LG UltraGear LED Monitor Owner's Manual

LICENSE

Each model has different licenses. Visit www.lg.com for more information on the license.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

ASSEMBLING AND PREPARING

CAUTION:

• Always use genuine LG components to ensure safety and product performance.
• The product warranty will not cover damage or injury caused by the use of unauthorized components.
• It is recommended to use the supplied components.
• If you use generic cables not certified by LG, the screen may not display or there may be image noises.
• Illustrations in this document represent typical procedures, so they may look different from the actual product.
• Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
• Do not carry the monitor upside down by just holding the base. This may cause the monitor to fall off the stand and could result in personal injury.
• When lifting or moving the monitor, do not touch the monitor screen. The force applied to the monitor screen may cause damage to it.
• For wave pattern on appearance, unlike the general method of coating, it's applied to added glittering material in raw material. With no peeled-off appearance, it has good durability. Please use it with confidence because there is no problem in using the product at all.

NOTE:

• The components may look different from those illustrated here.
• Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.
• To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer from which you purchased the product.
• The power cord provided may differ depending upon the region.

Supported Drivers and Software

You can download and install the latest version from the LGE website (www.lg.com).

Product and Button Description

How to Use the Joystick Button

You can easily control the functions of the monitor by pressing the joystick button or moving it left/right with your finger.

Basic Functions

NOTE: The joystick button is located at the bottom of the monitor.

Moving and Lifting the Monitor

When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation, regardless of its shape or size.

• Place the monitor in the original box or packing material before attempting to move it.
• Before moving or lifting the monitor, disconnect the power cord and all other cables.
• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.
• When holding the monitor, the screen should face away from you to prevent it from being scratched.
• When transporting the monitor, do not expose the monitor to shock or excessive vibration.
• When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.

CAUTION: Avoid touching the monitor screen as much as possible. This may result in damage to the screen or some of the pixels used to create images.

If you use the monitor panel without the stand base, its joystick button may cause the monitor to become unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick button to malfunction.

Installing on a Table

Lift the monitor and place it on the table in an upright position. Place the monitor at least 100 mm away from the wall to ensure sufficient ventilation.

[Diagram showing 100mm clearance on all sides of the monitor on a table]

Adjusting the Angle

1. Place the monitor mounted on the stand base in an upright position.

2. Adjust the angle of the screen.

The angle of the screen can be adjusted forward or backward from -5° to 15° for a comfortable viewing experience.

[Diagram showing monitor tilt adjustment from -5° (rear) to 15° (front)]

CAUTION: Unplug the power cord before moving or installing the monitor. There is risk of electric shock.

Make sure to use the power cord that is provided in the product package and connect it to a grounded power outlet.

If you need another power cord, please contact your local dealer or the nearest retail store.

Tidying up Cables (27GN60R, 32GN50R)

Arrange the cables using the cable holder as shown in the illustration.

[Diagram showing cables being routed through a cable holder on the monitor stand]

WARNING: To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor's frame.

Be careful not to touch or press the screen area when adjusting the angle of the monitor.

Using the Kensington Lock

The connector for the Kensington security system is located at the bottom of the monitor.

For more information on installation and usage, refer to the Kensington lock owner's manual or visit the website at http://www.kensington.com.

Connect the monitor to a table using the Kensington security system cable.

NOTE: The Kensington security system is optional. You can obtain optional accessories from most electronics stores.

Installing the Wall Mount Plate

This monitor meets the specifications for the wall mount plate or other compatible devices.

1. Place the screen face down. To protect the monitor panel (screen), cover the surface with a soft cloth or the monitor protection pad included in the product package.
2. Remove the four screws tightened on the back of the monitor.
3. Place the wall mount plate onto the monitor and align it with the screw holes.
4. Tighten the four screws using a screwdriver to fix the plate to the monitor.

NOTE:

• The wall mount plate is sold separately.
• For more information on installation, refer to the wall mount plate's installation guide.
• Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the screen.

Installing on the Wall

Install the monitor at least 100 mm away from the wall and leave about 100 mm of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail store. Alternatively, please refer to the manual for how to install and set up a tilting wall mounting bracket.

[Diagram showing 100mm clearance from wall and sides]

To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor.

Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.

1. If you use screws longer than the standard length, it may damage the inside of the product.
2. A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents relating to the use of non-standard screws.

NOTE:

• Use the screws specified by VESA standards.
• The wall mount kit includes the installation guide and all necessary parts.
• The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.
• The length of the screw may differ for each wall mounting bracket. Be sure to use the proper length.
• For more information, please refer to the user manual for the wall mounting bracket.

CAUTION:

• Unplug the power cord before moving or installing the monitor to avoid electric shock.
• Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel.
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
• Use the wall mounting bracket and screws that conform to VESA standards. Damage caused by the use or misuse of inappropriate components will not be covered by the product warranty.
• When measured from the back of the monitor, the length of each installed screw must be 8 mm or less.

[Diagram showing wall mount plate attachment and screw dimensions]

USING THE MONITOR

Illustrations in this manual may differ from the actual product.

Press the joystick button, go to Menu ➔ Input, and then select the input option.

CAUTION:

• Do not press the screen for a prolonged time. This may cause image distortion.
• Do not display a still image on the screen for a prolonged time. This may cause image retention. Use a screensaver if possible.

NOTE:

• When connecting the power cord to the outlet, use a grounded (3-hole) power strip or a grounded power outlet.
• The monitor may flicker when turned on in an area where the temperature is low. This is normal.
• Sometimes red, green, or blue spots may appear on the screen. This is normal.

USER SETTINGS

Activating the Main Menu

1. Press the joystick button on the bottom of the monitor.
2. Move the joystick up/down (▲/▼) and left/right (◀/▶) to set the options.
3. Press the joystick button once more to exit the main menu.

[Illustration: Joystick Button]

TROUBLESHOOTING

Nothing is displayed on the screen.

• Is the monitor's power cord plugged in? Check if the power cord is correctly plugged into the power outlet.
• Is the power LED on? Check the power cable connection and press the power button.
• Is the power on and the power LED displaying white? Check that the connected input is enabled (Menu > Input).
• Is the power LED blinking? If the monitor is in sleep mode, move the mouse, or press any key on the keyboard, to switch the display on. Check if the computer is turned on.
• Is the The screen is not currently set to the recommended resolution. If you have no video or the screen flickers, see the troubleshooting guide in the product owner's manual. message being displayed? This occurs when signals transferred from the PC (graphics card) are out of the recommended horizontal or vertical frequency range of the monitor. Please see the Product Specification section of this manual to set the appropriate frequency.
• Is the No Signal message being displayed? This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.
• Have you installed the display driver? Be sure to install the display driver from our web site: http://www.lg.com. Make sure to check if the graphics card supports Plug and Play function.

Some features are disabled.

Are some functions not available when you press the Menu button? The OSD is locked. Go to Menu > General and set OSD Lock to Off.

The screen retains an image.

Does image sticking occur even when the monitor is turned off? Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image. To extend the lifetime of the monitor, use a screensaver.

Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.

Did you select the appropriate resolution? If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended resolution.

NOTE:

• Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per second, like a fluorescent lamp. The number of times the screen is refreshed per second is called vertical frequency, or refresh rate, and is represented by Hz.
• Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle. If 1 is divided by the horizontal interval, the result is the number of horizontal lines displayed per second. This is called horizontal frequency and is represented by kHz.
• Check if the graphics card's resolution or frequency is within the range allowed by the monitor and set it to the recommended (optimal) resolution Control Panel > Display > Menu in Windows. (The settings may differ depending on the operating system (OS) you use.)
• Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or misalignment of the display.
• The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance.
• Some graphics cards may not support 1920 x 1080 resolution. If the resolution cannot be displayed, contact the manufacturer of your graphics card.

The display color is abnormal.

• Does the display appear discolored (16 colors)? Set the color to 24 bit (true color) or higher. In Windows, go to Control Panel > Display > Menu > Color Quality. (The settings may differ depending on the operating system (OS) you use.)
• Does the display color appear unstable or monochrome? Check if the signal cable is connected properly. Reconnect the cable or reinsert the PC's graphics card.
• Are there spots on the screen? When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen. It is not an error, nor is it related to the monitor's performance.

No sound from the headphone port.

• Are images displayed using DP (DisplayPort) or HDMI input without sound? Make sure that the headphone port connections are made properly. Try increasing the volume with the joystick. Set the audio output of the PC to the monitor you are using. On Microsoft Windows, go to Control Panel > Hardware and Sound > Sound > set the Monitor as default device. (The settings may differ depending on the operating system (OS) you use.)

PRODUCT SPECIFICATION

24GN60R

Specifications are subject to change without notice.

The ~ symbol means alternating current, and the - symbol means direct current.

The Power Consumption level can be different by operating condition and monitor setting.

* The On mode power consumption is measured with LGE test standard. ( Full White pattern , Maximum resolution)

** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).

27GN60R

Specifications are subject to change without notice.

The ~ symbol means alternating current, and the - symbol means direct current.

The Power Consumption level can be different by operating condition and monitor setting.

* The On mode power consumption is measured with LGE test standard. ( Full White pattern , Maximum resolution)

** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).

32GN50R

Specifications are subject to change without notice.

The ~ symbol means alternating current, and the - symbol means direct current.

The Power Consumption level can be different by operating condition and monitor setting.

* The On mode power consumption is measured with LGE test standard. ( Full White pattern , Maximum resolution)

** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).

Factory Support Mode

(Preset Mode, HDMI/ DisplayPort PC)

24GN60R 27GN60R

32GN50R

HDMI Timing (Video)

Power LED

Product Information

The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service.

Model: _________________________

Serial No.: _________________________