Roborock Q7 Robot Vacuum Cleaner

Introduction

Please read this user manual and its diagrams carefully before using the product and keep them for future reference.

Restrictions

WARNING

• Use only the detachable power adapter Roborock CDZ11RR, CDZ12RR, AED03HRR, or AED04HRR provided with this product to recharge the battery.
• Do not use this product on elevated surfaces without barriers, for example, on the floor of a mezzanine, an open terrace, or the top of a piece of furniture.
• To avoid blocking the product and damaging valuable objects, remove light objects (such as plastic bags) and fragile objects (such as vases) from the floor before cleaning.
• Do not place any objects or living beings (including children and pets) on the product, whether it is running or not.
• Do not use the product on hot objects (such as cigarette butts).
• Do not use the product to vacuum hard or sharp objects (such as decoration debris, glass, and nails).
• Before cleaning or maintaining the product, it must be turned off and its plug must be disconnected from the electrical outlet.
• If you store the robot, recharge it completely and turn it off before placing it in a cool, dry place. Recharge it at least every three months to prevent the battery from discharging too much.

Explanation of International Symbols

~ : symbol for ALTERNATING CURRENT [IEC 60417-5032 (02/2009)]

=-=-= : symbol for DIRECT CURRENT [IEC 60417-5031 (02/2009)]

Product Presentation

A1 Robot (Top View)

• Power/Clean Button: Press and hold this button to turn the robot on or off. Press this button to start cleaning.
• Power Indicator:
  • White: Battery level ≥ 20%
  • Red: Battery level < 20%
  • Pulsing: Recharging or starting
  • Flashing red: Error
• Return to Station/Spot Cleaning Button: Press this button to send the robot back to its station. Press and hold this button to start spot cleaning.

Note: Press any button to stop the robot while it is cleaning or returning to its station.

• A1-1 - Bumper
• A1-2 - LiDAR sensor
• A1-3 - Lid opening button
• A1-4 - Station locator

A2 Robot (Bottom View)

• A2-1 - Wall sensor
• A2-2 - Cliff sensors
• A2-3 - Omni-directional wheel
• A2-4 - Charging contacts
• A2-5 - Side brush
• A2-6 - Main wheel
• A2-7 - Main brush
• A2-8 - Main brush cover latches

A3 Robot (Top Cover Open)

• A3-1 - WiFi Indicator:
  • Off: WiFi disabled
  • Slow flashing: Waiting for connection
  • Fast flashing: Connecting
  • Solid: Connected
• A3-2 - Reset Button
• A3-3 - Air outlet

A4 Dustbin

• A4-1 - Dustbin latch
• A4-2 - Washable filter

A5 Charging Station

• A5-1 - Power indicator
• A5-2 - Location beacon
• A5-3 - Charging contacts
• A5-4 - Power port
• A5-5 - Electrode cleaning brushes

A6 Power Cable

A7 Adjustable Water Tank

• A7-1 - Water tank cap
• A7-2 - Filter elements
• A7-3 - Water tank
• A7-4 - Water tank latch
• A7-5 - Flow control

A8 Mop

• A8-1 - Mop
• A8-2 - Hook-and-loop fasteners

A9 Waterproof Pad

Installation

Important Information

1. Clear cables and loose objects from the floor and move any unstable, fragile, valuable, or dangerous objects to avoid injury and material damage caused by objects being caught, hit, or knocked over by the robot.
2. When using the robot in an elevated area, always use a physical safety barrier to prevent accidental falls that could cause injury or material damage.

Note: When using your robot for the first time, follow it closely throughout its cleaning cycle, paying attention to potential issues. The robot can clean by itself on subsequent uses.

B1 Station Placement

Place the station on a flat, level surface against a wall. Connect it to a power supply.

• B1-1 - More than 0.5 m (1.6 ft) clearance
• B1-2 - More than 1.5 m (4.9 ft) clearance

Remarks:

• Maintain a space of more than 0.5 m (1.6 ft) on each side of the station and more than 1.5 m (4.9 ft) in front of the station.
• If the power cable hangs vertically towards the floor, it may be caught by the robot, which could cause the station to move or become unplugged.
• The station indicator light is on when it is powered and off when the robot is charging.
• Keep the station away from direct sunlight and anything that could block the station's location beacon, otherwise, the robot may not be able to return to it.
• For a better user experience with the mobile app, place the station in an area with good WiFi coverage.

B2 Fixing the Station

Choose a flat floor surface to place the station and wipe it with a dry cloth. Then, place the station on the chosen surface, against a wall. Use the double-sided adhesive tape to better secure the station.

• B2-1 - Double-sided adhesive tape

Remarks:

• Using double-sided adhesive tape to fix the charging station is optional.
• If necessary, slowly remove the double-sided adhesive tape to minimize glue residue.

B3 Fixing the Waterproof Pad

Once the station is fixed, use a dry cloth to wipe the surface where the waterproof pad will be placed. Peel off the double-sided adhesive tape from the underside of the waterproof pad and stick the pad to the floor.

Remarks:

• Always install the waterproof pad for wooden floors.
• The waterproof pad adheres better to smooth surfaces.

B4 Power On and Charging

Press and hold the [Power/Clean Button] to turn on the robot. Wait until the power indicator is solid, then place the robot on its station to charge. The robot has a high-performance rechargeable lithium-ion battery. Under normal use, keep the robot charged to preserve battery performance.

Note: The robot may not turn on if the battery is low. In this case, place the robot directly on the station to charge.

B5 Using the Mopping Module

• B5-1 - Adjusting water flow: Slide the switch down to increase water flow and up to decrease it.
• B5-2 - Filling the water tank: Remove the water tank cap, fill it with water, then close it.
• B5-3 - Installing the mop: Wet the mop and wring it out until it no longer drips. Insert it along the mounting slot located under the robot and press it firmly into place.
• B5-4 - Installing the mopping module: Slide the mopping module along the rear of the robot as indicated by the arrow. A click will indicate it is locked in place.

Remarks:

• To avoid excessive dirt buildup during the first use, floors should be vacuumed at least three times before mopping.
• If there are carpets, draw no-go zones or an invisible wall to prevent the robot from going onto them, or roll them up.
• Do not use cleaning liquid or disinfectant to avoid corrosion of the water tank.
• The mop should be cleaned after 60 minutes of use to ensure water flow and cleaning performance.

B6 Removing the Mopping Module

Once the robot has returned to the station after cleaning, press the latches on both sides, then slide the mopping module backward to remove it.

Remarks:

• Wash the mop after each use and regularly empty the unused water from the water tank to prevent odors.
• Remove the mopping module when not in use.

Connecting to the App

This robot supports the Roborock and Xiaomi Home apps. Choose the one that best suits your needs.

1. Download the App:

   Option 1: Search for "Roborock" on the App Store or Google Play, or scan the QR code to download and install the app.

   Option 2: Search for "Xiaomi Home" on the App Store or Google Play, or scan the QR code to download and install the app.

2. Reset WiFi:

   1. Open the top cover and locate the WiFi indicator.
   2. Press and hold the [Power/Clean Button] and [WiFi Indicator] buttons until you hear the voice alert "WiFi Reset". The reset is complete when the WiFi indicator flashes slowly. The robot will then be waiting for connection.

   Note: If you cannot connect to the robot due to your router configuration, a forgotten password, or any other reason, reset the WiFi and add your robot as a new device.

3. Add Device:

   Open the Roborock app and tap "Add Device", or open the Xiaomi Home app and tap the "+" in the top right corner. Then add the device by following the app's instructions.

   Remarks:

   • The actual process may vary due to continuous app updates. Follow the instructions provided in the app.
   • Only 2.4 GHz WiFi is supported.
   • If the robot has been waiting for a connection for over an hour, the WiFi will be automatically disabled. If you want to reconnect, reset the WiFi before proceeding.

Operating Instructions

Power On/Off

Press and hold the [Power/Clean Button] to turn on the robot. The power indicator will light up, and the robot will enter standby mode. Press and hold the [Power/Clean Button] to turn off the robot and end the cleaning cycle.

Note: The robot cannot be turned off while charging.

Starting Cleaning

Press the [Power/Clean Button] to start cleaning. The robot will plan its cleaning path based on its analysis of the room. It divides the room into zones, starts by cleaning the edges of a zone, then completes it in a zigzag pattern. In this way, it cleans all zones one by one, thus efficiently cleaning your home.

Diagram Description: Visual representation of room divided into four zones (Zone 1 - Cleaned, Zone 2 - Cleaned, Zone 3 - In Progress, Zone 4 - Next Zone).

Remarks:

• Cleaning cannot start if the battery level is too low. Let the robot charge before starting cleaning.
• If cleaning finishes in less than 10 minutes, the zone will be cleaned twice.
• If the battery level becomes insufficient during the cleaning cycle, the robot will automatically return to the station. After recharging, the robot will resume where it left off.
• To allow the robot to vacuum and automatically return to the station, start the robot from the station. Do not move the station during cleaning.

Pause

Press any button to stop the robot during operation. Press the [Power/Clean Button] to resume cleaning. Press the [Return to Station Button] to send the robot back to the station and end the current cleaning.

Note: If you manually pause the robot on its station, it will end the current cleaning.

Standby

If the robot is paused for more than 10 minutes, it will enter standby mode, and its power indicator will flash every few seconds. Press any button to wake it from standby.

Remarks:

• The robot will not enter standby mode while charging.
• The robot will automatically shut down if it remains in standby mode for more than 12 hours.

Recharging

Automatic: Once cleaning is complete, the robot will automatically return to its station to recharge.

Manual: When the robot is in Pause mode, press the [Return to Station Button] to send it back to the station.

The power indicator shows a pulsing effect during recharging.

Note: The robot will automatically return to its starting point if it cannot find its station. Manually place the robot on its station to recharge.

Error

If an error occurs while the robot is cleaning, the power indicator will flash red, and a voice alert will be heard. Refer to "Errors" for solutions.

Remarks:

• The robot will automatically enter standby mode if it remains in an error state for more than 10 minutes.
• If you place the robot on its station while it is in an Error state, it will end the current cleaning.

Spot Cleaning

Press and hold the [Power/Clean Button] to start spot cleaning. Area covered by cleaning: the robot cleans a 1.5 m (4.9 ft) x 1.5 m (4.9 ft) square area around it.

Note: After spot cleaning, the robot will automatically return to its starting point and enter standby mode.

Reset

If the robot does not respond to button presses or cannot be turned off, reset the system. Press the Reset button, and the robot will automatically reset.

Note: Once the reset is complete, WiFi settings and other parameters will revert to their factory default values.

Factory Reset

If the robot does not function correctly after a system reset, turn it on, then simultaneously press the [Power/Clean Button] and Reset buttons until you hear the voice alert "Factory Settings Restoration." The robot's factory settings will then be restored.

Do Not Disturb (DND) Mode

The default period for Do Not Disturb (DND) mode is from 10:00 PM to 8:00 AM. You can use the app to disable it or change its period. When DND mode is activated, the robot will not automatically resume cleaning, the power indicator brightness will be reduced, and the volume of voice announcements will be reduced.

Refilling the Water Tank or Washing the Mop

To add water or wash the mop, press any button to stop the robot and remove the mopping module. After adding water or washing the mop, reinstall the mopping module and press the [Power/Clean Button] to continue.

App Features

Cleaning Map

• Manage multiple maps
• Real-time vacuuming and mopping path
• Define zones on maps
• Edit maps

Custom Cleaning Modes

• Scheduled cleaning
• Room-selective cleaning
• Zone cleaning
• No-go zones and invisible walls
• Custom modes
• Carpet Boost

Changing Cleaning Mode

• 4 suction power levels

Robot Information

• Cleaning history
• Battery level
• Maintenance and care

Additional Features

• Software upgrade
• Volume adjustment
• DND Mode
• Voice assistant support

Note: App features and details may vary slightly due to ongoing development and updates.

Routine Maintenance

C1 Main Brush

* Clean every 2 weeks and replace every 6 to 12 months

• C1-1 - Main brush cover
• C1-2 - Latches
• C1-3 - Main brush
• C1-4 - Main brush caps
• C1-5 - Main brush bearing
• C1-6 - Turn the robot over and press the latches to remove the main brush cover.
• C1-7 - Pull the main brush to remove it and take out its bearing.
• C1-8 - Turn the main brush caps in the indicated unlock direction to remove them.
• C1-9 - After removing tangled hair and debris from both ends of the main brush, reinstall it, then press its cover to lock it in place. Ensure the main brush cover is correctly secured. Once installed correctly, the four tabs should no longer be visible.

Remarks:

• You must clean the main brush with a damp cloth and let it dry away from direct sunlight.
• Do not use corrosive cleaning liquid or disinfectant to clean the main brush.

C2 Side Brush

* Clean monthly and replace every 3 to 6 months

1. Remove the side brush screw.
2. Remove and clean the side brush. Reinstall the brush and tighten the screw.

C3 Omni-directional Wheel

* Clean as needed

• C3-1 - Use a tool, such as a small screwdriver, to dislodge the axle and remove the wheel.

Note: The support for the omni-directional wheel cannot be removed.

• C3-2 - Rinse the wheel and its axle with water to remove any hair and debris. Let the wheel air dry and reinstall it by pressing it and its axle into place.

C4 Main Wheels

* Clean monthly

Clean the main wheels with a dry, soft cloth.

C5 Dustbin and Washable Filter

* Clean weekly and replace the filter every 6 to 12 months

• C5-1 - Open the robot's top cover and remove the dustbin.
• C5-2 - Remove the washable filter and empty the dustbin.
• C5-3 - Fill the dustbin with clean water. Shake it gently, then empty the dirty water.

Note: Use only clean water without cleaning liquid to avoid obstruction.

• C5-4 - Rinse the washable filter multiple times and pat it to remove as much dirt as possible.

Note: Do not touch the filter surface with your hands, a brush, or hard objects to avoid damaging it.

• C5-5 - Let the dustbin and washable filter air dry, then reinstall them.

C6 Robot Sensors

* Clean monthly

Use a dry, soft cloth to wipe all sensors, including the following:

• C6-1 - Station locator
• C6-2 - Wall sensor
• C6-3 - Four cliff sensors

C7 Mop

* Clean after each use and replace every 3 to 6 months

• C7-1 - Remove the mop from the mopping module. Wash the mop and let it air dry.

Remarks:

• After cleaning, always remove the mop to prevent dirty water from returning to the clean water tank.
• A dirty mop will compromise cleaning performance. Clean it before use.

C8 Filters

* Replace every 1 to 3 months

• C8-1 - Mop attachment slot
• 1. Move your finger along the notch to remove each filter.
• 2. Insert the new filters and ensure they are installed correctly.

Note: To ensure cleaning performance, replace filters every 1 to 3 months depending on water quality and how often you use the robot.

C9 Charging Contact Areas

* Clean monthly

Clean the charging contacts on the station and robot with a dry, soft cloth.

Battery

The robot features a high-performance rechargeable lithium-ion battery. Under normal use, keep the robot charged to preserve battery performance.

Note: If the robot will not be used for an extended period, turn it off and recharge it at least every three months to prevent battery damage from excessive discharge.

Basic Parameters

Robot

Note: The serial number is on a sticker located under the robot.

Charging Station

Errors and Common Problems

Scan the QR code below to consult common errors and problems in French, German, Italian, Spanish, Polish, Norwegian, and Swedish.

[QR Code Placeholder for Error Information]

For any after-sales service requests, email our after-sales service team at the following address:

Europe Assistance: support@roborock-eu.com

Australia Assistance: service@roborock.com.au