Ninja OG701EU Woodfire Outdoor Electric Grill and Smoker

Thank you for purchasing the Ninja® Woodfire Outdoor Electric Grill.

Register Your Purchase

Please provide the following details:

Model Number: OG701EU
Serial Number: (Refer to QR code label)
Date of Purchase: (Keep your receipt)
Place of Purchase:

Tip: The model number and serial number are located on the QR code label on the back of the product near the cord.

Technical Specifications

Voltage: 220-240 V~ 50-60 Hz
Watts: 2400 W

Environmental Protection

This symbol ♻️ indicates that this product should not be disposed of with other household waste. To prevent possible environmental or human health damage from uncontrolled waste disposal, recycle the appliance responsibly to promote the sustainable reuse of material resources. To return any used device, use the collection and return systems or contact the seller where you purchased this product. You can hand in this product for environmentally safe recycling.

Important Safety Instructions

WARNING: Failure to follow these instructions could result in electric shock, fire, or burns, which could cause property damage, injury, or death. When using electrical appliances, basic precautions should always be taken, including the following:

Keep packaging materials away from children to prevent suffocation.
This product is intended for outdoor household use only. Do not use in vehicles or boats.
Do not use indoors. This grill is designed exclusively for OUTDOOR USE in a well-ventilated area. Using it under any type of roof can lead to toxic fumes, such as carbon monoxide, accumulating and causing serious bodily injury or death.
Children should be supervised to ensure they do not play with the product. Keep the product and its cord out of reach of children. Do not allow children to use, clean, or perform maintenance on the product.
Ensure the product is properly assembled before use. Do not operate without side handles installed.
Maintain a minimum clearance of 92 cm (3 feet) from the rear, sides, and top of the product to combustible walls, railings, or other structures to prevent property damage from flames or heat.
Ensure the surface is level, stable, clean, and dry. Do not place the grill near the edge of the surface during operation.
The product must be powered via a residual-current device (RCD) with a rated residual operating current not exceeding 30 mA. Connect the product to a grounded power outlet.
A short power-supply cord is provided to reduce the risk of children under 8 years of age grabbing or becoming entangled in the cord, and to reduce the risk of people tripping over a longer cord. Extension cords are available and may be used if extreme care is exercised in their use.
To prevent property damage or burns from flames or heat, always maintain a minimum safety distance of 30 cm (1 foot) from the pellet compartment during smoking. Small sparks may eject from the pellet compartment if the grill lid is lifted in windy conditions.
To avoid burns, ALWAYS use the pellet scoop when adding pellets to the smoker compartment. Do NOT add pellets with your hands.
To prevent burns or property damage, ensure the smoker compartment lid is fully closed so sparks cannot eject from inside.
Pellets may continue to smolder after cooking time has ended. Do not touch or remove the smoker compartment until the grill has stopped smoking, the pellets have completely burned out, and the smoker compartment has cooled down.
To prevent injury and burns, allow the product to cool before cleaning, disassembling, adding or removing parts, or storing it.
Do NOT overfill the pellet compartment. Doing so allows oxygen into the compartment, causing combustion and flames that could damage the product and cause burns.
Do NOT touch hot surfaces. Product surfaces get hot during and after operation. To prevent burns or injury, ALWAYS use insulated oven mitts or gloves and use the handles and knobs provided.
Do NOT touch accessories during or immediately after cooking. The basket will reach high temperatures during cooking. Avoid touching the accessory when removing it from the product. Exercise extreme caution AT ALL TIMES when using the product to prevent burns or injury. Use of long-handled utensils and insulated oven mitts or gloves is recommended.
ALWAYS ensure the grill is completely cool before unlatching and removing or moving the cooking plates to prevent burns or injury.
Do NOT operate the product without the grill installed.
To protect against electric shock, the cord and extension cord should be positioned so they do not hang from the countertop or tabletop where children could pull on them or trip over them. Keep the power-supply cord connection dry and do NOT immerse the cord, plugs, or main unit in water or other liquids.
Regularly inspect the product and cord. Do NOT use the product if the cord or plug is damaged. If the product malfunctions or is damaged in any way, discontinue use immediately and call Customer Service.
NEVER use an outlet that is below the countertop surface.
NEVER connect this product to an external timer switch or separate remote-control system.
Do NOT place the product on or near a hot surface, or allow the cord to contact the surface.
Use only accessories included with this product or those authorized by SharkNinja. Use of accessories or attachments not recommended by SharkNinja could result in fire or injury.
Before placing any accessories in the product, ensure they are clean and dry.
Do NOT move the product while it is in use.
Do NOT block the air intake or air exhaust vents while the product is operating. Doing so will prevent even cooking and could damage the product or cause it to overheat.
Do NOT place any objects on the product when the lid is closed during use.
Ensure the grill is inserted correctly and securely locked in place.
Do NOT use this product for deep frying in oil.
Some foods may cause oil or grease splatter. Be careful when opening the grill to avoid burns.
In case of a grease fire or black smoke emitting from the product, unplug it immediately. Once the smoke has subsided, remove the cooking accessories.
Plug voltages may vary, potentially affecting product performance. To prevent potential illness, ALWAYS use an external food thermometer to ensure food is cooked to recommended temperatures.
Use ONLY food-grade wood pellets that are original Ninja® pellets in your product.
NEVER use heating fuel pellets, hardwood, charcoal, liquid fuels, or any other combustible material in the smoker.
Keep hands and face away from the smoker compartment when the product is in use and hot.
ALWAYS have a suitable fire extinguisher for electrical fires readily available when the smoker is in operation.
ALWAYS store wood pellets in a dry location, away from heat-producing appliances and other fuel containers.
Keep your grill clean and do not allow grease or ash to build up inside or on the smoker compartment and cartridge. This can significantly increase the possibility of a grease fire or cause the product to emit more smoke than it should, which could affect the flavor of your food.
Refer to the Cleaning and Maintenance section for information on routine product maintenance.
To disconnect, press the power button to turn the product OFF, then unplug from the power outlet when not in use and before cleaning.
Do NOT clean this product with spray water or similar.
Do NOT clean with metal scouring pads. Scouring pad fibers can come into contact with electrical parts, potentially creating an electric shock hazard.
Store indoors when not in use and out of reach of children.
Do NOT leave the grill uncovered outdoors. ALWAYS cover the grill when storing it outside.
Read and review the instructions to understand product operation and use.
Indicates the presence of risks that can cause injury, death, or considerable material damage if the included notice is ignored.
Avoid contact with hot surfaces. Always use hand protection to prevent burns.
For outdoor use only.
Resistant to water splashes from any direction. IPX4

KEEP THESE INSTRUCTIONS

Parts and Accessories

Diagram description: The main unit is shown with various accessories. Key parts include:

A Grill: The primary cooking surface.
B Air Fry Basket: Used for air frying and other functions requiring a basket.
C Pellet Compartment: Holds wood pellets for smoking.
D Grease Tray: Collects grease and drippings.
E Left and Right Handles: For carrying and stability.
F Hex Head Screws (x4): Used to attach handles.
G Allen Wrench: Tool for tightening screws.
H Pellet Scoop: For measuring and adding pellets.
I Main Unit: The base of the grill.
J Lid: Covers the cooking area.
K Control Panel: Displays settings and controls.
L ON/OFF Switch: Powers the unit.

To order additional or replacement parts and accessories, visit ninjakitchen.eu.

Before First Use

Remove all packaging material and tape from the product. Only remove stickers indicated with "peel here".
Unpack all accessories and read this manual thoroughly. Pay special attention to operating instructions, warnings, and important instructions to avoid injury and property damage.
Wash the grill and air fry basket in warm, soapy water, then rinse and dry thoroughly. The grill, air fry basket, and base unit are NOT dishwasher safe. NEVER wash the main unit in the dishwasher. Note: The base coating beneath the lower heating element may be slightly discolored. This is due to our normal manufacturing process. The unit has not been previously used.
Do NOT use abrasive brushes or sponges on cooking surfaces, as they will damage the coating.
Plug into a power outlet and turn the switch located below the left side of the control panel to the ON position. (Refer to Fig. A).
To turn off the product, ensure the selector is in the OFF position and the push switch is in the OFF position.

It is recommended to place all accessories inside the grill and operate it in GRILL mode at a high temperature for 20 minutes without adding food. This is to eliminate any residue. It is completely safe and does not affect the grill's performance.

Handle Installation

Diagram description: Figures illustrate the process of attaching the handles.

Fig. A: Shows the main unit with handles and Allen wrench. Note the 'L' and 'R' stickers on the bottom of the handles.

Fig. B: Shows placing the grill on a table edge.

Fig. C: Shows carefully placing the grill upside down, holding the unit by the sides with the lid closed, or placing it on the top tray for protection if the lid tape has been removed.

Fig. D: Shows aligning the handles with their corresponding tabs on the base.

Fig. E: Shows using the included Allen wrench to tighten the two pre-installed screws on each handle.

Extension Cord

If using an extension cord, ensure it is suitable for outdoor use with outdoor appliances. Using an unsuitable cord can cause overheating, melting, or voltage drop, affecting preheating times and performance.

Getting to Know Your Ninja Woodfire Outdoor Electric Grill

Function Buttons

Achieve authentic BBQ smoked flavors in two ways:

The SMOKER function for longer cooking times, resulting in a more intense flavor and tender outcome.
The WOODFIRE FLAVOUR TECHNOLOGY button to add a quick burst of woodfire flavor when using other functions.

SMOKER (AHUMAR): Achieves deep, smoky flavors while slow-cooking to tenderize large cuts of meat.

GRILL (COCINAR A LA PARRILLA): Closed-lid cooking for top and bottom heat. Ideal for searing large or thick cuts of meat, frozen foods, or general searing. Open the lid for delicate foods or lean meats to achieve grill marks without overcooking.

AIR FRY (FREIR CON AIRE): Achieves crispy results with little to no oil, using higher fan speeds.

ROAST (ASAR): For roasting meats, vegetables, and more.

BAKE (HORNEAR): For baking bread, cakes, and more, using lower fan speeds.

DEHYDRATE (DESHIDRATAR): Perfect for making dried fruits, vegetables, or jerky.

REHEAT (RECALENTAR): Ideal for reheating leftovers.

WOODFIRE FLAVOUR TECHNOLOGY: Press this button to add woodfire flavor to your meals after selecting a cooking function (Grill, Air Fry, Bake, Roast, or Dehydrate). The flame icon will illuminate on the display.

Operation Buttons

SELECTOR: Turn clockwise from OFF to select a cooking function. Turn counterclockwise to OFF to turn off the product. The display will illuminate when the product is powered on.
TEMP: Displays the default temperature setting. Use the +/- buttons next to TEMP to adjust.
TIME: Use the +/- buttons next to TIME to adjust cooking time.
START/STOP: Press to start or stop the selected cooking function. Press and hold for 3 seconds to skip preheating.

Preheating for Best Results

For optimal cooking results, allow the unit to fully preheat before adding food. Adding food before preheating is complete can lead to overcooking, smoke, and longer preheating times.

After selecting a function and adjusting time and temperature, press START to automatically begin preheating (except for Smoker or Reheat/Dehydrate functions). Do not activate Woodfire Flavour Technology during this initial preheat.

Pellet Compartment

The smoker compartment is pre-installed on the right side of the lid. Ensure the removable smoker compartment is in place before adding pellets. Read all warnings before proceeding.

How to Install the Smoker Compartment: Hold the lid of the smoker compartment open with one hand and insert the removable compartment until it clicks into place.

How to Add Ninja Woodfire Pellets: Fill the pellet scoop to the top and level it. Keep the smoker compartment lid open while pouring pellets into the compartment until full, then close the lid. Ensure the lid is securely closed before starting cooking.

For best results, performance, and flavor, use only Ninja Woodfire pellets.

How to Remove and Clean the Smoker Compartment: To avoid burns, allow pellets to burn out completely and the smoker compartment to cool down. Then, remove the compartment and safely dispose of its contents.

Cooking Functions

Plug in the product and turn the switch below the left side of the control panel to ON.

IMPORTANT: Read all important safety instructions before using the product.

Smoker (Ahumar)

Place the grill on a flat, level surface.
Open the lid and install the grill by placing it flat onto the heating element until it sits in place.
Install the grease tray at the rear of the grill by sliding it all the way in until it clicks into place.
Lift the smoker compartment lid and fill it to the top with pellets using the pellet scoop. Then, close the lid. Do not overfill the smoker compartment.
Open the lid and place ingredients on the grill. Close the lid.
Ensure the grill is plugged in and turn the selector clockwise from OFF to the SMOKER function.
The default temperature setting will display. Use the TEMP +/- buttons to select a temperature between 120°C and 210°C in 10°C increments.
Use the TIME +/- buttons to adjust cooking time in 1-minute increments from 1 minute to 30 minutes, and in 15-minute increments from 30 minutes to 12 hours.
Press START to begin cooking. The Smoker function does not have a preheating time.
When the cooking time reaches zero, the product will beep, and "END" will illuminate on the display.
Remove food from the grill.

Grill (Cocinar a la Parrilla)

Note: Temperature is preset to HI.

Place the grill on a flat, level surface.
Open the lid and install the grill by placing it flat onto the heating element until it sits in place.
Install the grease tray at the rear of the grill by sliding it all the way in until it clicks into place.
If using Woodfire Flavour Technology, lift the smoker compartment lid and fill it to the top with pellets using the pellet scoop. Then, close the lid. Do not overfill the smoker compartment.
Ensure the grill is plugged in and turn the selector clockwise from OFF to the GRILL function.
To add woodfire flavor, press the WOODFIRE FLAVOUR Technology button.
The default temperature setting will display. Use the TEMP +/- buttons to select a temperature between LO (Low) and HI (High).
Use the TIME +/- buttons to adjust cooking time in 1-minute increments up to a maximum of 1 hour.
Press START to begin preheating. If using Woodfire Flavour Technology, pellets will first go through an ignition cycle ("IGN"), then the grill will begin preheating ("PRE").
When preheating is complete, the product will beep, and "ADD FOOD" will appear on the display.
Open the lid and place ingredients on the grill. When the lid is closed, cooking will begin, and the timer will start counting down.
When cooking time reaches zero, the grill will beep, and "DONE" will appear on the display.
Remove food from the grill.

Note: Although preheating is strongly recommended for best results, you can skip this step by pressing and holding the START/STOP button for 4 seconds. "ADD FOOD" will illuminate on the display. Open the lid and place ingredients on the grill. When the lid is closed, cooking will begin, and the timer will start counting down. Proceed to step 11 for further instructions.

Air Fry (Freír Con Aire)

Note: Temperature is preset to 200°C.

Place the grill on a flat, level surface.
Open the lid and install the grill by placing it flat onto the heating element until it sits in place.
Place the air fry basket onto the grill so that the basket legs fit into the indentations on the grill surface.
Install the grease tray at the rear of the grill by sliding it all the way in until it clicks into place.
If adding woodfire flavor, lift the smoker compartment lid and fill it to the top with pellets using the pellet scoop. Then, close the lid. Do not overfill the smoker compartment.
Ensure the grill is plugged in and turn the selector clockwise from OFF to the Air Fry function.
To add woodfire flavor, press the WOODFIRE FLAVOUR Technology button.
The default temperature setting will display. Use the TEMP +/- buttons to select a temperature between 150°C and 240°C in 10°C increments.
Use the TIME +/- buttons to adjust cooking time in 1-minute increments up to a maximum of 1 hour.
Press START to begin preheating. If using Woodfire Flavour Technology, pellets will first go through an ignition cycle ("IGN") and then the grill will begin preheating ("PRE").
When preheating is complete, the product will beep, and "ADD FOOD" will appear on the display.
Open the lid and place ingredients in the air fry basket. When the lid is closed, cooking will begin, and the timer will start counting down.
When cooking time reaches zero, the product will beep, and "END" will appear on the display.
Remove food from the air fry basket.

Note: Although preheating is strongly recommended for best results, you can skip this step by pressing and holding the START/STOP button for 4 seconds. "ADD FOOD" will illuminate on the display. Open the lid and place ingredients in the air fry basket. When the lid is closed, cooking will begin, and the timer will start counting down. Proceed to step 12 for further instructions.

Roast (Asar)

Note: Temperature is preset to 180°C.

Place the grill on a flat, level surface.
Open the lid and install the grill by placing it flat onto the heating element until it sits in place.
Install the grease tray at the rear of the grill by sliding it all the way in until it clicks into place.
If adding woodfire flavor, lift the smoker compartment lid and fill it to the top with pellets using the pellet scoop. Then, close the lid. Do not overfill the smoker compartment.
Ensure the grill is plugged in and turn the selector clockwise from OFF to the ROAST function.
To add woodfire flavor, press the WOODFIRE FLAVOUR Technology button.
The default temperature setting will display. Use the TEMP +/- buttons to select a temperature between 160°C and 220°C in 10°C increments.
Use the TIME +/- buttons to adjust cooking time in 1-minute increments from 1 minute to 1 hour, and in 5-minute increments from 1 hour to 2 hours.
Press START to begin preheating. If using Woodfire Flavour Technology, pellets will first go through an ignition cycle ("IGN") and then the grill will begin preheating ("PRE").
When preheating is complete, the product will beep, and "ADD FOOD" will appear on the display.
Open the lid and place ingredients on the grill. When the lid is closed, cooking will begin, and the timer will start counting down.
When cooking time reaches zero, the product will beep, and "END" will appear on the display.
Remove food from the grill.

Note: Although preheating is strongly recommended for best results, you can skip this step by pressing and holding the START/STOP button for 4 seconds. "ADD FOOD" will illuminate on the display. Open the lid and place ingredients on the air fry basket. When the lid is closed, cooking will begin, and the timer will start counting down. Proceed to step 12 for further instructions.

Bake (Hornear)

Note: Temperature is preset to 160°C.

Place the grill on a flat, level surface.
Open the lid and install the grill by placing it flat onto the heating element until it sits in place.
Install the grease tray at the rear of the grill by sliding it all the way in until it clicks into place.
If adding woodfire flavor, lift the smoker compartment lid and fill it to the top with pellets. Then, close the lid. Do not overfill the smoker compartment.
Ensure the grill is plugged in and turn the selector clockwise from OFF to the BAKE function.
To add woodfire flavor, press the WOODFIRE FLAVOUR Technology button.
The default temperature setting will display. Use the TEMP +/- buttons to select a temperature between 120°C and 210°C in 10°C increments.
Use the TIME +/- buttons to adjust cooking time in 1-minute increments from 1 minute to 1 hour, and in 5-minute increments from 1 hour to 4 hours.
Press START to begin preheating. If using Woodfire Flavour Technology, pellets will first go through an ignition cycle ("IGN") and then the grill will begin preheating ("PRE").
When preheating is complete, the product will beep, and "ADD FOOD" will appear on the display.
Open the lid and place ingredients on the grill or place a baking pan on the plate. When the lid is closed, cooking will begin, and the timer will start counting down.
When cooking time reaches zero, the product will beep, and "END" will appear on the display.
Remove food from the grill.

Note: When baking, use the appropriate accessory. For moist or battered ingredients, use a baking pan. For dry ingredients like bread, muffins, or cookies, use the air fry basket.

Note: Although preheating is strongly recommended for best results, you can skip this step by pressing and holding the START/STOP button for 4 seconds. "ADD FOOD" will illuminate on the display. Open the lid and place ingredients in the air fry basket. When the lid is closed, cooking will begin, and the timer will start counting down. Proceed to step 12 for further instructions.

Dehydrate (Deshidratar)

Note: Temperature is preset to 60°C.

Place the grill on a flat, level surface.
Open the lid and install the grill by placing it flat onto the heating element until it sits in place.
Install the grease tray at the rear of the grill by sliding it all the way in until it clicks into place.
Open the lid and place ingredients on the grill. Close the lid. There is no preheating time.
Ensure the grill is plugged in and turn the selector clockwise from OFF to the DEHYDRATE function.
The default temperature setting will display. Use the TEMP +/- buttons to select a temperature between 40°C and 90°C in 10°C increments.
Use the TIME +/- buttons to adjust cooking time in 1-minute increments from 1 minute to 30 minutes, and in 15-minute increments from 30 minutes to 12 hours.
Press START to begin cooking.
When cooking time reaches zero, the product will beep, and "END" will appear on the display.
Remove food from the grill.

Using Woodfire Flavour Technology with Dehydrate:

To add woodfire flavor, after step 3, lift the smoker compartment lid and fill it to the top with pellets. Then, close the lid. Do not overfill.
Skip step 4 and follow steps 5 to 7 for programming. Press the WOODFIRE FLAVOUR button after selecting DEHYDRATE in step 4.
After step 7, press START to begin preheating. Pellets will first go through an ignition cycle ("IGN").
When preheating is complete, the product will beep, and "ADD FOOD" will appear on the display.
Open the lid and place ingredients on the grill. When the lid is closed, cooking will begin, and the timer will start counting down.
When cooking time reaches zero, the product will beep, and "END" will appear on the display.
Remove food from the grill.

Reheat (Recalentar)

Note: Temperature is preset to 170°C.

Place the grill on a flat, level surface.
If necessary, place the air fry basket onto the grill so that the basket legs fit into the indentations on the grill surface. Add ingredients and then close the lid.
Install the grease tray at the rear of the grill by sliding it all the way in until it clicks into place.
Ensure the grill is plugged in and turn the selector clockwise from OFF to the REHEAT function.
The default temperature setting will display. Use the TEMP +/- buttons to select a temperature between 130°C and 210°C in 10°C increments.
Use the TIME +/- buttons to adjust cooking time in 1-minute increments up to a maximum of 1 hour.
Press START to begin cooking (the product does not preheat in reheat mode).
Cooking will begin, and the timer will start counting down.
When cooking time reaches zero, the product will beep, and "END" will appear on the display.
Remove food from the grill.

Cleaning the Ninja Woodfire Outdoor Electric Grill

The product should be thoroughly cleaned after each use. ALWAYS allow the product and accessories to cool before cleaning.

Unplug the product before cleaning. Keep the lid open after removing food to help the product cool faster.
Remove the smoker compartment and safely dispose of the ash once it has cooled after each use.
The pellet scoop is dishwasher safe. The grill, air fry basket, grease tray, and smoker compartment are NOT dishwasher safe.
When cool, carefully remove the grease tray from the rear of the product. Safely dispose of the grease in the tray and wash it by hand in warm, soapy water.
Note: Do NOT use liquid cleaner on the smoker compartment.
The smoker compartment does not require cleaning. If you wish to clean it, you can use a wire brush to remove excess creosote.
If food or grease is stuck to the grill or any other removable parts, soak them in warm, soapy water before cleaning.
Remove the non-stick grill and air fry basket (if used) after each use and wash them by hand in warm, soapy water.
Note: NEVER use abrasive cleaners or tools. NEVER immerse the unit in water or any other liquid. Do NOT wash in the dishwasher.
When stacking coated accessories for storage, place paper towel or a cloth between each one to protect the cooking surface.

Cleaning the Lid

The inside of the lid should be wiped with a damp towel or cloth after each use to deodorize the product and remove grease.
Gently wipe the inside of the lid with a damp cloth.

Troubleshooting and FAQs

WARNING: To reduce the risk of electric shock and accidental unit startup, turn off and unplug the unit before troubleshooting.

"Add Grill" appears on the control panel display: The grill must be installed. Once installed, close the lid and press START to begin cooking.
"Add Food" appears on the control panel display: The unit has completed preheating, and it is time to add ingredients.
"Shut Lid" appears on the control panel display: The lid is open and must be closed for the selected function to begin.
"E" appears on the control panel display: The product is not functioning correctly. Contact Customer Service at 0900 839 453. To help us assist you better, please register your product online at ninjakitchen.eu/registerguarantee and have the product handy when you call.
What should I do if my grill won't turn on?
1. Check that the GFCI (RCD) outlet is properly plugged in and that the reset button has been pressed.
2. Verify that the push switch is in the ON position.
3. Ensure the selector is not in the OFF position.
If the product does not turn on after following the steps above, contact Customer Service at 0900 839 453.
Should ingredients be added before or after preheating? For best results, allow the unit to preheat before adding ingredients.
Should the entire smoker compartment be filled with pellets? Yes, always fill the smoker compartment to the top. The amount of pellets needed for each smoking session has been perfected. Regardless of the function used or the amount of food, the grill will burn them appropriately.
When should I press the Woodfire Flavour Technology button? Press the Woodfire Flavour Technology button before pressing the Start button when you want to add a smoky flavor to food and are using the Grill, Air Fry, Roast, Bake, or Dehydrate functions. It is not necessary to press the Woodfire Flavour Technology button with the Smoker function. It is not recommended to use this technology with the Reheat function, as the food already has flavor.
Why are sparks ejecting from the pellet compartment? Small sparks may eject from the pellet compartment if the grill lid is lifted when it is windy.
Where should pellets be stored? Always store pellets in a dry place. Moisture in pellets can affect ignition and smoke flavor quality.
Should any oil or non-stick sprays be used when smoking? No, oil or non-stick sprays are not recommended when smoking, as the smoke will not adhere as well to the food.
How should burnt pellets be disposed of after a cooking cycle? Pellets may continue to smolder after the cooking time has ended. Do not touch or remove the smoker compartment until the grill has stopped smoking, the pellets have completely burned out, and the smoker compartment has cooled down. Then, remove the smoker compartment and safely dispose of the ash once it has cooled.
Why is preheating taking so long? Preheating times can vary depending on the function being used and the grill's temperature.

Preheating Times by Function:

GRILL function: HI (High) approx. 8–12 min | MED (Medium) 6–11 min | LO (Low) 5–9 min.
AIR FRY, BAKE, and ROAST functions: 3 minutes.
SMOKER, DEHYDRATE, and REHEAT: No preheating time.
If Woodfire Flavour Technology is added, ignition time will add 2–4 minutes to preheating.
Preheating times may be longer in adverse weather conditions, such as heavy rain.
If using an extension cord, ensure it is suitable for outdoor use. An unsuitable cord can cause overheating, melting, or voltage drop.
Although preheating is strongly recommended for best results, you can skip this step by pressing and holding the START/STOP button for 3 seconds. "ADD FOOD" will illuminate. Add ingredients to the unit. When the lid is closed, cooking will begin, and the timer will count down.
Can Woodfire Flavour Technology be turned off? If you have pressed the Woodfire Flavour Technology button and then pressed START, you can press the Woodfire Flavour Technology button again to deactivate it, provided the ignition cycle has not reached 75% (indicated on the progress bar). If pellets are actively burning and the grill has entered the preheating cycle, Woodfire Flavour Technology cannot be deactivated.
Can more pellets be added during a cooking cycle? More pellets can be added during the SMOKER function once the first load of pellets has completely burned out. Press and hold the Woodfire Flavour Technology button for 4 seconds to ignite the new pellet load. For consecutive smoking sessions, refill the smoker compartment with the pellet scoop when half the pellets have burned. Do not refill more than twice. Do not reignite the same pellets.

Product Registration

When purchasing a product as a consumer, you have legal rights regarding its quality. You can enforce these legal rights with your supplier. However, Ninja is so confident in the quality of its products that they offer an additional two-year manufacturer's warranty. This warranty applies only to Products purchased new and unused. These terms and conditions apply only to our warranties and do not affect your legal rights as a buyer. Please note that the two-year warranty is available in all EU countries and the UK, even if the UK ceases to be part of the EU during the warranty period.

The prerequisites and scope of our warranty, issued by SharkNinja Germany GmbH (registered address: c/o Regus Management GmbH, Excellent Business Center 10.+11. Stock, Westhafenplatz 1, 60327 Frankfurt am Main, Germany), are detailed below. These conditions do not affect your legal rights, your supplier's obligations, or any agreements you have made with them. This also applies if you purchased the product directly from Ninja.

Ninja® Warranties

A kitchen appliance is a considerable investment. Your new appliance should function correctly for as long as possible. The accompanying warranty is an important commitment and reflects the manufacturer's confidence in the quality of its products.

Our telephone support service (0900 839 453) is available Monday to Friday, 9:00 AM to 6:00 PM. This call will connect you directly with a Ninja representative. Online assistance is also available at www.ninjakitchen.eu.

How do I register my warranty?

You can register your warranty online within 28 days of purchase. To save time, please have the following information ready:

Model Number
Serial Number (if available)
Date of Purchase (invoice, receipt, or delivery note)

For online registration, visit www.ninjakitchen.eu.

IMPORTANT

The warranty covers the Product for two (2) years from the date of purchase.
Please keep your invoice or receipt at all times. If you need to use the warranty, you must provide the invoice or receipt to verify the accuracy of the information supplied. If a valid invoice or receipt cannot be presented, the warranty will be invalid.

What are the benefits of registering my warranty?

By registering your warranty, you can opt-in to receive our newsletter, offering tips, recommendations, and contests. You will be kept up-to-date with the latest news on new Ninja products and technologies. If you register your warranty online, you will immediately receive confirmation that we have received your details.

For information on our privacy policy, visit www.ninjakitchen.eu.

Product Warranty Details

How long are our Product warranties?

Confidence in our design and quality control allows us to guarantee your Product for a total of two (2) years.

What does the warranty cover?

Repair or replacement of your Product (at Ninja's discretion), including parts and labor, in the event of any defect in design, materials, or workmanship, as well as transport and shipping costs. Our warranty is in addition to your statutory consumer rights.

What does the warranty NOT cover?

Normal wear and tear.
Accidental damage and faults due to negligent use or maintenance, misuse, neglect, careless actions, or manipulation of the kitchen appliance that does not comply with the instructions in the Ninja instruction manual supplied with the appliance.
Use of the kitchen appliance for purposes other than domestic use.
Assembly of components or accessories contrary to the instructions.
Use of parts and accessories that are not original Ninja components.
Incorrect installation (unless carried out by Ninja®).
Repairs or modifications carried out by persons other than Ninja or its representatives, unless you can prove that repairs or modifications carried out by third parties are not related to the defect for which you are claiming warranty.

Where can I purchase genuine Ninja spare parts and accessories?

Ninja spare parts and accessories are designed by the same engineers who develop the Ninja kitchen appliance. You can view the catalog of Ninja spare parts, replacement parts, and accessories for all Ninja machines at www.ninjakitchen.eu.

Remember that using non-genuine Ninja spare parts may void the manufacturer's warranty. However, your statutory rights are not affected.

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