ZKTeco | Biometrics and Computer Vision
User Guide for ZKTeco models including: G4, Multi-Biometric Identification Terminal, G4 Multi-Biometric Identification Terminal
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DocumentDocumentQuick Start Guide Applicable Model: G4[QR] Version: 1.0 Due to regular upgrades of systems and products, ZKTeco could not guarantee exact consistency between the actual product and the written information in this manual. Safety Precautions Before installation, please read the following precautions carefully to prevent the risks and danger to this product, users or any other person. Do not expose to direct sunlight, water, dust and soot. Do not place any magnetic objects near the product. Magnetic objects such as magnets, CRT, TV, monitors or speakers may damage the device. Do not place the device next to heating equipment. Prevent water, drinks or chemicals leaking into the device. This product is not intended for use by children unless they are supervised. Do not drop or damage the device. Do not disassemble, repair or modify the device. Do not use the device for any purpose other than those specified. Remove dusts or dirts regularly. While cleaning, wipe dust off with a smooth cloth or towel instead of water. Contact your supplier in case of any problem! 1 1.55m User Registration 1) The recommended distance For the user's height ranging from 1.5m to 1.8m, the recommended device height is 1.55m from the ground. It can be adjusted and installed according to the user's average height. a. The recommended position The registration and verification position of the device shouldn't be changed to avoid affecting the verification accuracy. If it is necessary to move the device, then move it horizontally keeping the vertical height same. 2 1.55m 1.55m User Registration 2) The recommended and not-recommended facial expressions: 3) Registration During registration, please adjust your position and keep your face inside the green frame. 3 Device Overview Front Side Visible Light Camera IR Camera LED IR LED 7-Inch HD Capacitive Touch Screen IC Card Reader QR Code Scanner Bottom USB Port Reset Button Speaker 4 Device Overview Product PIN Diagram +12V GND IWD0 IWD1 WD0 WD1 Wiegand In Wiegand Power Out Output NO COM NC +12V GND Power In Lock SEN GND BUT NO COM NC Lock Button Sensor Tamper Switch Ethernet Port Power Port Product Dimensions 10.4in (264.0mm) 4.4in (112.0mm) 2.0in (51.0mm) 5 7.2in (182.8mm) 3.1in (79.5mm) Product Installation Mounting the device on wall 1 1.2m 7 8 Mounting Hole Mounting Hole Mounting Hole G4 Mounting template (Only for your reference) Mounting Hole Wiring Hole Mounting Hole 9 10 Mounting Hole 11 Mounting Hole Mounting Hole Instruc tion for using this template: 12 Before installing the device, please paste this template onto the desired installation place, and then drill holes and lay cables according to the marks on the template. 13 Baseline 14 Recommended height from the ground is 1.2m and can be adjusted according to the personnel average height. 15 2 Paste the mounting template sticker onto the wall, and drill holes according to it. 3 Fix the back plate to the wall using wall mounting screws. 4 Attach the device to the back plate. Fasten the device to the back plate with a security screw. 6 Ethernet & Power Connection Power Connection 12V DC Adaptor Recommended power supply Rating of 12V and 3A To share the device's power with other devices, use a power supply with higher current ratings. LAN Connection PC Click [COMM.] > [Ethernet] > [IP Address] , input the IP address and click [OK]. 7 8 7 6 5 4 3 2 1 Lock Relay Connection The system supports both Normally Opened Lock and Normally Closed Lock. The NO Lock (normally opened when powered) is connected with `NO' and `COM' terminals, and the NC Lock (normally closed when powered) is connected with `NC' and `COM' terminals. The power can be shared with the lock or can be used separately for the lock, as shown in the example with NC Lock below: Device not sharing power with the NC lock: Lock Power NC Lock FR107 DC12V SEN GND BUT NO COM NC +12V GND Device sharing power with the NC lock: NC Lock DC12V 8 FR107 SEN GND BUT NO COM NC +12V GND Connecting Other Devices Button & Sensor Connection Alarm Connection Door Sensor No Touch EXIT Exit Button SEN GND BUT NO COM NC Wiegand Connection Alarm power Alarm NO COM NC Wiegand Reader +12V GND IWD0 IWD1 WD0 WD1 Wiegand Device Wiegand In Port 9 Standalone Installation Option A PC TCP/IP WAN 3G Door Sensor Option B PC Switch Alarm Lock Exit Button 10 Menu Functions Enroll New User Tap Main Menu > User Mgt. > . The settings include entering ID, Name, choosing User Role, Enroll Card Number (ID card is optional), Password, Face, and setting Verification Mode. Note: Normal User is not authorized to operate the menu options of the device. Only Super Admin can operate all the menu options of the device. Thus it is recommended to register super administrator initially. 11 Menu Functions Access Control Tap Main Menu > Access Control > Access Control Options to enter Access Control Options setting interface and set relevant parameters of the access control. Network Settings Tap Main Menu > System Settings > Network Settings, set the IP Address. The device will communicate with the PC via the Ethernet parameters. To use Cloud Server Setting set Server Address and Server port according to the server. 12 Menu Functions QR Code Scanner 1) Attendance QR Code Tap Main Menu > System Settings > Attendance parameters > QRCode. If it is enabled, the camera can recognize the QR code image on the ZKBioSecurity Mobile APP captured by the lens or the QR code scanner.Find the attendance QR code on the ZKBioSecurity Mobile App. Align it with the QR code scanner at the bottom right corner of G4[QR]. You can check in/out when verification is successful.About how to set the attendance QR code, please refer to Chapter 7.5 of the [ZKBioSecurity Mobile APP User Manual]. 13 Menu Functions 2) Access Control QR Code Tap Main Menu > System Settings > Access control record settings > QRCode. If it is enabled, the camera can recognize the QR code image on the ZKBioSecurity Mobile APP captured by the lens or the QR code scanner. Find the access control QR code on the ZKBioSecurity Mobile App. Align it with the QR code scanner at the bottom right corner of G4[QR]. The gate will open when verification is successful. About how to set the access control QR code, please refer to Chapter 7.5 of the [ZKBioSecurity Mobile APP User Manual]. 14 Menu Functions Attendance Record Search View attendance records in the device: Tap Main Menu > Record Search > Att Log enter Name or Employee ID > select Time Range > press OK, the corresponding attendance logs will be displayed. NOTE: If the User ID field is left blank, records of all users will be displayed. View attendance records on computer: Tap Main Menu > USB disk Management > USB disk Download. Insert the USB disk and download the data to the USB drive, then copy this data from the USB drive to your PC. The filename of the downloaded data will be "Device Serial Number.dat", which can be opened and viewed in the PC. 15 Menu Functions & Troubleshooting Date and Time Settings Tap Main Menu > System Settings > Date and Time, to enter Date and Time setting interface to set the relevant parameters. Troubleshooting 1. Failed to gain access after successful verification. Ø Check with the administrator, whether the enrolled face has been removed from the device or not. 2. Door doesn't open after successful verification. Ø Check if the lock open duration parameter is set appropriately. 16 ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 Fax : +86 755 - 89602394 www.zkteco.com Copyright © 2021 ZKTECO CO., LTD. All Rights Reserved.