Fitbit One Wireless Activity + Sleep Tracker

Setting up your Fitbit One

To maximize your Fitbit One experience, use the free Fitbit app available for iOS®, Android™, and Windows® 10 mobile devices. If a compatible mobile device is unavailable, you can use a computer and fitbit.com.

Setting up your tracker on your mobile device

The Fitbit app supports over 200 mobile devices running iOS, Android, and Windows 10 operating systems.

To get started:

1. Verify Fitbit app compatibility with your mobile device at http://www.fitbit.com/devices.
2. Locate the Fitbit app in your device's app store:
   • Apple App Store for iOS devices (e.g., iPhone®, iPad®).
   • Google Play™ Store for Android devices (e.g., Samsung® Galaxy® S5, Motorola Droid Turbo).
   • Microsoft® Windows Store for Windows 10 mobile devices (e.g., Lumia™ phone, Surface™ tablet).
3. Install the app. An account with the respective app store is required for downloads, even for free apps.
4. Open the installed app and tap 'Join Fitbit'. Follow the on-screen instructions to create a Fitbit account and pair your One. Pairing enables communication (data syncing) between the tracker and your mobile device.

Note: Personal information collected during setup is used to calculate your Basal Metabolic Rate (BMR) for estimating calorie expenditure. This data is private unless you choose to share it via your Privacy settings.

After setup, you are ready to begin tracking.

Setting up your tracker on your PC (Windows 10 only)

If you do not have a mobile device, you can set up and sync your tracker using the Fitbit app on your Windows 10 PC. Download the app from the Windows Store (search for 'Fitbit app'). You may need to create a Microsoft account if you haven't downloaded apps before.

Follow the app's instructions to create a Fitbit account and set up your One. Wireless setup is possible if your computer has Bluetooth; otherwise, use the included wireless sync dongle.

Setting up your tracker on your PC (Windows 8.1 and below)

For users without a compatible mobile device, setup can be done via a computer, with stats accessible on fitbit.com. This requires installing the free Fitbit Connect application to sync data with your fitbit.com dashboard.

To install Fitbit Connect and set up your tracker:

1. Visit http://www.fitbit.com/setup.
2. Scroll down and select the download option.
3. Save the file when prompted.
4. Run the installer (FitbitConnect_Win.exe).
5. Click 'Continue' to proceed.
6. Select 'Set up a New Fitbit Device'.
7. Follow the on-screen instructions to create an account and connect your One. Bluetooth enables wireless setup; otherwise, connect the wireless sync dongle.

Note: Personal information collected during setup is used to calculate your Basal Metabolic Rate (BMR) for estimating calorie expenditure. This data is private unless you choose to share it via your Privacy settings.

Setting up your tracker on your Mac

For users without a compatible mobile device, setup can be done via a computer, with stats accessible on fitbit.com. This requires installing the free Fitbit Connect application to sync data with your fitbit.com dashboard.

To install Fitbit Connect and set up your tracker:

1. Visit http://www.fitbit.com/setup.
2. Scroll down and select the download option.
3. Save the file when prompted.
4. Run the installer (Install Fitbit Connect.pkg).
5. Click 'Continue' to proceed.
6. Select 'Set up a New Fitbit Device'.
7. Follow the on-screen instructions to create an account and connect your One.

Note: Personal information collected during setup is used to calculate your Basal Metabolic Rate (BMR) for estimating calorie expenditure. This data is private unless you choose to share it via your Privacy settings.

Syncing your tracker data to your Fitbit account

Regularly syncing your Fitbit One ensures your data is transferred to Fitbit, allowing you to track progress, view exercise history, earn badges, analyze sleep logs, and more on your Fitbit dashboard. Daily syncing is recommended but not mandatory.

Fitbit apps utilize Bluetooth Low Energy (BLE) for syncing. The app syncs when opened if the tracker is nearby, and periodically throughout the day if 'all-day sync' is enabled. For Windows 10 PCs without Bluetooth, ensure the tracker is connected to the computer.

Fitbit Connect on Mac also uses Bluetooth for syncing (if available); otherwise, the wireless sync dongle must be plugged in. Fitbit Connect on PC requires the wireless sync dongle. You can initiate a sync manually, or it occurs automatically every 15 minutes if:

• Your tracker is within 20 feet of your computer and has new data to upload.
• The computer is powered on, awake, and connected to the Internet.

Getting to know your Fitbit One

This section covers how to wear and recharge your tracker.

Placement

For optimal accuracy, wear the One on or very close to your torso. A clip is provided to secure the tracker to your clothing. A sleep wristband is also included.

To prevent loss, it is recommended to wear the tracker in your pocket, clipped to your pocket, or clipped to your bra.

Placement Illustrations: 1. Tracker clipped to a pocket. 2. Tracker clipped to a waistband using a silicone holder, display facing outward. 3. Tracker clipped to a bra using a silicone holder, display facing outward.

The One is not designed for direct skin contact. Always use the silicone holder when clipping to a bra or waistband, with the display facing outward. Do not wear the One inside your bra.

Some users may experience skin irritation. If this occurs, clip the tracker to your pocket, belt, or other external clothing.

The One is sweat-proof and rainproof but not waterproof; do not wear it while swimming.

Changing the display for left-handed use

The tracker display defaults to a right-handed orientation. To switch to left-handed, log in to your fitbit.com dashboard, click the gear icon (⚙️) in the upper right, navigate to Settings > Devices, and adjust the 'Left-handed' setting.

Battery life and charging

The One features a rechargeable built-in battery, offering up to two weeks of battery life on a full charge.

Determining your current battery level

Battery level can be checked in two ways:

• While charging, press the tracker's button to view the on-screen battery indicator.
• Check your fitbit.com dashboard.

Charging your tracker

To charge, align the gold contacts on the tracker with those inside the charging cable, then plug the cable into a computer's USB port. Charging takes approximately one hour.

Note: Your tracker resets daily at midnight, resetting goal progress and daily data to zero. This does not delete stored data, which uploads during the next sync. The reset time is based on your fitbit.com profile's time zone.

Tracking with Fitbit One

Your One automatically tracks various stats while worn. Data is uploaded to your Fitbit dashboard upon syncing.

Viewing all-day stats

Press the button on your One to view the time and cycle through all-day stats:

• Steps taken
• Floors climbed
• Recent activity levels (represented by an expanding flower icon)
• Distance traveled
• Calories burned

Display Stat Examples: The Fitbit One display shows various activity stats: Steps: 23, Floors Climbed: 3382, Activity Level: represented by an expanding flower icon, Distance: 3.85, Calories Burned: 9.90, Time: 3:07 PM, Battery/Sync Status: 1383.

Note: Your tracker resets at midnight according to your account's time zone. This ensures accurate daily totals without deleting previous data. All data appears on your dashboard after syncing.

Using the display

Initially, pressing the button scrolls through stat categories (e.g., STEPS) followed by the stat and its icon. After cycling through five times, the category names disappear for quicker scrolling.

Upon reset (e.g., after shutdown, upgrade, or full battery drain), the tracker enters 'beginner mode', showing stat categories for the first five cycles.

Tracking sleep

The One tracks sleep duration and quality by monitoring movement throughout the night.

1. Place the tracker into the slot in your wristband and wrap it around your non-dominant wrist.
2. When ready to sleep, press and hold the tracker's button for 2+ seconds. A blinking stopwatch and clock, along with other blinking icons, indicate sleep mode.
3. Upon waking, press and hold the button for 2+ seconds to stop sleep recording. Icons will stop blinking, signifying exit from sleep mode. Daily totals will resume display.

Synced data will show sleep duration and wake-up times on your dashboard. You can also set sleep goals on the dashboard.

Note: If you forget to press the button, you can manually enter sleep times in your online sleep log.

Tracking exercise

Your One can track specific exercises or workouts, similar to a car's trip odometer, providing detailed stats for a set period.

For example, during a run, you can view stats like calories burned and steps taken. Ending activity mode and syncing data allows you to view a summary of pace, duration, and more on your fitbit.com dashboard.

To start recording, hold the tracker's button for 2-3 seconds until a flashing stopwatch and numbers appear. During activity, display icons blink. Pressing the button cycles through stats recorded since the activity began.

To exit activity mode, hold the tracker's button for 2-3 seconds until icons and numbers stop flashing.

Using the fitbit.com dashboard

Fitbit's online dashboard helps you track, manage, and evaluate fitness progress, view daily totals, analyze activities, see historical graphs, and log food.

Browser requirements

Adding and removing tiles

Dashboard information is displayed in customizable tiles. You can add or remove tiles at any time.

To add a tile:

1. Click the grid icon in the upper left of the dashboard.
2. Select the desired tile(s) and click 'Done'.

To delete a tile:

1. Hover over a tile to reveal the gear icon (⚙️) at the lower left.
2. Click the gear icon, then click 'Remove Tile'.
3. Confirm the removal when prompted.

Managing your One from fitbit.com

Access account settings by clicking the gear icon (⚙️) in the upper right of your fitbit.com dashboard and selecting 'Settings'. Here you can edit personal information, notification preferences, privacy settings, and more.

The Devices page allows you to monitor or edit:

• The date and time of your last sync.
• Your tracker's battery level.
• The firmware version running on your tracker.
• Your time zone.
• Your sleep tracking sensitivity option.
• Your handedness preference (left-handed or right-handed).
• Your tracker's greeting.

Using silent alarms

You can set up to eight silent, vibrating alarms on your One, configurable for daily recurrence or specific days of the week.

Note: Multiple alarms may slightly reduce battery life.

Setting silent alarms

Silent alarms can be added, edited, and deleted via the Fitbit app or the fitbit.com dashboard.

To set silent alarms using your fitbit.com dashboard:

1. Log in to your fitbit.com dashboard.
2. Click the gear icon (⚙️) in the upper right corner.
3. Navigate to Settings and select 'Silent Alarms'.
4. Click 'Add Alarm'.
5. Enter the desired alarm time.
6. Choose the recurrence:
   • Once: The alarm will sound only at the specified time.
   • Repeats: Select specific days of the week for the alarm to repeat.
7. Click 'Save'.
8. Sync your Fitbit One to apply the new alarms:
   • Click the Fitbit Connect icon (near the computer's date/time).
   • With your Fitbit One nearby, click 'Sync Now'.

Alternatively, on your Android device:

1. Tap 'Done'.
2. Tap the 'Sync alarms with your tracker' button.

Your Android device will now sync the alarms to your One.

Dismissing silent alarms

When a silent alarm triggers, your One will vibrate. The notification repeats until dismissed by pressing the button. Missed alarms will alert again after a few minutes.

Updating your Fitbit One

Fitbit occasionally releases firmware updates for feature enhancements and product improvements. Keeping your One up-to-date is recommended.

You will be notified in the Fitbit app when an update is available. A progress bar will display on your tracker and in the app during the update process, followed by a confirmation message.

Troubleshooting your Fitbit One

If your tracker is not functioning correctly, consult the troubleshooting information below. For further issues or details, visit http://help.fitbit.com.

The following problems may be resolved by restarting your tracker:

• Not syncing
• Not tracking steps
• Not responding to battery charge
• Not responding to button presses

Note: Restarting your tracker reboots the device without deleting data.

To restart your tracker:

1. Connect the charging cable to your computer.
2. Connect your One tracker to the charging cable, ensuring the gold contacts align.
3. Press and hold your tracker's button for 10-12 seconds.
4. Remove the tracker from the charging cable and press its button until the screen turns on.

Your tracker should now function normally.

For additional troubleshooting or to contact Customer Support, see http://help.fitbit.com.

Return Policy and Warranty

Warranty information and the fitbit.com Store Return Policy are available online at http://www.fitbit.com/returns.

Regulatory and Safety Notices

Model Name: FB103

USA: Federal Communications Commission (FCC) statement

This device complies with FCC Part 15 Rules. Operation is subject to two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference, including interference that may cause undesired operation.

FCC Warning

Unauthorized modifications may void the user's authority to operate the equipment.

Note: This equipment has been tested and complies with Class B digital device limits under FCC Part 15. These limits provide reasonable protection against harmful interference in residential installations. The equipment generates, uses, and can radiate radio frequency energy. Improper installation or use may cause harmful interference to radio communications. There is no guarantee that interference will not occur in a specific installation. If interference occurs, try correcting it by:

• Reorienting or relocating the receiving antenna.
• Increasing separation between the equipment and receiver.
• Connecting the equipment to a circuit different from the receiver's.
• Consulting a dealer or experienced radio/TV technician.

This device meets FCC and IC requirements for RF exposure in public or uncontrolled environments.

Canada: Industry Canada (IC) statement

IC Notice to Users (English/French) in accordance with RSS GEN Issue 3:

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: 1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation.

This Class B digital apparatus complies with Canadian ICES-003.

FCC ID: XRAFB103

IC ID: 8542A-FB103

European Union (EU)

Simplified EU Declaration of Conformity

Fitbit, Inc. declares that the radio equipment type Model FB103 complies with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at: http://www.fitbit.com/safety.

Australia

China

Wireless sync dongle

Compliance Information for Dongle Model FB150

This table is compiled according to SJ/T 11364.

○: Indicates that the content of the toxic and hazardous substance in all homogeneous materials of this component is below the limit requirement of GB/T 26572.

X: Indicates that the content of the toxic and hazardous substance in at least one homogeneous material of this component is above the limit requirement of GB/T 26572.

One

Compliance Information for One Model FB103

This table is compiled according to SJ/T 11364.

○: Indicates that the content of the toxic and hazardous substance in all homogeneous materials of this component is below the limit requirement of GB/T 26572.

X: Indicates that the content of the toxic and hazardous substance in at least one homogeneous material of this component is above the limit requirement of GB/T 26572.

Israel

Compliance Statement: [Israel compliance statement text]

Mexico

IFETEL: RCPFIFB13-1798-A5 (FB103BK), RCPFIFB13-1798-A6 (FB103BY)

Serbia

Compliance Statement: [Serbian compliance statement text]

Singapore

Compliance Statement: Complies with IDA Standards DA00006A

South Africa

Compliance Statement: TA-2013/746 Approved

South Korea

Statement: "This wireless device may cause radio interference, and therefore cannot be used for life-safety related services."

Usage Details:

• Used frequency: 2402 MHz-2480 MHz
• Number of channels: 40
• Antenna power: 0.6 dBi
• Modulation type: Digital
• Antenna type: Vertical
• Output power: 1.45 mW/MHz E.I.R.P.
• Antenna type: PCB

KCC approval information:

1. Equipment name (model name): Wireless data communication system specific low power radio equipment FB103
2. Certificate number: MSIP-CRM-XRA-FB103
3. Applicant: Fitbit, Inc.
4. Manufacturer: Fitbit, Inc.
5. Manufacture / Country of origin: P.R.C.

United Arab Emirates

TRA Registered No: ER34964/14

Dealer No: DA35294/14