Switch-It CTRL+5 User Manual

Introduction and Contact Information

Thank you for choosing a Switch-It product. Sunrise Medical welcomes your questions and comments regarding this manual, product safety and reliability, and the service provided by your authorized Sunrise Medical dealer. Please do not hesitate to call or write to us at the addresses provided.

In North America:

SUNRISE MEDICAL (US) LLC
Customer Service Department
12002 Volunteer Blvd.
Mount Juliet, TN 37122, USA
Tel: 1-800-333-4000
Fax: 1-800-300-7502
www.SunriseMedical.com

Sunrise Medical S.A.S
ZAC de la Vrillonnerie
17 Rue Mickaël Faraday
37170 Chambray-Lès-Tours
Tel: +33 (0) 2 47 55 44 00
Email: info@sunrisemedical.fr
www.SunriseMedical.fr

Remember to register your product and inform us of any address changes. This allows us to send you safety information, new product updates, and options to enhance your product experience.

You can also register your product at: www.SunriseMedical.com/register

Getting Answers to Your Questions

Your authorized Sunrise Medical dealer knows your wheelchair best and can answer most questions regarding safety, operation, and system maintenance. Please fill out the form below and keep it for future reference.

Dealer: ___________________________________________________
Address: _____________________________________________________
Telephone: ___________________________________________________
Serial Number: ____________________ Date of Purchase: ______________

Other Useful Information

All components of this equipment are free from natural rubber (latex).

Disposal and Recycling Information

When the product reaches the end of its life cycle, please take it to an authorized collection or recycling center designated for this purpose by local authorities. This product is made from various materials. Your product must be disposed of separately from regular household waste.

Your product must be disposed of in accordance with applicable local regulations and laws. Most materials used in the manufacturing of this product are recyclable.

Collecting and recycling your product at the time of disposal will help preserve natural resources and ensure environmentally responsible disposal.

Ensure you are the legal owner of the product before arranging for its collection in accordance with the above regulations.

[Dealer Stamp and Signature]

If you have a visual impairment, this document can be consulted in PDF format at www.SunriseMedical.com.

Important Safety Information

NOTE: Inspect all components for damage. Do NOT use the equipment if it is damaged. For more information, contact Sunrise Medical.

WARNING!

DO NOT INSTALL this equipment without first reading and understanding this manual. If you do not understand the warnings, cautions, and instructions, contact a qualified therapist or an authorized Sunrise Medical dealer, otherwise you may injure yourself or damage your product.

WARNING!

This device may be subject to interference from electromagnetic fields and radio frequencies. If you have reason to believe that this product has been affected by electromagnetic or radio frequency interference, contact your authorized Sunrise Medical dealer immediately.

1. Radio wave sources, such as radio stations, television channels, TV stations, amateur radio transmitters, two-way radios, and mobile phones, can interfere with the device's electrical operation.
2. In case of unintentional movement or unintentional brake release, turn off the wheelchair and have it inspected, repaired, and/or replaced.
3. If the wheelchair operates abnormally, turn it off and have it inspected, repaired, and/or replaced.
4. If the joystick is damaged, it may cause abnormal wheelchair operation. Turn off the wheelchair and have it inspected, repaired, and/or replaced.
5. If any of the device's cables are damaged, nicked, or disconnected, turn off the wheelchair and have it inspected, repaired, and/or replaced.

General Warnings

WARNING!

1. Do not open or attempt to alter the CTRL+5 housing. Any alteration may cause internal circuit malfunction.
2. Do not attempt to alter the fasteners of the CTRL+5 housing, except for maintenance operations.
3. Hand-tighten mounting hardware.
4. Check the tightness of mounting hardware monthly.
5. The CTRL+5 cable harness must not be loose or impede seating functions. Ensure wires are not pinched when the wheelchair's actuator is operated.
6. This product is intended for single-user operation.
7. Always use parts and/or accessories recommended by Sunrise Medical for this wheelchair.
8. Never pull on cables. Wires may break inside harnesses or connectors. To disconnect a plug or connector, always pull by the plug or connector, never by the cable.
9. If a button on the CTRL+5 housing is accidentally pressed, its associated function will be activated.
10. Do not reuse mounting hardware or fasteners.
11. The product label may peel off due to environmental conditions such as heat, sun exposure, or humidity. If this occurs, contact your Sunrise Medical dealer to order a new label.
12. Always turn off the wheelchair during periods of non-use.
13. Ensure the wheelchair is turned off during transport in a motorized vehicle.
14. Avoid hitting, leaning on, or hanging anything from the CTRL+5 housing.
15. Do not use your wheelchair in the shower, pool, or other water-containing areas.
16. Avoid areas with excessive humidity (e.g., do not leave your wheelchair in a humid bathroom while showering).
17. If the product becomes damp or wet (from rain or cleaning), dry it immediately.
18. Avoid contact with salt or salty solutions that could damage the wheelchair.

User Information

You have chosen a Switch-It product, and we thank you for your trust. Sunrise Medical offers quality mobility products designed to enhance your independence and facilitate your daily activities.

As part of our continuous product improvement initiative, Sunrise Medical reserves the right to modify specifications and models without prior notice.

About This User Manual

This user manual will help you operate and maintain your product safely.

Dealer: This user manual must be given to the user.

User: Before using this product, read this manual thoroughly and keep it for future reference.

Safety Guidelines

Temperature Safety

WARNING!

1. When the CTRL+5 housing is not in use, avoid exposing it to direct sunlight for prolonged periods. Some components of the CTRL+5 housing, such as the keypad, cable, and housing, may heat up or become brittle if exposed to the sun for too long, potentially causing skin burns or rendering the CTRL+5 inoperable.
2. During prolonged sun exposure, labels may peel off or fade and become illegible.

Electromagnetic Radiation Safety

CAUTION!

The standard version of your CTRL+5 device has been tested in accordance with current regulatory requirements for electromagnetic radiation (EMC requirements). Despite these tests:

Electromagnetic radiation may influence the CTRL+5 housing. This possibility cannot be excluded.

For example:

1. Mobile phones.
2. Long-range medical devices.
3. Other sources of electromagnetic radiation.

The CTRL+5 housing may also create interference with electromagnetic fields.

For example:

1. Store entrances.
2. Commercial and/or domestic alarm systems.
3. Garage door opening systems.

The presence of an EMC event may cause your product to operate erratically.

Should such a problem occur, please report it immediately to your authorized Sunrise Medical dealer.

Choking Hazard Safety

DANGER!

This mobility aid product is composed of small parts which, under certain conditions, may present a choking hazard to young children.

Programmable Controls Safety

WARNING!

It is possible to assign a function to the input control (buttons, jacks) of your seating system. If controls have been assigned to perform a dual function or individual functions, familiarize yourself with the operation of each.

Do not hesitate to contact your authorized Sunrise Medical dealer or Sunrise Medical technical service if you have not received any information on this subject. Failure to comply with this instruction may result in damage to the product or nearby property, and/or injury.

WARNING!

If the electric tilt controls have a lock function, simply press any button on the CTRL+5 module to interrupt the seat movement activated by the lock function. Additionally, you can press the power button of the wheelchair control system to interrupt any electric movement in case of unwanted movement.

WARNING!

Before using the CTRL+5, ensure the user is capable of correctly pressing the CTRL+5 module buttons to stop any unwanted seat movement triggered by the lock function or voice activation.

Voice Control Safety

CAUTION!

Before activating and using voice recognition, ensure the CTRL+5 module is installed in a way that is accessible to the user or attendant so they can reach the buttons or switches and press them.

Environment Safety

CAUTION!

Before activating an electric tilt function, ensure the electric wheelchair is clear of any obstacles that could limit or impede the movement of the tilt system.

Maintenance and Care

The lifespan of your wheelchair depends directly on the quality of its maintenance. For information on specific settings, maintenance, or repairs, contact your authorized Sunrise Medical dealer.

Storage Recommendations

WARNING!

1. Store your device in a clean and dry location. This will prevent rust and corrosion on your wheelchair.
2. Before reusing your device after a storage period, check its proper operation.
3. If you have not used the device for more than three months, have it inspected by an authorized Sunrise Medical dealer before reusing it.

Cleaning and Disinfection

1. Wipe the CTRL+5 housing with a cloth once a week.
2. In the presence of foreign matter, use a slightly damp (not wet) cloth.
3. Remember to dry all components of the device before turning it back on.
4. Remember to clean your device regularly. This will help you detect any worn or detached parts. If you notice any detached, damaged, or worn parts, replace them before turning the device back on.

CAUTION!

Remember to wipe all parts of the device if it becomes damp or wet after cleaning or if it has been exposed to water or humidity during use.

CAUTION!

1. Do not use solvents, bleach, abrasives, synthetic detergents, polish, or aerosols.
2. Disinfectants may be used if diluted according to the manufacturer's instructions.
3. Ensure surfaces are rinsed with clean water and completely dried.

Hygiene Measures When Transferring Wheelchair Ownership

Before allowing another person to use the wheelchair, it must be carefully prepared. All surfaces that come into contact with the new user must be disinfected.

To do this, you must use a disinfectant listed in the approved/recommended products for your country, for rapid alcohol-based disinfection of products and medical devices requiring quick disinfection. Please read the instructions of the disinfectant product manufacturer.

In general, complete disinfection cannot be guaranteed on seams. Therefore, and in accordance with local regulations for infection control, it is recommended to discard the seat and backrest fabric to avoid microbial contamination by active agents.

Conditions for Secure Storage

• Store products in a dry place with relative humidity between 20% and 75%.
• Keep away from sunlight and dust during prolonged storage periods.
• Keep away from direct heat sources and at a temperature between 5°C and 40°C.
• Place and stack packaged products according to the orientation arrows on the packaging.
• If a carton is large and thin and therefore potentially unstable, ensure it is well secured on the pallet or shelving to prevent it from falling.
• Do not place anything on top of packaged products when the "Do not stack" notice is displayed on the packaging.
• Never store the product outdoors, exposed to the elements.

Pre-Use Checks

Before each use, check the following:

1. Ensure the wheelchair has been charged and turned on.
2. Verify that the buttons have been programmed correctly to perform the intended functions.
3. To verify that all buttons are programmed correctly, operate them individually.
4. Check that the label above the keypad corresponds to the functionality of each button.

Product Description and Specifications

A. Product Description

The Switch-It CTRL+5 is a housing that connects to the PG Drives R-Net system and allows configuration of up to ten functions controllable via ten discreet buttons (two buttons per switch). For wheelchair actuator functions, the CTRL+5 housing is pre-programmed with default factory settings. Sunrise Medical's patented programmable button option allows modification of button functions to meet individual user needs. The system allows for the installation of a single CTRL+5 device on a wheelchair.

The expected lifespan of this product is 5 years.

B. Technical Specifications

1. Command Type: Switched/digital peripheral function command for the wheelchair.
2. Activation Type: Mechanical switch.
3. Feedback: Activation of programmed wheelchair functions (e.g., seating functions).
4. Connector Type: R-net cable (male) to power the data bus connection.
5. Dimensions: Approximately 108 mm (W) x 63.5 mm (H) x 31.75 mm (D).
6. USB Port: The CTRL+5 housing's USB port provides up to 2A at 5 Volts or 9 Volts.

Note: If you need to use a phone cable other than USB-C, ensure it is compatible with charging.

C. Compatibility

1. R-Net Penny & Giles electronic module required. The wheelchair must be compatible with button programming functionality.

D. Key Features

Choose between two versions of the CTRL+5 housing: a flat push-button version (Fig. 1) or a rocker-button version (Fig. 2).

Customizable Access: The patented programmable button technology (optional), used with the dongle and dealer's PC programming software, provides direct access to 10 different functions.

The Ctrl+5 housing can be mounted in various ways to allow easy and comfortable access to seating controls:

1. Mounting on the armrest (cover photo).
2. Mounting on the seat rail – similar mounting to car seat adjustment controls (Fig. 3).
3. Mounting on the backrest post – for attendant control of wheelchair peripheral functions (Fig. 4).

The CTRL+5 housing has an integrated USB port for charging peripheral devices (Fig. 5). The current is limited to 2A, sufficient for charging most smartphones and tablets. The port is also connected via a flexible cable, allowing it to be positioned as desired by the user for easy access.

The USB-C cable adapter can be repositioned to place the access port on the right or left side of the CTRL+5 housing. Gently pull down on the USB-C adapter once removed, rotate it 180°, and reinsert it.

E. Voice Recognition System

The CTRL+5 device features a voice recognition system that allows functions to be activated by simple voice commands spoken in English. By default, the voice recognition system is disabled on the CTRL+5 module. The activation procedure is detailed below.

By saying "Hello Sunrise" (Bonjour Sunrise), the system wakes up and listens for the user's voice command. You will notice the CTRL+5 indicator lights scroll for 8 seconds, indicating the CTRL+5 device is awaiting a command.

While the CTRL+5 is in listening mode, state your command, between "Sunrise 1" and "Sunrise 10", to select the button to activate for the preset duration. The CTRL+5 buttons are numbered 1 to 10 for easy identification (Fig. 6).

Once selected, the button will activate for the programmed duration. The activation duration can be modified and set between 6 and 30 seconds in 6-second intervals. The procedure to modify volume and duration is provided below.

Modifying Volume

Press and hold buttons 1+9+10 for 3 seconds (Fig. 7).

Press button 3 to increase volume and button 4 to decrease it. Each LED indicator corresponds to 20%:

Note: Turquoise LED indicators illuminate to show you are in volume setting mode.

Once the desired volume level is selected, press and hold buttons 1+9+10 for 3 seconds to return to the normal operating mode of the CTRL+5.

Activating Voice Recognition

Press and hold buttons 1+9+10 for 3 seconds (Fig. 7).

Press button 7 to activate voice recognition. An indicator light will illuminate, showing that voice recognition has been activated. The activation duration is set to 6 seconds.

Press and hold buttons 1+9+10 for 3 seconds to return to the normal operating mode of the CTRL+5 module.

Modifying Activation Duration

Press and hold buttons 1+9+10 for 3 seconds (Fig. 7).

Press button 7 to increase activation duration and button 8 to decrease it. Each LED indicator corresponds to 6 seconds of activation duration:

Note: Violet LED indicators illuminate to show you are in activation duration setting mode.

Once the desired activation duration is selected, press and hold buttons 1+9+10 for 3 seconds to return to the normal operating mode of the CTRL+5.

Stop Command

At any time during the use of voice commands for electric seat activation, if you wish to interrupt movement, simply say "Stop" or press any button on the CTRL+5 module to immediately immobilize the seat.

WARNING!

If the CTRL+5 module is listening for voice commands when you do not wish it to, simply say "Stop" to interrupt listening.

WARNING!

In case of unwanted movement of the electric tilt system, press any button on the CTRL+5 module or say "Stop", and the seat will immobilize immediately. Additionally, you can press the power button of the wheelchair control system to interrupt any electric movement in case of unwanted movement.

External Microphone Jack

The CTRL+5 module is equipped with a 3.5 mm (1/8-in) audio jack located underneath (Fig. 8). This jack allows connection of an external microphone to improve voice recognition and your overall experience with the CTRL+5.

An external microphone can provide better results in various situations, including:

• Low voice volume: Allows users with a less strong voice to activate voice commands.
• Ambient or environmental noise: Helps overcome difficulty activating voice commands due to high background noise.
• Proximity to the CTRL+5 module: Very useful when the CTRL+5 module is too far from the user or attendant, or if the distance changes during the user's seated movements.

Using an External Microphone:

1. Connect the Microphone: Plug a compatible microphone into the 3.5 mm (1/8-in) audio jack at the bottom of the CTRL+5 device.
2. Microphone Placement: For optimal performance, position the microphone close to the user or caregiver.

Note: When an external microphone is connected, the internal microphone of the CTRL+5 is automatically disabled.

F. Installation and Programming

Install the CTRL+5 housing in a location that allows easy access for the user. Only authorized Sunrise Medical dealers are qualified to install this product.

Actuators

The indicator light colors will depend on the seating module used.

1. With an intelligent seating module (ISM), the indicators (Fig. 9) are all green, yellow, or red.
   a. Yellow indicates a drive lock. Green indicates no lock. Red indicates a drive lock.
   b. When NO LED is lit, it means the module has not authenticated the wheelchair. To authenticate: turn off the wheelchair, then turn it back on to reactivate the wheelchair.
2. With an advanced seating module (CxSM), each indicator is associated with the button below it (Fig. 9).
   a. When a button is assigned to an option other than seating, the indicator remains lit white.
   b. If a button is assigned to a memorized seating position and that position is activated, the indicator flashes green.
   c. If a button is assigned to a memorized seating position and a drive lock occurs, the indicator color changes once the position is interrupted.
   d. If a button is assigned to a seating position other than a memorized position, the drive lock color changes when the lock occurs.
   e. In case of a locked drive, the indicator turns red.
   f. When a button is assigned to a seating position for which no drive lock was required, the indicator color turns green.

Programmable Buttons

1. Only authorized Sunrise Medical dealers are qualified to modify the functions of the CTRL+5 housing's programmable buttons.
2. Connect the wheelchair to the PC programming software using the provided dongle.
3. Click the blue arrow (shown here) on the toolbar to connect the wheelchair to the programmer.
4. Open the Switch-It folder, then the module you wish to modify. Figure 10 shows that button 1 of module 1 is assigned to Profile Up and Profile Down.
5. To modify it, double-click the currently assigned function. In our example, you would click "Profile Up". The window shown in Figure 11 will open.
6. Now, check the box corresponding to the new function you wish to assign to the button, then click OK.
7. Repeat for all buttons whose functions you wish to change.
8. Now click the download button (blue arrow here).
9. Turn the wheelchair off, then back on. The programming has been updated.

Possible Configurations

1. Press the switches indicated by a red "X" shown here, and the following buttons will be reassigned according to the tables below.

Assise (Seating)

The "Assise" configuration controls up to 5 different seating functions. The first switch is assigned to Axis 1 Up and Down. The second switch is assigned to Axis 2, and so on, up to Axis 5, according to the table below.

Diagram showing "Assise" configuration with button assignments.

Access

The "Access" configuration controls 5 different wheelchair peripherals, including Profiles, Speeds, Lights, and Turn Signals.

Diagram showing "Access" configuration with button assignments.

Hybride (Hybrid)

The "Hybride" configuration controls a combination of 3 different seating functions: Axis 1, 2, and 3. This configuration also controls lights and turn signals.

Diagram showing "Hybride" configuration with button assignments.

2. To reset the CTRL+5 housing to its previously assigned positions before making changes, follow the steps below:

a. Press and hold the two end buttons, then press the fourth button on the top row as shown here. This will reset the CTRL+5 housing to its previous configurations.

Diagram showing button presses for reset.

G. Troubleshooting

Problem: The hourglass symbol is displayed and remains lit.

Solution:

1. Verify that only one CTRL+5 device is connected to your wheelchair. (If another CTRL+5 module is present, disconnect and remove it.)
2. Turn off the wheelchair.
3. Disconnect CTRL+5.
4. Turn the wheelchair back on.
5. The hourglass will be displayed until the power-off symbol appears.
6. Turn off the wheelchair.
7. Reconnect CTRL+5.
8. Turn the wheelchair off, then back on again.

Problem: New functions assigned to buttons are not recognized.

Solution:

1. Turn off the wheelchair.
2. Disconnect CTRL+5.
3. Reconnect CTRL+5.
4. Turn off the wheelchair, then turn it back on, and try again.

Problem: Control indicators remain lit when the wheelchair is off.

Solution:

1. Turn off the wheelchair.
2. Disconnect CTRL+5.
3. Reconnect CTRL+5.
4. Turn the wheelchair back on.

For any questions, do not hesitate to contact your nearest Sunrise Medical agency (contact details provided in this manual).

H. Warranty

Each Switch-It device is rigorously inspected and tested to ensure optimal performance. Your Switch-It device is covered by a limited express warranty.

1. All electronic components are covered by a twelve (12) month warranty from the date of shipment, provided the product has been used normally and has not been modified or damaged.
2. All mounting elements are covered by a twelve (12) month warranty from the date of shipment, provided the product has been used normally and has not been modified or damaged.
3. All wear parts (covers, pads, etc.) are covered by a three (3) month warranty from the date of shipment, provided the product has been used normally and has not been modified or damaged.

Warranty claims must be handled by your nearest authorized Sunrise Medical dealer. Before returning a product under warranty, you must obtain a return authorization number. You must also include a description of the problem.

Products returned under a warranty claim must be examined by Switch-It before the claim is validated. In case of material or manufacturing defects appearing during the warranty period, and provided the product has not been modified or damaged, Switch-It may, at its option, recondition or replace it free of charge.

In addition to the express warranties described in this document, all other warranties, including implied warranties of merchantability and fitness for a particular purpose, are excluded. No other implied warranty exists beyond those stipulated. Remedies for breach of express warranties are limited to reconditioning or replacement of the merchandise. In no event shall damages for breach of warranty include indirect damages or costs exceeding the price of the non-conforming material sold.

Type: Product Designation/SKU Number

SN: Serial Number

Date of Manufacture: XXXX-XX-XX

CE Marking

UKCA Marking

[Read Manual Symbol] Please read the user instructions/booklet!

[Medical Device Symbol] Medical Device

Manufacturer's Contact Information

Authorized European Representative

UK Responsible Person

Representative's Address in Switzerland

Importer's Address

Sample

Sunrise Medical (US) LLC
12002 Volunteer Blvd.
Mount Juliet, TN 37122, USA

Type: CTRL+5

Alternate Control

Sunrise Medical GmbH
Kahlbachring 2-4
D-69254 Malsch
Deutschland

ISO 7010-M002 - The user must imperativeley read the user manual/booklet! (Blue icon)

SUNRISE MEDICAL's management system is certified EN ISO 13485 and ISO 14001.

We, SUNRISE MEDICAL, are certified EN ISO-13485, which guarantees the quality of our products at all stages, from development to production. This product complies with the requirements of European Union and United Kingdom regulations. Illustrated options or accessories are available as options.

Indications

Due to the diversity of mounting options and its modular design, this wheelchair is suitable for individuals with walking difficulties or limited mobility, resulting from:

• Paralysis
• Loss of a limb (leg amputation)
• Limb problem/deformity
• Joint contractures/injuries
• Illnesses such as cardiac and circulatory insufficiency, balance disorders, or cachexia, and for the elderly with sufficient upper body strength.

Contraindications

The wheelchair must not be used if any of the following factors compromise its safe operation:

• Visual impairment or other perceptual disorders
• Impaired consciousness or apathy
• Involuntary and uncontrolled movements or imbalance that cannot be compensated
• Unstable sitting position

NOTE: General usage advice. Failure to comply with these instructions may cause physical injury, damage to the equipment, or environmental degradation.

User and/or Patient Notice: Any serious incident related to the device must be reported to the manufacturer and to the competent authorities of the Member State in which the user and/or patient resides.

As the manufacturer, SUNRISE MEDICAL declares that this wheelchair complies with the Medical Device Regulation (2017/745).

Special B4Me Adaptations

To ensure your B4Me product functions performantly as intended by the manufacturer, Sunrise Medical strongly recommends that you read and understand all user information provided with your B4Me product before using it for the first time. Sunrise Medical also recommends that user information not be discarded after reading, but kept securely for future reference.

Combination of Medical Devices

This medical device may be used in conjunction with one or more other devices or products. You can find useful information on possible combinations at www.SunriseMedical.fr. All presented combinations have been validated and comply with the general safety and performance requirements set out in section 14.1 of Regulation 2017/745 concerning medical devices.

You will find advice on combinations, for example regarding installation, at www.SunriseMedical.fr

Contact Information

Sunrise Medical S.r.l.
Via Riva, 20 – Montale
29122 Piacenza
Italia
Tel.: +39 0523 573111
www.SunriseMedical.it

Sunrise Medical AG
Erlenauweg 17
CH-3110 Münsingen
Switzerland
Tel: +41 (0)31 958 3838
www.SunriseMedical.ch

Sunrise Medical AS
Delitoppen 3
1540 Vestby
Norway
Telefon: +47 66 96 38 00
Faks: +47 66 96 38 80
post@sunrisemedical.no
www.SunriseMedical.no

Sunrise Medical AB
Neongatan 5
431 53 Mölndal
Sweden
Tel: +46 (0)31 748 37 00
post@sunrisemedical.se
www.SunriseMedical.se

MEDICCO s.r.o.
H - Park, Heršpická 1013/11d,
625 00 Brno
Czech Republic
Tel.: (+420) 547 250 955
Fax: (+420) 547 250 956
www.medicco.cz
info@medicco.cz
Bezplatná linka 800 900 809

Sunrise Medical Aps
Mårkærvej 5-9
2630 Taastrup
Denmark
+45 70 22 43 49
info@sunrisemedical.dk
www.Sunrisemedical.dk

Sunrise Medical Pty. Ltd.
11 Daniel Street, Wetherill Park,
NSW 2164,
Australia
Phone: 9678 6600,
Orders Fax: 9678 6655,
Admin Fax: 9831 2244.
Australia
www.sunrisemedical.com.au

Sunrise Medical (US) LLC
North American Headquarters
12002 Volunteer Blvd.
Mount Juliet, TN 37122, USA
Tel: 1-800-333-4000
Fax: 1-800-300-7502
www.SunriseMedical.com

Sunrise Medical GmbH
Kahlbachring 2-4
D-69254 Malsch
Deutschland
Tel.: +49 (0) 7253/980-0
Fax: +49 (0) 7253/980-222
www.SunriseMedical.de

Sunrise Medical Ltd.
Thorns Road
Brierley Hill
West Midlands
DY5 2LD
England
Phone: 0845 605 66 88
Fax: 0845 605 66 89
www.SunriseMedical.co.uk

Sunrise Medical S.L.
Polígono Bakiola, 41
48498 Arrankudiaga - Vizcaya
España
Tel.: +34 (0) 902142434
Fax: +34 (0) 946481575
www.SunriseMedical.es

Sunrise Medical Poland
Sp. z o.o.
ul. Elektronowa 6,
94-103 Łódź
Polska
Telefon: + 48 42 275 83 38
Fax: + 48 42 209 35 23
E-mail: pl@sunrisemedical.de
www.Sunrise-Medical.pl

Sunrise Medical B.V.
Defensiedok 20
3433 NE Nieuwegein
The Netherlands
T: +31 (0)30 – 60 82 100
F: +31 (0)30 – 60 55 880
E: info@sunrisemedical.nl
www.SunriseMedical.nl

Sunrise Medical HCM B.V.
Vossenbeemd 104
5705 CL Helmond
The Netherlands
T: +31 (0)492 593 888
E: customerservice@sunrisemedical.nl
www.SunriseMedical.nl
www.SunriseMedical.eu (International)

Sunrise Medical S.A.S
ZAC de la Vrillonnerie
17 Rue Mickaël Faraday
37170 Chambray-Lès-Tours
Tel: +33 (0) 2 47 55 44 00
Email: info@sunrisemedical.fr
www.SunriseMedical.fr

Sunrise Medical Canada Inc.
1000 Creditstone Rd., Unit #2
Concord, ON, L4K 4P8,
Canada
Phone: 1-800-263-3390
Fax: 1-800-561-5834
www.SunriseMedical.ca

Email: Orders.switchit@sunmed.com

©2025 Sunrise Medical (US) LLC
260204-FR Rev. D 2025-08-21