Whirlpool Washing Machine User Manual

Health & Safety Guide

Safety Instructions

[!] Before using the appliance, read these safety instructions. Keep them nearby for future reference. These instructions and the appliance itself provide important safety warnings, to be observed at all times. The manufacturer declines any liability for failure to observe these safety instructions, for inappropriate use of the appliance or incorrect setting of controls.

Very young children (0-3 years) should be kept away from the appliance. Young children (3-8 years) should be kept away from the appliance unless continuously supervised. Children from 8 years old and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge can use this appliance only if they are supervised or have been given instructions on safe use and understand the hazards involved. Children must not play with the appliance. Cleaning and user maintenance must not be carried out by children without supervision. Never open the door forcibly or use it as a step.

PERMITTED USE

[!] CAUTION: The appliance is not intended to be operated by means of an external switching device, such as a timer, or separate remote controlled system.

This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices and other working environments; farm houses; by clients in hotels, motels, bed & breakfast and other residential environments.

Do not load the machine above the maximum capacity (kg of dry cloth) indicated in the programme table.

This appliance is not for professional use. Do not use the appliance outdoors.

Do not use any solvents (e.g. turpentine, benzene), detergents containing solvents, scouring powder, glass or general purpose cleaners, or flammable fluids; do not machine wash fabrics that have been treated with solvents or flammable liquids.

Installation

The appliance must be handled and installed by two or more persons - risk of injury. Use protective gloves [gloves] to unpack and install - risk of cuts. If you want to stack a dryer [dryer] on top of your washing machine [washing machine], first contact our After-Sales Service [After-Sales Service] or your specialist dealer [specialist dealer] to verify whether this is possible. This is only possible if the dryer [dryer] is attached to the washing machine [washing machine] by means of appropriate stacking kit available through our After- Sales Service [After-Sales Service] or your specialist dealer [specialist dealer].

Move the appliance without lifting it by the worktop [worktop] or top lid [top lid].

Installation, including water supply [water supply] (if any) and electrical connections [electrical connections] and repairs [repairs] must be carried out by a qualified technician [qualified technician]. Do not repair or replace any part of the appliance unless specifically stated in the user manual. Keep children away from the installation site. After unpacking the appliance, make sure that it has not been damaged during transport. In the event of problems, contact the dealer or your nearest After-sales Service [After-sales Service]. Once installed, packaging waste [packaging waste] (plastic, styrofoam parts [styrofoam parts] etc.) must be stored out of reach of children - risk of suffocation [suffocation]. The appliance must be disconnected from the power supply [power supply] before any installation operation [installation operation] - risk of electric shock [electric shock]. During installation, make sure the appliance does not damage the power cable [power cable] - risk of fire [fire] or electric shock [electric shock]. Only activate the appliance when the installation has been completed.

[!] Do not install your appliance where it may be exposed to extreme conditions [extreme conditions], such as: poor ventilation [poor ventilation], temperatures [temperatures] below 5 °C or above 35 °C.

When installing the appliance make sure that the four feet [feet] are stable and resting on the floor [floor], adjusting them as required, and check that the appliance is perfectly level using a spirit level [spirit level].

If the appliance is being installed on wood or "floating" floors (certain parquet [parquet] and laminate materials [laminate materials]), secure a 60 x 60 x 3 cm (at least) sheet of plywood [plywood] to the floor [floor] then place the appliance on top of this.

[!] Connect the water inlet hose(s) [water inlet hose] to the water supply [water supply] in accordance with the regulations of your local water company [water company].

For cold fill only models [cold fill models]: do not connect to the hot water supply [hot water supply].

For models with hot fill [hot fill models]: the hot water inlet temperature [inlet temperature] must not exceed 60 °C.

The washing machine [washing machine] is fitted with transport bolts [transport bolts] to prevent any possible damage to the interior during transport. Before using the machine, it is imperative that the transport bolts [transport bolts] are removed. After their removal, cover the openings with the 4 enclosed plastic caps [plastic caps].

After installation of the device, wait a few hours before starting it so that it acclimates to the environmental conditions [environmental conditions] of the room [room].

Make sure that the ventilation openings [ventilation openings] in the base [base] of your washing machine [washing machine] (if available on your model) are not obstructed by a carpet [carpet] or other material [material].

Disposal of Packaging Materials

The packaging material is 100% recyclable and is marked with the recycle symbol [recycle symbol] . The various parts of the packaging must therefore be disposed of responsibly and in full compliance with local authority regulations [local authority regulations] governing waste disposal [waste disposal].

Disposal of Household Appliances

This appliance is manufactured with recyclable [recyclable] or reusable materials [reusable materials]. Dispose of it in accordance with local waste disposal regulations [local waste disposal regulations]. For further information on the treatment [treatment], recovery [recovery] and recycling [recycling] of household electrical appliances [household electrical appliances], contact your local authority [local authority], the collection service [collection service] for household waste [household waste] or the store [store] where you purchased the appliance [appliance]. This appliance is marked in compliance with European Directive [European Directive] 2012/19/EU, Waste Electrical and Electronic Equipment (WEEE) [Waste Electrical and Electronic Equipment (WEEE)]. By ensuring this product [product] is disposed of correctly, you will help prevent negative consequences for the environment [environment] and human health [human health].

The symbol on the product [product] or on the accompanying documentation [accompanying documentation] indicates that it should not be treated as domestic waste [domestic waste] but must be taken to an appropriate collection center [collection center] for the recycling of electrical and electronic equipment [electrical and electronic equipment].

User Manual

Product Description

The washing machine consists of the following parts:

  • 1. Worktop [worktop]
  • 2. Detergent dispenser [detergent dispenser]
  • 3. Control panel [control panel]
  • 4. Door handle [door handle]
  • 5. Door [door]
  • 6. Water filter - behind plinth [water filter - behind plinth]
  • 7. Plinth (removable) [plinth]
  • 8. Adjustable feet (4) [adjustable feet]

Detergent Dispenser

The detergent dispenser has three compartments:

  • 1. Main wash compartment [Main wash compartment] (symbol II): For detergent for the main wash, stain remover, or water softener. For a liquid detergent [liquid detergent], it is recommended to use the removable plastic partition A (supplied) for a proper dosage. If powder detergent [powder detergent] is used, place the partition into slot B.
  • 2. Prewash compartment [Prewash compartment] (symbol I): For detergent for the prewash.
  • 3. Softener compartment [Softener compartment]: For fabric softener [fabric softener] or liquid starch [liquid starch]. Pour softener [softener] or starch solution [starch solution] only up to the "MAX" mark.
  • 4. Release button [release button]: Press to remove the detergent dispenser for cleaning.

Technical Data for Water Connection

Water connectionCold
Water supply3/4" threaded hose connector
Water tap3/4"
Minimum water supply pressure100 kPa (1 bar)
Maximum water supply pressure1000 kPa (10 bar)

Control Panel

The control panel features the following buttons and indicators:

  • 1. [ON/OFF button]: Powers the appliance on/off.
  • 2. [Programme selector dial]: Selects the wash programme.
  • 3. [Start/Pause button]: Starts or pauses the selected programme.
  • 4. [Spin button]: Adjusts the spin speed.
  • 5. [Intensive Rinse button]: Adds extra rinses.
  • 6. [Clean+ button]: Enhances washing action for stubborn stains.
  • 7. [Start Delay button]: Sets a delayed start time for the programme.
  • 8. [FreshCare+ button] / [Key Lock button]: Activates FreshCare+ or locks the control panel.
  • 9. [Temperature button]: Adjusts the wash temperature.

Programmes

Select the appropriate programme based on your laundry type and soiling level. Always follow the care labels on your garments.

  • MIXED: For lightly to normally soiled resilient garments in cotton, linen, synthetic fibres and mixed fibres.
  • WHITE: For normally to heavily soiled towels, underwear, table and bed linen in resilient cotton and linen. A prewash phase is included for 90°C cycles.
  • COTTON: For normally to heavily soiled and robust cottons.
  • ε COTTON: For normally soiled cotton garments. Efficient in water and energy consumption at 40°C and 60°C.
  • SPORT: For lightly soiled sports clothing. Use liquid detergent [liquid detergent] and do not exceed half-load.
  • DUVET: For washing eiderdown padded items like duvets, cushions, and anoraks. Load items with edges folded inwards and do not exceed 3/4 of the drum's volume. Use liquid detergent [liquid detergent].
  • JEANS: Turn garments inside-out before washing and use liquid detergent [liquid detergent].
  • SPIN & DRAIN: Spins the load and then empties the water. For resilient garments.
  • RINSE & SPIN: Rinses and spins the load. For resilient garments.
  • RAPID 30': For washing lightly soiled garments quickly (30 minutes).
  • COLOURS 15°: Helps protect colours by washing in cold water (15°C) with less energy. Suitable for lightly soiled, unstained garments.
  • WOOL: For all wool garments, including those labelled "hand-wash only". Use special detergents [special detergents] and do not exceed the maximum load.
  • DELICATES: For particularly delicate garments. Preferably turn garments inside out before washing.
  • SYNTHETICS: For normally soiled garments made from synthetic fibres or cotton/synthetic blends.

Options & Functions

  • CLEAN+: An option with three levels (Intensive, Daily, Fast) to adjust washing action based on dirtiness.
  • INTENSIVE RINSE: Increases rinse efficiency for better detergent removal, useful for sensitive skin. Allows for 1, 2, or 3 additional rinses.
  • START DELAY: Sets the programme to start at a later time. The [Start delay indicator] lights up. Press again to set to "0" to cancel.
  • FRESHCARE+: Generates steam to inhibit odour and performs gentle tumbling after the cycle ends (up to 6 hours). Can be interrupted. Wait approximately 5 minutes before opening the door after FreshCare+.
  • TEMPERATURE: Adjusts the wash temperature. The selected value appears on the display.
  • SPIN: Adjusts the spin speed. The selected value appears on the display.

Functions

  • ON/OFF: Press to switch the appliance on. The [Start/Pause button] light will flash. To switch off during a cycle, press and hold for approx. 3 seconds. To switch off after the programme, press until lights go off.
  • KNOB: Turn to select programmes and options, press to confirm.
  • START/PAUSE: Press to start or pause a programme. The [Door locked indicator] lights up when the door is locked.
  • KEY LOCK: Press and hold the [Key Lock button] for approx. 3 seconds to lock the control panel (except ON/OFF button). The [Key lock indicator] lights up. Press and hold again to unlock.
  • BLEACHING: To bleach laundry, select "Rinse & Spin", pause after the first water filling, add bleach to the main wash compartment, then restart. Fabric softener [fabric softener] can also be added to its compartment.
  • DEMO MODE: For sales demonstrations. To enter: switch OFF, then press and hold [Start/Pause button] and [ON/OFF button] simultaneously for 10 seconds. To deactivate: switch OFF, then press and hold [Start/Pause button] and [ON/OFF button] simultaneously for 2 seconds.

Programme Chart

ProgrammeTemperatures Default RangeMax. spin speed (rpm)Max load (kg)Duration (Minutes)Detergents and additivesRecommended detergentResidual dampness % *Energy consumption kWhTotal water lt
PrewashMain washSoftenerPowderLiquid
Mixed40°C - 40°C10003.5--530.9875
White60°C - 90°C14007.0**530.8252.5
Cotton40°C - 60°C14007.0220530.9875
ε Cotton60°C - 40°C14007.0270------
Sport40°C - 40°C6003.5--------
Duvet30°C - 30°C10002.0--------
Jeans40°C - 40°C8003.5--------
Spin & Drain14007.0--------
Rinse & Spin14007.0--------
Rapid 30'30°C - 30°C8003.0--------
Colours 15°15°C - 15°C10003.5--------
Wool40°C - 40°C8001.5--330.7572
Delicates30°C - 30°C--1.0--------
Synthetics40°C - 60°C12004.0195------

Notes:

  • ● Dosing required ○ Dosing optional
  • ε Cotton - Test wash cycles in compliance with regulations 1061/2010. These are the reference programs for the energy label. Set this wash cycles with a temperature of 40°C or 60°C. They are the most efficient programmes in terms of energy and water consumption for washing normally soiled cotton laundry. The actual water temperature may differ from the declared one.
  • For all Test Institutes: Long wash cycle for cottons: set wash cycle Cotton with a temperature of 40°C. Synthetic program along: set wash cycle Synthetics with a temperature of 40°C.
  • This data may differ in your home due to changing conditions in inlet water temperature, water pressure etc.
  • Approximate programme duration values refer to the default setting of the programmes, without options.
  • * After programme end and spinning with maximum selectable spin speed, in default programme setting.
  • ** The duration of the programme is shown on the display.
  • 6th Sense - the sensor technology adapts water, energy and programme duration to your wash load.

Door

To open the door, pull the handle [door handle]. To close the door, hold the handle and push so that you can hear it click shut [click sound].

Accessories

Contact our After-Sales Service [After-Sales Service] to check if the following accessories are available for your washing machine [washing machine] (and dryer [dryer]) model:

  • STACKING KIT SHELF: By which your dryer [dryer] can be fixed on top of your washing machine [washing machine] to save space and to facilitate loading and unloading your dryer [dryer] in the higher position.

How to Use the Appliance

First Time Use

Remove any manufacturing debris:

  • Select the "Cotton" programme at a temperature of 60°C.
  • Pour a small quantity of detergent [detergent] powder into the [Main wash compartment] of the detergent dispenser [detergent dispenser] (maximum 1/3 of the quantity the detergent manufacturer [detergent manufacturer] recommends for lightly soiled laundry [lightly soiled laundry]).
  • Start the programme without adding any laundry (with empty drum).
  • See section "DAILY USE" for more information on how to select and start a programme.

Daily Use

Preparing the Laundry
  • Empty pockets: Coins, paper clips, etc. could damage the load and the washing machine [washing machine] components. Tissues will break down during the wash cycle, and the fragments will have to be subsequently removed by hand.
  • Close all zippers, buttons, and hooks. Tie all ribbons or belts: Insert the smaller garments (e.g. nylon hosiery, belts, etc.) and garments with hooks (e.g. braziers) into a fabric bag [fabric bag] or a pillowcase [pillowcase] with a zipper. Remove any rings from curtains, or else place the curtains inside a fabric bag [fabric bag] together with the rings.
How to Use the Washing Machine
  1. Load laundry: Open the door and load the laundry. Load the articles one at a time loosely into the drum, without overfilling. Observe the load sizes given in the "PROGRAMME CHART" table. Overloading the machine will result in unsatisfactory washing results and creased laundry.
  2. Close door: Make sure that no laundry gets stuck between door glass and rubber seal. Close the door so that you can hear it click shut.
  3. Open water tap: Make sure that the washing machine [washing machine] is connected to the water mains [water mains]. Open the water tap [water tap].

Switch on washing machine: Press the [ON/OFF button], the [Start/Pause button] lamp flashes slowly.

  1. Set the desired programme: Select the required programme with the [Programme selector dial]. The duration of the wash cycle is shown on the display. The washing machine [washing machine] automatically displays the maximum temperature and spin speed settings possible for the selected programme. Adjust the temperature and/or spin speed settings if needed with the relative buttons.

Fabric type / Symbol on the wash label

  • Cottons, mixed fibres, easy care/synthetics, wool, handwash items.
  • Colour: Separate coloured and white items. Wash new coloured articles separately.
  • Size: Wash items of different sizes in the same wash load, to improve washing efficiency and distribution of the articles in the drum.
  • Delicates: Wash delicate items separately; they require gentle treatment.

Change temperature, if needed

Press the [Temperature button] to progressively lower the temperature setting until cold wash has been set ("--" will be shown on the display). Pressing the button again sets the highest possible setting.

Change spin speed, if needed

Press the [Spin button] to progressively decrease the spin speed until the spin cycle is turned off ("0" will be shown on the display). Pressing the button again sets the highest possible setting.

Select options, if needed

Press the button to select the option; the respective symbol on display illuminates. Press the button again to cancel the option; the light extinguishes.

[!] If the selected option is incompatible with the programme set, the incompatibility will be signalled by a buzzer [buzzer] (3 beeps) and the corresponding indicator light will flash.

[!] If the selected option is incompatible with another previously set option, only the most recent selection will remain active.

Steps for using the washing machine

  1. Add detergent: Pull out the detergent dispenser [detergent dispenser] and add detergent (and additives/softener) into the relative compartments as described in section "DETERGENT DISPENSER". Observe the dosing recommendations on the detergent pack [detergent pack]. Correct dosing of detergent/additives is important because:
    • it optimizes the cleaning result
    • it avoids irritating residues of surplus detergent in your laundry
    • it saves money by avoiding waste of surplus detergent
    • it protects the washing machine [washing machine] by avoiding calcification of components
    • it respects the environment by avoiding unnecessary environmental burden.
  2. Delaying the start of a programme: To set a programme to start at a later time, see the section "OPTIONS/ START DELAY".
  3. Start programme: Press the [Start/Pause button] . The relative indicator lamp illuminates, the door locks and the [Door locked indicator] lights up. To avoid overflow, do not open the detergent dispenser [detergent dispenser] during a running programme anymore. The remaining programme duration can vary. Factors like unbalance in the wash load, or foam formation, can have an effect on the programme duration.
  4. Change the settings of a running programme, if needed: You can still change the settings while a programme is running. The changes will be applied, provided the respective programme phase has not finished yet. To change the settings of a running programme:
    • Press [Start/Pause button] to put the running programme on pause.
    • Change your settings.
    • Press [Start/Pause button] again to continue the programme.
    If you have changed the programme, do not add detergent [detergent] for the new programme. To prevent that a running programme is changed by accident (for instance by children), use the [Key Lock button] (see section "FUNCTIONS").
  5. Pause a running programme and open the door, if needed: Press [Start/Pause button] to pause a running programme. Provided water level or temperature is not too high, the [Door locked indicator] light turns off. You can open the door, for example to add more laundry, or to remove laundry which was loaded by mistake. Press [Start/Pause button] to proceed with the programme.
  6. Cancelling a running programme, if needed: Press and hold the [ON/OFF button] until the washing machine [washing machine] stops. If the water level and temperature are low enough, the door unlocks and may be opened. The door remains locked if there is water in the drum. To unlock the door, switch the washing machine [washing machine] on, select the "Spin + Drain" programme and turn the spin option off by setting the spin speed to "0". The water is emptied and the door unlocks at the end of the programme.
  7. Switch off the washing machine after programme End: At the end of the cycle, the message "END" is shown on the display. The door can only be opened when the symbol [Door locked indicator] light turns off. Check that the [Door locked indicator] is off, then open the door and take out the laundry. Press [ON/OFF button] to switch the washing machine [washing machine] off. To save energy, if the washing machine [washing machine] is not switched off manually with the button, it turns off automatically approximately 30 minutes after the end of the programme. Leave the door ajar to let the interior of the washing machine [washing machine] to dry.

Display Indicators

  • Door locked: This indicator will light up after you have started a programme; the porthole door is locked.
  • FreshCare+: This indicator will light up after you press [FreshCare+ button].
  • Start delay: This indicator will light up after you press [Start delay button].
  • Key lock: This indicator will light up after you press [Key lock button].
  • Washing phase indicator: This indicator shows the current programme phase, running from left to right through wash, rinse and drain. The illuminated indicator light shows which phase is in progress.
  • Call Service: Failure: Call After-sales service [After-sales service]. Refer to Troubleshooting section. If the indicator persists, call After-sales service [After-sales service].
  • Water filter clogged: Failure: Water filter clogged. Water cannot be drained; water filter might be blocked.
  • No water: Failure: No water. No or not sufficient inlet water.

Hints and Tips

Rules for Separating Laundry

  • Fabric type / indications on label (cotton, mixed fibres, synthetic, wool, handwash items)
  • Colour (separate coloured garments from whites, wash new coloured items separately)
  • Size (wash items of different sizes in the same load to improve washing efficiency and weight distribution in the drum)
  • Delicates (place small items – such as nylon stockings – and garments with clasps – such as braziers – in a laundry bag [laundry bag] or in a pillow case [pillow case] with a zip).

Wash Symbols on Garment Labels

The value given in the tub symbol is the maximum temperature possible for washing the garment.

  • Normal mechanical action
  • Reduced mechanical action
  • Much reduced mechanical action
  • Hand wash only
  • Do not wash

Clean the Water Filter Regularly

This is needed to prevent the filter from blocking and preventing the water from draining correctly.

Saving Energy and Protecting the Environment

  • Keeping within the load limits indicated in the "PROGRAMME CHART" will optimise energy, water and detergent consumption and reduce washing times.
  • Do not exceed the detergent quantities recommended by the detergent manufacturer [detergent manufacturer].
  • Save energy by using a 60 °C instead of a 90 °C wash programme, or by using a 40 °C instead of a 60 °C wash programme. We recommend using the "ε Cotton" the 60 °C programme for cotton garments, which is longer, but uses less energy.
  • To save energy and time when washing, select highest spin speed available for the programme to reduce the residual water remaining in the garments at the end of the wash cycle.
  • Pretreat any stains with an appropriate stain remover, or else dampen any dried-on stains with water prior to washing, as this will reduce the need to use a high temperature wash programme.
  • Use the "Colours 15°" programme for lightly soiled coloured garments; this will reduce the amount of energy used to heat the water.

Cleaning & Maintenance

For any cleaning and maintenance, switch off and unplug the washing machine [washing machine]. Do not use flammable fluids [flammable fluids] to clean the washing machine [washing machine].

Cleaning the Outside of the Washing Machine

Use a soft damp cloth [damp cloth] to clean the outer parts of the washing machine [washing machine]. Do not use glass or general purpose cleaners [general purpose cleaners], scouring powder [scouring powder] or similar to clean the control panel [control panel] – these substances might damage the printing.

Checking the Water Supply Hose

Check the inlet hose [inlet hose] regularly for brittleness and cracks. If damaged, replace it by a new hose available through our After-Sales Service [After-Sales Service] or your specialist dealer [specialist dealer].

Depending on the hose type:

  • If the inlet hose [inlet hose] has a transparent coating, periodically check if the colour intensifies locally. If yes, the hose may have a leak and should be replaced.
  • For water stop hoses [water stop hoses]: check the small safety valve inspection window (see arrow [arrow]). If it is red, the water stop function was triggered, and the hose must be replaced by a new one. For unscrewing this hose, press the release button [release button] (if available) while unscrewing the hose.

Cleaning the Mesh Filters in the Water Supply Hose

  1. Close water tap [water tap] and unscrew the inlet hose [inlet hose].
  2. Clean the mesh filter at the hose's end carefully with a fine brush.
  3. Now unscrew the inlet hose [inlet hose] on the back of the washing machine [washing machine] by hand. Pull out the mesh filter [mesh filter] from the valve on the back of the washing machine [washing machine] with pliers [pliers] and carefully clean it.
  4. Insert the mesh filter [mesh filter] again. Connect the inlet hose [inlet hose] to water tap [water tap] and washing machine [washing machine] again. Do not use a tool [tool] to connect the inlet hose [inlet hose]. Open the water tap [water tap] and check that all connections are tight.

Cleaning the Detergent Dispenser

  1. Remove the detergent dispenser [detergent dispenser] by pressing on the release button [release button] and at the same time pulling out the detergent dispenser [detergent dispenser].
  2. Remove the insert from the softener compartment [softener compartment].
  3. Clean all parts under running water, removing all detergent [detergent] or softener [softener] residues.
  4. Wipe the parts dry with a soft cloth [soft cloth].
  5. Reinstall the detergent dispenser [detergent dispenser] and push it back into the detergent compartment [detergent compartment].

Cleaning the Water Filter / Draining Residual Water

Switch off and unplug the washing machine [washing machine] before cleaning the water filter [water filter] or draining residual water [residual water]. If you used a hot wash programme [hot wash programme], wait until the water has cooled down before draining any water. Clean the water filter [water filter] regularly, to avoid that the water cannot drain after the wash due to obstruction of the filter. If the water cannot drain, the display indicates that the water filter [water filter] may be clogged.

  1. Remove the kick panel [kick panel]: Using a screwdriver [screwdriver], do that which is shown in the following figure.
  2. Container for the drained water [drained water]: Place a low and wide container [container] under the water filter [water filter] in order to collect the residual water [residual water].
  3. Drain the water [drain the water]: Slowly turn the filter counter-clockwise until all the water has come out. Allow the water to flow out without removing the filter. Once the container [container] is full, close the water filter [water filter] by turning it clockwise. Empty the container [container]. Repeat the procedure until all the water has been drained.
  4. Remove filter [Remove filter]: Lay a cotton cloth [cotton cloth] beneath the water filter [water filter], which can absorb a small amount of rest water [rest water]. Then remove the water filter [water filter] by turning it out anticlockwise.
  5. Clean the water filter [water filter]: remove residues in the filter and clean it under running water.
  6. Insert the water filter [water filter] and reinstall the plinth [plinth]: Reinsert the water filter [water filter] again by turning it in clockwise direction. Make sure to turn it in as far as it goes; the filter handle must be in vertical position. To test water tightness of the water filter [water filter], you can pour about 1 liter of water into the detergent dispenser [detergent dispenser]. Then reinstall the plinth [plinth].

Troubleshooting

Your washing machine [washing machine] is equipped with various automatic safety and feedback functions. They enable failures and needed maintenance to be detected and indicated accordingly. These failures are frequently so minor that they can be removed within a few minutes.

Anomalies:Possible causes / Solution:
The washing machine [washing machine] does not turn on.
  • The plug is not inserted into the electrical outlet [electrical outlet], or not enough to make contact.
  • There has been a power failure [power failure].
  • The door is not fully closed.
The wash cycle does not start.
  • The [ON/OFF button] has not been pressed.
  • The [Start/Pause button] has not been pressed.
  • The water tap [water tap] is not open.
  • A "Start delay" [Start delay] has been set.
The washing machine [washing machine] does not fill with water (the message "h2o" is shown on the display). "Beep" sound every 5 seconds.
  • The water intake hose [water intake hose] is not connected to the tap.
  • The hose is bent.
  • The water tap [water tap] is not open.
  • The mains water supply [mains water supply] has been shut off.
  • There is not enough pressure.
The washing machine [washing machine] loads and drains water continuously.
  • The [Start/Pause button] has not been pressed.
  • The drain hose [drain hose] has not been installed at 65 to 100 cm from the ground.
  • The end of the drain hose [drain hose] is immersed in water.
  • The drain connector on the wall does not have an air vent.
  • If the problem persists after having performed these checks, close the water tap [water tap], shut off the washing machine [washing machine], and call the After-sales service [After-sales service]. If the dwelling is located on one of the uppermost floors of a building, a siphon effect can sometimes occur, thus causing the washing machine [washing machine] to load and drain water continuously. Special anti-siphon valves [anti-siphon valves] are available on the market to prevent these types of problems.
The washing machine [washing machine] does not drain or does not spin.
  • The programme does not include the draining function: with certain programmes it must be activated manually.
  • The drain hose [drain hose] is bent.
  • The drain line is obstructed.
The washing machine [washing machine] vibrates excessively during the spin cycle.
  • At the time of installation, the drum was not properly unblocked.
  • The washing machine [washing machine] is not level.
  • The washing machine [washing machine] is squeezed between furniture and the wall.
The washing machine [washing machine] leaks water.
  • The water intake hose [water intake hose] has not been tightened properly.
  • The detergent dispenser [detergent dispenser] is clogged.
  • The drain hose [drain hose] has not been properly fastened.
The machine is locked and the display flashes, indicating an error code (e.g. F-01, F-..).
  • Shut off the machine, disconnect the plug from the outlet [electrical outlet], and wait about 1 minute before turning it back on.
  • If the problem persists, call the After-sales service [After-sales service].
Too much foam is formed.
  • The detergent [detergent] is not compatible with the washing machine [washing machine] (it must bear the wording "for washing machines", "for hand washing and washing machines", or something similar).
  • The dosage was excessive.
Door is locked, with or without failure indication, and the programme does not run.
  • Door is locked in case of power breakdown [power breakdown]. Programme will continue automatically as soon as the mains is available again.
  • Washing machine [washing machine] is in a standstill. Programme will continue automatically after the origin of the standstill does not persist anymore.

Transport and Handling

Never lift the washing machine [washing machine] by holding it at the worktop [worktop].

  1. Pull out the mains plug [mains plug], and close the water tap [water tap].
  2. Make sure that door and detergent dispenser [detergent dispenser] are properly closed.
  3. Disconnect the inlet hose [inlet hose] from the water tap [water tap], and remove the drain hose [drain hose] from your draining point [draining point]. Remove all rest water [rest water] from the hoses, and fix them so that they cannot get damaged during transport [transport].
  4. Refit the transport bolts [transport bolts]. Follow the instructions for removing the transport bolts [transport bolts] in the "Installation Guide" in reverse order.

Important: Do not transport the washing machine [washing machine] without having fixed the transport bolts [transport bolts].

Electrical Connection

FOR GREAT BRITAIN ONLY

Warning - this appliance must be earthed.

Fuse replacement

If the mains lead of this appliance is fitted with a BS 1363A 13amp fused plug [fused plug], to change a fuse [fuse] in this type of plug [plug] use an A.S.T.A. approved fuse [fuse] to BS 1362 type and proceed as follows:

  1. Remove the fuse cover [fuse cover] (A) and fuse [fuse] (B).
  2. Fit replacement 13A fuse [fuse] into fuse cover [fuse cover].
  3. Refit both into plug [plug].

Important: The fuse cover [fuse cover] must be refitted when changing a fuse [fuse] and if the fuse cover [fuse cover] is lost the plug [plug] must not be used until a correct replacement is fitted. Correct replacement are identified by the colour insert or the colour embossed in words on the base of the plug [plug]. Replacement fuse covers [fuse covers] are available from your local electrical store [electrical store].

For the Republic of Ireland only

The information given in respect of Great Britain will frequently apply, but a third type of plug and socket [plug and socket] is also used, the 2-pin, side earth type [2-pin, side earth type].

Socket outlet / plug (valid for both countries)

If the fitted plug [fitted plug] is not suitable for your socket outlet [socket outlet], Please contact After-Sales service [After-Sales service] for further instruction [further instruction]. Please do not attempt to change plug [plug] yourself. This procedure [procedure] needs to be carried out by a qualified technician [qualified technician] in compliance with the manufactures instructions [manufactures instructions] and current standard safety regulations [current standard safety regulations].

After-Sales Service

BEFORE CALLING THE AFTER-SALES SERVICE

  1. See if you can solve the problem [problem] by yourself with the help of the suggestions [suggestions] given in the TROUBLESHOOTING.
  2. Switch the appliance off and back on again to see if the fault [fault] persists.

IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN TOUCH WITH THE NEAREST AFTER-SALES SERVICE

To receive assistance, call the number shown on the warranty booklet [warranty booklet] or follow the instructions on the website www.whirlpool.eu.

When contacting our Client After-sales service [After-sales service], always specify:

  • a brief description of the fault [fault];
  • the type and exact model of the appliance [appliance];
  • the service number [service number] (number after the word Service on the rating plate [rating plate]).
  • your full address [full address];
  • your telephone number [telephone number].

If any repairs [repairs] are required, please contact an authorised after-sales service [authorised after-sales service] (to guarantee that original spare parts [original spare parts] will be used and repairs [repairs] carried out correctly).

Installation Guide

Detailed installation instructions are provided in a separate Installation Guide. Please refer to that document for complete installation procedures.

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