American Standard Gold 824 Smart Control User Guide

Introduction

The American Standard Gold 824 is an easy-to-use, programmable smart control featuring a color touch-screen. When connected to Nexia™ Home Intelligence, it allows control of your home's heating and cooling system, along with up to 230 Z-Wave devices, from a smartphone, PC, or tablet anywhere in the world.

This guide provides instructions for configuring and connecting your Gold 824 Smart Control quickly and easily.

Getting Started: Refer to "Start Here!" on page 3 to begin using your new Gold 824.

[Image Description: Screenshot of the Gold 824 thermostat interface showing Indoor Temp 75°, Outdoor Temp 72°/88°, Indoor Humidity 50%, current time, date, and system status. Key elements like Menu, System Mode, Fan Mode, and Air Cleaner are visible.]

Congratulations and Overview

Thank you for choosing the American Standard Gold 824 Smart Control. Its intuitive interface and powerful features represent the latest in climate control technology. This guide will introduce you to its many features.

Nexia™ Home Intelligence: Connecting to a Nexia™ Home Intelligence account unlocks the full potential of your Gold 824. Nexia is a cloud-based platform that enables smart products in your home to work together via a single application. The Gold 824 can act as the central hub for your home automation network.

Nexia™ Home Intelligence Capabilities:

• ? Monitor and control your HVAC system remotely via internet-enabled devices.
• ? Build a network of up to 230 Z-Wave enabled products.
• ☁️ View weather information, including outdoor temperature, five-day forecasts, radar, and alerts.
• ✉️ Receive text and email notifications for home events.
• ⬆️ Receive automatic software updates.

Note: Up to four smart controls (950, 850, Gold 824, 624) are supported on a Nexia™ account at no additional cost. A monthly subscription may apply for more than four devices.

Start Here! - User Setup Wizard

The User Setup Wizard guides you through the Gold 824's configurable settings.

Requirements for Setup and Nexia™ Connection:

• ? High-speed internet connection (wired or wireless).
• Your wireless (WiFi) network name and password.
• An internet browser.
• A valid email address.

Accessing the User Setup Wizard: Navigate via the device interface: MENU ➔ SETTINGS ➔ USER SETUP WIZARD. Once activated, the wizard cannot be cancelled and will guide you through the setup steps.

Setup Steps:

• Screen Settings: Adjust brightness, backlight, screen saver, and color themes.
• Schedule Settings: Enable or disable the scheduling feature. If disabled, 1-Touch Presets are available.
• Guided Scheduling (if enabled): Automatically creates schedules based on user input.
• 1-Touch Presets (if disabled): Configure Home, Away, and Sleep temperatures, selectable from the Home Screen.
• Network Setup: Select your wireless network and enter the password. For hidden networks, select "Hidden Network" and enter the SSID. (Wired connection bypasses this step).

Nexia™ Home Intelligence Registration: Requires an internet connection. Your Gold 824 is equipped for remote access. For enrollment assistance, visit www.nexiahome.com/as.

Weather Registration: Requires Nexia registration. Enter your Zip Code for local weather information, including forecasts and alerts.

You are now ready to enjoy your American Standard Gold 824 Smart Control!

Navigating the Control - Home Screen

The Home Screen displays key information and provides access to various functions.

[Image Description: The Home Screen interface shows Date/Time (Tue, Dec 16, 4:19 PM), Indoor Temp (76°), Outdoor Temp (37° L/H 46°), Indoor Humidity (16%), System Mode (System Idle), Following Schedule (Home). It also shows icons for Menu, Auto System Mode, Circulate Fan Mode, Auto Air Cleaner. Navigation prompts indicate areas for Temperature Control Panel, Menu access, Energy Savings Mode, 1-Touch settings, Weather Forecast, Network Status, System Status Display, and Indoor Humidity Target.]

• Date and Time: Displayed at the top.
• Notifications and System Alerts: Shown near the time.
• Weather Forecast: Access 5-Day Forecast, Radar, and Alerts by pressing the relevant area.
• Network Status: Indicates network connectivity.
• Energy Savings Mode / 1-Touch Settings: Activate Energy Savings Mode or define Away presets.
• Heating and Cooling Set Points: View and adjust target temperatures.
• System Status Display: Shows current system operational status.
• Indoor Humidity Target: Set the desired humidity level.
• ☰ Menu: Access additional screens and settings.
• System Mode, Fan Mode, Air Cleaner: Buttons to change these operational modes.

Note: A plus symbol (+) indicates that both the compressor and auxiliary heat are called simultaneously.

Temperature Control Panel Screen

This panel allows manual adjustment of target temperatures.

Accessing the Panel: Press the INDOOR TEMPERATURE area on the Home Screen.

Adjusting Temperatures: Use the UP ⬆️ and DOWN ⬇️ arrows to change the target temperature. Press the INDOOR TEMPERATURE area again to confirm and hide the panel.

Scheduling Enabled: New target temperatures are held until the next scheduled period. The "Hold Until" time is displayed. To make a hold permanent, press "HOLD PERM" ?.

Scheduling Disabled: New target temperatures are permanent until manually changed or a 1-Touch Preset is activated.

Viewing Schedule: When Scheduling is enabled, press "SHOW SCHEDULE" to view and edit the current schedule.

[Image Description: The Temperature Control Panel shows options for "Hold Perm", "Hold Until", and "Show Schedule" when scheduling is enabled. When disabled, it shows "Away", "Home", and "Sleep" presets. It displays the current Cooling Set Point (e.g., 82°) and Heating Set Point (e.g., 62°), with UP/DOWN arrows for adjustment and a Mode Indicator.]

Menu Screen

The Menu screen provides access to all major functions:

• ⚙️ Settings: Access all user settings.
• ? Schedules: View/edit schedules or 1-Touch Presets. Enable/disable scheduling via MENU ➔ SETTINGS ➔ SCHEDULES.
• ☀️ Weather: View 5-Day Forecast, Radar, and Weather Alerts (requires Nexia registration).
• ? Screen Lock: Access Screen Lock and Guest Access settings. Hold the Menu button for 5 seconds to unlock.
• ? Clean Screen: Disables the touch screen for 30 seconds for cleaning with a soft, damp cloth.
• ℹ️ System Info: View system information, notifications, and alarms.
• ? Service: Display dealer contact information.
• ? Nexia: Use Z-Wave bridge/repeater functions (see Nexia™ Home Intelligence section).
• ? Smart Optimization: Enable or disable Smart Optimization.

Settings Screen

The Settings screen allows configuration of various parameters:

• ?️ Thermostat: Set temperature scale, deadband, calibration, and outdoor sensor source.
• ? Schedules: Enable or disable scheduling.
• ⭐ 1-Touch Presets: Configure presets (only "Away" available when scheduling is enabled).
• ?️ Display: Adjust screen brightness, backlight timer, screensaver, and color theme.
• ⏰ Date & Time: Manually set the date, time, and time zone.
• ? Network: View network information.
• ⬆️ SW Upgrades: Manually upgrade software via www.AmericanStandardAir.com.
• ? Reminders: Set system maintenance and service reminders.
• ? Restore: Restore all settings to factory defaults.
• ? User Setup Wizard: Initiate the setup wizard.

*Note: Allow at least 1 hour for the control to acclimate to ambient room conditions. Temperature display may be inaccurate during acclimation.

Scheduling

The Gold 824 allows for user-programmable temperature schedules. Each day can have a unique schedule with up to six periods.

Accessing Schedules: Navigate to MENU ➔ SCHEDULES or select "SHOW SCHEDULES" from the Temperature Control Panel.

[Image Description: The Schedule Screen displays days of the week (Mon-Sun). For each day, time slots (e.g., 6:00 am, 8:00 am, 6:00 pm, 10:00 pm) are shown with associated temperature setpoints for periods like "Wake", "Away", "Home", "Sleep". Arrows indicate how to change start/stop times and setpoints. Options to "Add Period", "Delete Period", "Copy Day", and "Back" are present at the bottom.]

Changing Period Times: Press the time to adjust start or stop times. Periods must be at least 30 minutes long.

Changing Period Set Points: Press the red (heating) or blue (cooling) area of a period to adjust its temperature setpoint using the UP/DOWN arrows.

Changing Period Name: Press the period name (e.g., "Wake") to rename it, either by selecting a predefined name or entering a new one.

Adding Periods: Press "ADD PERIOD", then select a green circle to insert a new period. Name it and set its time and temperature. Up to six periods per day are allowed. Press APPLY to save.

Deleting Periods: From the Schedule Screen, press "DELETE PERIOD". Press the trash can icon (?️) next to a period to mark it for deletion. Press APPLY to save.

Overriding Schedules

These functions require Scheduling to be enabled.

Hold Until: Override a schedule until a specific date and time.

1. Access the Temperature Control Panel.
2. Adjust Cooling or Heating Set Points using UP ⬆️ / DOWN ⬇️ arrows.
3. Press the STATUS AREA to set the duration (day and time) for the hold to cancel.
4. Return to the Home Screen. "Holding Until" will be displayed.

Hold Permanently: Override a schedule indefinitely until manually cancelled.

1. Access the Temperature Control Panel.
2. Adjust Cooling or Heating Set Points.
3. Press "HOLD PERM" ?. "Hold Perm" will be displayed.
4. Return to the Home Screen. "Hold Permanently" will be displayed.

Cancelling an Override: Access the Temperature Control Panel, then press "HOLD UNTIL" or "HOLD PERM" to cancel the override. "Following Schedule" will reappear.

Configuring 1-Touch Presets

1-Touch Presets provide predefined Heating and Cooling Set Points for Home, Away, and Sleep periods. This feature requires Scheduling to be disabled.

Configuration Steps:

1. From the MENU, select 1-TOUCH PRESETS, then press AWAY.
2. Adjust the Cooling Set Point (blue) and Heating Set Point (red) using the UP ⬆️ / DOWN ⬇️ arrows.
3. Repeat for Home and Sleep settings.
4. Press APPLY, then HOME to return to the Home Screen.

Note: When Scheduling is enabled, only the "Away" preset is available for energy savings.

[Image Description: The 1-Touch Presets screen shows options for Away, Home, and Sleep, with associated temperature setpoints (e.g., Away 82°, Home 70°, Sleep 62°). It indicates how to adjust setpoints and the current mode.]

Nexia™ Home Intelligence

The Gold 824, when connected to Nexia™, acts as a Z-Wave security-enabled device and can serve as a central hub for home automation. It can display local weather conditions and alerts.

A basic Nexia™ Home Intelligence account subscription is included with the Gold 824 at no additional charge. Additional devices may incur extra charges.

To create an account, visit www.NexiaHome.com/trane.

[Image Description: A collage of Nexia-compatible devices is shown: a smartphone/tablet interface for remote control, Cameras, Motion Sensors, Appliance Modules, Wall Receptacles, and Doorlocks and Deadbolts.]

Supported Devices: Up to 230 separate Z-Wave devices can be connected.

Including/Excluding Z-Wave Devices

The Gold 824 integrates seamlessly with Nexia™ as part of a Z-Wave home automation system. If no Z-Wave bridge exists, the Gold 824 configures itself as one. If a bridge is present, the Gold 824 acts as a Z-Wave repeater, improving communication quality.

Including Z-Wave Devices:

1. From the HOME ➔ MENU screen, press NEXIA ?.
2. Press INCLUDE DEVICE and follow the device manufacturer's instructions to put the Z-Wave device into include mode (within 4 minutes).

Excluding Z-Wave Devices:

1. From the HOME ➔ MENU screen, press NEXIA ?.
2. Press EXCLUDE DEVICE and follow the manufacturer's instructions to put the Z-Wave device into exclude mode (within 4 minutes).

Advanced Z-Wave Functions: Press ADVANCED for functions like unregistering your bridge.

[Image Description: The Nexia Z-Wave Bridge screen shows "Connected to Nexia" with three Z-Wave devices linked. It indicates "Z-Wave network active with 9 Nodes".]

Z-Wave Repeater Screen

When functioning as a Z-Wave repeater, this screen allows you to exclude the Gold 824 from the network or unregister it from your account.

Exclude from a Network: Used in conjunction with the exclude button on a standalone Z-Wave bridge. From HOME ➔ MENU ➔ NEXIA, press EXCLUDE FROM NETWORK. Then, press EXCLUDE on the bridge to complete.

Unregister: Press UNREGISTER from HOME ➔ MENU ➔ NEXIA to disconnect the Gold 824 from your account and remove it from the Z-Wave network.

[Image Description: The Nexia Z-Wave Repeater screen shows options to remove a Z-Wave device and unregister. It indicates "Included as node 8 on network EE729FD4".]

Security Settings

Access Security Settings via MENU ➔ SCREEN LOCK ?.

Screen Lock Off: The control and all settings are accessible.

Screen Lock On: After 1 minute of inactivity, the control and settings are locked. To temporarily access settings, press and hold HOME ➔ MENU for five seconds.

Guest Access: When Screen Lock is ON, Guest Access allows target temperature changes of up to ±5° and access to weather. All other settings remain locked. Activate by pressing ON and APPLY.

[Image Description: The Screen Lock interface shows "On" and "Off" buttons, with options to Apply or Cancel.]

Other Features

Automatic Software Upgrades: Occur automatically when connected to Nexia™ Home Intelligence.

Manual Software Upgrades: Requires a computer with internet, a USB flash drive, and the included USB connector. Visit www.AmericanStandardAir.com, navigate to Products ➔ Thermostat Controls, select Gold 824, and click "Get Software Updates".

Smart Optimization: This feature customizes the control to your environment through blower and active call tests, improving temperature accuracy and system performance. It is enabled by default and runs approximately 18 hours after initial power-up, taking about 90 minutes. During this process, heating and cooling are disabled.

• Delay Smart Optimization: Touch and hold the screen for five seconds.
• Disable Smart Optimization: Navigate to Home ➔ Smart Optimization, select Disable, and press Apply.
• Enable Smart Optimization: Navigate to Home ➔ Smart Optimization, select Enable, and press Apply. It will execute in approximately 18 hours.
• Manually Trigger: Disable, then re-enable the feature.

Notices

FCC Notice (Information to User):

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received, including interference that may cause undesired operation. Antennas must be installed at least 20 cm from persons and not co-located with other transmitters. This equipment has been tested and complies with Class B Digital Device limits, designed for reasonable protection against harmful interference in residential installations. If interference occurs, try reorienting the antenna, increasing separation, connecting to a different circuit, or consulting a dealer/technician. Unauthorized changes may void the user's authority to operate the equipment.

ICC NOTICE:

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation.

(French translation: Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.)

Manufacturer Information

American Standard Heating & Air Conditioning

6200 Troup Highway

Tyler, TX 75707

©2014

Ingersoll Rand Residential Solutions

The manufacturer has a policy of continuous product and product data improvement and reserves the right to change design and specifications without notice. Representative-only illustrations included in this document.

February 2015

012-5060-03