GE Electric Residential Water Heaters

Safety Information

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life. Be sure to read and understand the entire Owner's Manual before attempting to install or operate this water heater. It may save you time and cost. Pay particular attention to the Safety Instructions. Failure to follow these warnings could result in serious bodily injury or death. Should you have problems understanding the instructions in this manual, or have any questions, STOP and get help from a qualified service technician or the local electric utility.

WARNING Risk of Fire - DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Keep rags and other combustibles away.

WARNING If the water heater has been subjected to flood, fire, or physical damage, turn off power and water to the water heater. Do not operate the water heater again until it has been thoroughly checked by qualified service personnel.

Safety Precautions:

• A. Do turn off power to water heater if it has been subjected to overheating, fire, flood or physical damage.
• B. Do Not turn on water heater unless it is filled with water.
• C. Do Not turn on water heater if cold water supply shut-off valve is closed.
• NOTE: Flammable vapors may be drawn by air currents from surrounding areas to the water heater.
• D. If there is any difficulty in understanding or following the Operating Instructions or the Care and Cleaning section, it is recommended that a qualified person or serviceman perform the work.

CAUTION Risk of Fire - Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). HYDROGEN GAS IS EXTREMELY FLAMMABLE!! To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system. If hydrogen is present, there will be an unusual sound such as air escaping through the pipe as the water begins to flow. Do not smoke or use an open flame near the faucet at the time it is open.

FOR INSTALLATIONS IN THE STATE OF CALIFORNIA

California Law requires that residential water heaters must be braced, anchored or strapped to resist falling or horizontal displacement due to earthquake motions. For residential water heaters up to 52 gallon (236.4 L) capacity, a brochure with generic earthquake bracing instructions can be obtained from: Office of the State Architect, 400 P Street, Sacramento, CA 95814 or you may call 916.324.5315 or ask a water heater dealer. Applicable local codes shall always govern installation. For residential water heaters of a capacity greater than 52 gallons (236.4 L) consult the local building jurisdiction for acceptable bracing procedures.

READ AND SAVE THESE INSTRUCTIONS

Water Temperature Adjustment

Safety, energy conservation, and hot water capacity are factors to be considered when selecting the water temperature setting of the water heater. Water temperatures above 125°F can cause severe burns or death from scalding. Be sure to read and follow the warnings outlined on the label pictured to the left. This label is also located on the water heater near the top of the tank.

Diagram Description: An illustration shows a hand under a faucet with labels indicating 'HOT' and 'BURN', demonstrating the danger of hot water.

Water temperature over 125°F can cause severe burns instantly or death from scalds.

Temperature control settings usually approximate tap water temperature. However, factors could cause water temperature to reach 160°F regardless of the control settings. Children, disabled and elderly are at highest risk of being scalded. See instruction manual before setting temperature at water heater. Feel water before bathing or showering. Temperature limiting valves are available; see manual.

Time/Temperature Relationship in Scalds

Table courtesy of Shriners Burn Institute

The chart shown above may be used as a guide in determining the proper water temperature for your home.

DANGER There is a Hot Water SCALD Potential if the water temperature thermostat is set too high. Households with small children, disabled or elderly persons may require a 120°F (49°C) or lower thermostat setting to prevent contact with "HOT" water.

This water heater is equipped with an adjustable thermostat that will automatically control water temperature. It can be adjusted to a maximum temperature of 150°F (60°C). The recommended set point is 125°F (52°C) and is clearly marked on the temperature adjustment dial.

Water Temperature Setting

The temperature of the water in the water heater can be regulated by setting the temperature dial of the adjustable surface mounted thermostat(s) located behind the jacket access panel(s).

Diagram Description: An illustration shows the temperature adjustment dial used for setting the water temperature. It indicates 'Off', 'Max', and a '125°F' mark. A 'Red Indicator' is shown, which illuminates when the water is heating and is off when the desired temperature is reached.

Refer to the Operating Instructions in this manual for detailed instructions how to adjust the thermostat(s).

DANGER Hotter water increases the Potential for Hot Water SCALDS.

Safety Controls

The water heater is equipped with a combination thermostat and high limit Energy-Cut-Off control (ECO) that is located above the heating element in contact with the tank surface. If for any reason the water temperature becomes excessively high, the high limit control (ECO) breaks the power circuit to the heating element. Once the control opens, it must be reset manually. Resetting of the high limit control should be done by a qualified service technician.

CAUTION The cause of the high temperature condition must be investigated by a qualified service technician and corrective action must be taken before placing the water heater in service again.

Operating Instructions

Water Heater Capacity and Increasing Temperature Setpoint:

The water heater temperature setting strongly impacts the amount of usable hot water available for showers and baths.

• Safety regulations require a factory setting no greater than 125°F (52°C) for all new water heaters. Therefore, if your old water heater was set to a hotter temperature than your new water heater with a factory set setpoint, the new water heater may seem to provide lower capacity than your old water heater. This can be corrected by increasing the temperature setpoint.
• If more hot water capacity is desired, increasing the temperature from 125°F to 135°F (52°C to 57°C) will enable the same tank of hot water to last about 25% longer because less hot water is mixed in at the shower or faucet.
• Increasing the water temperature setpoint may improve the cleaning performance of dishwashers and washing machines.
• The user can adjust the temperature setting to meet their needs. Always read and understand the safety instructions contained in the owner's manual before adjusting the temperature setpoint.

If adjustment is necessary...

1. Locate the front panel and temperature adjustment knob on the water heater.
2. This temperature adjustment dial is variable increase and decrease with a minimum setpoint of 68°F (20°C) and a maximum setpoint of 150°F (60°C).
3. The recommended starting setpoint is identified on the dial as 125°F (52°C).
4. The red indicator at the center of the display will illuminate when the water is heating.
5. When the water in the tank is at the desired temperature, the red indicator will NOT be illuminated.

Mixing Valves

• Mixing valves for reducing point-of-use water temperature by mixing hot and cold water in branch water lines are commercially available. Contact a licensed plumber or the local plumbing authority for further information.

Extended Shutdown Periods

If the water heater is to remain idle for an extended period of time, the power and water to the appliance should be turned off and the water heater drained to conserve energy and prevent a buildup of dangerous hydrogen gas. This unit has no power button, power can only be shut off at the circuit breaker or disconnect switch.

The water heater and piping should be drained if they might be subjected to freezing temperatures.

After a long shutdown period, the water heater's operation and controls should be checked by qualified service personnel. Make certain the water heater is completely filled again before placing it in operation.

NOTE: Refer to the Hydrogen Gas Caution in the Operating Instructions (see page 3).

Care and Cleaning

Exterior Surfaces

Hand wash with damp cloth, using only warm water. Wipe dry using a dry, clean cloth.

Routine Preventive Maintenance

Properly maintained, your water heater will provide years of dependable trouble-free service. It is suggested that the following annual preventive maintenance program be established:

1. Inspect Temperature & Pressure Relief Valve.
2. Drain and Flush the water heater tank.
3. Inspect all water connection locations.

Temperature and Pressure-Relief Valve:

Once a year, it is recommended to lift and release the lever handle on the temperature and pressure-relief valve, located on the front-right side of the water heater, to make certain the valve operates freely. Allow several gallons to flush through the discharge line to an open drain.

Most electrical appliances, even when new, make some sound when in operation. If the hissing or singing sound level increases excessively, the electric heating element may require cleaning. Contact a qualified installer or plumber for inspection.

Draining and Flushing Water Heater

DANGER Risk of Scald - Before manually operating the relief valve, make certain no one will be exposed to the danger of coming in contact with the hot water released by the valve. The water may be hot enough to create a scald hazard. The water should be released into a suitable drain to prevent injury or property damage.

NOTE: If the temperature and pressure-relief valve on the hot water heater discharges periodically, this may be due to thermal expansion in a closed water system. Contact the water supplier or your plumbing contractor on how to correct this. Do not plug the relief valve outlet.

CAUTION Risk of Shock - Shut off power to the water heater before draining water.

DANGER Risk of Scald - Before manually operating the relief valve, make certain no one will be exposed to the hot water released by the valve. The water drained from the tank may be hot enough to present a scald hazard and should be directed to a suitable drain to prevent injury or damage.

A water heater's tank can act as a settling basin for solids suspended in the water. It is therefore not uncommon for hard water deposits to accumulate in the bottom of the tank. To clean the tank of these deposits, it is recommended to drain and flush the water heater tank once a year. To drain the water heater, follow these steps:

1. Turn off power to the unit. The electric heating elements will become damaged if operated without water.
2. Open a hot water faucet to let hot water run out. Allow water to flow until water is no longer hot.
3. Turn off the cold water supply.
4. Disconnect the water heater from both hot and cold water connections.
5. Siphon out the remaining water if possible.
6. Remove the water heater from the installed location.
7. Tilt the water heater to drain remaining water out of the tank and flush out any sediment in the tank.

Installation Instructions

Location Considerations

The location chosen for the water heater must take into consideration the following:

LOCAL INSTALLATION REGULATIONS

This water heater must be installed in accordance with these instructions, local codes, utility codes, utility company requirements or, in the absence of local codes, the latest edition of the National Electrical Code. It is available from some local libraries or can be purchased from the National Fire Prevention Association, Batterymarch park, Quincy, MA 02169 as booklet ANSI/NFPA 70.

POWER REQUIREMENTS

Check the markings on the rating plate of the water heater to be certain the power supply corresponds to the water heater requirements.

LOCATION

The water heater and water lines should be protected from freezing temperatures and high-corrosive atmospheres. Do not install the water heater in outdoor, unprotected areas.

Locate the water heater in a clean dry area as near as practical to the area of greatest heated water demand. Long uninsulated hot water lines can waste energy and water. Unit must be installed in a level location. If required, add shims under base of unit to level for proper operation.

NOTE: This unit is designed for any common indoor installation.

Servicing the water heater requires proper installation such that front panels can be removed to permit inspection and servicing. Reference installation instructions found in this manual.

Moving the water heater or other appliances to provide service to the water heater is not covered under warranty.

CAUTION Risk of Property Damage - The water heater should not be located in an area where leakage of the tank or connections will result in damage to the area adjacent to it or to lower floors of the structure. Where such areas cannot be avoided, it is recommended that a suitable catch pan, adequately drained, be installed under the water heater.

LOCATION (Cont). Required clearances:

There must be sufficient clearance between any object and the top, rear and sides of the water heater in the event service is needed. The controls and drain at front of unit must have clear access for operation and service. Installations that require minimal clearance on the sides or rear of the water heater for earthquake straps are also acceptable. In these cases, additional clearance should be provided on the opposite side of the unit to allow for service access.

CATCH PAN INSTALLATION (If required)

Diagram Description: A diagram shows a catch pan positioned under the water heater, with a drain line from the relief valve leading into the catch pan, which is then piped to a suitable drain.

NOTE: Auxiliary catch pan MUST conform to local codes. Catch Pan Kits are available from the store where the water heater was purchased, a builder store or any water heater distributor. The catch pan should be 2" (5.1 cm) minimum larger than the Water Heater base diameter. To prevent corrosion and improve Drain Valve access it is recommended that the water heater be placed on spacers inside the catch pan.

THERMAL EXPANSION

If a check valve is present on the inlet water line, it will create a "closed system." Heating water in a closed system creates an increase in pressure within the water system because the pressure is not able to dissipate in the main supply line. Referred to as "thermal expansion", the rapid pressure increase can cause the relief valve to operate (releasing water) during each heating cycle, potentially causing premature failure to the valve or even the water heater. The suggested method of controlling thermal expansion is to install an expansion tank in the cold water line between the water heater and the check valve as shown in the following illustrations. Contact your installing contractor, water supplier, or plumbing inspector for additional information.

Component Installation

Locate the temperature and pressure relief valve in the packaging. Refer to illustrations below for installing each component to the water heater. After completing installation of all components, make sure to check all connection points for water leaks and correct if required.

Tools needed:

• [Pipe wrench]
• [Adjustable wrench]
• [Pipe Joint Compound or Pipe Thread Sealant Tape]

Diagram Description: An illustration shows the top of the water heater with the 'Temperature and Pressure Relief Valve' being installed.

Optional Wall Mounting

This water heater can be mounted on a wall or can sit directly on the floor. Only install in the vertical position with inlet and outlet pipes pointed upward. When selecting an installation location, choose a location that allows easy access for maintenance.

For wall mounting condition, ensure the mounting surface is solid and secure. Screws should be secured into wall studs when possible. If stud mounting cannot be achieved, use provided screw anchors to ensure secure mounting of the water heater.

Tools needed:

• [Phillips head screwdriver]
• [Drill]
• [Pencil]
• [Tape Measure]
• [Level]

Mounting Instructions:

1. Locate mounting slots on rear case of water heater.
2. Locate the metal mounting bracket and fasteners from the packaging.
3. If screw locations are in wall stud, drive mounting screws directly into stud through the wall bracket securing it to the wall. If screw locations are not in stud, prepare hole with anchor and then drive screw into wall anchor.
4. Hang water heater on the bracket and pull down to ensure the bracket is fully seated in the mounting slots of the water heater.

Diagram Description: An illustration shows the rear of the water heater highlighting the 'Mounting Slots', and details of the 'Mounting Bracket' and 'Mounting Screws' for wall installation.

Water Supply Connections

Refer to the illustration below for recommended installation. The HOT and COLD water connections are clearly marked and are 1/2" NPT on all models. Remove and discard red and blue caps that have been placed on the water connections for shipping. When connecting to the inlet/outlet ports, the use of 1/2" female NPT tapered thread fittings with use of thread sealant is recommended. The installation of unions is recommended on the hot and cold water connections so that the water heater may be easily disconnected for servicing if necessary.

NOTE: Install a shut-off valve in the cold water line near the water heater. This will enable easier service or maintenance of the unit later.

IMPORTANT: Do not apply heat to the HOT or COLD water connections. If sweat connections are used, sweat tubing to adapter before fitting the adapter to the cold water connections on heater. Any heat applied to the hot or cold water connection will permanently damage the internal plastic lining in these ports.

Install a vacuum relief valve and/or anti-siphon device when required by local jurisdictions.

Typical installation can be found in the diagram below.

Diagram Description: A diagram illustrates the typical water supply connections for the water heater, showing the 'Hot water outlet to fixtures' and 'Cold Water Inlet' ports on the top of the unit, along with the 'Temperature & Pressure Relief Valve'.

Relief Valve

WARNING Risk of Unit Damage - The pressure rating of the relief valve must not exceed 150 PSI (1.03 MPa), the maximum working pressure of the water heater as marked on the rating plate.

A new combination temperature and pressure-relief valve, complying with the Standard for Relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, is supplied and must remain installed in the opening provided and marked for this purpose on the water heater. No valve of any type should be installed between the relief valve and the tank. Local codes shall govern the installation of relief valves.

The BTUH rating of the relief valve must not be less than the input rating of the water heater as indicated on the rating label located on the front of the heater (1 watt=3.412 BTUH).

Connect the outlet of the relief valve to a suitable open drain so that the discharge water cannot contact live electrical parts or persons and to eliminate potential water damage.

Piping used should be of a type approved for hot water distribution. The discharge line must be no smaller than the outlet of the valve and must pitch downward from the valve to allow complete drainage (by gravity) of the relief valve and discharge line. The end of the discharge line should not be threaded or concealed and should be protected from freezing. No valve of any type, restriction or reducer coupling should be installed in the discharge line.

Diagram Description: A diagram shows the 'Temperature & Pressure Relief Valve' installed on the water heater, with its discharge line.

CAUTION To reduce the risk of excessive pressures and temperatures in this water heater, install temperature and pressure protective equipment required by local codes and no less than a combination temperature and pressure relief valve certified by a nationally recognized testing laboratory that maintains periodic inspection of production of listed equipment or materials, as meeting the requirements for Relief Valves and Automatic Gas Shutoff Devices for Hot Water Supply Systems, ANSI Z21.22. This valve must be marked with a maximum set pressure not to exceed the marked maximum working pressure of the water heater. Install the valve into an opening provided and marked for this purpose in the water heater, and orient it or provide tubing so that any discharge from the valve exits only within 6 inches above, or at any distance below, the structural floor, and does not contact any live electrical part. The discharge opening must not be blocked or reduced in size under any circumstances.

TO FILL THE WATER HEATER

WARNING Risk of Unit Damage - The tank must be full of water before heater is turned on. The water heater warranty does not cover damage or failure resulting from operation with an empty or partially empty tank.

Make certain the drain valve is completely closed. Open the shut-off valve in the cold water supply line. Open each hot water faucet slowly to allow the air to vent from the water heater and piping. A steady flow of water from the hot water faucet(s) indicates a full water heater.

Condensation can form on the tank and fittings when it is first filled with water. Condensation may also occur with a heavy water draw and very cold inlet water temperature. This condition is not unusual and will disappear once water is heated. If condition persists, examine fittings for potential leaks and repair, as required.

NOTICE Do not mis-wire electrical connections. 120VAC must be applied to the water heater as shown in 'Water heater junction box' illustration.

Electrical Connections

Model GE02P08BAR

Model GE02P08BAR water heater is equipped with a factory installed power cord for electrical connection.

NOTE: See page 14 of electrical connections section for details on model GE06P08BAR electrical wiring. The voltage requirements and wattage load for the water heater are specified on the rating label on the side of the water heater.

All wiring must conform to local codes or latest edition of National Electrical Code ANSI/NFPA 70.

IMPORTANT SAFETY INSTRUCTIONS

WARNING When using electrical appliances, basic safety precautions to reduce the risk of fire, electric shock, or injury to persons should be followed, including:

1. Read all instructions before using this water heater.
2. This water heater must be grounded. Connect only to a properly grounded outlet.
3. Install or locate this water heater only in accordance with the provided installation instructions.
4. Use this water heater only for its intended use as described in this manual.
5. Do not use an extension cord set with this water heater. If no receptacle is available adjacent to the water heater, contact a qualified electrician to have one properly installed.
6. As with any appliance, close supervision is necessary when used by children.
7. Do not operate this water heater if it has a damaged cord or plug, if it is not working properly, or if it has been damaged or dropped.
8. This water heater should be serviced only by qualified service personnel. Contact the nearest authorized service facility for examination, repair, or adjustment.
9. Do not use surge protectors or multi-outlet adapters with this water heater.

CAUTION: A damaged power supply cord must be replaced with one supplied by the unit manufacturer and not repaired.

WARNING Proper ground connection is essential. The presence of water in the piping and water heater does not provide sufficient conduction for a ground. Nonmetallic piping, dielectric unions, flexible connectors, etc., can cause the water heater to be electrically isolated. Do not disconnect factory ground.

Diagram Description: An illustration of the GE02P08BAR model shows the 'Factory Installed Power Cord'.

Model GE06P08BAR

A separate branch circuit with copper conductors, overcurrent protective device and suitable disconnecting means must be provided by a qualified electrician. All wiring must conform to local codes or latest edition of National Electrical Code ANSI/NFPA 70.

The water heater is completely wired to the junction box at the top of the water heater. An opening for 1/2" electrical fitting is provided for field wiring connections. The voltage requirements and wattage load for the water heater are specified on the rating label on the front of the water heater.

The branch circuit wiring should include either:

1. Metallic conduit or metallic sheathed cable approved for use as a grounding conductor and installed with fittings approved for the purpose.
2. Nonmetallic sheathed cable, metallic conduit or metallic sheathed cable not approved for use as a ground conductor shall include a separate conductor for grounding. It should be attached to the ground terminals of the water heater and the electrical distribution box.
3. Factory provided power cord included in the packaging with this water heater.

To connect power to the water heater:

1. Turn the power off at circuit breaker.
2. Remove the screw/screws holding the junction box top cover.
3. Route the electrical wiring through provided strain relief and opening in the junction box cover.
4. Install Line to Line, Neutral to Neutral and Ground to Ground, per illustration on this page.
5. Reconnect all screws attaching the junction box covers.

Diagram Description: An illustration shows the GE06P08BAR model's 'Junction Box for Hardwire Connection'. It details the wiring connections for 'Line', 'Neutral', and 'Ground' from the house or power cord to the water heater. It also shows the 'Power Cord Connection' option.

WARNING Risk of fire or electrical shock. Ensure both junction box covers and ground screws are securely fastened for proper grounding.

NOTE: Install electric connections according to local codes or latest edition of National Electrical Code ANSI/NFPA 70.

WARNING Proper ground connection is essential. The presence of water in the piping and water heater does not provide sufficient conduction for a ground. Nonmetallic piping, dielectric unions, flexible connectors, etc., can cause the water heater to be electrically isolated. Do not disconnect factory ground.

BRANCH CIRCUIT SIZING GUIDE

*Less than 1500 Watts may be wired 14 gauge with 15 amp protection. Check local electrical codes, as they will also apply.

NOTE: This guide recommends minimum branch circuit sizing based on the National Electric Code. Refer to wiring diagrams in this manual for field wiring connections.

Troubleshooting

Before you call for service.... Save time and money! Review the chart below first and you may not need to call for service.

CAUTION For your safety, DO NOT attempt repair of electrical wiring, controls, heating elements or other safety devices. Refer repairs to qualified service personnel.

OPERATION AND PERFORMANCE

Wiring Diagram

Diagram Description: Wiring diagrams are provided for both the GE02P08BAR and GE06P08BAR models, illustrating the connections between the Thermostat, High Temperature Limit Switch, Indicator Light, Heating Element, and the Power Cord or Junction Box.

Limited Warranty

GE Appliances Electric Water Heater Limited Warranty

All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service for your GE water heater call GE Water Heaters at 1-800-943-8186. Please have your serial number and your model number available when calling for service. Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.

For The Period Of:

Eight Years From the date of the original purchase

We Will Replace:

The entire water heater if there is a defect in materials or workmanship relating to functional parts only. During this warranty period, labor and related service to install the new water heater or remove the defective water heater is not covered under this warranty. The replacement unit is warranted for the remainder of your water heater's original eight-year warranty period. The replacement unit may either be a new unit or a refurbished unit.

What Is Not Covered:

• Service trips to your home to teach you how to use the product.
• Improper installation, delivery or maintenance.
• Replacement parts shipping and handling and cost to remove defective part or tank after the first year limited warranty are NOT covered.
• Failure of the product if it is abused, misused, altered, or used for other than the intended purpose.
• Use of this product where water is microbiologically unsafe or of unknown quality, without adequate disinfection before or after the system.
• Replacement of house fuses or resetting of circuit breakers.
• Damage to the product caused by accident, lightning, fire, flood or acts of God.
• Incidental or consequential damage caused by possible defects with this appliance, its installation or repair.
• Product not accessible to provide required service in a safe manner. Attic installation must have flooring and accessible stairs.
• If product removed from original installation location.
• If product or other appliance must be moved for service access.
• Damage, malfunction or failure caused by the use of repair service not approved by GE Appliances.
• Damage, malfunction or failure caused by the use of unapproved parts or components.
• Damage, malfunction or failure caused by operating the water heater with the anode rod removed.
• Anode Rod inspection and replacement.
• Damage, malfunction or failure resulting from operating the water heater with an empty or partially empty tank.
• Damage, malfunction or failure caused by subjecting the tank to pressure greater than those shown on the rating label.
• Damage, malfunction or failure caused by operating the water heater with electrical voltage outside the voltage range listed on the rating label.
• Water heater failure due to the water heater being operated in a corrosive atmosphere.
• If this water heater is used for other than residential private family use, labor will not be covered under warranty, and the parts warranty is reduced to 1 year from the date of purchase.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.

Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.

For product purchased outside of the US, contact your dealer for Warranty and Service information.

Warrantor for Products Purchased in the United States: GE Appliances, a Haier company Louisville, KY 40225

Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.

Consumer Support

Register Your Appliance

Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise.

• Scan QR Code on product registration card, or on product.
• NOTE: This is just an example of what a QR code represents.
• Or go to GEAppliances.com/register
• Or mail in your pre-printed registration card included in the packing material

Consumer Service

If you have a question or need assistance with your new water heater on adjustments, repairs, or routine maintenance:

• Review the Troubleshooting Tips or Care and Cleaning sections of this Owner's Manual.
• Contact your local installer, plumbing contractor, or call GE Appliances Service and Support at 1-800-943-8186.
• NOTE: Your installer phone number may be located on the product label.

If you still have issues, contact the GEA Customer Support at GEAppliances.com/waterheater

Parts and Accessories

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes. (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day. In the US, go to GEApplianceparts.com

Contact Us

If you are ultimately not satisfied with the service you receive, contact us on our Website with all the details including your phone number, or write to:

In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225 GEAppliances.com/contact