Video/Audio Baby Monitor

User Guide

Model: BM502

KEEP THIS USER GUIDE FOR FUTURE REFERENCE

SAFETY INSTRUCTIONS

Keep cord out of the reach of children (more than 3 ft / 0.9 m away) in case of strangulation.

CAUTION

PACKAGE CONTENTS

The package includes:

PRODUCT DIAGRAM

Baby Monitor

The Baby Monitor consists of:

Camera

The Camera consists of:

GETTING STARTED

1. Charging & Powering Baby Monitor

  1. Connect the monitor adapter to the monitor and a power outlet.
  2. Unplug the unit when its power indicator turns off, indicating a full charge.
  3. Press the Power Button on the monitor to power on. The green power indicator light will be on.

2. Powering Camera

Connect the camera to a power source via the USB-C cable and camera power adapter.

  • Only use the power adapters included in the package.
  • Do not place the camera and power cord within the reach of your baby.

3. Pairing the Baby Monitor & the Camera

By default, one camera has been paired with the monitor when manufactured. When you power on the monitor and camera, the two will automatically pair. To add more cameras, press and hold the button on the back of the camera until the indicator flashes red. Then, on the monitor, navigate to Menu -> Camera -> Add Camera, select a camera number, and the monitor will auto-pair with the camera.

  • Once they are paired successfully, the camera number with icon [camera 1] will be shown at the top left.
  • Microphone feedback might occur when the monitor is too close to the camera. Please keep them at least 1.5 m / 4.9 ft apart.
  • It is recommended to pair in the baby's room, or wherever you intend to place the camera.

4. Placing the Camera

Place the camera 1.5-2 m / 4.9-6.6 ft away from your baby for safety reasons and for a better view when in night vision mode.

5. Wall Mounting Camera

  1. Select the spot to mount the camera, keeping it beyond your baby's reach.
  2. Use screws to mount the base on the wall. Align the bottom of the camera with the base and rotate clockwise to secure it.

It's strongly recommended to use a screw and an expansion anchor. Don't release the camera until you're sure it is securely mounted.

FUNCTIONS & OPERATIONS

Monitor Interface Overview

Top Status Indications

Icon Status Details Icon Status Details
[signal strength] Signal 4 levels [mute icon] Mute Mute all system sounds
[camera icon] Current Camera Camera 1 / Camera 2 / Camera 3 / Camera 4 12:08:08 PM Current Time AM/PM
[temperature icon] Current Temperature °C / °F [battery icon] Battery 4 levels
[alarm icon] Alarm 3 sensitivities (L-M-H) [zoom icon] Zoom Zoom In (1X) / Zoom In (2X)

Bottom Menu Brief

Option Function Details Option Function Details
[camera icon] Cameras Add/Delete/View cameras Brightness Brightness 0-7
[feeding time icon] Feeding time Set feeding time or time interval (1h, 2h, 3h) Baby crying detection Baby crying detection 3 sensitivities (L-M-H)
[volume icon] Speaker volume 0-7 Lullaby Lullaby 10 songs
[settings icon] Settings Set monitor to display temperature in °C / °F, set screen sleep, set date and time, set background color, and view version number.

Monitor Settings

Press Menu Button, Left and Right Buttons, and then OK Button to set the monitor:

  1. Temperature scale: Select between °C and °F.
  2. Screen auto-sleep time: Select between 1 min, 3 min, 5 min, and OFF.
  3. Time setting: Set the current time by setting hour, minute, and AM/PM.
  4. Background color: Set the background color of the operating system.
  5. Restore to factory settings: Press OK Button to confirm resetting. "Restoring factory settings" will be shown when restoring, and you cannot press any button to control the device during this period. The monitor will auto-restart when it's done.
  6. Customer service contacts: Find the customer service email and phone number.

To mute the sound during poor monitor-camera connection, please set the system sound volume to mute.

When the monitor screen is under sleep mode, the power indicator flashes green slowly. The audio is still on. Press any button to awake. You can also press the Power Button once to turn the screen off.

Press and hold the Power Button to power on / off the monitor.

2. Add / View / Delete a Camera

  1. Press Menu button, then select the camera icon [camera icon]. Click the add camera icon [add camera icon], then choose a number [camera number] to add a camera.
  2. Click the view icon [view camera icon] and choose a number [camera number] to view that camera.
  3. Click the delete icon [delete camera icon] and choose a number [camera number] to delete that camera.

After switching between viewing different cameras, the current camera number will be shown with the Camera icon [camera icon] on the monitor.

3. Digital Zoom

Press and hold the Zoom Button to zoom in to 1X / 2X when viewing the camera. A third pressing of the button will restore to the original image.

The current zoom level number will be shown with the Zoom icon [zoom icon] on the monitor.

4. Pan-n-Tilt

When viewing the camera, press Left/Right/Up/Down Buttons to view at different angles. You can move 90 degrees vertically and 360 degrees horizontally.

5. Volume Adjustment

Press OK Button -> Right/Left Button to adjust volume up or down.

For system sound adjustment, click Menu Button, then select the volume icon [volume icon]. Press OK Button and adjust with Up/Down Buttons.

6. Brightness Adjustment

Press OK Button -> Up/Down Button to adjust brightness up or down.

7. Night Vision

Night vision is automatically activated in dim environments. The camera has 6 high-intensity infrared LEDs for picking up clear images in the dark. Black and white images can be captured within a distance of 7 ft / 2 m.

8. Cry Detector

When the baby cries, an alert will sound. Press Menu Button, then click the Cry Detector icon [cry detector icon] to open the Cry Detector menu. Click OK Button, then use Up/Down/Left/Right Buttons to select different sensitivity levels.

  • The baby crying detector icon [baby crying icon] will be displayed at the top when this function is turned on.
  • This function cannot completely replace adult care of the baby. Please make sure to monitor the baby carefully.

9. Talkback

Press the Talk Button to talk to your baby. Press again to exit talking mode.

  • When you enter the talking mode, the icon [talk icon] will be shown on the monitor.
  • When the device is muted or the speaker volume is too low, you may not be able to hear the baby.
  • In one-way call mode, when you are pressing the Talk Button, you will not hear sound from the camera. Release the button to listen to your baby.

10. Temperature Alert

The monitor will prompt too high (>30°C / 86°F) and too low (<12°C / 53.6°F) temperatures, accompanied with a [temperature alert icon] and a beep alert.

  • When the monitor is muted, you may not be able to hear the baby!

11. Split Screen

When connected to multiple cameras, press and hold the Zoom Button to view multiple cameras simultaneously in split screen mode. Press Left/Right Buttons to choose a camera. Press and hold again to exit split screen mode and only display the selected camera.

12. Feeding Alarm

Press Menu button, then select the feeding alarm icon [feeding alarm icon]. Click the time icon [time icon] to set a specific time, or the alarm clock icon [alarm clock icon] to choose between 2h, 3h, 4h, or OFF.

SPECIFICATIONS

Monitor

Model BM502 Brightness 8 levels
Image Aspect 16:9 (HD 720) Antenna Rotatable (max. 90 degree)
Resolution IPS (720 x 1280), PPI=293 Power Input 5V / 2A
Connectivity 915 MHz Zoom Zoom In (1X) / Zoom In (2X)
Operating Range Rotatable (max. 90 degree) Two-Way Talk Yes
Temperature Alert Yes Multi-Camera Max. 4 cameras
Volume Control 8 levels Storage Temperature -10°C ~ 55°C / 14-131°F
Operation Temperature 0°C - 40°C / 32-104°F

Camera

CMOS 1080p (1920 * 1080) Light Sensor Yes
Connectivity 900 MHz / 860 MHz Night Vision Black & White image, up to 2 m clear range
Pan-n-Tilt 90 degrees vertical (Up=60, Down=30) / 360 degrees horizontal (Left=180, Right=180) IR LED Non-visible IR LED with wavelength 940 nm (x6)
Power Input 5V / 2A Zoom Zoom In (1X) / Zoom In (2X)
Two-Way Talk Yes Storage Temperature -10°C ~ 55°C / 14-131°F
Operation Temperature 0°C - 40°C / 32-104°F

TROUBLESHOOTING

Problem Solution
Product not powering on?
  • Check that the camera and monitor are turned on.
  • Check the camera is connected to power properly (it cannot be charged; it will turn off once disconnected from power).
  • Check that the monitor has enough battery.
Baby monitor can't connect with the camera?
  • Check whether the camera is near the monitor (recommended to keep within 5-7 ft / 1.5-2m).
  • Check whether the monitor has a low battery. Charge it promptly to restore good connection.
  • Check whether the camera is connected to power.
  • Check whether there are any large metal objects including doors, refrigerators, mirrors, etc. between the camera and monitor that could be blocking the radio signal.
  • Check whether there's any other 900 MHz / 860 MHz product being used nearby which may interfere with the connection.
  • If none of the above apply, try to pair again.
Nothing shown when I view a camera?
  • Check all connections to the camera (power cable plugged in and camera paired).
  • Check whether the screen is in sleep mode. Press any button to awake it.
  • Check whether the camera is within range of the monitor.
  • Adjust the monitor antenna to a vertical position for better signal reception.
No sound from the monitor? Check the system sound setting. If it's low or muted, you may not hear it.
Black and white pictures? Night vision LED may be ON. Turn on room lights to turn off this mode.
Choppy videos?
  • Check whether the camera is near the monitor and that there are no obstacles between them.
  • Adjust the monitor antenna to a vertical position for better signal reception.
Too much noise?
  • Volume may be set too high. Press -> OK Button -> Left Button to turn volume down.
  • The camera and monitor may be too close together; keep them at least 5 ft / 1.5 m apart.

FCC Compliance

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC warning: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

Models: 2AW9M-BM502, 2AW9MBM502, BM502, BM502 Video Audio Baby Monitor, Video Audio Baby Monitor, Audio Baby Monitor, Baby Monitor, Monitor

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