the 'View' option.
• Save Screensaver: Click 'Save'.

Display Backlight

The display illuminates when the handset is removed from the base station, taken off the charging cradle, or when any key is pressed. Digit keys pressed appear on the display for pre-dialing.

To adjust backlight settings:

• Select 'Display', press the [OK-button], go to 'Backlight', and press [OK].
• In Charger: To change backlight while in the cradle, select 'In Charger' and use the left or right button to switch it on or off, then press [Save].
• Out of Charger: To change backlight when not in the cradle, press the [down-button] on your keypad to select 'Out of Charger', then use the left or right button to switch it on or off, and press [Save].

Ringtones - Call Volume

Adjust the handset volume or handsfree function. There are 5 volume levels.

Diagram Description: Image shows the handset display and keypad for adjusting volume.

Use the up and down keys to choose 'Audio Settings', press [OK], go to 'Ringtone(Handset)', press [OK], then 'Volume', and press [OK].

Use the up and down keys to select 'Internal calls' or 'External Calls'. Use the left and right keys to set the volume, then press the [Save-button].

Ringtones - Melody

Set different ringtones for internal and external calls.

Use the up and down keys to choose 'Audio Settings', press [OK], go to 'Ringtone(Handset)', press [OK], then 'Melodies', and press [OK].

Use the up and down keys to select the connection (IP1 or all calls) and use the left and right keys to select the ringtone or melody for each Internal and External Call, then press [Save].

Switching the Ringtone on or off

Press and hold the [star-key] to turn the ringtone on or off. If turned off, a specific symbol will be displayed.

Firmware

Update the firmware

This is only necessary if you are experiencing issues or have been instructed by the support team.

1. Select 'Firmware Update' and press [OK]. You will then see the following options:

• Current Firmware Version: Go to 'Current Version', use the up or down keys, and press [OK] to view the handset's current firmware.
• Updating Firmware: Go to 'Update', use the up or down keys, then go to [OK]. The phone will update, which may take up to 30 minutes. Do not use the handset during the update.
• Auto check update: Go to 'Firmware Update', use the up and down keys to select 'Automatic Check', and press [OK] to enable it. If new firmware is available, a message will display; press [OK] to begin the update.

If any features or settings are not covered in this manual, please contact the support team for assistance.

Handset faulty or replacement part

If your handset develops a fault, a remote session may be conducted to diagnose and repair the phone via web configuration or your router. You may be asked to switch the handset to another port or handset to check if the issue persists, and you might need to reboot the handset. If the handset is faulty, you will be emailed instructions on how to send it back for diagnosis and potential repair.

For replacement parts such as a PSU, Receiver, or Curly Cord, contact the customer service or support team. They will place an order, and you will be informed of the part cost and delivery time.

For troubleshooting tips on common issues, please refer to the next page.

Faults and Solutions