Juniper and Cloud Ingenuity transform Wi-Fi to Enable Wayfinding and Asset Tracking for Enhanced User Experience

Transform your Wi-Fi installation into a strategic business asset. Enhance your user's experience with wayfinding capabilities from their mobile device and provide IT with the ability for enterprise-wide asset search.

The Challenge

Traditional Wi-Fi is often unaware of the user's experience and needs, negatively impacting brand perception and user productivity. IT support teams struggle to resolve device issues due to a lack of visibility. The increasing reliance on Wi-Fi for remote work and IoT further highlights the need for a modern solution.

The Juniper-Cloud Ingenuity Solution

Juniper Networks, a leader in AI-driven networking, and Cloud Ingenuity, an innovative integrator, have partnered to deliver an integrated solution. This solution enhances the end-user experience through Juniper Mist™ wireless edge capabilities across multi-vendor, brownfield network infrastructures. It transforms Wi-Fi into a strategic business asset, improving both user experience and IT productivity.

Features and Benefits

Enhanced user experience through self-guided location services.
Improved IT productivity with visibility into people and asset locations.
Rewind capabilities to review historical location data for people and devices on the network.

Solution Components

Juniper Solution Components:

Juniper Mist cloud: Manages all wireless deployments, operations, and functions, providing Wi-Fi and virtual Bluetooth LE services.
Juniper Mist Wi-Fi Assurance: Offers user service levels, anomaly detection, automated event correlation, dynamic packet capture, policy configuration, and guest WLAN access.
Marvis Virtual Network Assistant: Provides natural language queries and integrated help desk functionality for rapid problem determination and resolution, utilizing the Marvis Actions framework.
Juniper Mist User Engagement: Delivers location-based information to mobile users, including turn-by-turn directions and proximity notifications.
Juniper Mist Asset Location: Locates high-value resources like shipping pallets, wheelchairs, and security personnel.
Juniper Access Points: Deployed on-premises for Wi-Fi, BLE, and IoT access.

Cloud Ingenuity Solution Components:

A secure mobile application for end users offering:

Wayfinding: Self-guided directions at the user's fingertips.
Asset Search: Global search across the Wi-Fi network for people or devices.
Rewind: Understanding the historical location of people and assets on the network.

Juniper modernizes the wireless infrastructure; Cloud Ingenuity enables IT to positively impact user experience which transforms Wi-Fi into a strategic business tool.

The Challenge: Many Wi-Fi infrastructures rely on legacy hardware, leading to poor user experiences and IT teams being unaware of performance issues due to a lack of visibility. The increasing reliance on Wi-Fi for work-from-home and IoT devices means businesses can benefit from user and customer location data. Without a modern Wi-Fi solution leveraging AI for proactive issue detection, brands suffer from poor customer experiences, and business users and IT staff experience productivity loss.

AI-Enabled Wayfinding: Juniper Mist's advanced AI technology enables on-demand mapping of users, assets, and places across the network in real-time, providing users with relevant data at their fingertips.

Empowering Users with Wi-Fi: Cloud Ingenuity's user-focused mobile application leverages Mist's AI to provide unprecedented environmental insights. This allows IT to focus on delivering state-of-the-art experiences with data-driven applications that go beyond basic infrastructure.

Combine Al-Driven Wireless from Juniper with Wayfinding and Asset Search to Elevate User Experience

Enterprises increasingly rely on the network for critical business functions. User experience directly impacts brand perception and productivity. By upgrading to Juniper's AI-Driven Enterprise, organizations can leverage powerful data sets to drive business impact. The integration of Cloud Ingenuity's application with Juniper's AI and BLE technology allows IT to provide superior user experiences and utilize valuable data for business-impacting decisions.

About Juniper Mist

Mist pioneered the first AI-driven Wireless LAN (WLAN), making Wi-Fi predictable, reliable, and measurable, while enabling scalable indoor location services like wayfinding and asset visibility. Mist's AI technology automates and provides insights across the IT stack, delivering seamless user and IT experiences and significant cost savings. Acquired by Juniper Networks in 2019, Mist operates as a business unit focused on the AI-Driven Enterprise, combining its next-generation WLAN platform with Juniper's wired LAN, SD-WAN, and security solutions.

For more information, visit www.mist.com.

About Cloud Ingenuity

Cloud Ingenuity is a technology partner focused on business, architectural, and organizational outcomes by aligning people, process, technology, and data. They provide strategic vision and expertise to keep technology investments relevant and agile across multicloud, security, network, collaboration, and visibility. Cloud Ingenuity delivers lower operating expenses with a higher level of integration that transforms the user experience.

Learn more at www.cloudingenuity.com.

Next Steps

To learn more about the joint Mist-Cloud Ingenuity solution, please contact your Cloud Ingenuity or Juniper Mist representative, or visit cloudingenuity.com and www.juniper.net.

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