912083 - Shenandoah Pergola

Important Safety Information

WARNING

When assembling and using this product, basic safety precautions should always be followed to reduce the risk of personal injury and damage to the product.

• Please read instructions prior to assembly and use. Do not use excessive force during set up.
• Package may contain small items; be sure to keep away from small children.
• Please use common sense and be aware of your safety during assembly. Wear protective gloves if necessary. It is recommended to have a minimum of 2 people available for a safe assembly.
• Begin assembly no less than 8 ft. from any obstruction such as a fence, house, overhanging branches, or electrical wires.
• Install on level ground.

This shade product is intended for sunshade and enjoyment purposes and is not considered a permanent structure. Large shade pieces catch more wind than many people realize. Even a moderate wind could be enough to damage the fabric and frame if instructions are not followed. It is not meant to withstand damaging weather conditions, including wind, rain, snow or lightning. Do not use during these conditions. Manufacturer is not responsible for weather related damages - including but not limited to wind, rain and other adverse weather conditions.

Water may pool on the canopy top if used during a rain event. This may cause the frame to collapse. The canopy is water resistant, not waterproof and may leak during exposure to precipitation.

Taking off your canopy and fabric side panels is always recommended when your gazebo is not in use.

• Always secure, stake or weigh down shade canopy during assembly and once setup.
• We DO NOT recommend assembly or use during weather events such as wind, rain or other adverse conditions.
• Provided stakes are to keep canopy in place during assembly and are NOT designed as a permanent method of securing canopy to protect it from weather damage.

Keep all flame and heat sources away from material. It is not fireproof. It will burn if left in contact with any heat or flame source.

The application of any foreign substance to the canopy may render the flame-resistant properties ineffective.

This shade product is designed to be a temporary structure for shade purposes. It is recommended to be taken down and stored in a dry location after each use. It should not be left up unattended, overnight or during adverse weather conditions. Wipe down and dry off metal parts. Canopy should be dried prior to storage.

Part List

It is recommended that 3-4 people assemble this gazebo. Assembly time is approximately 2 hours.

Assembly Instructions

Step 1

Attach part G to part A1 using part 1 (M6x15) screws. Then attach part A to part G. Repeat for all four corners.

Step 2

Attach part H1 to the top of each leg post (A) using part 1 (M6x15) screws. Then attach part H to part H1. Repeat for all four leg posts.

Step 3

Assemble the side beams. Connect parts B and B1 to part K using part 1 (M6x15) screws. Then attach part J to the ends of the assembled beams. Repeat for the other side using parts C and C1.

Note: Ensure the hole on the narrow face of part K is faced outwards during assembly.

Step 4

Attach the assembled side beams (from Step 3) to the leg posts. Connect the beams to the top brackets (H1) using part 3 (M6x75) screws.

Step 5

Connect the top beams. Attach parts I to the top of the leg posts using part 1 (M6x15) screws.

Step 6

Assemble the roof support beams. Connect parts D and L to part J1 using part 1 (M6x15) screws.

Step 7

Attach the roof support beams to the top frame. Secure the assembled roof supports (J1) to the top beams (I) using part 2 (M6x55) screws.

Step 8

Connect the roof crossbars. Insert part F1 into part F. Repeat for all roof crossbars.

Step 9

Attach the canopy. Use part Q to secure the canopy to the frame. Use straps S to tie the canopy to the frame. Use part R to secure the legs to the ground.

When tying the straps for the canopy to the frame, please do not overtighten the straps. This may put unnecessary stress on the grommets on the canopy top.

Customer Service and Warranty

For the best possible service regarding parts and assembly, please contact Backyard Expressions customer service by emailing: customerservice@ddicorp.com.

Emails are responded to quickly and are the fastest and most accurate way to communicate item/parts needs.

PLEASE KEEP ORIGINAL RECEIPT AND INSTRUCTION MANUAL for possible future reference. Original receipt is required for any warranty claims.

When emailing, please include the following information:

• Item Name: Shenandoah Pergola
• Item Code /UPC Code (Begins with 6-81129-): 681129120833
• Specific Issue
• Part Needed—Please Identify from Assembly Instructions
• Your Shipping Address

Parts and parts listings for many products can be found at: https://backyard-expressions.com/collections/replacement-parts.

PRODUCT WARRANTY shall not apply to any product or any part thereof, which has been subject to accident, negligence, weather-related damage, alteration, abuse, or misuse or to product sold as-is, end of season, open box or other substantially discounted product. Backyard Expressions makes no warranty whatsoever in respect to accessories or parts not supplied by them.

Backyard Expressions is not responsible for any incidental or consequential damages which may arise out of the purchase or use of any Backyard Expressions product. Product liability for any breach of this warranty shall be at the discretion of Backyard Expressions and limited to repair or replacement of the defective product.

Warranty claims received 90 days after purchase date (receipt required) may be subject to additional costs and are assessed by the Warranty Claim Department.

If you prefer, you may also leave a message or send a text to 1-612-888-7550. Your message will be responded to during normal weekday business hours in the order received.