Mellerware Egg Master 350W Egg Boiler

Introduction

Thank you for choosing to purchase a Mellerware brand product. Thanks to its technology, design and operation and the fact that it exceeds the strictest quality standards, a fully satisfactory use and long product life can be assured.

Parts Description

The Mellerware Egg Master 350W Egg Boiler includes the following parts:

• 1. Steam vent
• 2. Lid
• 3. Lid handle
• 4. Egg tray with handle
• 5. On/off switch with indicator light
• 6. Measuring cup
• 7. Egg pierce

[Diagram shows a line drawing of the egg boiler with numbered parts corresponding to the list above.]

Safety Advice and Warnings!

Read these instructions carefully before switching on the appliance and keep them for future reference. Failure to follow and observe these instructions could lead to an accident. Clean all the parts of the product that will be in contact with food, as indicated in the cleaning section, before use.

2.1. Use or Working Environment:

• 2.1.1. Keep the working area clean and well lit. Cluttered and dark areas invite accidents.
• 2.1.2. Use the appliance in a well-ventilated area.
• 2.1.3. Do not place the appliance on hot surfaces, such as cooking plates, gas burners, ovens, or similar items.
• 2.1.4. Keep children and bystanders away when using this appliance.
• 2.1.5. Place the appliance on a horizontal, flat, stable surface suitable for withstanding high temperatures and away from other heat sources and contact with water.
• 2.1.6. Keep the appliance away from flammable material such as textiles, curtains, cardboard, or paper etc.
• 2.1.7. Do not place flammable material near the appliance.
• 2.1.8. Do not use the appliance in association with a programmer timer or other device that automatically switches it on.
• 2.1.9. Do not use the appliance if the cable or plug is damaged.
• 2.1.10. Ensure that the voltage indicated on the rating label matches the mains power supply voltage before plugging in the appliance.
• 2.1.11. Connect the appliance to the mains power supply with an earth socket withstanding a minimum of 10 amperes.
• 2.1.12. The appliance's plug must fit into the mains power supply socket properly. Do not alter the plug.
• 2.1.13. If using a multi-plug, check ratings carefully as the current used by several appliances could easily exceed the rating of the multi-plug.
• 2.1.14. If any of the appliance casings breaks, immediately disconnect the appliance from the mains power supply to prevent the possibility of an electric shock.
• 2.1.15. Do not use the appliance if it has fallen on the floor or if there are visible signs of damage.
• 2.1.16. Do not force the power cord. Never use the power cord to lift up, carry, or unplug the appliance.
• 2.1.17. Do not wrap the power cord around the appliance.
• 2.1.18. Do not clip or crease the power cord.
• 2.1.19. Do not allow the power cord to hang or to come into contact with the hot surfaces of the appliance.
• 2.1.20. Check the state of the power cord. Damaged or tangled cables increase the risk of electric shock.
• 2.1.21. The appliance is not suitable for outdoor use.
• 2.1.22. The power cord should be regularly examined for signs of damage, and if the cord is damaged, the appliance must not be used.
• 2.1.23. Do not touch the plug with wet hands to prevent the possibility of an electric shock.

2.2. Personal Safety:

• 2.2.1. CAUTION: Do not leave the appliance unattended during use as there is a risk of an accident.
• 2.2.2. This appliance is only for domestic use, not for industrial or professional use. It is not intended to be used by guests in hospitality environments such as bed and breakfast, hotels, motels, and other types of residential environments, even in farm houses, areas of the kitchen staff in shops, offices, and other work environments.
• 2.2.3. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• 2.2.4. This appliance is not a toy. Children should be supervised to ensure that they do not play with the appliance.

2.3. Use and Care

• 2.3.1. Fully unroll the appliance's power cable before each use.
• 2.3.2. Do not use the appliance if the parts or accessories are not properly fitted.
• 2.3.3. Do not use the appliance when empty.
• 2.3.4. Do not turn the appliance over while it is in use or connected to the mains power supply.
• 2.3.5. Unplug the appliance from the mains power supply when not in use and before undertaking any cleaning task.
• 2.3.6. This appliance should be stored out of reach of children.
• 2.3.7. Never leave the appliance unattended when in use and keep out of the reach of children.
• 2.3.9. If, for some reason, the appliance were to catch fire, disconnect the appliance from the mains power supply and DO NOT USE WATER TO PUT THE FIRE OUT.

2.4. Service

• 2.4.1. Make sure that the appliance is serviced only by a suitably qualified technician, and that only original spare parts or accessories are used to replace existing parts/accessories.
• 2.4.2. If the power cord is damaged, the manufacturer or its service agent or a similarly qualified person must replace it in order to avoid a hazard.
• 2.4.3. Any misuse or failure to follow the instructions for use renders the guarantee and the manufacturer's liability null and void.

3. Instructions for Use

3.1. Before Use:

• 3.1.1. Remove the appliance's protective film (if applicable).
• 3.1.2. Before using the product for the first time, clean the parts that will come into contact with food in the manner described in the cleaning section.

3.2. Use and Care:

• 3.2.1. Unroll the power cord completely before plugging it in.
• 3.2.2. Place your appliance on a flat, dry, stable, and heat-resistant surface.

3.3. Operation:

You may boil up to 7 eggs to your liking (soft, medium, or hard) with this egg boiler.

• 3.3.1. Fill the provided measuring cup with cold water. Depending on the number of eggs to be boiled and the desired hardness, use the respective markings on the measuring cup.
• 3.3.2. Pour the water into the water tray.
• 3.3.3. Carefully pierce the flatter side of the eggs with the egg piercer and place them in the egg tray, with the open end upwards.
• 3.3.4. Place the egg tray onto the water tray and close the lid.
• 3.3.5. Connect the power plug to a properly installed wall socket.
• 3.3.6. Switch on the appliance by pressing the on/off switch.
• 3.3.7. The water starts to heat up. Once the water has evaporated, the indicator light will go off and the buzzer will sound. Manually move the switch to the "0" position to stop the buzzer.
• 3.3.8. Carefully lift the lid by its handle, being careful as hot steam may escape.
• 3.3.9. Lift the egg tray by its handle and briefly rinse the eggs under cold water. They are now ready to be served.
• 3.3.10. This egg boiler has a thermal safety cut-out. In case of the thermostat failing, the electrical circuit has an automatic cut-out. In the event that the thermostat fails, the product needs to be sent to an approved service centre for repairs.

4. Cooking Times

(These cooking times are a guideline only, and user discretion should be used)

• Soft – approx. 8 min
• Medium – approx. 11 min
• Hard – approx. 14 min

5. Cleaning and Care

• 5.1.1. Before cleaning, always switch off the appliance and disconnect it from the mains.
• 5.1.2. Let the appliance cool down completely.
• 5.1.3. Never immerse the appliance in water.
• 5.1.4. Clean the body of the appliance and the water tray with a moistened soft cloth.
• 5.1.5. Do not use any aggressive cleaning agents and/or hard objects to clean the appliance.
• 5.1.6. Clean the lid and egg tray with warm water. Dry all parts, including the water tray, with a soft cloth.
• 5.1.7. No parts are dishwasher safe!

6. Storage

After use, store the appliance in a clean and dry place and keep it out of reach of children.

7. Anomalies and Repair

• 7.1. Take the appliance to an authorised support centre if the product is damaged or other problems arise.
• 7.2. If the connection to the mains has been damaged, it must be replaced, and you should proceed as you would in the case of damage.

Warranty Information

Thank you for purchasing a Mellerware product. Mellerware guarantees that your product has been thoroughly inspected and tested before being dispatched and is free from mechanical and electrical defects and complies with the applicable safety standards. With every Mellerware product purchased, you get a 2-year warranty as detailed in the terms and conditions below.

First Year – 1 Year Retail Warranty:

Should defects due to faulty parts or workmanship develop, under normal use, within 12 months from the original purchase date, please return the product to the store from where it was purchased for repair free of charge. However, for the customer's convenience, Mellerware will replace products where the purchase price is equal to or less than R750 incl. VAT.

Second Year – 1 Year Extended Warranty:

Mellerware takes pride in their product quality and therefore offers an extended 12-month warranty over and above the 1 Year Retail Warranty. Should defects due to faulty material or workmanship develop, under normal domestic use, after the 12-month period and within 24 months from the original date of purchase, please return the product postage pre-paid to Mellerware for repair. Mellerware will repair the product free of charge and return it to you directly. Mellerware will replace a product with a similar product in the same or better condition if the repair cannot be conducted for whatever reason.

NB: The 1 Year Extended Warranty is only valid for customers who have registered their warranty online at www.mellerware.co.za within the first year after making their purchase. See overleaf for details and instructions.

Before Returning Your Product, Check the Following:

• Your household mains supply socket is in good condition, working, and switched on.
• The mains supply circuit is not overloaded (check if the trip switch on your DB board is off).
• You have read the troubleshooting guide in your Instructions for Use.
• All accessories and parts are present.

The Following Conditions Apply:

1. Please ensure you retain your original receipt as this must be presented when making a claim under the terms of the warranty. It is impossible to determine the warranty period without your original proof of purchase, so please keep this in a safe place. (NB: Your warranty can be scanned onto the Mellerware website for safe storage – see reverse side for details.)
2. If a refund or exchange is required, the product must be complete with all accessories, parts, and packaging. Missing parts will render the warranty void.
3. Upon receipt of your appliance, check it for any transport damage to ensure it is safe for use. Return it to the store as soon as possible for exchange if damaged. The warranty is void if products are damaged after use, so please do not use the damaged product.
4. Your product is designed for normal domestic household use. Failure to read and comply with the instructions for use, cleaning, and maintenance will render your warranty void, so please read these instructions carefully to ensure your safety and to get the most effective use from the product. (e.g., not removing lime scale; water deposits; insect infestation, and/or burnt products)
5. Any abuse, negligent, improper, or accidental use or care will render the warranty void, and Creative Housewares (Pty) Ltd will not be liable for any loss or damage.
6. Any attempted repair or replacement of unauthorised parts will render the warranty void, so please contact an authorised service centre or service agent for any service or repair requirements.
7. NB: The warranty on replaced products will be from the original date of purchase and not from when the date of replacement was made.
8. All repairs carry a 3-month warranty, even if this falls outside of the 2-year warranty period.
9. Mellerware will attempt to conduct repairs within a reasonable time in line with industry standards but cannot be held responsible or liable for any circumstances not under our control.
10. Terms and Conditions are subject to change without prior notice.

Repairs Out of the Warranty Period:

If service or repair becomes necessary outside the warranty period, this service is still available; however, all transport/postage, spares, and labour costs will be for the customer's account. All chargeable repairs will require the customer's written acceptance of the quote. Once the go-ahead has been received, Mellerware will undertake to conduct the repair within a reasonable time and maintain the condition of the product as received. All repairs are warranted for 3 months from the date of the repair.

Online Warranty Registration

Why Register Your Warranty?

Mellerware prides itself on bringing premium quality appliances to market, and as a commitment to this level of quality, they offer a 2-year warranty (1 Year Retail + 1 Year Extended) on all of their products. Often, customers lose their receipts and can therefore no longer claim if they have a problem. To take advantage of the 1 Year Extended Warranty, you will need to register your warranty online within the first year of purchase to make a valid claim. Now you can register your product, upload your warranty online, never have to worry about losing your receipt again, and enjoy the benefit of your 2-year warranty.

Added Benefits:

In addition to providing you with an online profile of your registered products, Mellerware also provides a host of value-added benefits:

• Incentives and competitions for registered users
• New recipes or ideas for your products
• New product developments – be the first to get the latest appliances
• Special offers on promotional items

How to Register Your Online Warranty?

STEP 1: Create Your User Profile:

If you haven't done so already, simply visit www.mellerware.co.za, click on the "Product Registration" link, and follow the easy instructions. You will receive a username and password once registered. This will give you access to your user profile.

STEP 2: Pick a Registration Method:

Notes:

• 1. The online warranty system is a safe storage facility for your receipt.
• 2. You will be required to register on the Mellerware website. You will receive a username and password once registered. This will give you access to your profile.
• 3. From your profile, you will be able to load products that you have purchased. In order to successfully register your warranty, you will need to either scan and upload, or fax through your receipt to us.
• 4. All instructions on how to load your products are available inside your profile.
• 5. Please note that you must check that your receipt has been uploaded correctly. Creative Housewares cannot be held responsible for faxes or files not received.
• 6. For assistance with registration, please email: marketing@chwsa.co.za

NB: Your 1-year extended warranty is only valid if your product is registered online within the first year after purchasing your Mellerware product. Failure to register your product online within the first year will render the extended warranty void.