Microsoft Surface Safety & Warranty Information

Discover Essential Information for Your Microsoft Surface Device

This document provides crucial details regarding the safe operation, limited hardware warranty, and regulatory compliance for Microsoft Surface devices. It is designed to ensure users have access to comprehensive information for a secure and informed experience with their technology.

Key Features and Benefits

Explore the terms of the Limited Hardware Warranty & Agreement, which typically includes one year of coverage for hardware defects and malfunctions, along with 90 days of technical support for preinstalled software from Microsoft experts. For full details, users are directed to aka.ms/surface-warranty or the Surface app.

Important safety guidelines are also detailed, covering aspects such as electrical safety, protection from moisture, proper use of power supplies, and precautions against potential hazards like overheating or battery damage. Users are advised to consult aka.ms/surface-safety for extensive safety information.

Recycling and Regulatory Compliance

Information on recycling and regulatory compliance, including FCC compliance statements, is readily available online at aka.ms/surface-regulatory or via the Surface app. This ensures users are informed about responsible disposal and adherence to global standards.

Additional Resources

For troubleshooting, warranty service, or to find contact information for specific regions, users can visit support.microsoft.com. The document also outlines specific addresses and contact points for Microsoft in various countries, including Mexico, Colombia, and Chile.