Smeg DI262D Dishwasher

Customer Care and Service

Always use original spare parts. When contacting an Authorised Service Centre, have the following data available: Model and Serial Number (found on the rating plate).

• ⚠️ Warning / Caution-Safety information
• ℹ️ General information and tips
• Environmental information

1. Safety Information

Before installation and use, carefully read the supplied instructions. The manufacturer is not responsible for injuries or damage resulting from incorrect installation or usage. Keep instructions in a safe and accessible location.

1.1 Children and vulnerable people safety

• This appliance can be used by children aged 8 years and above, and persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, if given supervision or instruction on safe use and understanding of hazards.
• Children between 3 and 8 years and persons with extensive disabilities should be kept away unless supervised.
• Children under 3 years should be kept away unless supervised.
• Supervise children to ensure they do not play with the appliance.
• Keep detergents away from children.
• Keep children and pets away from the appliance when the door is open.
• Children should not carry out cleaning or user maintenance without supervision.

1.2 General Safety

• This appliance is for cleaning household-type dishes and tableware only.
• Designed for single household domestic use in an indoor environment.
• May be used in offices, hotel guest rooms, B&B rooms, farm guest houses, and similar accommodation where use does not exceed average domestic usage levels.
• Do not change the appliance's specification.
• Operating water pressure: 0.05 (0.5) / 1 (10) MPa (bar).
• Maximum load: 13 place settings.
• Do not leave the appliance door open to avoid tripping hazards.
• If the supply cord is damaged, it must be replaced by the manufacturer, its Authorised Service Centre, or similarly qualified persons to avoid a hazard.
• ⚠️ WARNING: Knives and utensils with sharp points must be loaded with points down or horizontally.
• Before maintenance, deactivate the appliance and disconnect the mains plug.
• Do not use high-pressure water sprays or steam for cleaning.
• If ventilation openings are present in the base, do not cover them (e.g., with a carpet).
• Connect using new supplied hose-sets; old hose sets must not be reused.

2. Safety Instructions

2.1 Installation

• ⚠️ WARNING! Only a qualified person must install this appliance.
• Remove all packaging.
• Do not install or use a damaged appliance.
• Follow the supplied installation instructions.
• Take care when moving the appliance as it is heavy; use safety gloves and enclosed footwear.
• Do not install or use where the temperature is below 0 °C.
• Install in a safe, suitable place meeting installation requirements.
• Do not use before installing it in the built-in structure.

2.2 Electrical connection

• ⚠️ WARNING! Risk of fire and electric shock.
• Appliance is designed for connection to a grounding connection.
• Ensure rating plate parameters match the mains power supply.
• Always use a correctly installed shockproof socket.
• Do not use multi-plug adapters or extension cables.
• Ensure the mains plug and cable are not damaged. Cable replacement must be done by an Authorised Service Centre.
• Connect the mains plug to the socket only at the end of installation. Ensure access to the plug after installation.
• Do not pull the mains cable to disconnect; always pull the mains plug.
• Appliance is fitted with a 13 A mains plug. Use only a 13 A ASTA (BS 1362) fuse for replacement (UK and Ireland only).

2.3 Water connection

• Do not damage water hoses.
• Before connecting to new pipes, pipes not used for a long time, or after repair work/new devices (water meters), let water flow until clean and clear.
• Ensure no visible water leaks during and after first use.
• If the water inlet hose is damaged, close the water tap immediately and disconnect the mains plug. Contact the Authorised Service Centre to replace the hose.
• Without electrical power, the water protection system is inactive, posing a flood risk.
• The water inlet hose has a safety valve and a sheath with an inner mains cable.

⚠️ WARNING! Dangerous voltage.

2.4 Use

• Do not place flammable products or items wet with flammable products in, near, or on the appliance.
• Dishwasher detergents are dangerous; follow safety instructions on packaging.
• Do not drink or play with water in the appliance.
• Do not remove dishes until the programme is complete; some detergent may remain.
• Do not store items or apply pressure on the open door.
• The appliance can release hot steam if the door is opened during a programme.

2.5 Service

• Contact the Authorised Service Centre for repairs, using only original spare parts.
• Self-repair or non-professional repair can have safety consequences and may void the guarantee.
• Spare parts availability: 7 years after discontinuation for motor, pumps, heaters, piping, door parts, circuit boards, displays, sensors, software. Some parts are for professional repairers only.
• Spare parts availability: 10 years after discontinuation for door hinges, seals, spray arms, drain filters, racks, plastic parts.
• Lamps inside the product are designed for extreme appliance conditions (temperature, vibration, humidity) or operational status signals, not for household illumination.

2.6 Disposal

• ⚠️ WARNING! Risk of injury or suffocation.
• Disconnect from mains supply.
• Cut off and discard the mains cable.
• Remove the door catch to prevent children and pets from getting closed inside.

3. Installation

⚠️ WARNING! Refer to Safety chapters.

3.1 Building in

Refer to the Authorized Service Centre to replace it with the new one.

Diagram Description: Shows dimensions for building the dishwasher into a cabinet. Key dimensions include height range (820-900 mm), width (600 mm), depth (550 mm), and space for water/electrical connections.

3.2 Safety caps

If the furniture panel is not installed, open the appliance door carefully to avoid injury. After installation, ensure plastic covers are locked. Damage or removal of side door plastic covers may affect functionality and cause injury. If damaged, contact the Authorised Service Centre.

4. Product Description

Diagram Description: An illustration of the dishwasher interior showing:

• 1. Upper spray arm
• 2. Lower spray arm
• 3. Filters
• 4. Rating plate
• 5. Salt container
• 6. Air vent
• 7. Rinse aid dispenser
• 8. Detergent dispenser
• 9. Cutlery basket
• 10. Lower basket
• 11. Upper basket

ℹ️ The graphic is a general overview. Refer to other chapters or documents for more details.

5. Control Panel

Diagram Description: Shows the control panel with buttons and display:

• 1. On/Off button / Reset button
• 2. Delay start button
• 3. Display
• 4. Programme buttons (e.g., 50°, 60 min, 3 sec)
• 5. Option buttons (e.g., ECO, 60°, 50°)
• 6. AUTO programme button

5.1 Display

Diagram Description: Shows the display with indicators (A) and a time indicator (B).

5.2 Indicators

• Rinse aid indicator (?): On when rinse aid needs refilling.
• Salt indicator (?): On when salt container needs refilling.
• Self Clean indicator (?): On when internal cleaning is needed.
• Drying phase indicator (♨️): On when drying phase is selected; flashes when operating.

6. Programme Selection

6.1 Programmes

• A. Express 50°: Shortest programme for fresh, light soil.
• B. Full Express 60°: For fresh, lightly dried-on soil.
• C. Mix 60°: For normally soiled items, with drying.
• D. Intense 60°: For heavily soiled items, with drying.
• E. ECO: Longest programme, most efficient for crockery/cutlery with normal soil (standard for test institutes).

6.2 AUTO (Auto)

Automatically adjusts the dishwashing cycle to the load type. Senses soil degree and dish amount, adjusting temperature, water quantity, and wash duration.

1) This programme is used for Ecodesign Commission Regulation (EU) 2019/2022 compliance.

6.3 Options

Adjust programme selection with options:

• ? Crystal: Protects delicate loads (glassware) from damage by preventing rapid temperature changes and reducing temperature to 45 °C.
• ? Extreme: Improves dishwashing results by increasing wash temperature and duration.

7. Programmes Overview

1) Automatic door opening during the drying phase. Refer to "Basic settings".

7.1 Consumption values

1) Pressure, water temperature, mains supply variations, options, dish quantity, and soil degree can change values. 2) Values for programmes other than ECO are indicative.

7.2 Information for test institutes

For performance test information (e.g., EN60436), contact the manufacturer, including the model from the rating plate.

8. Basic Settings

Configure the appliance by changing basic settings.

1) For more details, refer to this chapter.

8.1 Setting mode

Navigate setting mode using programme buttons. The display shows a digit and a letter for each setting.

How to enter setting mode: Press and hold the 50° and ECO buttons simultaneously for about 3 seconds before starting a programme.

How to change a setting:

1. Ensure appliance is in setting mode.
2. Use Previous (A) or Next (C) to select the desired setting. The display shows the current value (digit and letter).
3. Press OK (B) to enter the setting. The current value flashes.
4. Use Previous or Next to change the value.
5. Press OK to confirm. The new setting is saved, and the appliance returns to the basic settings list.
6. Press and hold 50° and ECO simultaneously for about 3 seconds to exit setting mode.

8.2 The water softener

The water softener removes minerals that negatively affect washing results. Water hardness is measured in equivalent scales. Adjust the softener according to your local water hardness.

1) Factory setting. 2) Do not use salt at this level.

Set the correct water hardness level to keep the salt refill indicator active. Multi-tabs with salt are not effective enough for hard water.

Regeneration process: The water softener resin needs regular regeneration for correct operation. This is automatic and part of normal dishwasher operation. A new regeneration process starts between the final rinse and programme end after a prescribed water quantity is used.

High water softener settings may trigger regeneration mid-programme. This may prolong the programme by 5 minutes in certain cases. Softener rinsing lasts 5 minutes and may start mid-cycle or at the beginning of the next. This increases water consumption by 4 litres and energy by 2 Wh. Rinsing ends with a complete drain.

ℹ️ Consumption values are determined under standard laboratory conditions with water hardness 2.5mmol/L (softener level 3) according to regulation 2019/2022. Water pressure, temperature, and mains supply variations can affect values.

8.3 The rinse aid empty notification

Rinse aid helps dry dishes without streaks. It's released during the final rinse. The indicator turns on when the rinse aid chamber is empty. You can deactivate the notification if drying results are satisfactory with multi-tablets, but always use rinse aid for best performance. Activate the notification if using standard detergent or multi-tablets without rinse aid.

8.4 End sound

An acoustic signal sounds when the programme is completed. Acoustic signals also sound for malfunctions and cannot be deactivated.

8.5 Dry Assist

Improves drying results by automatically opening the appliance door during the drying phase.

⚠️ CAUTION! If children have access, deactivate Dry Assist as automatic door opening may pose a danger.

Dry Assist is activated with all programmes. Door opening time varies by programme and options. The display shows the remaining programme time when the door opens. ⚠️ CAUTION! Do not close the door within 2 minutes of automatic opening, as this can cause damage.

8.6 Key tones

Buttons make a click sound when pressed. This sound can be deactivated.

8.7 Latest programme selection

Allows automatic selection of the most recently used programme and options. The last completed programme before deactivation is saved. If disabled, the default programme is ECO.

9. Before First Use

1. Ensure water softener level matches water supply hardness; adjust if necessary.
2. Fill the salt container.
3. Fill the rinse aid dispenser.
4. Open the water tap.
5. Start the 50° programme without detergent or dishes to remove manufacturing residuals. The appliance recharges the water softener for up to 5 minutes before the wash phase begins. This procedure repeats periodically.

9.1 The salt container

⚠️ CAUTION! Use only regeneration salt for dishwashers; do not use kitchen salt. Salt recharges the water softener resin for good washing results.

How to fill the salt container:

1. Turn the cap counterclockwise and remove it.
2. Add 1 litre of water (first time only).
3. Fill the salt container with 1 kg of salt until full.
4. Shake the funnel by its handle to get the last granules inside.
5. Remove any salt around the opening.
6. Turn the cap clockwise to close.

⚠️ CAUTION! Water and salt may spill when filling. To prevent corrosion, fill the salt container and immediately start a complete dishwashing cycle with detergent.

9.2 How to fill the rinse aid dispenser

⚠️ CAUTION! Compartment (A) is for rinse aid only; do not fill with detergent.

⚠️ CAUTION! Use only rinse aid designed for dishwashers.

1. Press release button (D) to open lid (C).
2. Pour rinse aid into dispenser (A) until it reaches the 'max' fill level.
3. Wipe up spilled rinse aid with an absorbent cloth to prevent excessive foam.
4. Close the lid, ensuring the release button locks.

You can adjust the released quantity (B) between position 1 (lowest) and position 4 or 6 (highest).

10. Daily Use

1. Open the water tap.
2. Press and hold the power button until the appliance is activated.
3. Fill the salt container if empty.
4. Fill the rinse aid dispenser if empty.
5. Load the baskets.
6. Add detergent.
7. Select and start a programme.
8. Close the water tap when the programme is complete.

10.1 Using the detergent

Diagram Description: Shows the detergent compartment (A) with a prewash compartment (B) and lid (C).

1. Press release button (B) to open lid (C).
2. Place detergent (powder or tablets) in compartment (A).
3. If the programme has a prewash phase, add a small amount of detergent to the inner appliance door.
4. Close the lid, ensuring the release button locks.

ℹ️ For detergent dosage, refer to manufacturer's instructions. Typically, 20-25 ml of gel detergent is sufficient for a normal load. Do not exceed 30 ml of gel detergent in compartment (A).

10.2 How to select and start a programme

1. Press the button for the desired programme. The related light turns on, and the display shows the programme duration.
2. Press and hold until activated.
3. Close the appliance door to start the programme.

10.3 How to activate options

1. Select a programme.
2. Press the button for the desired option. The related light turns on, and the display shows the updated programme duration.

ℹ️ By default, options must be activated each time. If latest programme selection is enabled, saved options activate automatically. Options cannot be activated/deactivated during a running programme. Not all options are compatible. Activating options may increase water/energy consumption and programme duration.

10.4 How to select and start the programme AUTO

1. Press AUTO. The related light turns on, and the display shows the programme duration.
2. Close the appliance door to start. The appliance senses load type and adjusts the cycle. Sensors operate multiple times, potentially decreasing initial duration.

10.5 How to delay the start of a programme

1. Select a programme.
2. Press repeatedly until the desired delay time (1-24 hours) is shown. The related light turns on.
3. Close the appliance door to start the countdown. Delay time and programme selection cannot be changed during countdown. The programme starts when countdown is complete.

10.6 How to cancel the delay start while the countdown operates

Press and hold the power button (or equivalent) for about 3 seconds. The appliance returns to programme selection. You will need to select the programme again.

10.7 How to cancel a running programme

Press and hold the power button (or equivalent) for about 3 seconds. The appliance returns to programme selection. Ensure detergent is in the dispenser before starting a new programme.

10.8 Opening the door while the appliance operates

Opening the door during a programme stops the appliance, potentially affecting energy consumption and duration. After closing, it continues from the interruption point. If opened for over 30 seconds during drying, the programme ends (unless opened by Dry Assist).

10.9 The Auto Off function

Saves energy by switching off the appliance when not operating. It activates automatically when a programme is completed or after 5 minutes if a programme was not started.

10.10 End of the programme

When complete, the display shows 0:00. Auto Off switches the appliance off. All buttons are inactive except the on/off button.

11. Hints and Tips

11.1 General

• Washing dishes in the dishwasher uses less water and energy than washing by hand.
• Load the dishwasher to full capacity to save water and energy. Arrange items as instructed and do not overload for best cleaning.
• Do not pre-rinse dishes by hand; it increases water/energy consumption. Use a programme with a prewash phase if needed.
• Remove large food residues and empty cups/glasses before loading.
• Soak or scour cookware with firmly cooked-on food before washing.
• Ensure items in baskets do not touch or cover each other for complete water access.

11.2 Using salt, rinse aid and detergent

• Use only dishwasher-specific salt, rinse aid, and detergent. Other products can cause damage.
• For hard/very hard water areas, use basic detergent (powder, gel, tablets without additives), rinse aid, and salt separately for optimal results.
• Detergent tablets may not dissolve fully on short programmes. Use tablets with longer programmes to prevent residues.
• Use the correct detergent quantity. Insufficient detergent leads to poor cleaning and spotting. Too much detergent with soft water causes residues. Adjust detergent based on water hardness.
• Use the correct rinse aid quantity. Insufficient rinse aid reduces drying. Too much causes bluish layers.
• Ensure the water softener level is correct. Too high a level with excess salt may cause rust on cutlery.

11.3 What to do if you want to stop using multi-tablets

1. Set the water softener to the highest level.
2. Ensure salt and rinse aid containers are full.
3. Start the 50° programme without detergent or dishes.
4. After completion, adjust the water softener according to local water hardness.
5. Adjust the rinse aid quantity.

11.4 Before starting a programme

Ensure:

• Filters are clean and correctly installed.
• Salt container cap is tight.
• Spray arms are not clogged.
• Salt and rinse aid are sufficient (unless using multi-tablets).
• Items are arranged correctly in baskets.
• Programme is suitable for load type and soil degree.
• Correct detergent quantity is used.

11.5 Loading the baskets

• Utilize the full basket space.
• Wash only dishwasher-safe items.
• Do not wash: wood, horn, pewter, copper, aluminium, delicate ornamented porcelain, unprotected carbon steel (can cause cracking, warping, discolouration, pitting, or rust).
• Do not wash items that absorb water (sponges, cloths).
• Place hollow items (cups, glasses, pans) with the opening facing downwards.
• Ensure glasses do not touch each other.
• Place light or plastic items in the upper basket, ensuring they do not move freely.
• Put cutlery and small items in the cutlery basket.
• Ensure spray arms can move freely before starting.

11.6 Unloading the baskets

1. Let tableware cool down before removing; hot items can be easily damaged.
2. Remove items from the lower basket first, then the upper basket.

Water may remain on appliance surfaces after the programme.

12. Care and Cleaning

⚠️ WARNING! Before any maintenance (except Self Clean programme), deactivate the appliance and disconnect the mains plug.

ℹ️ Dirty filters and clogged spray arms negatively affect washing results. Check and clean them regularly.

12.1 Self Clean

A programme designed to clean the appliance interior optimally, removing limescale and grease. The indicator turns on when cleaning is needed.

How to start the Self Clean programme:

Before starting, clean filters and spray arms.

1. Use a descaler or dishwasher-specific cleaning product, following packaging instructions. Do not put dishes in baskets.
2. Press and hold the 50° and AUTO buttons simultaneously for about 3 seconds. Indicators and flash, and the display shows programme duration.
3. Close the door to start. The indicator turns off when complete.

12.2 Internal cleaning

• Clean the interior with a soft damp cloth.
• Do not use abrasive products, pads, sharp tools, strong chemicals, scourers, or solvents.
• Wipe the door, including the rubber gasket, weekly.
• For optimal performance, use a dishwasher-specific cleaning product every two months, following instructions.
• For best results, start the Self Clean programme.

12.3 Removal of foreign objects

Check filters and sump after each use. Foreign objects (glass, plastic, bones, toothpicks) reduce cleaning performance and can damage the drain pump.

⚠️ CAUTION! If foreign objects cannot be removed, contact an Authorised Service Centre.

1. Disassemble the filter system as instructed.
2. Manually remove foreign objects.
3. Reassemble the filters as instructed.

12.4 External cleaning

• Clean with a moist soft cloth.
• Use only neutral detergents.
• Do not use abrasive products, pads, or solvents.

12.5 Cleaning the filters

The filter system has 3 parts.

1. Turn filter (B) counterclockwise and remove it.
2. Remove filter (C) from filter (B).
3. Remove the flat filter (A).
4. Wash the filters.
5. Ensure no food residues are in or around the sump edge.
6. Replace flat filter (A), ensuring it's correctly positioned under the 2 guides.
7. Reassemble filters (B) and (C).

⚠️ CAUTION! Incorrect filter positioning can cause bad washing results and appliance damage.

12.6 Cleaning the lower spray arm

Clean regularly to prevent clogging. Clogged holes cause unsatisfactory washing results.

1. Pull the lower spray arm upwards to remove it.
2. Wash the spray arm under running water. Use a thin pointed tool (e.g., toothpick) to remove particles from holes.
3. Press the spray arm downwards to install it back.

12.7 Cleaning the upper spray arm

Do not remove the upper spray arm. If openings are clogged, remove particles with a thin pointed object (e.g., toothpick).

13. Troubleshooting

⚠️ WARNING! Improper repair can be dangerous. Repairs must be performed by qualified personnel.

Most problems can be solved without contacting a Service Centre. Refer to the table for information on possible problems. Some problems display an alarm code.

After checking, deactivate and reactivate the appliance. If the problem persists, contact an Authorised Service Centre. For undescribed alarm codes, contact the Service Centre.

⚠️ WARNING! Do not use the appliance until the problem is completely fixed. Unplug and do not plug it in again until certain it operates correctly.

13.1 The dishwashing and drying results are not satisfactory

Refer to "Before first use", "Daily use", or "Hints and tips" for other possible causes.

14. Technical Information

1) Refer to the rating plate for other values. 2) If hot water comes from an alternative source (e.g., solar panels), use it to decrease energy consumption.

14.1 Link to the EU EPREL database

The QR code on the energy label links to the EU EPREL database. Keep the energy label with the user manual and other documents. Find product performance information at https://eprel.ec.europa.eu using the model name and product number from the rating plate. For energy label details, visit www.theenergylabel.eu.

15. Environmental Concerns

Recycle materials with the ♻️ symbol. Place packaging in relevant containers for recycling. Help protect the environment and human health by recycling waste electrical and electronic appliances. Do not dispose of appliances marked with the ♻️ symbol with household waste. Return the product to your local recycling facility or municipal office.