Epson TM-C3500 User's Manual

Important Safety Information

This section presents important information intended to ensure safe and effective use of this product. Read this section carefully and store it in an accessible location.

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

⚠ Warning: Warnings must be followed carefully to avoid serious bodily injury.

✂ CAUTION: Cautions must be observed to avoid minor injury to yourself, damage to your equipment, or loss of data.

⚠ Warning: Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice. Never attempt to repair this product yourself. Improper repair work can be dangerous. Never disassemble or modify this product. Tampering with this product may result in injury or fire. Use the specified AC Adapter, K (Model: M248A) only. Connection to an improper power source may cause fire. Be sure your power cable meets the relevant safety standards and includes a power-system ground terminal (PE terminal). Otherwise shock may result. If you acquire a system with different safety standards, use an AC cable that meets the acquired safety standards. Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to fire. If water or other liquid spills into this equipment, unplug the power cord immediately, and then contact your dealer or a Seiko Epson service center for advice. Continued usage may lead to fire. Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause fire.

✂ CAUTION: Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage and burning. Be sure to set this equipment on a firm, stable, horizontal surface. The product may break or cause injury if it falls. Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage or fire. Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury. To ensure safety, unplug this product before leaving it unused for an extended period. Do not remove the ink cartridge from the product when you ship it.

Be sure to note the following when using the maintenance box:

• Do not dismantle the Maintenance box.
• Do not touch the IC chip on the cartridge.
• Keep out of reach of children, and do not drink.
• Do not reuse a maintenance box which has removed and detached a long period.

Caution Label

The caution label on the product indicates the following precaution.

✂ CAUTION: Take care not to injure your fingers on the fixed blade of the autocutter.

Restriction of Use

When this product is used for applications requiring high reliability/safety, such as transportation devices related to aviation, rail, marine, automotive, etc.; disaster prevention devices; various safety devices, etc.; or functional/precision devices, etc.; you should use this product only after giving consideration to including fail-safes and redundancies into your design to maintain safety and total system reliability.

Unpacking

Depending on the model, the accessories in the broken line box may not be included. The shape of the accessories varies between models and areas.

Installing the Printer

Please refer to the diagrams for printer installation.

Setting up the printer

Using the Install Navi (recommended)

Download it from the Web 🌐 or start it from the CD 🍿, and set up the printer by following the instructions. It guides you up to the installation of the maintenance box. Do not turn the power on until you are instructed to do so by the Install Navi.

When not using the Install Navi

Download printer driver from the Web 🌐, then install it.

Cable hook: Prevents the cable from falling off.

Power Switch Cover: Installing the power switch cover onto the power switch prevents inadvertent changing of the power switch.

Paper Handling

Installing/Replacing Paper

Roll paper

Fanfold paper

Removing paper

Installing Paper

Roll paper

Fanfold paper

Setting the shutter

Open/close the shutter → in accordance with the paper width. If the shutter is set incorrectly, paper may be jammed or get dirty.

Paper feed guide

CAUTION: Do not tilt the printer with the roll paper cover open. The roll paper cover may close unexpectedly, and your fingers may be caught. Make sure paper is ejected straight from the paper ejection guides, as shown in the illustration. If paper is not ejected straight due to such causes as an obstruction, the print result may be distorted.

The paper feed guide should be attached to the printer only when you use fanfold paper. Be sure to remove the paper feed guide when you use roll paper. When switching between the roll paper and fanfold paper, change the media source settings of printer driver.

Ink Cartridge and Maintenance

Installing/Replacing the Ink Cartridge

CAUTION: Do not touch the IC chip on the cartridge. Doing so may cause operating/printing malfunction. This product uses ink cartridges equipped with an IC chip that monitors the ink amount used by each cartridge. Cartridges are usable even if they are removed and reinstalled. However, if an ink cartridge with little ink remains is removed and reinstalled, it may not be usable. Ink is consumed each time cartridges are installed because the product automatically checks their reliability. Install all ink cartridges. Printing is not possible even if only one ink cartridge is missing. Since ink cartridges are designed to stop the operation before ink runs out completely to maintain the quality of the print head, some ink remains in the used ink cartridge. All the ink colors are consumed also for the maintenance operations when an ink cartridge is replaced and for print head cleaning. Do not turn off the product or open the ink cartridge cover while charging ink (Power light is flashing). Opening the cover may cause the ink to be recharged, resulting in more ink being consumed. Also, it may cause printing malfunction. Even for monochrome printing, all the ink colors are used in an operation designed to maintain the printing and print head quality. Do not disassemble the ink cartridge. Doing so may cause ink to adhere to eyes and skin. Do not disassemble and remodel the ink cartridge. Doing so may cause printing malfunction. Use of an old ink cartridge may result in reduced print quality. Use it up within six months after opening the package. The usage period for ink cartridges is printed on the packaging of individual ink cartridges. If ink contacts your skin, eyes, or mouth, take the following actions: -When it gets onto your skin, immediately wash the area with soap and water. -When ink gets into your eyes, immediately flush them with water. Leaving the ink as is may result in bloodshot eyes or mild inflammation. If something is wrong, immediately consult with a doctor. -When ink gets into your mouth, immediately spit it and consult with a doctor. There may be some ink around the ink supply port on the removed ink cartridge. Take care so that it does not stain the desk or other surface. Do not remove the ink cartridge, except when you replace it. Do not open the ink cartridge package until you are ready to install it in the product. Open the ink cartridge cover, and wait at least 4 seconds until internal operations stop. If you take out the ink cartridge in less than 4 seconds, there is a risk that the ink may spurt out. Do not shake the ink cartridge too hard. The ink cartridge may leak if you shake it around too much or push the sides strongly. Do not allow foreign objects to fall into the cartridge installation section. Doing so may cause printing malfunction. When ink is charged for the first time (right after purchase), ink is consumed for filling the print head nozzle (ink discharge holes) to get ready for printing. That is why the number of printable sheets may be fewer than for the cartridges to be installed later. Dispose the ink cartridges properly following the law or regulations of your country and area. When you turn the power off the product using the power button, the print head is automatically capped, which prevents the ink from drying. After installing the ink cartridges, be sure to turn the power off using the power button when you are not using the product. Do not pull out the power plug or trip the breaker while the power is on. Printing on water-repellent paper such as art paper, which is slow-drying, may cause print stains. Also, printing on glossy paper may cause finger prints on the paper or ink may adhere to your fingers when you touch it. Select paper not to cause print stains before use. Epson recommends the use of genuine Epson ink cartridges. For the best performance of the printer, it is recommended to use genuine Epson ink cartridges. Use of non-genuine Epson ink cartridges can adversely affect the printing quality and prevent the printer from realizing its maximum performance. Epson cannot guarantee the quality and reliability of non-genuine Epson products. Repairs for any damage or breakdown of this product due to the use of non-genuine Epson products will not be free of charge even if the warranty period is still valid. Color adjustment of the product is based on the use of genuine Epson ink cartridges. Use of non-genuine ink cartridges is recommended.

Keep ink cartridges out of the reach of children. Store ink cartridges in a cool and dark place. If the ink cartridge is stored in a cold place for a long period of time, let it warm up at least 3 hours before using it. Leave installed cartridges when moving or transporting the product.

Installing the maintenance Box

Cleaning the Autocutter

Moisten cotton swab with alcohol.

Specifications

Open Source Software License

The list of open source software programs included with this printer product and the whole license agreements of each license can be found in the above URL.

* For the underlined part in the URL, input each printer's IP address.