REDTIGER T27 USER MANUAL

Important Warnings

⚠️ WARNING: Be careful when using your camera and its accessories. Always be cautious of your surroundings to avoid injuring yourself and others.

Make sure to follow all local laws, including all privacy laws which may restrict recording in certain areas.

Regulatory Information

IC Warning: This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: 1. This device must not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device. Radiation Exposure: This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with IC's RF Exposure guidelines, this equipment should be installed and operated with a minimum distance of 20cm from the radiator to your body. This device and its antenna(s) must not be co-located or operated in conjunction with any other antenna or transmitter.

Déclaration de l'ISED Canada: Cet appareil contient des transmetteur(s)/récepteur(s) sans licence conformes à l'innovation RSS exemptes de licence de Sciences et Développement économique Canada. L'opération est sous réserve des deux conditions suivantes: 1. Cet appareil ne peut pas causer d'interférences. 2. Cet dispositif doit accepter toute interférence, y compris peut provoquer le fonctionnement indésirable de l'appareil. Exposition aux rayonnements: Cet équipement est conforme aux radiations du Canada limites d'exposition pour un environnement incontrôlé noncé d'exposition RF. Pour maintenir le respect des guides d'exposition RF d'IC, cquipment doit être installé et actionné avec une distance minimale de 20cm le radiateur de votre corps. Cet appareil et ses antennes ne doivent pas être co-localisé ou en opération en conjonction avec toute autre antenne ou émetteur.

Notes Before Installation

Do not directly plug and unplug the cable or SD card; please perform related operations after the camera is off.

Do not expose to the sun for a long time; the camera will heat up during its working. Any damage caused by high temperature will be covered by a 1-year free replacement warranty.

Please use the cables and accessories provided in the package.

Please plug in all accessories and power the dash cam to confirm whether it can work well before installation.

If you encounter any problems, please feel free to contact customer service.

What In Box?

The package includes the following items:

• T27 Mirror Dash Cam
• GPS Receiver
• Backup Camera Cable *1
• Car Charger *1
• 3M Sticker *1
• Mount Bracket *1
• Screws *4 (Inside of Vehicle)
• Backup Camera *1
• Straps *4
• User Manual *1
• Tool *1
• Cleaning Cloth *1
• Cable Straps *5

Mounting the Mirror

Step 1: Pull out the lens of the T27 dash cam to match the rearview mirror of the vehicle.

Step 2: Extend the straps around the back of the rear-view mirror and attach them to the bottom retaining hooks.

Step 3: Power on the dash cam with the included car charger. Do not charge it with your own chargers.

Step 4: Test the camera to make sure everything works.

Mounting the Rear Camera

Rear Camera Upgrade

The new rear camera comes with a mounting bracket which supports both interior and exterior installation.

• Outside the car bracket: Adjustable angle, Fixed angle (not adjustable)
• Inside the car bracket

How to Install the Rear Camera

REDTIGER recommends installing the rear camera outside the car (above the license plate). The effect of the rear camera inside the car may be affected by the windshield.

1. Tear off the 3M adhesive of the rear camera. If you need to adjust the angle, please stick the 3M adhesive on the iron plate. If you don't need to adjust the angle, please stick it on the top of the rear camera, and then fix the rear camera in the most suitable position above the license plate.
2. Remove the Panel: Remove the inner panel of the trunk to expose the rear wiring compartment of the car. Open the trunk and look for a sturdy inner panel covering the other side of the license plate installation area. Then, insert a decorative removal tool or another thin device behind the panel and pry it apart.
3. Snake the Cable: Use a trim removal tool to pop out the tailgate trim, then run the cable from outside of the car into the trunk of your car.
4. After snaking your rear camera's extension cable, connect the power cable to your rear camera's extension cord.

NOTE: If you need to install a trigger cable to activate the reversing guides, please find the positive cable of the reversing lamp and connect the red wire from the rear camera. You can also ask a professional for help.

How to Install the Rear Camera in the Car

1. Confirm the accessories: 1 in-car bracket, 2 additional screws.
2. Remove the original iron plate.
3. Install the two iron plates together and attach them to the rear camera.
4. Stick the bracket to the rear windshield with 3M tape.

NOTE: If your car is an RV or a pickup truck, you can install the rear camera forward (the bracket is below). Turn on the "Upside down of rear camera" and turn off the "Rear Cam" Mirror Image" to adjust the image. If you need a license plate bracket, REDTIGER also provides this accessory.

Mounting the GPS

Installation Location

Tips: Face up to receive the signal. Keep away from other devices to prevent interference.

Considering the use effect and installation convenience, REDTIGER usually recommends customers install it at the position specified in the picture. You can also try to install it in other locations for testing and choose the location you think is most suitable.

FAQ

Q: Why is my GPS not working? / How to use GPS?

A: If you cannot receive the signal after inserting the GPS, please follow the steps below:

1. The vehicle must be within a large open area.
2. Insert the GPS plug again.
3. Place the GPS plug upward.
4. Restart the device.
5. It will be recognized after about 40 seconds. If you still cannot receive the signal, it may be a GPS problem. Please contact REDTIGER, and they will help you solve this problem.

Meeting Your T27

The T27 features a 11.26-inch IPS touch screen. Here's a breakdown of its components and interface:

Device Components:

Interface Elements:

• Speed & Driving Direction: Displays once GPS is connected.
• Settings: Touch to enter the menu.
• File Playback: Playback video & photos.
• Start/Stop Recording: Button to begin or end recording.
• Snapshot: Take a still photo.
• Date & Time: Displays current date and time.
• Recording Status: Yellow flashing means Lock Recording.
• Audio Record: Indicates if audio recording is on.
• Button's beep sound status: Indicates the status of button beep sounds.
• GPS Status: The icon turns GREEN when the GPS signal is successfully received; otherwise, it turns WHITE.

T27 Power Tools

1. Cig Charger: The included car charger for powering the device. It is recommended to use the power cord that comes with the product or REDTIGER's professional hardware kits.
2. Hardwire Kit: (Not included, needs to be purchased separately) For more advanced power options.

Setting Up Your Camera

SD Card

With your camera off, insert the SD card into the card slot with the label facing the back of your camera. You can eject the card by pressing it into the slot with your fingernail.

A micro SD card (sold separately) is required to save your videos and photos. Use a U3 Class 10 SD™ Card; otherwise, your camera may malfunction.

SD cards can degrade over time. Try swapping out an older card for a new one if you encounter any problems.

Wiring Set Up

Connect your camera to a cigarette lighter socket using the included cig charger cable.

Updating Your Camera's Software

To get the latest features and best performance, ensure your camera is using the most current software. Visit: https://www.redtigercam.com/pages/firmware-1

Screen Adjustments

• On the LEFT side of the screen: Slide up and down to adjust the angle of view.
• On the RIGHT side of the screen: Slide up and down to adjust the brightness.
• Anywhere on the screen: Swipe left or right to switch between front view, rear view, or split-screen view.

Playback Your T27

Playback Mode

1. Normal Recording: Standard video recording.
2. Emergency Recording: Records footage in case of an impact or sudden event.

When you turn on the power, the dash cam will start recording automatically. Click the playback icon ? to enter the playback mode.

Playback Menu

The playback menu allows access to different recordings:

• 1. Front Normal Album
• 2. Front Urgent Album
• 3. Front Photo
• 4. Rear Normal Album
• 5. Rear Urgent Album
• 6. Rear Photo

Customizing Your T27

Settings (When T27 Hardwire Kit is not connected)

The T27 offers various customization options:

Reverse Mode

Full Screen Display: Shows a standard rear camera view.

Panorama Display: Offers a wider, panoramic view.

Collision Boot Recording

When the T27 dedicated hardware kit is connected, the "enter time lapse" icon will appear on the screen.

When a car is hit or rubbed, the G-sensor detects the impact and saves the next 20 seconds of video (Urgent Album).

Working Process: G-sensor detects vehicle impact → Power on Emergency video recording → Power off.

Lapse Record

When you set the Lapse Record mode, the dash cam will continue to record for 12H/24H/48H after the vehicle is turned off.

How to set it up: Click into the settings menu, navigate to Collision Boot Recording, set it to OFF, then click Lapse Record and set your desired recording time.

Parking Mode (Optional)

Install Your Hardwire Kit

• Red wire: >> ACC (power only when car key is on)
• Yellow wire: >> B+ (Always has power)
• Black wire: >> Ground (Any grounded (neg) screw)

You can usually find your fuse box under the trunk or steering device. You can cut the head of wires and connect it to your fuse directly if your fuses are small.

Select Parking Mode

For professional installation of the hardwire kit for T27, enter Parking Mode in Settings. Navigate to Settings >> Parking Mode >> Collision Boot Recording/Lapse Record.

• Collision Boot Recording: Select Sensitivity, Vehicle stalled, Collision or vibration detected. An unerasable record will be created in the Lock folder.
• Time-Lapse: Select 12h / 24h / 48h. A record will be created at 1 fps during your parking time (1 min = actual 12 mins). Collision or vibration detected. An unerasable record will be created in Lock space.

GPS Player (PC)

Download GPS Player

Download the GPS Player from the website: https://www.redtigercam.com/pages/gps-player

Using the GPS Player

Transfer your recordings to your computer and drag them into the GPS Player.

Features:

• Footage Track: View your driving route on a map.
• See your Speed and Location: Displays speed and GPS coordinates.
• Choose to see your Front / Rear View: Select which camera feed to view.
• Watching Front & Rear at the same time: View both camera feeds simultaneously.

Trouble Shooting

Ultimate Solution

• Use a pin or needle to press the reset button on the back of the mirror.
• Unplug all accessories of the camera and charge to see if it works.
• Check your SD card is U3 Class10. If not, please change it or leave a message for assistance.
• Try different charging ways to see if the camera works.
• Update the latest firmware: https://www.redtigercam.com/pages/firmware-1

Update Steps:

1. Check your current version number.
2. Format your SD card and insert it into your computer with a car reader.
3. Download the firmware to the computer and unzip the folder.
4. Transfer the files to the SD card.

If the methods above do not solve your problem, please feel free to contact REDTIGER and provide your current address, which is needed if the camera needs to be replaced later.

This solution could be dealing with multiple problems such as: Won't turn on, Restarting itself, SD card error, Can't auto recover, Can't playback.

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Customer Service

Words From Heart

Since REDTIGER products are related to the safety of customers, the company is committed to producing the best product quality and high-quality after-sales support.

In view of no product being flawless, REDTIGER believes the true measure of the company's character is what it does *after* its product does not meet expectations. They apologize to customers who experience issues but are grateful for the feedback that helps them improve.

REDTIGER offers a 1-month free return policy, a 1-year limited warranty, and lifetime technical support. Products are guaranteed to be free of defects in materials and workmanship from the date of purchase. Customers can also exchange a 1-year-old product for a discounted price by contacting them online.

REDTIGER Customer Service Team values customer advice and will promptly address any problems that arise.

Contact Information:

• Support: (QR Code for support)
• WhatsApp: (QR Code for WhatsApp)
• Facebook: (QR Code for Facebook)
• LINE: (QR Code for LINE)
• Email: After sales: support@redtigercam.com, Business Cooperation: contact@redtigercam.com
• Customer Phone Service: +1 888 966 8028 (US)
• Instagram: @redtiger_dashcam

Product Information

Product Specifications

• Item Name: 11.26" Stream Media Dash Camera
• Model: REDTIGER T27
• Display/Touch Screen: 11.26 Inch
• Display Resolution: 440*1920
• The Speaker: 1W 8R

Software Support

• Language Support: Multilingual Translation
• G-Sensor: Yes
• Loop Video: Yes
• Recording Function: Yes
• Front Camera Video Quality: 3840x2160 / 2560x1440
• Rear Camera Video Quality: 2560x1440
• Working Voltage: 5 (V)

Features

• Rearview camera: WDR AHD
• Full Screen Touch: Yes
• GPS Trajectory: Yes
• Taking Pictures: Yes
• Camera Rotation: Yes
• Automatic Astern View: Yes
• Video Format: MP4
• Image Format: JPG
• Storage Compression Mode: H.265
• ACC: Support ACC control of Hardwire Kit
• Working Temperature: -4°F to 158°F

About Us

In an automobile-interconnection era, everything about the journey is within reach.

Product and service are the foundation of REDTIGER. They have an expert research and development team of "self-driving experts".

Based on personal user needs, REDTIGER uses technology to drive product innovation. In the future, they will continue to explore the boundaries of tech to open up a broader vision for driving.