Intex Recreation Corp. Recall Notice

Date: July 21, 2025

Subject: Recall Notice; Remedial Action Needed

Important Safety Information

Dear Valued Customer,

Intex Recreation Corp. ("Intex") is voluntarily recalling certain above-ground pools 48-inches and taller in height that were sold from 2002 to 2012. These pools may contain compression straps that run on the outside of the pool legs. The compression strap maintains the structural integrity of the pool. The compression strap on the affected pools surrounds the exterior wall and the support legs of the pool, which a child may use as a foothold to gain access to the pool, posing a drowning hazard.

Our records indicate that you may have purchased a recalled above-ground pool. Please read the following information closely and register for a free repair kit if your pool is affected.

Beginning in 2013, 48-inch and taller Intex-branded pools have been manufactured with a compression strap that runs internally between the pool wall and the support legs to eliminate the potential foothold. This recall involves your pool only if it was purchased prior to 2013 and is still in use.

What Should You Do?

The first step is to determine if your product is affected by this recall. Pool models 48 inches and taller that are included in this recall are listed below:

Intex Models Sold 2002 to 2012

Costco Items Included in Recall

Item NumberDescriptionSales Years
60219316x48 Pool2013
23237916x48 Ultra Frame Pool2009 - 2013
25733118x52 Frame PL2009
133752Intex 18x52 Frame2008

The model number of Intex-brand pools sold since 2004 is printed on the side of the pool liner under or near the warning label. The model number identifies the height of your pool, pool type, and the year it was manufactured. For example, a model number like "A 18' X 48" MF B02 04 R0" indicates:

Important Note: Intex-brand pools 48 inches and taller with compression straps running on the inside of the vertical legs are not included in this recall. Pool models of less than 48 inches are also not included in this recall.

Visual Identification of Compression Straps

Recalled Pools: Feature compression straps on the outside of the pool legs, which can create a foothold.

Not Recalled Pools: Feature compression straps on the inside of the pool legs, or do not have this specific strap design.

What if I have an Affected Product?

To find further instructions on how to determine if your product is affected and to request a free repair kit, please visit the dedicated recall page at www.Intexcorp.com/recall.

Alternatively, you can contact our dedicated recall toll-free number at 1-800-549-8829, available Monday to Friday between 8:30 AM and 5:00 PM PT. You can also email us at recallhelp@intexcorp.com for more information on how to identify your product and register for the recall.

If your product is affected by this recall, Intex will send an easy-to-install repair kit for your above-ground pool, free of charge.

Interim Safety Precautions

In the interim, please ensure that children cannot access the pool unattended. If that is not possible, drain the pool until the repair can be installed.

Customers should also take precautions as set out in CPSC's Pool Safely guidelines at www.PoolSafely.gov. These guidelines help ensure that children cannot access the pool without parental supervision. This includes removing pool ladders and any other objects near the pool, such as patio furniture or filter covers, and ensuring required and recommended barriers are closed and locked.

What if I no longer have the above-ground pool?

Please call or email us using the contact information provided above so we can update our records accordingly.

Intex regrets any inconvenience this may cause and appreciates your assistance in implementing this recall.

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Intex Recall Letter with Costco Items 7-23-25

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