WIFI SETTINGS GUIDE

Turn On/Off Your WiFi

A. Via the Self Care portal

1. On your Self Care dashboard, scroll down until you see the Internet Connection section. Look for the Turn On/Off WiFi button and toggle on to enable your WiFi. Your network is discoverable to all and devices can connect to it.

2. Toggle off the button to disable your entire WiFi network. All devices will be disconnected and your network cannot be accessed. This action is not recommended.

A visual representation shows a toggle switch labeled 'Turn On/Off WiFi' in an 'On' state, indicating the WiFi is active. Another visual shows the same toggle switch in an 'Off' state with a confirmation dialog box stating 'Turning off your WiFi will disable your entire network and disconnect all devices on it.' with options to 'CANCEL' or 'TURN OFF'.

B. Via the TIME Internet app

1. From the Control Hub screen, tap on WiFi Configuration > WiFi Settings.

A visual representation of a mobile app screen shows 'Control Hub' with options like 'Connection Status', 'RUN DIAGNOSTICS', 'Parental Controls', 'Device Installation', 'WiFi Configuration', and 'PPPOE Credentials'. The next screen shows 'WIFI CONFIGURATION' with 'Connected WiFi' and 'WiFi Settings' as options.

2. Toggle on the Turn On/Off WiFi button to enable your WiFi. Your network is discoverable to all and devices can connect to it.

A visual representation of a mobile app screen shows 'WIFI SETTINGS' with options to 'Change WiFi Name', 'Hide WiFi', 'WiFi Scheduling', and 'Turn On/Off WiFi'. The 'Turn On/Off WiFi' toggle is shown in the 'On' position.

3. Toggle off the button to disable your entire WiFi network. All devices will be disconnected and your network cannot be accessed. This action is not recommended.

A visual representation shows a confirmation dialog box stating 'Are you sure? Turning off your WiFi will disable your entire network and disconnect all devices on it.' with options to 'CANCEL' and 'TURN OFF'.

Change WiFi Name and Password

A. Via the TIME Internet app

1. From the Control Hub screen, tap on WiFi Configuration > Connected WiFi.

A visual representation of a mobile app screen shows 'Control Hub' with various options. The next screen shows 'WIFI CONFIGURATION' with 'Connected WiFi' and 'WiFi Settings' as options.

2. Key in your new WiFi network name (SSID) and password. Tap Save to update.

*Please note that once you have saved your changes, the devices connected to your old SSID and password will be disconnected and you will have to connect again with the new credentials.

Visual representations show mobile app screens where a user enters a new WiFi network name and password, then taps 'SAVE'. A subsequent confirmation dialog appears stating 'Change WiFi Login. All your devices will be disconnected. Please reconnect with your new WiFi name and/or password.' with an 'OK' button.

B. Via web browser (HG8145V5)

1. Enter the default IP address (192.168.100.1) in your web browser.

2. Log in to your router's configuration page by using your default username and TIME followed by the last 4 digits of your wireless key (e.g. TIME1234) as your password.

3. Go to Home Page. Make your changes under WiFi Setting.

4. Configure the SSID and password for 2.4Ghz and 5Ghz WLAN respectively. By default, the SSID and password for both bands are the same. If they use the same SSID and password, then band steering is enabled. This means that your device can automatically roam between 2.4Ghz and 5Ghz seamlessly.

A visual representation shows a router configuration interface. It displays options for enabling 2.4G and 5G networks, with fields to input 'Wi-Fi Name' and 'Password' for each. It also shows a 'Save' button. Text labels indicate where to 'Key in new SSID & password'.

C. Via web browser (WA8021V5)

1. Enter the default IP address (192.168.100.1) in your web browser.

2. Log in to your router's configuration page by using your default username and TIME followed by the last 4 digits of your wireless key (e.g. TIME1234) as your password.

3. Go to My WiFi.

4. Configure the SSID and password for WLAN respectively and click Apply.

A visual representation shows a web interface for WiFi settings. It includes a 'Dual-band Combination' toggle, a 'Wi-Fi Name' input field, an 'Encrypt' dropdown, a 'Wi-Fi Password' input field, and a 'Wi-Fi Power Mode' dropdown. An 'Apply' button is present at the bottom.

Hide WiFi Network (via TIME Internet app)

1. On the Control Hub screen, tap on WiFi Configuration > WiFi Settings > Hide WiFi.

Visual representations show mobile app screens navigating through 'Control Hub' to 'WIFI CONFIGURATION' and then to 'WIFI SETTINGS'. Within 'WIFI SETTINGS', there is an option for 'Hide WiFi' with a toggle switch.

2. Toggle on the Hide WiFi button to make your network undiscoverable to any device(s) not connected to your WiFi.

A visual representation shows the 'WIFI SETTINGS' screen with the 'Hide WiFi' toggle switched on. The description for 'Hide WiFi' states: 'This will make your WiFi network undiscoverable to any device that is not connected to it.'

3. To make your network discoverable again, just toggle off the Hide WiFi button.

WiFi Scheduling (via TIME Internet app)

1. On the Control Hub screen, tap on WiFi Configuration > WiFi Settings > WiFi Scheduling.

Visual representations show mobile app screens navigating through 'Control Hub' to 'WIFI CONFIGURATION' and then to 'WIFI SETTINGS'. Within 'WIFI SETTINGS', there is an option for 'WiFi Scheduling' with a toggle switch.

2. Toggle on the WiFi Scheduling button to set a start and end time (24-hour format) for your WiFi to be turned on and accessible. For example, if you set your start time at 07:00 and end time at 23:00, that means that during the hours in between, your WiFi is turned on and devices can connect to it. After the scheduled time ends at 23:00, your WiFi will turn off and all devices will be disconnected from the network.

Visual representations show mobile app screens with time selection interfaces. One screen allows setting a 'START AT' time (e.g., 07:00), and another allows setting a 'CLOSE AT' time (e.g., 23:00), with 'CONFIRM' buttons for each.

3. Toggle off the WiFi Scheduling button to keep your WiFi turned on at all times.