Geeni Smart Wi-Fi Camera Start Guide

Welcome to your new Geeni Smart Wi-Fi Camera.

Introduction

Thank you for purchasing your GEENI smart home product. Get started using your new devices by downloading Geeni, one convenient app that manages everything straight from your phone or tablet. Easily connect to your home Wi-Fi and control multiple devices from the touch of your fingertips.

What's in the Box

The following items are included with your Smart Wi-Fi Camera:

Please ensure all items are present. If any items are missing or damaged, contact support.

Get Ready

Before you begin, ensure you have the following:

Download & Register

Follow these steps to get your Geeni app ready:

Step 1: Download the Geeni App

Download the Geeni app from the App Store (?) or Google Play Store (?).

Search for "Geeni" and install the application.

Step 2: Register an Account

Open the Geeni app and follow the on-screen instructions to register a new account.

You will need to enter your mobile phone number or email address and verify it with a code sent to your device.

Create a secure password for your account.

Login to the Geeni App

Once your account is registered, log in to the Geeni app using your credentials.

Enter your country/region, mobile number/email, and password.

Plug In

Connect your Smart Wi-Fi Camera to a power source using the provided USB cable and power adapter.

How do I reset my device? Use the reset pin (included or a paperclip) to press and hold the Reset Button on the camera for several seconds until the camera starts to beep.

Easy Mounting: Use the included 3M™ Mounting Adhesive sticker to securely attach the camera to a surface.

Optional: Insert a Micro SD card (sold separately) into the designated slot for local storage.

Indicator Light Status

The LED indicator light on the camera provides status information:

Add Device: Method 1 - Easy Mode

Step 1: Initiate Adding Device

In the Geeni app, navigate to the Devices screen. Tap the add icon () in the top corner. Select "Video Camera" from the list of device types.

Step 2: Confirm Camera Readiness

Ensure the camera is plugged in and the indicator light is blinking red. If the light is not blinking red, follow the reset instructions provided earlier.

Once the light is blinking red, tap "Next Step" in the app.

Step 3: Enter Wi-Fi Details

Enter your Wi-Fi network name (SSID) and password. Ensure you are connecting to a 2.4GHz network.

Tap "Confirm" to proceed.

Step 4: Connecting

The Geeni app will now attempt to connect to your camera. This process may take a few moments. During this time, the camera may beep and its indicator light will continue to blink red before turning solid blue upon successful connection.

If the connection fails, try resetting the device and connecting again using QR Code Mode.

Add Device: Method 2 - QR Code Mode

Step 1: Confirm Camera Readiness

Ensure the camera is plugged in and its indicator light is blinking red. Refer to the "Plug In" section for reset instructions if needed.

Step 2: Initiate Adding Device

In the Geeni app, tap the add icon () on the Devices screen. Select "Video Camera", then choose "QR Code" from the top corner options.

Step 3: Enter Wi-Fi Details

Enter your Wi-Fi network name (SSID) and password. Tap "Confirm".

Step 4: Scan QR Code

A QR code will be generated on your phone screen. Hold your phone approximately 20cm (8 inches) away from the camera lens and point the QR code towards it.

The camera will attempt to scan the QR code.

Step 5: Confirmation

Once the camera successfully scans the QR code, it will beep. Press "I heard the beep" in the app to confirm and add the camera to your account.

Note: Geeni cannot connect to 5GHz networks.

Settings

Access camera settings by selecting your camera from the main device list in the Geeni app and tapping the three-dot menu (...) in the top right corner for advanced options.

Available Settings:

Feature Explanations:

Live View & Playback

Live View

Access the live video stream from your camera:

Playback

Review recorded footage:

Frequently Asked Questions

  1. Can I share with family and friends?

    Yes, you can share your cameras with family and friends who will have access to view the camera and control your bulbs, plugs, and other Geeni devices. In the Geeni app, press the Profile button and click on the “Device Sharing” button, and you will be able to give or revoke sharing permissions. In order to share, the other user should already have downloaded the Geeni app and registered a new account.

  2. Recording and Micro SD Card Usage:

    Without a Micro SD card (optional, sold separately), the smart Wi-Fi camera can show live camera video, save screenshots or videos of the camera stream to your phone for later, and record still snapshots of motion alerts when notifications are turned on. Installing a Micro SD card will further enable video recording and playback from your phone. When the card is installed, the camera will continuously record and play back video to your phone until the card is full (up to 128GB supported). Video is encrypted and only viewable through the Geeni app on your phone, so do not try removing the Micro SD card to view video.

  3. How Much Video Can The Camera Record?

    Depending on video quality, the camera will use around 1GB of storage per day, so a 32GB card can provide weeks of continuous video. As the card fills up, the oldest footage will automatically be replaced by new video, so you don't have to ever worry about running out of storage space.

  4. How Many Cameras Can I Control?

    Geeni's app can control an unlimited amount of devices in an unlimited amount of locations. Your router may have a limit of how many devices can be connected to one router.

  5. My Geeni device has a funny name. How do I rename it?

    From your main device list, click on one of the devices you want to rename, press the three-dot menu (...) on the top right for advanced settings, and click "Modify Device Name". You'll then be able to choose a more familiar name.

  6. The device appears offline or unreachable, what should I do?

    Make sure your Wi-Fi router is online and in range. Make sure you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings.

  7. What's the Wireless Range?

    The range of your home Wi-Fi is heavily dependent on your home router and the conditions of the room. Check with your router specifications for exact range data.

  8. If my Wi-Fi/Internet goes down, will Geeni still work?

    Geeni products need to be connected to Wi-Fi in order to use them remotely.

Troubleshooting

Cannot connect to your Wi-Fi network:

Make sure you entered the correct Wi-Fi password during the Wi-Fi setup. Check whether there are any Internet connection problems. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again.

System Requirements

Technical Specifications

FCC Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the two following conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

Support

If you encounter any issues, please contact us at support@mygeeni.com for help. To explore our full selection of products, visit us at: www.mygeeni.com

Toll-free (English Only): (888) 232-3143

You can also tap 'Support' for help within the Geeni app.

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