LG UltraGear Gaming Monitor

LICENSE

Each model has different licenses. Visit www.lg.com for more information on the license.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

The SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc.

VESA, VESA logo, DisplayPort compliance logo and DisplayPort compliance logo for dual-mode source devices are all registered trademarks of the Video Electronics Standards Association.

MaxxAudio and additional MAXX trademarks are trademarks and/or registered trademarks of Waves Audio Ltd.

OPEN SOURCE SOFTWARE NOTICE INFORMATION

To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.

ASSEMBLING AND PREPARING

CAUTION

• Always use genuine LG components to ensure safety and product performance.
• The product warranty will not cover damage or injury caused by the use of unauthorised components.
• It is recommended that use the supplied components.
• If you use generic cables not certified by LG, the screen may not display or there may be image noises.
• Illustrations in this document represent typical procedures, so they may look different from the actual product.
• Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)

General Precautions:

• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
• Do not carry the monitor upside down by just holding the base. This may cause the monitor to fall off the stand and could result in personal injury.
• When lifting or moving the monitor, do not touch the monitor screen. The force applied to the monitor screen may cause damage to it.
• For wave pattern on appearance, unlike the general method of coating, it's applied to added glittering material in raw material. With no peeled-off appearance, it has good durability. Please use it with confidence because there is no problem in using the product at all.

NOTE

• The components may look different from those illustrated here.
• Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.
• To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer from where you purchased the product.
• The power cord provided may differ depending upon the region.

Supported Drivers and Software

You can download and install the latest version from the LGE website (www.lg.com).

Product and Button Description

Joystick Button

Lighting Button

Illustration showing the location of the Joystick Button and Lighting Button on the monitor.

How to Use the Joystick Button

You can easily control the functions of the monitor by pressing the joystick button or moving it left/right/up/down with your finger.

Basic Functions

How to Use the Lighting Button

You can easily control the functions of the monitor by pressing the lighting button or moving it left/right with your finger.

Basic Functions

NOTE

• The joystick and lighting button are located at the bottom of the monitor.
• The Lighting function for the back of the monitor is available even when the monitor is in power saving mode or when its screen is off. (Settings > General > Lighting Option > Keep Lighting Status)

Moving and Lifting the Monitor

When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation, regardless of its shape or size.

• Place the monitor in the original box or packing material before attempting to move it.
• Before moving or lifting the monitor, disconnect the power cord and all other cables.
• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.
• When holding the monitor, the screen should face away from you to prevent it from being scratched.
• When transporting the monitor, do not expose the monitor to shock or excessive vibration.
• When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.

CAUTION

• Avoid touching the monitor screen as much as possible. This may result in damage to the screen or some of the pixels used to create images.

Illustration showing incorrect way to hold the monitor (screen facing inwards) and correct way (screen facing outwards).

Illustration showing a hand touching the screen with a prohibition symbol.

Installing on a Table

Lift the monitor and place it on the table in an upright position. Place the monitor at least 100 mm away from the wall to ensure sufficient ventilation.

Diagram showing a monitor on a desk with 100mm clearance from the wall on all sides.

NOTE

• If you use the monitor panel without the stand base, its joystick button may cause the monitor to become unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick button to malfunction.

Adjusting the Stand Height

1. Place the monitor mounted on the stand base in an upright position.
2. Handle the monitor with both hands for safety.

Diagram showing the adjustable height range of the monitor stand, up to 110.0 mm.

WARNING

• When adjusting the screen height, do not place your hand on the stand body to avoid injury to your fingers.

Adjusting the Angle

1. Place the monitor mounted on the stand base in an upright position.
2. Adjust the angle of the screen. The angle of the screen can be adjusted forward or backward from -5° to 15° for a comfortable viewing experience.

Diagram showing the adjustable angle range of the monitor (-5° to 15°).

WARNING

• To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor's frame as illustrated below.
• Be careful not to touch or press the screen area when adjusting the angle of the monitor.

Pivot Feature

1. Raise the monitor to the maximum height.
2. Adjust the angle of the monitor in the direction of the arrow as shown in the figure.
3. Rotate the monitor clockwise as shown in the figure.
4. Complete the installation by rotating the monitor 90° as shown below.

Diagrams illustrating the steps for using the pivot feature.

WARNING

• To avoid scratching the stand base, make sure that when rotating the monitor using the pivot feature, the stand does not make contact with the monitor.

NOTE

• Auto Pivot feature of the display is not supported.
• The screen can be rotated easily using the screen pivot shortcut key provided with your Windows operating system. Note that some Windows versions and some graphics card drivers may use different settings for the screen pivot key or may not support the pivot key at all.

Tidying up Cables

Arrange the cables using the cable holder as shown in the illustration.

Illustration showing cable management using a cable holder and mouse holder.

Using the Kensington Lock

The connector for the Kensington security system is located at the bottom of the monitor.

For more information on installation and usage, refer to the Kensington lock owner's manual or visit the website at http://www.kensington.com.

Connect the monitor to a table using the Kensington security system cable.

NOTE

• The Kensington security system is optional. You can obtain optional accessories from most electronics stores.

Installing the Wall Mount Plate

This monitor meets the specifications for the wall mount plate or other compatible devices.

1. Place the screen face down. To protect the monitor panel (screen), cover the surface with a soft cloth or the monitor protection pad included in the product package.
2. Remove the four screws tightened on the back of the monitor.
3. Place the wall mount plate onto the monitor and align it with the screw holes.
4. Tighten the four screws using a screwdriver to fix the plate to the monitor.

NOTE

• The wall mount plate is sold separately.
• For more information on installation, refer to the wall mount plate's installation guide.
• Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the screen.

Installing on the Wall

Install the monitor at least 100 mm away from the wall and leave about 100 mm of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail store. Alternatively, please refer to the manual for how to install and set up a tilting wall mounting bracket.

Diagram showing a monitor mounted on a wall with 100mm clearance.

To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor.

Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.

1. If you use screws longer than the standard length, it may damage the inside of the product.
2. A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents relating to the use of non-standard screws.

Specifications:

Diagram showing screw dimensions for wall mounting.

NOTE

• Use the screws specified by VESA standards. Damage caused by the use or misuse of inappropriate components will not be covered by the product warranty.
• The wall mount kit includes the installation guide and all necessary parts.
• The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.
• The length of the screw may differ for each wall mounting bracket. Be sure to use the proper length.
• For more information, please refer to the user manual for the wall mounting bracket.

CAUTION

• Unplug the power cord before moving or installing the monitor to avoid electric shock.
• Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead to injury. Use an authorised LG wall mount and contact the local dealer or qualified personnel.
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
• When measured from the back of the monitor, the length of each installed screw must be 8 mm or less.

Diagram showing wall mount plate, back of monitor, and screw dimensions.

USING THE MONITOR

CAUTION

• Do not press the screen for a prolonged time. This may cause image distortion.
• Do not display a still image on the screen for a prolonged time. This may cause image retention. Use a screensaver if possible.

NOTE

• When connecting the power cord to the outlet, use a grounded (3-hole) power strip or a grounded power outlet.
• The monitor may flicker when turned on in an area where the temperature is low. This is normal.
• Sometimes red, green, or blue spots may appear on the screen. This is normal.

Illustrations in this manual may differ from the actual product.

Press the joystick button, go to Settings → Input, and then select the input option.

USER SETTINGS

Activating the Main Menu

1. Press the joystick button on the bottom of the monitor.
2. Move the joystick up/down ⬆️⬇️ and left/right ⬅️➡️ to set the options.
3. Press the joystick button once more to exit the main menu.

Illustration of the Joystick Button.

Main Menu Features

Illustration showing the main menu options: Power Off, Input, Settings, Game Mode, Exit.

User Settings

Menu Settings

1. To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Settings.
2. Configure the options by moving the joystick up/down/left/right.
3. To return to the upper menu or set other menu items, move the joystick to ⬅️ or pressing ↩️ it.
4. If you want to exit the OSD menu, move the joystick to ❌ until you exit.

Icons representing Game Mode, Game Adjust, Picture Adjust, Input, General.

NOTE

• Your monitor's OSD (On Screen Display) may differ slightly from that shown in this manual.

CAUTION

Game Mode

NOTE

• Calibration 2: Installation of LG Calibration Studio and proceeding Calibration will enable this menu.

HDR Game Mode

NOTE

• HDR content may not be operated properly depending on the Windows 10 OS setting. Please check the HDR On / Off setting of Windows.
• When the HDR function is turned on, the characters or picture quality may be poor according to Graphic card performance.
• While the HDR function is on, screen flickering or cracking may occur when changing the monitor input or power on/off according to Graphic card performance.
• For information about whether the graphics card and game support HDR, visit their manufacturer's website.

Game Adjust

Picture Adjust

Input

General

TROUBLESHOOTING

Nothing is displayed on the screen.

Some features are disabled.

The screen retains an image.

Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.

3840 x 2160 resolution is not available in DisplayPort. (144 Hz or Higher)

3840 x 2160 resolution is not available in HDMI. (120 Hz)

NOTE

• Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per second, like a fluorescent lamp. The number of times the screen is refreshed per second is called vertical frequency, or refresh rate, and is represented by Hz.
• Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle. If 1 is divided by the horizontal interval, the result is the number of horizontal lines displayed per second. This is called horizontal frequency and is represented by kHz.
• Check if the graphics card's resolution or frequency is within the range allowed by the monitor and set it to the recommended (optimal) resolution Control Panel > Display > Settings in Windows. (The settings may differ depending on the operating system (OS) you use.)
• Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or misalignment of the display.
• The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance.
• Some graphics cards may not support 3840 x 2160 resolution. If the resolution cannot be displayed, contact the manufacturer of your graphics card.

The display colour is abnormal.

No sound from the headphone port.

PRODUCT SPECIFICATION

Dimensions

Specifications are subject to change without notice.

The ~ symbol means alternating current, and the symbol ⎓ means direct current.

The Power Consumption level can be different by operating condition and monitor setting.

* The On mode power consumption is measured with LGE test standard. (Full White pattern, Maximum resolution)

** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).

Factory Support Mode

(Preset Mode, HDMI/ DisplayPort PC)

* DSC: Display Stream Compression.

* To display 144 Hz or over, make sure to use the graphics card that supports DSC (Display Stream Compression).

HDMI Timing (Video)

Power LED

Model and Serial Number

The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service.

Model: _________________________

Serial No.: _________________________