VANTRUE N4 Pro 3-Channel Dash Cam User Manual

Contact Information

For inquiries, please use the following:

• LINE ID: vantruecam
• Website: www.vantrue.net/contact
• Facebook: facebook.com/vantrue.live

1. Package Contents

The package includes the following items:

• A. VANTRUE N4 Pro Main Unit: The primary dash cam device.
• B. Rear Camera: A secondary camera for capturing the rear view.
• C. GPS Mount: A mount that includes GPS functionality.
• D. Rear Camera Cable (6m): Cable to connect the rear camera to the main unit.
• E. Cigarette Lighter Power Cable (3.5m): Cable to power the dash cam via the car's cigarette lighter socket.
• F. USB Data Cable (1m): For data transfer or potential firmware updates.
• G. Electrostatic Adhesive Sheet (2 pcs): For mounting the dash cam to the windshield.
• H. Interior Trim Removal Tool: A tool to help with cable routing.
• I. Cleaning Cloth: For cleaning lenses and surfaces.
• J. Stickers (2 pcs): For branding or identification.
• K. Spare 3M Double-Sided Tape (2 pcs): Additional adhesive for mounting.
• L. Quick Guide (2 pcs): A brief setup guide.

Optional Accessories:

• M. Polarizing Filter: Reduces glare from the windshield.
• N. Remote Control: For controlling the dash cam remotely.

2. N4 Pro Dashcam Overview

The N4 Pro dash cam has the following components:

• 1. Front Camera: Captures the forward view.
• 2. 3.19" IPS Screen: Displays live view, settings, and recordings.
• 3. Infrared Light (Interior): Illuminates the cabin for better interior recording, especially at night.
• 4. Interior Camera: Captures the view inside the vehicle.
• 5. Type-C Power Input: Port for connecting the power cable.
• 6. Serial Number: Unique identifier for the device.
• 7. Rear Camera Input: Port for connecting the rear camera.
• 8. microSD Card Slot: For inserting the memory card.
• 9. Rear Camera: The physical rear camera unit.
• 10. Rear Camera Output: Port for the rear camera connection.

3. Button Functions

The dash cam features several buttons with different functions:

• 1. Power/Emergency Record Button: Long press to turn ON/OFF. Short press during recording for emergency recording. Short press during file browsing to access the delete menu.
• 2. Record/Pause Button: Short press to start/stop recording. Short press in menus to confirm selection. Short press during playback to pause/resume.
• 3. Mode/Up Button: Short press to switch screens (recording/standby). In menus, short press to move up. Long press in menus to scroll up. Short press during playback to fast forward.
• 4. Microphone/Down Button: Short press to toggle microphone ON/OFF. Long press to enter Parking Surveillance Mode. In menus, short press to move down. Long press in menus to scroll down. During file browsing, short press to move to the next file. Long press during file browsing to scroll down through files. Short press during playback to delete the current video.
• 5. Wi-Fi/Menu Button: Long press to turn Wi-Fi ON/OFF. Short press in standby mode to enter the menu or return to the previous screen.
• 6. Reset Button: Short press to restart the device.

4. LED Indicators and Screen Overview

LED Indicator Meanings:

• Green Solid: Standby Mode
• Green Flashing: Recording Mode

Screen Overview: The screen displays various icons indicating status such as voice command status, infrared light, recording resolution, Wi-Fi connection, GPS status, microphone status, G-sensor status, and SD card status. It also shows the front, interior, and rear camera feeds, along with recording time, date, speed, and file type.

File Naming Convention:

• Files are named based on the camera source (A=Front, B=Interior, C=Rear), recording mode (N=Normal, P=Parking, T=Time-lapse, S=Privacy), and event status (E=Event/Emergency). For example, 20300128_140933_0008_N_A.MP4 indicates a normal recording from the front camera.

5. Installation

5.1 microSD Card Installation:

Use a microSD card (Class 10/U3/A2) with a capacity of 32GB to 512GB. VANTRUE recommends their own microSD cards for optimal performance. Insert the card with the gold contacts facing the same direction as the device's rear, pushing until it clicks. To remove, press the card once to eject it.

Important Note: Always format the microSD card in the dash cam before first use. If a "Card Error" appears, navigate to System > Format to format the card.

5.2 Dashcam Installation:

• Mount Installation: Align the mount with the connection port on the main unit and push until it clicks.
• Cigarette Lighter Power Cable Installation: Insert the cable firmly into the car's cigarette lighter socket.
• Determining Mounting Position: Before attaching to the windshield, power on the unit and check the viewing angles of the front and interior cameras to find the optimal position.
• Electrostatic Adhesive Sheet Installation: Clean the windshield area with water or alcohol. Apply the electrostatic sheet to the desired location. Peel off the protective film (labeled ①) from the sheet, attach it to the windshield, then peel off the second protective film (labeled ②) and attach the dash cam unit to the sheet.
• N4 Pro Main Unit Installation: After applying the electrostatic sheet, peel the protective film from the mount and attach the main unit to the sheet.
• Rear Camera Installation: Power on the unit and adjust the rear camera's angle for the best view before mounting. Ensure the rear camera avoids the defroster lines on the rear windshield. Clean the lens with the provided cloth after installation. The interior camera can rotate up and down by 45 degrees.

5.3 Wiring:

• Cigarette Lighter Power Cable: Route the cable along the windshield and interior trim using the trim removal tool.
• Rear Camera Cable: Route the rear camera cable along the rear windshield after mounting the camera.

6. App Installation and Connection

6.1 App Installation: Scan the QR codes provided or search for "Vantrue" on the App Store or Google Play to download the dedicated app. Follow the on-screen instructions for registration after installation.

Note: The app allows real-time preview, setting changes, file downloads, and video playback. For GPS track playback or video sharing, ensure your smartphone is connected to the internet (this may incur data charges).

6.2 Wi-Fi Connection:

The dash cam's Wi-Fi activates upon startup. It will automatically turn off after 10 minutes of inactivity. To reconnect, go to Menu > Settings and use the shortcut button or voice command. To connect, select "Connect to Device" > "Nexus Series" > "N4 PRO", then choose the corresponding Wi-Fi name.

Connection Notes: Ensure your smartphone's Wi-Fi is enabled. The default Wi-Fi password is "12345678". It is recommended to change this password after the first connection for security.

7. App Operation

The app provides the following functions:

• Live Streaming: View real-time footage from the dash cam on your smartphone. Tap the full-screen icon to expand the video.
• Video Playback: Play videos and view photos stored on the dash cam's SD card.
• Video Download: Download video files and photos to your smartphone. GPS track information can be viewed on a map when playing downloaded videos.
• Snapshot: Take still photos using the "Snapshot" button in the app.
• Driving Distance: Record and save driving distance data as a photo or PDF file.
• Lens Direction Correction: Adjust the camera's orientation using the crosshair guide for optimal framing.
• OTA Update: Update the dash cam's firmware via the app.

7.1 App Update:

Connect to the dash cam via Wi-Fi, then go to Settings > About App > App Version. If a new version is available, follow the prompts to upgrade.

8. Menu and Settings

The N4 Pro dash cam menu includes "Recording Settings", "System Settings", and "File" sections. Access the menu by pressing the Record/Pause button after stopping recording.

8.1 Recording Settings:

• Resolution: Supports various resolutions for Front+Interior+Rear, Front+Interior, Front+Rear, and Front cameras, including up to 2160P+1080P+1080P at 30FPS.
• Loop Recording: Records in segments (1, 3, or 5 minutes) or can be turned off. Default is 1 minute.
• Infrared Light: For the interior camera, can be set to Auto, Off, or On.
• G-Sensor: Adjusts sensitivity for detecting impacts in various directions (Front/Back, Left/Right, Up/Down). Sensitivity levels range from 1 to 5. Default is 3.
• Privacy Mode: When enabled, it limits simultaneous video files to prevent overwriting important footage. Files are saved in the "Normal" folder with an "S" suffix. Requires initial SD card formatting.
• Audio Recording: Can be turned On or Off. Default is On.
• Exposure Index: Adjusts exposure for each of the three cameras (+0.0 default).
• Recording Indicator: Can be turned On or Off. Default is On.
• HDR: Enables/disables HDR for each camera. Default is On.
• LCD Flip: Flips the display for front, interior, or rear cameras. Default is Off.
• Mirror Image: Mirrors the display for interior and rear cameras. Default is On.
• Vehicle Registration Number: Allows inputting the vehicle's license plate number.
• Stamp Settings: Adds date, time, VANTRUE logo, speed, and GPS information to recordings. Can be turned Off.
• Time-lapse Recording: Records at intervals (1, 5, 10, or 15 FPS). Default is Off.
• Parking Surveillance Mode: Options include Impact Detection, Motion Detection, Low Bitrate Recording, and Time-lapse Recording. Default is Off.
• Parking Low Light Night Vision: Enhances night vision capability when in parking mode. Default is On.
• Motion Detection Range: Adjusts the detection area for the front and rear cameras.
• Driving Distance: When enabled, allows exporting driving distance data via the app. Default is On.
• GPS Settings: Enables/disables GPS, sets speed units, and confirms GPS information. Default is On.

8.2 System Settings:

• Language: Supports English, Chinese (Simplified), Japanese, German, Italian, Spanish, French, Russian, Polish, and Korean.
• Wi-Fi: Configure Wi-Fi auto-start, frequency (2.4GHz/5GHz), and view Wi-Fi information. Auto-start can be set to On, Off, or 10 minutes after shutdown. Default is 10 minutes after shutdown.
• Voice Control: Adjusts sensitivity for voice commands (Low, Standard, High, Off). Default is Standard.
• Voice Recognition Command: Allows controlling the dash cam using voice commands. Detailed commands can be found in System Settings > Voice Recognition Command.
• Format: Formats the microSD card, erasing all data.
• Format Alarm: Prompts for formatting at set intervals (15 days or 1 month). Default is Off.
• Date and Time: Manual setting or automatic GPS time correction. GPS auto-correction syncs with the time zone. Japan's time zone is set to +9:00. Daylight Saving Time setting is available but not applicable for Japanese users.
• Monitor On Time: Sets screen timeout (Off, 30 seconds, 1 minute, 3 minutes). Default is Off.
• Device Volume: Adjusts system volume (0-6). Default is 2.
• Notification Sound: Enables/disables startup sounds, button sounds, video lock sounds, and format warnings. Default is On.
• Frequency: Sets the power frequency (50Hz/60Hz) based on region.
• System Information: Displays model number, firmware version, and website.
• Initial Settings: Resets all settings to factory defaults.

8.3 File Management:

View recorded videos and images. Files are categorized into:

• Event: Videos locked due to impact or manual action (marked with "E").
• Normal: Standard recordings, parking surveillance, and time-lapse videos (marked with "N", "P", "T").
• Photos: Captured still images.
• All: Displays all recorded files.

9. Key Features

9.1 Loop Recording: Records continuously in segments, overwriting the oldest files when the card is full. This ensures continuous recording without manual intervention. The "Normal" folder typically uses up to 70% of the SD card capacity.

Important Notes for Loop Recording:

• Regularly format the SD card (monthly) to maintain write speed.
• Save important footage to another device promptly to prevent overwriting.
• Disabling loop recording will disable emergency (event) recording.
• If loop recording is off, recordings are limited to 20 minutes before stopping when the card is full.

9.2 Emergency (Event) Recording:

Automatically locks video clips when the G-sensor detects a significant impact or vibration. Manual locking is also possible by pressing the Record/Pause button. Pressing and holding the button can also capture burst photos. Locked videos are saved in the "Event" folder.

Important Notes for Emergency Recording:

• Lowering G-sensor sensitivity may prevent automatic locking.
• The "Event" folder is allocated 30% of the SD card capacity. Files here can also be overwritten if full.
• Emergency recording may not function if loop recording or time-lapse is disabled.

9.3 Parking Low Light Night Vision:

Enhances image clarity during night parking surveillance by improving lens performance and low-light technology. This feature only activates when the dash cam enters parking mode.

9.4 Motion Detection Range:

Allows users to set the detection range for motion detection in parking mode for both front and rear cameras, adjustable up, down, left, and right.

9.5 Parking Surveillance Mode:

Protects your vehicle while parked. It can be activated automatically after a period of inactivity (5 minutes without impact if ACC is not linked), by turning off the engine (with a direct power cable), or manually by long-pressing the Record/Pause button.

Parking Mode Types:

• Impact Detection: Records when a shock is detected. Sensitivity is adjustable from 1-5.
• Motion Detection: Records when motion is detected. Includes pre-record functionality to capture 10 seconds before the event.
• Low Bitrate Recording: Records at a lower resolution/frame rate (e.g., 1080P 15FPS or 720P 15FPS) to save space during parking.
• Time-lapse Recording: Records at a reduced frame rate (e.g., 1FPS) to capture long periods in short clips.

Important Notes for Parking Mode:

• Requires a separate direct power cable (VANTRUE exclusive).
• In high temperatures (above 60°C), it is recommended to turn off the dash cam to prevent damage.
• Time-lapse recording is incompatible with parking surveillance mode.
• Parking recordings are saved in the "Normal" folder and may be overwritten by loop recording. Regularly check these files.
• If parking mode is set to "Off", the dash cam will shut down with the engine.

9.6 Privacy Mode:

When enabled, it limits the number of video files stored simultaneously to prevent overwriting. Files are saved in the "Normal" folder with an "S" suffix. Requires initial SD card formatting. Recordings include an additional 10 seconds from before the trigger event.

10. GPS Functionality

The GPS mount logs driving time, distance, speed, and altitude. This data can be transferred to a smartphone via the VANTRUE app in PDF or JPG format.

10.1 GPS Auto Time Correction:

Automatically syncs the dash cam's date and time with GPS signals, using the selected time zone (Japan set to +9:00). GPS signal acquisition may take up to 1 minute in clear conditions and can be affected by obstructions.

10.2 GPS Information:

GPS data is saved with video files and can be viewed using the VANTRUE app or the VANTRUE GPS Player software.

11. Playback and Deletion

11.1 Playback and Deletion on Device:

Navigate to File > Normal/Event/All, select a video, and press the confirmation button to play. Press the down button during playback to delete the video. You can delete individual videos or all videos.

11.2 Playback and Deletion on PC:

Connect the dash cam to a PC using the USB data cable. The device will appear as a storage device. You can then play or delete files from your computer.

11.3 Playback and Deletion via App:

Connect to the dash cam via Wi-Fi and use the VANTRUE app to play, download, or delete video files. Downloading files to your smartphone does not incur data charges. Sharing videos may require your smartphone to connect to the internet separately.

12. Firmware Updates

12.1 Update via PC:

Download the latest firmware from the official VANTRUE website (www.vantrue.net). Follow the instructions on the website for the update process. Do not turn off the device during the update.

12.2 OTA (Over-The-Air) Update via App:

The N4 Pro supports OTA updates through the app. When a new firmware is available, you will receive a notification. Alternatively, go to "About App" > "OTA Update" to check and install updates. Follow the on-screen prompts. Do not disconnect the dash cam or phone during the transfer. The dash cam may restart automatically after the transfer.

13. Product Specifications

• Model: N4 Pro
• Chipset: Novatek High-Performance Processor
• Image Sensor: SONY CMOS Sensor
• G-Sensor: Built-in 3-axis accelerometer
• Wi-Fi: 2.4GHz & 5GHz
• Screen: 2.45-inch IPS LCD Display
• Lens: Front: 158° Wide Angle, Interior: 160° Wide Angle, Rear: 165° Wide Angle
• Aperture: Front Camera: F1.8, Interior Camera: F1.8, Rear Camera: F1.8
• Languages: English, Chinese (Simplified), Japanese, German, Italian, Spanish, French, Russian, Polish, Korean
• Resolution: Supports various combinations including 2160P+1080P+1080P 30FPS.
• Video Format: MP4
• Image Format: JPEG
• Audio: Built-in microphone and speaker
• Memory Card: microSD Card (32GB - 512GB, U3 or higher write speed required)
• USB Port: Type-C
• Battery Type: Super Capacitor
• Operating Current: DC 5V 2.4A
• Power Consumption: Approx. 6W
• Operating Temperature: -20°C to 60°C
• Storage Temperature: -30°C to 85°C

14. Precautions

• This product is an auxiliary device for recording external vehicle images. Some functions may not be supported depending on driving conditions or vehicle environment.
• Warranty covers the product itself; labor and other costs are not covered. Misuse, unauthorized repairs, or modifications void the warranty.
• Firmware updates are periodically released for product improvement. Check the VANTRUE official website for details.
• While the device records accident footage, it cannot guarantee the recording of all events. Minor vibrations may not trigger the G-sensor, potentially leading to unrecorded footage.
• Always turn off the power before inserting or removing the memory card to prevent data corruption.
• To prolong the life of the memory card, format it every 2 weeks to 1 month.
• Memory cards are consumables; their lifespan may decrease over time, leading to data loss or recognition issues. Consider purchasing a new memory card when this occurs.
• Do not operate the dash cam while driving.
• Avoid strong impacts or vibrations to the product to prevent damage or malfunction.
• Do not use chemical solvents or liquid detergents for cleaning.
• Operating temperature range is -20°C to 60°C. Exceeding this range may cause malfunction.
• Keep away from fire, high humidity, or extreme temperatures. Risk of electric shock, short circuits, or product damage.
• Do not short-circuit, disassemble, or modify the car charger. This can cause injury, electric shock, fire, or product damage.
• Do not disassemble or modify the product without authorization, as it may lead to damage, overheating, or fire.
• Use the product only within legal limits.
• Data stored on the microSD card may be lost due to usage conditions. VANTRUE is not liable for any damages resulting from lost files.

15. Warranty and After-Sales Service

15.1 Warranty:

The VANTRUE® OnDash N4 Pro dash cam comes with a 12-month warranty. For an 18-month extended warranty, register your product on the official website (www.vantrue.net/register) within 6 months of purchase.

15.2 Support:

For any questions or issues, contact us via LINE (ID: vantruecam) or email at support@vantrue.net. We aim to respond within 24 hours on business days.

Feedback:

We are committed to improving product and service quality. Your valuable feedback and suggestions are greatly appreciated.

Contact Us:

Email: support@vantrue.net

Thank you for choosing VANTRUE.

Certifications and Compliance

The product complies with various standards, indicated by markings such as CE, UKCA, IC, FC, RoHS, and PS.

Manufacturer: Made in China. EC REP: Like Sun GmbH.