Inseego FX2000e 5G Indoor Router Quick Start Guide

Introduction

This guide provides instructions for setting up, connecting, and configuring your 5G Indoor Router FX2000e.

Top View

The FX2000e features a multicolor LED indicator on its side. The table below describes the LED status:

Back View

The back of the FX2000e features the following ports and slots:

• USB Port
• 1Gbps LAN Port
• SIM Slots (labeled 1 and 2)
• Reset Button
• Power Port
• Antenna1 Port*
• Antenna2 Port*

*For external 3.4-5GHz antennas supporting high sub-6 bands.

Setting Up Your FX2000e

Step One: Install SIM Cards

Use the included SIM tool to insert a Nano 4FF SIM card into the appropriate SIM slot on the back of the device. Ensure the SIM card notch is inserted first, with the contact points facing down. This device supports only Nano SIM cards.

Step Two: Power on the FX2000e

Plug the power cord into the router power port and plug the power adapter into an AC wall outlet. Use only the provided power adapter to avoid damage that may void the warranty.

Step Three: Identify a Location for your FX2000e

Scan the QR code or visit https://inseego.com/inseego-connect-get-app to download the Inseego Mobile App. Follow the app's instructions to connect to the FX2000e and perform a location survey to find the ideal placement. Ensure the FX2000e is placed on a sturdy surface.

Connecting to a Wireless Device

To wirelessly connect a Wi-Fi-capable device (such as a PC, laptop, tablet, or phone) to your 5G Indoor Router for the first time:

1. Ensure the 5G Indoor Router is powered on and the indicator LED is blue or green.
2. On the device you want to connect, open Wi-Fi settings and find the Primary Wi-Fi network name printed on the bottom of your 5G Indoor Router.
3. Click Connect or select the network name.
4. When prompted, enter the Primary Wi-Fi password printed on the bottom of the FX2000e. You can change the default name or password for easier recall.

Your Wi-Fi-capable device is now connected to the Internet.

Monitoring and Managing Your 5G Indoor Router

You can monitor and manage your router using the following options:

• Inseego Mobile App: Use the same app used for setup for basic monitoring and management.
• FX2000e Admin Web UI: Access the web interface at http://192.168.1.1 for full device management features.
• Inseego Connect: Visit connect.inseego.com to sign up for a free account, offering comprehensive monitoring and management from anywhere.

Note: Initial Admin Web UI and Wi-Fi passwords are on the device label. It is strongly recommended to change them.

Restoring Factory Settings

To restore factory settings:

1. Verify the 5G Indoor Router is powered on.
2. Locate the RESET opening on the back of the FX2000e.
3. Insert the RESET end of the provided SIM tool (or an unfolded paper clip) into the RESET opening and press for approximately five seconds until the device resets.

Note: Performing a factory reset will erase all custom settings.

System Requirements and Support

Inseego Mobile App Requirements

Smartphone or device on iOS 13 or above, or Android 9.0 or above.

System Requirements

Any device with Wi-Fi capability and an Internet browser. The FX2000e is compatible with all major operating systems and the latest browser versions.

Support and More Information

For the User Guide, visit https://www.inseego.com/download/FX2000e_user_guide.pdf. Alternatively, access it via the FX2000e Web UI under Help > Customer Support > User Guide.

Customer Service and Troubleshooting

Please contact your reseller for assistance.

Warning: Do not attempt to service the wireless communication device yourself, as this may void the warranty. The router is factory tuned and requires no customer calibration or tuning. Contact Inseego Technical Support for servicing information.