MacBook Air

Important Product Information Guide

This Important Product Information Guide contains safety, handling, disposal and recycling, regulatory, and software license information, as well as the limited warranty for your MacBook Air. Retain documentation for future reference.

WARNING: Failure to follow these safety instructions could result in fire, electric shock, or other injury or damage to MacBook Air or other property. Read all safety information below before using MacBook Air.

For a downloadable version of the MacBook Air Quick Start Guide and the latest version of this Important Product Information Guide, visit support.apple.com/manuals/macbookair.

Important Safety and Handling Information

Built-in battery

Do not remove the battery from your MacBook Air. The battery should be replaced only by an Apple Authorized Service Provider. Discontinue use of your MacBook Air if it's dropped or appears crushed, bent, deformed, or damaged. Do not expose your MacBook Air to extreme heat sources, such as radiators or fireplaces, where temperatures might exceed 212°F (100°C).

For information about battery recycling and replacement, see www.apple.com/batteries.

Proper handling

Handle your MacBook Air with care. It is made of metal, glass, and plastic and has sensitive electronic components inside. Your MacBook Air can be damaged if dropped, burned, punctured, or crushed, or if it comes in contact with liquid. Don't disassemble your MacBook Air and don't attempt to repair your MacBook Air by yourself. Disassembling your MacBook Air may damage it or may cause injury to you. If your MacBook Air is damaged, malfunctions, or comes in contact with liquid, contact Apple or an Apple Authorized Service Provider. Don't use a damaged MacBook Air, such as one with a cracked screen, as it may cause injury. The bottom of your MacBook Air may become very warm during normal use. The MacBook Air complies with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

Guidelines for safe operation and reducing heat-related injuries:

Water and wet locations

Keep your MacBook Air away from sources of liquid, such as drinks, washbasins, bathtubs, shower stalls, and so on. Protect your MacBook Air from dampness or wet weather, such as rain, snow, and fog.

45W MagSafe 2 Power Adapter

Use only the power adapter that came with your MacBook Air, or an Apple-authorized power adapter that is compatible with this product. Make sure the AC plug or AC power cord is fully inserted into the power adapter before plugging the adapter into a power outlet.

The power adapter may become very warm during normal use. The MagSafe 2 Power Adapter complies with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950-1).

To reduce the possibility of overheating the power adapter or of heat-related injuries, do one of the following:

Diagram Description: The diagram shows the MagSafe 2 power adapter with its AC plug and MagSafe 2 connector. It illustrates two connection methods: plugging the AC plug directly into a wall outlet, or using an AC power cord to connect the adapter to a wall outlet.

Disconnect the power adapter and disconnect any other cables if any of the following conditions exists:

Specific Information

MagSafe 2 Power Port

The MagSafe 2 power port (where you plug in the MagSafe 2 connector) contains a magnet that can erase data on a credit card, iPod, or other device. To preserve your data, do not place these or other magnetically sensitive material or devices within 1 inch (25 mm) of this port.

If debris gets into the MagSafe 2 power port, remove it gently with a dry cotton swab.

MagSafe 2 power specifications:

Hearing loss

Listening to sound at high volumes may damage your hearing. Background noise, as well as continued exposure to high-volume levels, can make sounds seem quieter than they actually are. Use only compatible earbuds, headphones, or earpieces with your MacBook Air. Turn on the audio and check the volume before inserting anything into your ear. For more information about hearing loss, see www.apple.com/sound.

WARNING: To prevent possible hearing damage, do not listen at high-volume levels for long periods.

Medical conditions

If you have a medical condition that you believe could be affected by using MacBook Air (for example, seizures, blackouts, eyestrain, or headaches), consult with your physician prior to using MacBook Air.

High-consequence activities

This computer is not intended for use where the failure of the computer could lead to death, personal injury, or severe environmental damage.

Operating environment

Operating your MacBook Air outside these ranges may affect performance:

Carrying your MacBook Air

If you carry your MacBook Air in a bag or briefcase, make sure that there are no loose items (such as paper clips or coins) that could accidentally get inside the computer through vent openings or get stuck inside a port. Also, keep magnetically sensitive items away from the MagSafe 2 power port.

Using connectors and ports

Never force a connector into a port. When connecting a device, make sure the port is free of debris, that the connector matches the port, and that you have positioned the connector correctly in relation to the port.

Handling glass parts

Your MacBook Air contains glass components, including the display and trackpad. If they are damaged, don't use your MacBook Air until it has been repaired by an Apple Authorized Service Provider.

Storing your MacBook Air

If you are going to store your MacBook Air for an extended period of time, keep it in a cool location (ideally, 71° F or 22° C) and discharge the battery to 50 percent. When storing your computer for longer than five months, discharge the battery to approximately 50 percent. To maintain the capacity of the battery, recharge the battery to 50 percent every six months or so.

Cleaning your MacBook Air

When cleaning the outside of your MacBook Air and its components, first shut down your MacBook Air, and then unplug the power adapter. Then dampen a clean, lint-free cloth to wipe the MacBook Air exterior. Avoid getting moisture in any openings. Do not spray liquid directly on the computer. Do not use aerosol sprays, solvents, or abrasives that might damage the finish.

Cleaning the MacBook Air screen

To clean your MacBook Air screen, first shut down your MacBook Air and unplug the power adapter. Then dampen a clean, lint-free cloth with just water and wipe the screen. Do not spray liquid directly on the screen.

Understanding Ergonomics

Here are some tips for setting up a healthy work environment.

Keyboard and Trackpad

When you use the keyboard and trackpad, your shoulders should be relaxed. Your upper arm and forearm should form an angle that is slightly greater than a right angle, with your wrist and hand in roughly a straight line.

Diagram Description: The document shows two illustrations comparing correct and incorrect posture. The correct posture ('This') depicts relaxed shoulders, arms bent at approximately 90 degrees or slightly more, and wrists/hands in a straight line. The incorrect posture ('Not this') implies tense shoulders and potentially awkward wrist angles.

Use a light touch when typing or using the trackpad and keep your hands and fingers relaxed. Avoid rolling your thumbs under your palms.

Change hand positions often to avoid fatigue. Some computer users might develop discomfort in their hands, wrists, or arms after intensive work without breaks. If you begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a qualified health specialist.

External Mouse

If you use an external mouse, position the mouse at the same height as the keyboard and within a comfortable reach.

Chair

An adjustable chair that provides firm, comfortable support is best. Adjust the height of the chair so your thighs are horizontal and your feet are flat on the floor. The back of the chair should support your lower back (lumbar region). Follow the manufacturer's instructions for adjusting the backrest to fit your body properly. You might have to raise your chair so that your forearms and hands are at the proper angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, you can use a footrest with adjustable height and tilt to make up for any gap between the floor and your feet. Or you can lower the desktop to eliminate the need for a footrest. Another option is to use a desk with a keyboard tray that's lower than the regular work surface.

Built-In Display

Adjust the angle of the display to minimize glare and reflections from overhead lights and windows. Do not force the display if you meet resistance. The display is not designed to open past 135 degrees.

You can adjust the brightness of the screen when you take the computer from one work location to another, or if the lighting in your work area changes.

More information about ergonomics is available on the web: www.apple.com/about/ergonomics

Apple and the Environment

At Apple, we recognize our responsibility to minimize the environmental impacts of our operations and products.

For more information, go to www.apple.com/environment.

Learning More, Service, and Support

Your MacBook Air does not have any user-serviceable parts. If you need service, contact Apple or take your MacBook Air to an Apple Authorized Service Provider. You can find more information about your MacBook Air through Help Center, online resources, System Information, and Apple Hardware Test.

Help Center

You can often find answers to your questions, as well as instructions and troubleshooting information, in Help Center on your Mac. Click the Finder icon, click Help in the menu bar and choose Help Center.

Online Resources

For online service and support information, go to www.apple.com/support and choose your country from the pop-up menu. You can search the AppleCare Knowledge Base, check for software updates, or get help from Apple's discussion forums.

System Information

To get information about your MacBook Air, use System Information. It shows you what hardware and software is installed, the serial number and operating system version, how much memory is installed, and more. To open System Information, choose Apple [] > About This Mac from the menu bar and then click More Info.

Apple Hardware Test

You can use the Apple Hardware Test (AHT) application to help determine if there's a problem with one of the computer's components, such as the memory or processor.

To use Apple Hardware Test: Disconnect all external devices from your computer except the power adapter. Restart your computer and hold down the D key as it starts up. When the AHT chooser screen appears, select the language for your location. Press the Return key or click the right arrow button. When the AHT main screen appears (after about 45 seconds), follow the onscreen instructions. If AHT detects a problem, it displays an error code. Make a note of the error code before pursuing support options. If AHT doesn't detect a hardware failure, the problem might be software related.

AppleCare Service and Support

Your MacBook Air comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Retail Store or an Apple-authorized repair center, such as an Apple Authorized Service Provider. You can extend your coverage by purchasing the AppleCare Protection Plan. For information, visit www.apple.com/support/products or visit the website address for your country listed later in this section.

If you need assistance, AppleCare telephone support representatives can help you with installing and opening applications, and troubleshooting. Call the support center number nearest you (the first 90 days are complimentary). Have the purchase date and your MacBook Air serial number ready when you call.

Your 90 days of complimentary telephone support begins on the date of purchase.

United States: 1-800-275-2273 www.apple.com/support

Australia: (61) 1-300-321-456 www.apple.com/au/support

Canada: 1-800-263-3394 (English) www.apple.com/ca/support (French) www.apple.com/ca/fr/support

Ireland: (353) 1850 946 191 www.apple.com/ie/support

New Zealand: 00800-7666-7666 www.apple.com/nz/support

United Kingdom: (44) 0844 209 0611 www.apple.com/uk/support

Telephone numbers are subject to change, and local and national telephone rates may apply. A complete list is available on the web: www.apple.com/support/contact/phone_contacts.html

Regulatory Compliance Information

FCC Compliance Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See instructions if interference to radio or television reception is suspected.

Radio and Television Interference

This computer equipment generates, uses, and can radiate radio-frequency energy. If it is not installed and used properly—that is, in strict accordance with Apple's instructions—it may cause interference with radio and television reception.

This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in Part 15 of FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

You can determine whether your computer system is causing interference by turning it off. If the interference stops, it was probably caused by the computer or one of the peripheral devices.

If your computer system does cause interference to radio or television reception, try to correct the interference by using one or more of the following measures:

If necessary, consult an Apple Authorized Service Provider or Apple. See the service and support information that came with your Apple product. Or consult an experienced radio/ television technician for additional suggestions.

Important: Changes or modifications to this product not authorized by Apple Inc. could void the EMC compliance and negate your authority to operate the product.

This product has demonstrated EMC compliance under conditions that included the use of compliant peripheral devices and shielded cables (including Ethernet network cables) between system components. It is important that you use compliant peripheral devices and shielded cables between system components to reduce the possibility of causing interference to radios, television sets, and other electronic devices.

Responsible party (contact for FCC matters only): Apple Inc. Corporate Compliance, 1 Infinite Loop, MS 91-1EMC, Cupertino, CA 95014

Wireless Radio Use

This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band.

Exposure to Radio Frequency Energy

The radiated output power of the wireless technology is below the FCC and EU radio frequency exposure limits. Nevertheless, it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized.

FCC Bluetooth® Wireless Compliance

The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant.

Canadian Compliance Statement

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

Bluetooth Industry Canada Statement

This Class B device meets all requirements of the Canadian interference-causing equipment regulations.

Industry Canada Statement

CAN ICES-3 (B)/NMB-3(B). This device complies with RSS 210 of Industry Canada.

European Compliance Statement

This product complies with the requirements of European Directives 2006/95/EC, 2004/108/EC, and 1999/5/EC.

Europe-EU Declaration of Conformity

Apple Inc. declares that this MacBook Air is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Compliance statements are also provided in Bulgarian, Czech, Danish, German, Estonian, Spanish, Greek, French, Icelandic, Italian, Latvian, Lithuanian, Hungarian, Maltese, Dutch, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovenian, Finnish, and Swedish.

European Community Restrictions

This device is restricted to indoor use in the 5150 to 5350 MHz frequency range.

Singapore Wireless Certification

Complies with IDA Standards DB00063.

Taiwan Wireless Statements

Statements regarding radio frequency equipment, including restrictions on frequency bands and operational requirements, are provided. The 5.250 ~ 5.350GHz frequency band is limited to indoor use.

Taiwan Class B Statement

Class B device statement: NIL.

Japan VCCI Class B Statement

This device is a Class B information technology device. It is intended for use in a home environment, but may cause interference to radio and television receivers when used in close proximity. Please follow the instructions in the manual for correct handling. VCCI-B.

Russia, Kazakhstan, Belarus

Compliance marks (EAC, PCT, MO04) are present.

External USB Modem Information

When connecting your MacBook Air to the phone line using an external USB modem, refer to the telecommunications agency information in the documentation that came with your modem.

ENERGY STAR® Compliance

As an ENERGY STAR® partner, Apple has determined that standard configurations of this product meet the ENERGY STAR® guidelines for energy efficiency. The ENERGY STAR® program is a partnership with electronic equipment manufacturers to promote energy-efficient products. Reducing energy consumption of products saves money and helps conserve valuable resources.

This computer is shipped with power management enabled with the computer set to sleep after 10 minutes of user inactivity. To wake your computer, click the mouse or trackpad button or press any key on the keyboard.

For more information about ENERGY STAR®, visit: www.energystar.gov

Disposal and Recycling Information

Symbol Explanation: This symbol indicates that this product and/or battery should not be disposed of with household waste. When you decide to dispose of this product and/or its battery, do so in accordance with local environmental laws and guidelines.

For information about Apple's recycling program, recycling collection points, restricted substances and other environmental initiatives, visit www.apple.com/environment.

European Union—Disposal Information

The symbol above means that according to local laws and regulations your product and/or its battery should be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. Some collection points accept products for free. The separate collection and recycling of your product and/or its battery at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment.

Türkiye

Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur (Complies with the EEE Regulation).

Brasil—Informações sobre descarte e reciclagem

The symbol indicates that this product and/or its battery should not be discarded in domestic waste. When deciding to discard this product and/or its battery, do so in accordance with local environmental laws and guidelines. For information about restricted substances, Apple's recycling program, collection points, and information telephone, visit www.apple.com/br/environment.

Battery Disposal Information

Dispose of batteries according to your local environmental laws and guidelines.

China Battery Statement

Warning: Do not puncture or incinerate. This battery does not contain mercury.

Taiwan Battery Statement

Warning: Do not puncture or incinerate. This battery does not contain mercury.

Battery Replacement

The rechargeable battery should be replaced only by Apple or an Apple Authorized Service Provider. For more information about battery replacement services, go to www.apple.com/batteries/replacements.html.

Battery Charger Efficiency

The following table shows the compliance of components with China's environmental standards (GB/T 26572-2011):

有毒或有害物质 (Toxic or Hazardous Substances) 电路板 (Printed Circuit Board) 显示屏 (Display Screen) 电池组 (Battery Pack) 附件 (Accessories) 电源适配器 (Power Adapter)
铅(Pb) X X X X X
汞(Hg) O O O O O
镉 (Cd) O O O O O
六价铬 (Cr, VI) O O O O O
多溴联苯 (PBB) O O O O O
多溴二苯醚 (PBDE) O O O O O

Key: O: Indicates that the content of the toxic or hazardous substance in all homogeneous materials of this part is below the limit requirement specified in GB/T 26572-2011. X: Indicates that the content of the toxic or hazardous substance in at least one homogeneous material of this part exceeds the limit requirement specified in GB/T 26572-2011.

According to China's electronic industry standard SJ/T11364-2006 and relevant Chinese government regulations, this product and some of its internal or external components may be marked with an environmental-friendly use period. Depending on the components and component manufacturers, the period of use marked on the product and its components may vary. The period of use marked on the component takes precedence over any conflicting or different environmental-friendly use period marked on the product.

Software License Agreement

Use of MacBook Air constitutes acceptance of the Apple and third-party software license terms found at: www.apple.com/legal/sla

Apple One-Year Limited Warranty Summary

Apple warrants the included hardware product and accessories against defects in materials and workmanship for one year from the date of original retail purchase. Apple does not warrant against normal wear and tear, nor damage caused by accident or abuse. To obtain service call Apple, visit an Apple owned retail store or an Apple authorized service provider—available service options dependent on country in which service is requested and may be restricted to original country of sale. Call charges and international shipping charges may apply depending on location. Subject to the full terms and detailed information on obtaining service available at www.apple.com/legal/warranty and www.apple.com/support, if you submit a valid claim under this warranty, Apple will either repair, replace, or refund your computer at its own discretion. Warranty benefits are in addition to rights provided under local consumer laws. You may be required to furnish proof of purchase details when making a claim under this warranty.

For Australian Consumers: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Apple Pty Ltd, PO Box A2629, Sydney South NSW 1235. Tel: 133-622.

For Brazilian Consumers: Warranty benefits are in addition to rights provided under local consumer laws, except for the 1-year warranty that already comprises the full term of legal warranty provided by the Brazilian consumer defense code/regulations.

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