Instruction Manual
Wireless Keypad Servicing
Changing batteries on a keypad
Version 1.0.2
1.0 Symptoms of low/dead batteries
The most common cause of intermittent control via a Wireless keypad is low or dead batteries. It is recommended to change the battery first before exploring other possibilities, to rule it out.
1.1 There is no LED illumination when buttons are pressed.
If the batteries are fully depleted, the LED will not illuminate when any of the buttons are pressed on the keypad; a battery replacement is required.
1.2 The LED blinks or flashes when any button is pressed
If the LED blinks periodically when any of the buttons are pressed, there are two main reasons for this:
- The batteries installed are approaching the end of their life and need to be replaced.
- The wrong replacement battery has been used.
NB: Rako Keypads are not compatible with Duracell batteries.
| Keypad Installation Date | Battery Type Required | Aerial Colour |
|---|---|---|
| 2023 and earlier RCM or RNC | 2 x CR2016 | Black |
| 2024 and later RCM/RNC/RK-EOS/RK-MOD | 1 x CR2032 | Grey |
1.3 The control of the lighting is intermittent on the keypad
If the keypad has become intermittent in controlling the lighting, there are a few main things it could be:
- The battery needs to be replaced (most likely)
- The aerial is loose or not connected to the keypad
2.0 Changing batteries
Before the batteries are changed, it is important to identify the keypad type, as the method of changing batteries varies depending on the model.
NB: Rako Keypads are not compatible with Duracell batteries.
2.1 RCP07 (discontinued)
Remove the screws ? on each side of the cover plate and set them aside.
Diagram shows a keypad front with buttons labeled 1-4 and OFF, with arrows indicating screw locations on the sides.
Unclip the back section of the RCP.
Diagram shows the back of the RCP keypad module with internal components and a dashed red outline indicating the cover to be removed. Labels like "HOUSE", "ROOM", "GRO" are visible.
Using a small flat-head screwdriver ?, carefully slide the old batteries ? out, paying attention to the battery orientation.
Diagram shows the PCB with two coin cell batteries being removed using a flat-head screwdriver. Labels "HOUSE", "ROOM" are visible on the PCB.
Insert two of the replacement CR2016 batteries ??.
Diagram shows the PCB with two CR2016 batteries being inserted. Arrows indicate correct orientation.
Press the buttons on the front; there should be a solid red light ? to confirm that the batteries are functioning correctly.
Diagram shows the keypad front, with buttons 1-4 and OFF. A red light indicator is implied.
Re-attach the cover.
Diagram shows the back of the RCP module, with a red dashed outline showing where the cover re-attaches.
Screw the cover plate and the RCP back into the wall.
Diagram shows the assembled keypad front.
2.2 RCM or RNC (Screwless Cover plate)
Remove the front cover plate carefully and pry the cover plate away from the wall using a flat-head screwdriver ?.
Option A: RLM.
Option B: RLH, RLF
Diagram shows a keypad front with buttons 1-4 and OFF. Arrows labeled 'A' and 'B' indicate points for prying off the cover plate.
Unscrew the grid from the backbox and remove the RCM/RNC.
Diagram shows the RCM/RNC module being removed from a backbox grid. A dashed red outline highlights the grid.
Slide out the battery tray ➡️, and take note of the tray and battery orientation.
Diagram shows the battery tray being slid out from the RCM/RNC module.
Remove the old batteries ?, making note of their orientation and type.
2023 and earlier: 2 x CR2016 batteries.
2024 and later: 1 x CR2032 battery.
Diagram shows the old batteries (CR2016 or CR2032) being removed from the battery tray.
2.3 RCM or RNC (Screwed Cover plate)
Remove the front cover screws ? on the front cover plate and set the plate and screws aside.
Diagram shows a keypad front with buttons 1-4 and OFF. Dashed red outlines indicate screw locations for the cover plate.
Push out the RCM from the clear plastic grid.
Diagram shows the RCM module being pushed out of a clear plastic grid.
Slide out the battery tray ➡️, and take note of the tray and battery orientation.
2023 and earlier: 2 x CR2016 batteries.
2024 and later: 1 x CR2032 battery.
Diagram shows the battery tray being slid out from the RCM module.
2.4 RK-EOS
Insert a flat-head screwdriver ? no larger than 3mm into the bottom slot of the RP-EOS coverplate. Whilst holding the plate, carefully pry the RP-EOS cover plate away from the grid and set it aside.
Diagram shows a flat-head screwdriver being inserted into the bottom slot of the RP-EOS coverplate to pry it away.
Unscrew the grid provided with the RP-EOS. Unclip the RK-EOS from the grid.
Diagram shows the grid being unscrewed and the RK-EOS module being unclipped from it. Arrows indicate removal points.
Slide out the battery tray ➡️, and take note of the tray and battery orientation.
Diagram shows the battery tray being slid out from the RK-EOS module. An arrow indicates the direction.
Replace the old battery ? with the same type. Slide the battery tray back in ➡️.
Diagram shows the battery tray with a new battery being inserted and then slid back into the RK-EOS module. Arrows indicate insertion.
Push the RK-EOS back into the grid and screw the grid into the backbox.
Diagram shows the RK-EOS module being pushed back into the grid. Arrows indicate insertion.
Firmly press the RP-EOS plate onto the grid until it sits flush all the way around.
Diagram shows the front of the assembled keypad.
2.5 RK-MOD
Remove the HS-MOD surround by pulling it gently away from the grid. NB: The HS-MOD surround is magnetically fixed.
Diagram shows the HS-MOD surround being gently pulled away from the grid. A curved arrow indicates the motion.
Using a flat-head screwdriver ?, carefully pry the front grid with the RK-MOD away from the backbox grid.
Diagram shows a flat-head screwdriver being used to pry the front grid with the RK-MOD away from the backbox grid. Arrows indicate removal points.
Slide out the battery tray ➡️ on the back, making note of the battery and tray orientation. Replace the old battery ? with the same type.
Diagram shows the battery tray being slid out from the back of the RK-MOD, with an arrow indicating removal.
Slide the battery tray back in ➡️.
Diagram shows the battery tray being slid back into the RK-MOD. An arrow indicates insertion.
Push the RK-MOD back into the backbox grid which was disconnected in step 2.
Diagram shows the RK-MOD being pushed back into the backbox grid. Arrows indicate insertion.
Fit the HS-MOD surround to the front of the RK-MOD. Ensure that all edges are sitting flush.
Diagram shows the HS-MOD surround being fitted to the front of the RK-MOD. A curved arrow indicates placement.
Contact and Support
Thank you for choosing Rako Controls; we hope that you are pleased with your system. Should you require further assistance, please contact Rako Controls via their website, www.rakocontrols.com, or by calling their customer support helpline on 01634 226666.
