SCS Sentinel CarGate 800 TRIO Garage Door Motorization
Installation, Operation, and Maintenance Manual
Product Overview
The SCS Sentinel CarGate 800 TRIO is a motorization system designed for residential use with overhead and sectional garage doors. It operates on mains power and allows for manual door movement via a release cord.
Key Features:
- Easy Installation and Use
- Reliable 24V Motor
- Quiet Operation
- Includes 3 remote controls (PACK TRIO)
- Suitable for garage doors up to 12 m² and 120 kg max weight.
Safety Instructions
ATTENTION! These instructions are crucial for your safety. Read them carefully before installation and use. Keep them for future reference.
- Ensure the garage door is in good mechanical condition and properly balanced before installation.
- Remove any unnecessary ropes or chains and disable any locking mechanisms.
- Install safety warning labels in visible locations.
- The motorization should not be used with a door that has a pedestrian access unless the system can be disengaged when the pedestrian door is open.
- After installation, check that no parts of the door obstruct sidewalks or public pathways.
- It is highly recommended to install photocells for enhanced safety.
- Keep people away from the moving door until it is fully open or closed.
- Use only original parts for replacement or repair.
- Disconnect the motor from the power supply before cleaning, maintenance, or part replacement.
- This appliance can be used by children aged 8 and up, and by persons with reduced physical, sensory, or mental capabilities, provided they have received supervision or instruction on safe use and understand the risks involved.
- Children should not play with the appliance.
- Keep fixed controls and remote controls out of reach of children.
- Be cautious when using the manual release; an open door can fall rapidly due to weak or broken springs or imbalance.
- Do not use the system if a repair or adjustment is needed, as incorrect installation or an unbalanced door can cause injury.
- Monthly check: Ensure the motor repositions or releases an object when the door contacts a 40mm high object on the ground. Adjust if necessary.
- If the power cable is damaged, it must be replaced by the manufacturer, its after-sales service, or similarly qualified persons to avoid danger.
Kit Contents
- 1 Motor unit with integrated transformer and electronic boards
- 3 Remote controls
- 1 Manual
- Steel rail with chain
Parts Inventory
No. | Name | Qty |
---|---|---|
A | Ceiling bracket | 2 |
B | Straight door arm | 1 |
C | Angled door arm | 1 |
D | Rail support | 1 |
E | Goupin | 1 |
F | Goupin | 1 |
G | U-bracket (small) | 2 |
H | Door bracket | 1 |
I | Lintel bracket | 1 |
J | Goupin | 2 |
K | M6 Nut | 6 |
L | M8 Nut | 2 |
M | M6 Bolt | 2 |
N | M8 Bolt | 2 |
O | Guide carriage | 1 |
P | Release cord handle | 1 |
Q | Release cord | 1 |
R | Rail end bracket | 1 |
Installation
C1- Rail Assembly (steel guide rail)
- Cut the plastic cable tie on the threaded rod of the motor-side rail.
- Slide the end (B) of the motor rail into the first sleeve, then do the same for the second rail side (B).
- Slide a sleeve onto end (A) of the second rail, then slide end (A) of the 3rd rail.
- Slide a sleeve onto end (B) of the 3rd rail, then slide end (B) of the door-side rail.
- Insert the rail end bracket 1 into end (A) of the door-side rail. Pull the threaded rod 2 with the inner chain to the end of the upper traverse.
- Insert the spring and screw in the nut.
- Tighten the nut 2 in the correct position, cut the plastic cable tie on the pinion. Rail assembly is complete.
- Check the chain tension; it should not be too tight or too loose.
C2- Connecting the rail to the motor
- The motor output must be positioned in the insertion hole provided for this purpose on the rail.
- Attach the drive rail to the motor unit using the U-brackets and nuts.
C3- Fixing the rail to the wall and ceiling
INSTALLATION DIMENSIONS:
- Maximum 285 cm
- Maximum 40 cm
- Minimum 8 cm
- Position the lintel bracket on the wall (I). It is recommended to place it in the center of the garage door. The installation height of the lintel bracket varies from 8 to 40 cm from the top of the garage door.
- Install the lintel bracket with the nuts.
- Fix the end of the rail to the lintel bracket using the bolts.
- Fix the ceiling bracket (A) to the ceiling joist using the nuts. Attach the rail to the rail support (D) and fix it to the ceiling brackets (A).
C4- Installing the release cord
Connect the cord (Q/P) to the guide carriage (O).
WARNINGS:
- NEVER use the emergency release handle if people or objects are obstructing the garage door.
- Install the manual release actuator element at a height of less than 1.8 m. If it is removable, the actuator element should be stored near the door.
C5- Release
The motorization is equipped with a manual release cord to allow manual door movement when the pull tab is facing downwards. Pull the handle to disengage the carriage. To re-engage the door, reposition the guide carriage in front of the chain hook and lower the latch.
Connection
D1- Location of the terminal block, buttons, and display
Top view: Display and button
Rear view: Removable terminal block
D2- Connecting accessories
Warning: Before making any connections, you must cut off the electricity.
A. Connect the wires of each accessory (if necessary)
1- Photocellules (optional AAM0036)
Photocells are safety devices for automatic gates. They consist of an emitter and a receiver and are triggered when the beam path is interrupted. If an obstacle is detected, the door stops and opens slightly, allowing the obstacle to be safely cleared. Photocells can be mounted independently on the left or right side of the wall.
The photocells are only active during closing.
If the display shows "E" then "4" continuously, the jumper between GND and DOOR is not correctly installed.
2- Key selector, push button, and opening control via intercom.
If the display shows "E" then "4" continuously, the jumper between GND and DOOR is not correctly installed.
D3- Door position for learning phase
If all installation steps have been followed, the garage door will be positioned halfway through its travel when re-engaged.
Connect the 230V plug of your motorization to a nearby outlet. Your electrical installation must comply with standard NF C 15-100.
D4- System Settings
Settings
- Registering remote controls
- Adjusting force based on door weight and dimensions
- Automatic closing
1. Setting the door's high and low positions.
Press and hold the "SET" button until "1" appears on the display. Press the "UP" button until the desired opening is achieved. Release the UP button when the door is open. Adjust the opening point if necessary with the UP or DOWN button.
Press the "SET" button, "2" appears. Press and hold the "DOWN" button until the desired closing position is reached. Adjust the closing point if necessary with the UP or DOWN button. Press SET, and the motor will automatically perform an opening and closing cycle to recall the final positions.
2. Programming remote controls
The dot in the bottom right corner flashes. Press the remote control button twice for 2 seconds to program the desired remote. The dot turns off. The remote control is programmed.
To erase all programmed remote controls, press and hold the "CODE" button for more than 8 seconds until the display shows the letter "C".
3. Adjusting force based on door weight and dimensions
Press and hold the "SET" button until "3" appears on the display. Press the "UP" button to increase force and "DOWN" to decrease it. Force is between "1" and "9". Press "SET" to confirm selection.
4. Automatic closing
Press and hold the "UP" button until a number between 0 and 9 appears on the screen. "0" disables automatic closing. "1" sets automatic closing 1 minute after full opening. The other numbers function similarly. "9" is the maximum value (9 minutes). Adjust the value with the "UP" and "DOWN" buttons, then validate by pressing the "SET" button.
5. Photocellules
Press and hold the "DOWN" button until "11" appears on the display. Press the "UP" button once; the display shows "H", the photocell function is active. Press the "DOWN" button once; the display shows "11", the photocell function is inactive. Press "SET" to confirm selection.
Do not forget to disconnect the "photocell" function if it is not used.
6. Standby display
Learning has not yet been done or needs to be redone (see "system settings" section above).
The system is operational.
E- PHOTOCELL FUNCTIONS (optional - AAM0036)
Door State | Photocell Reaction upon Obstacle Detection |
---|---|
Closed | No effect. |
Open | Restarts automatic closing time if active. |
Stop during closing movement | Movement prohibited. Restarts automatic closing time if programmed to do so. |
Open | Continues opening. |
Stop during opening | Waits for closing command. |
Stop during closing | Waits for opening command. |
F- SPECIFICATIONS
Motorization (CarGate 800 TRIO MGA0011)
- Input: 230-240V AC, 50-60Hz, 235W
- Output: 24V DC
- Nominal Force: 350N
- Maximum Force: 800N
- Max. door surface: 12 m²
- Max. door weight: 120 kg
- Operating Temperature: -20°C ~ +40°C
- Stroke length: 3 m
- Opening speed: 0.15 m/sec
The A-weighted emitted sound pressure level of the motorization is equal to or less than 70 dB(A).
Remote Control
- Remote frequency: 433.05 MHz to 434.79 MHz
- Maximum emission power: <10 mW
- Power Supply: 3V DC / 1 CR2032 lithium battery (supplied)
- Operating Temperature: -20°C to +60°C
- Range in open field: 50 m
G- MAINTENANCE
G1- Motor
Perform the following operations at least every 6 months. In case of frequent use, shorten this period.
Disconnect power:
- Clean and grease screws, pins, and hinges.
- Check that fixing points are tight.
- Check your cable connections.
Connect power:
- Check the manual release function.
- Check the proper functioning of photocells or other safety devices.
G2- Remote Control
To change the battery: Use a Torx T6 screwdriver. Remove the back cover. Replace the CR2032 battery.
H- TECHNICAL ASSISTANCE
H1- Troubleshooting
Code | Problem | Solutions |
---|---|---|
E1 | No signal detected on the main sensor | The main signal is not detected. Check the connection between the main sensor and the PCBA (HALL 1). |
E2 | No signal detected on the 2nd sensor | The signal from the 2nd sensor is not detected. Check the connection between the 2nd Hall sensor and the PCBA (HALL 2). If this does not resolve the error, turn off and restart the device. |
E3 | Inconsistency between the signals of the 2 sensors | Redo the learning process. |
E4 | Door appears open (pontage or terminal block) | Check that the terminal block is correctly plugged in. Redo the pontage between the "DOOR" and "GND" terminals. |
E5 | An unknown motor type is used or the motor is damaged | Check the motor model. |
E6 | Door blocked during closing | Check if there is an object under the door. If there is no object, you can reset the opening/closing limit. |
H2- Expert Advice
For assistance, contact technical support at:
0 892 350 490 (Service €0.15/min + call charges)
Service hours are available on the website: www.scs-sentinel.com/contact
Before contacting us:
- Prepare your purchase receipt or original invoice.
- Provide the reference number of your motorization.
- Have the necessary tools ready.
- Open the casing to access the electronic board.
- Be near your motorization; our technicians will provide adapted instructions for your specific case, requiring real-time manipulation.
H3- Online Chat
For personalized answers, use our online chat on our website: www.scs-sentinel.com
I- WARRANTY
SCS Sentinel offers a warranty superior to the legal duration, demonstrating quality and reliability. Keep your proof of purchase and the barcode for warranty claims.
Not covered by warranty:
- Material or electrical damage due to incorrect installation (wiring error, reversed polarity, etc.).
- Damage resulting from improper use (use different from intended) or modifications.
- Damage from using parts not supplied or included by SCS Sentinel.
- Damage due to lack of maintenance or impact.
- Damage from weather conditions (hail, lightning, strong wind, etc.).
- Returns without a copy of the invoice or proof of purchase.
J- WARNINGS
- Before any maintenance, disconnect your devices.
- Do not clean the product with solvents, abrasive, or corrosive substances. Use a soft cloth. Do not spray anything on the product.
- Ensure proper maintenance and frequent checks for signs of wear. Do not use if repair or adjustment is needed; call qualified personnel.
- Battery Warning: Do not ingest the battery; risk of chemical burns. This product contains a button cell battery. If swallowed, it can cause severe internal burns in as little as 2 hours, potentially leading to death. Keep new and used batteries out of reach of children. If the battery compartment does not close securely, stop using the product and keep it away from children. If battery ingestion or insertion into any body part is suspected, seek immediate medical attention.
- Do not clean your remote control with abrasive or corrosive substances. Use a soft cloth.
- Do not let children play with the product or packaging. Batteries should not be exposed to excessive heat.
- Do not dispose of batteries and used appliances with household waste. Dangerous substances they may contain can harm health and the environment. Use selective collection services provided by your municipality or retailer.
K- DECLARATION OF CONFORMITY
SCS Sentinel declares that the garage door motorization designated below:
Commercial Designation: CarGate 800 TRIO
Article Code: MGA0011
Barcode: 3701085205492
Complies with the applicable requirements of the following European Directives and Regulations:
- Machine Directive - 2006/42/EC
- Radio Equipment Directive - 2014/53/EU
- RoHS Directive - 2011/65/EU + 2015/863
Complies with the relevant harmonized standards and/or technical specifications:
Motorization:
- EN 60335-1: 2012 + A11 + A13 + A1 + A14 + A2 + A15
- EN 60335-2-95: 2015 + A1 + A2
- EN 62233: 2008
- EN 62479: 2010
- EN IEC 62311:2020
- EN 301 489-1 V2.2.3: 2019
- EN 301 489-3 V2.1.1: 2019
- EN 300 220-2 V3.1.1: 2017
- EN 300 328 V2.2.2: 2019
- EN IEC 55014-1: 2021
- EN IEC 55014-2: 2021
- EN IEC 61000-3-2: 2019 + A1
- EN 61000-3-3: 2013 + A1 + A2
Remote Control:
- EN 62368-1: 2014 + A11: 2017
- EN 62479: 2010
- EN 301489-1 V2.2.3: 2019
- EN 301489-3 V2.3.1: 2022
- EN 300220-1 V3.1.1: 2017
- EN 300220-2 V3.1.1: 2017
Cholet, 23/06/2023
Stéphane GARREAU
Director General