Midea Air Cooler MAC25JRB

Welcome to MIDEA Service

Dear Customer,

Thank you for purchasing Midea products. Please attach your purchase certificate (invoice or sales slip) to this warranty and keep it properly. If service is required during the warranty period, proof of purchase must be provided. If you cannot provide proof of purchase, the warranty status (in or out of warranty) will be determined by the Manufacturer.

Midea product warranty applies to inherent defects in materials and workmanship from the date of initial purchase. For warranty period, please visit www.midea-group.com or your local call center. Warranty service must be obtained from Midea Consumer Services or an authorized Midea servicer.

Warranty terms and conditions

NORMAL RESPONSIBILITIES OF THE CONSUMER

This warranty applies only to products in ordinary household use, and the consumer is responsible for the items listed below:

1. Proper use of the appliance in accordance with instructions provided with the product.
2. Routine maintenance and cleaning necessary to keep in good working condition.
3. Proper installation by an authorized service professional in accordance with instructions provided with the appliance and in accordance with all local plumbing, electrical and / or gas codes.
4. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loosened connections or defects in house wiring.
5. Expenses for making the appliance accessible for servicing.
6. Damages to finish after installation.

EXCLUSIONS

1. Damage due to mishandling or fire and becomes invalid if repair has been attempted by unauthorized persons.
2. Any failure to follow the instructions as mentioned in the user manual.
3. Fluctuation in voltage or any modifications/adjustments made to comply with local electrical, safety and technical standards.
4. Damages caused by fire, accident or any natural disaster, damage due to mishandling, wear & tear, voltage fluctuations.

Safety Instructions

Proper Use

The following safety guidelines are intended to prevent unforeseen risks or damage resulting from unsafe or incorrect operation of the device. Check the packaging and the appliance upon arrival to ensure everything is intact for safe operation. If you find any damage, please contact the seller or distributor. Please note that modifications or alterations to the appliance are not permitted for your safety. Improper use may cause hazards and loss of warranty rights.

Symbols

• Peligro (Danger): This symbol indicates that there are dangers to the life and health of persons due to extremely flammable gas.
• Advertencia de tensión eléctrica (Electrical voltage warning): This symbol indicates that there is a danger to the life and health of persons due to the voltage.
• Advertencia (Warning): This symbol represents a danger with a medium risk level which, if not avoided, can cause death or serious injury.
• Precaución (Caution): This symbol indicates a danger with a low risk level which, if not avoided, can cause minor or moderate injuries.
• Atención (Attention): This symbol indicates important information (e.g., material damage), but not danger.
• Respetar las instrucciones (Follow instructions): This symbol indicates that a service technician should only operate and maintain this appliance in accordance with the operating instructions.

Read this instruction manual carefully before using/starting the device and keep it near the installation location or the device for future use.

Precautions

• Read the safe operating rules and instructions carefully.
• This appliance is not designed to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have received supervision or instructions on the use of the same by a person responsible for their safety.
• Children should be supervised to ensure they do not play with the device.
• Never insert fingers, pencils or any other object through the grille when the fan is in operation.
• Unplug the fan when moving it from one place to another.
• Ensure that the fan is on a stable surface when in operation to prevent it from tipping over and falling.
• Do not use the fan in a window. This is because an electrical risk could occur due to, for example, rain.
• For domestic and indoor use only.
• Never leave water in the tank when the appliance is not in use.
• Empty and clean the humidifier before storing it. Clean the humidifier before next use.

Warning

• If the power cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person to avoid risks.
• Unplug the appliance before carrying out any filling or cleaning operation.
• Before proceeding with cleaning or other maintenance operations, disconnect the appliance from the mains electricity.
• Unauthorized or unqualified personnel should not repair or modify the appliance.
• Do not use the appliance with wet hands to avoid electric shock.
• If the appliance is not to be used for a long time, unplug the power cord. To avoid accidental injury or damage to the unit, do not insert any foreign object into the air inlet and outlet, as the unit incorporates a high-speed wind rotor. It is forbidden to use this unit in environments with flammable and explosive gases, and direct sunlight should be avoided for prolonged periods.
• Do not place this unit on an inclined surface or in any other irregular place to prevent the unit from falling and causing damage to the unit or internal parts.
• At no time should the water level in the tank exceed the "MAX" (maximum) scale, and during humidification, the total water level in the tank should be monitored, and should not be below the "MIN" (minimum) scale.
• After filling the water tank, do not tilt or hit the unit when placing or moving it. To move the unit, do so slowly from one side to avoid water overflow. When using the unit, avoid tipping it over to prevent accidents. If the appliance accidentally tips over and contains water, unplug the power cord immediately and take it to a repair shop.
• Do not place objects on the unit, and it is strictly forbidden to cover the power outlet.
• When cleaning the surfaces of the unit, use a damp cloth (or add a little cleaning product), and never use corrosive cleaning products or solvents. Never rinse the unit with water.
• Do not place the air inlet and outlet of the unit near walls, curtains and other objects, as they could block the airflow and impair the air supply.
• When the unit is in operation, do not hit or shake the unit's housing forcefully, as this could cause automatic shutdown, in which case you should simply restart the unit.
• In summer, the water in the tank can deteriorate easily and generate odors; please ensure you change the water regularly; if the indoor temperature is below zero during winter humidification, it is best to use hot water for it.
• Do not place the unit directly under the power outlet.
• Do not use the unit near bathtubs, sprinklers or swimming pools.
• Product repair should be carried out at an authorized center.
• To avoid the risk of electric shock, do not immerse the unit, cord or plug in water or other liquid. Use a soft cloth dampened with neutral soap and then use a dry cloth to wipe it again.
• Note that high humidity levels can promote the growth of biological organisms in the environment. Do not allow the area around the Air Cooler to become humid or wet. If humidity occurs, lower the output volume of the Air Cooler. If the output volume of the Cooler cannot be adjusted, use the appliance intermittently.
• Do not allow absorbent materials, such as carpets, curtains, drapes or tablecloths, to become damp.
• To reduce the risk of fire or electric shock, do not use this fan with any solid-state speed control device.
• Do not use any fan with a damaged cord or plug. Dispose of the fan or take it to an authorized service center for inspection and/or repair.
• Do not run the cord under carpets. Do not cover the cord with carpets, runners or similar coverings. Do not run the cord under furniture or appliances. Place the cord away from traffic areas and where it cannot be tripped over.

Product Description

Figure of Parts

The diagram shows the main parts of the air cooler:

• Panel de funcionamiento (Control Panel)
• Orificio para recepción del control remoto (Remote control receiver hole)
• Salida de aire (Air Outlet)
• Cuerpo (Body)
• Indicador de nivel del tanque de agua (Water tank level indicator)
• Base

List of parts

• Caja de hielo x2 (Ice box x2)
• Control remoto x1 (Remote control x1)
• Tornillo x6 (Screw x6)

NOTE: All images in this manual are purely illustrative. Any discrepancy between the actual object and the illustration will be subject to the actual object.

Product Installation

Base Installation

1. Take the two parts of the base from the packaging, align the centers of the two bases and place them in a cross shape, then rotate one of the bases to align the holes and lock it in place.
2. Align the body's fastening line with the chassis's fastening line, press the body firmly into the chassis and fix it with screws at the chassis mark.

Quick Start

Water Tank Filling Guide

NOTE:

• For product performance, use purified water.
• Clean the water in the bottom of the tank when not in use.
• Unplug the power plug when filling and cleaning.
• Before turning on the machine, ensure that the water pump module is securely in place. Incorrect placement of the module may cause abnormal humidification.
• How to add water: Remove the water tank completely, add water or clean the water tank.

1. Open the water tank latch until it is in the horizontal position.
2. Completely remove the water tank, place it on a stable surface, and add water.
3. After adding water, push the water tank back into the appliance body.

How to use the ice box

NOTE:

• The ice box can be refrozen and reused; you can also choose not to use it depending on the temperature.
• Do not open the ice box lid to avoid damage and leaks.
• Special attention is required if used near children and it should not be ingested.
• The ice box is made of ecological, non-toxic and harmless materials, and can be safely placed in the refrigerator.
• When the frozen ice box is placed in the water tank, the air outlet temperature will decrease when cooling is activated.
• Instead of freezing the ice box, ice cubes can also be used for a similar cooling effect.
• When adding water, ensure the level does not exceed the "max" mark (maximum). If the level drops below the "min" mark (minimum), add water promptly.

1. Remove the ice box from its packaging and freeze it for at least 3 hours.
2. Remove the water tank from the machine base and place the frozen ice box inside. Do not exceed the "max" mark when adding water.
3. The ice box can be refrozen and reused; you can also choose not to use it depending on the temperature.

Operating Instructions

Control Panel

The control panel has the following buttons:

Nº	Button	Function	Description of the function
1		Power button	When the appliance is on, press this button to activate or put it in standby mode.
2		Speed button	When the appliance is on, press this button to cycle through the wind speed: low-medium-high.
3		OSC button	When the appliance is on, press this button to activate or deactivate the oscillation function. Press and hold for 3 seconds to turn the dry function of the humid curtain on or off; the dry curtain indicator light will turn on or off. Once this function is enabled, the unit will operate for 25 minutes and then turn off automatically.
4		Mode button	When the appliance is on, press this button to cycle through the wind modes: normal, night, and eco.
5		Cooling button	Press this button when the appliance is on to activate or deactivate air cooling. In dry or hot weather conditions, activate the air cooling function for a better experience. If the indicator light flashes, add water and press again to activate this function. Press and hold for 3 seconds to activate or deactivate the negative ion function; the indicator light will turn on.
6		Timer button	When the appliance is on, press this button and the indicator will light up. Briefly press this button to set the shutdown timer (cycle of 1-2-3...-7-0-1...). In standby mode, press this button and the indicator will light up. Briefly press this button to set the startup timer (cycle of 1-2-3-7-0-1...). This mode is effective when plugged in within 10 seconds; press and hold the COOL + TIMER buttons simultaneously on the control panel to activate or deactivate the silent function.

Remote Control

• The remote control should normally be used within 5 meters of the front of the product and within a 30-degree deviation angle.
• The battery contains heavy metals, acids, and bases, etc., which can endanger human health; used batteries must be recycled separately.
• Both the "<0xF0><0x9F><0xAA><0x9C>" button on the unit body and the "<0xE2><0x9A><0xA1>" button on the remote control perform the function of adjusting the wind type.
• Both the "<0xF0><0x9F><0xAA><0x9C>" button on the unit body and the "<0xF0><0x9F><0xAA><0x9C>" button on the remote control perform the function of activating fresh or cool wind.

Remote Control Buttons:

• 1: Power On/Standby
• 2: Start/Stop Oscillation
• 3: Set Wind Mode
• 4: "+" increases wind speed, "-" reduces wind speed
• 5: Turn air cooling on/off
• 6: Program automatic start/stop

Battery Installation

• Slide off the battery compartment cover.
• Insert the batteries and ensure they are placed as shown in Figure 1.
• Slide the battery cover back on as shown in Figure 2.

NOTE:

• Use manganese or alkaline batteries of type "AAA". Do not use rechargeable batteries.
• Do not dispose of batteries in fire, as they may explode or leak.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc), or rechargeable (nickel-cadmium) batteries.
• Non-rechargeable batteries should not be recharged.
• Batteries must be inserted with the correct polarity.
• Depleted batteries should be removed from the product.
• Batteries should be removed from the remote control before disposal and disposed of safely.

Cleaning and Maintenance

• Turn off the power supply before cleaning this product. Turn off the machine for two minutes before starting cleaning.
• After cleaning and maintenance, be sure to wait until it is completely dry before turning it on for use or storage.
• Do not rinse the appliance body directly with water. Use a soft cloth with a little neutral detergent to gently clean the surface, and then dry it. Do not use solvents such as gasoline.
• It is forbidden to disassemble the product for modification. It is recommended to inspect and clean this product regularly to prolong its service life.
• To prevent scale buildup and prolong the equipment's life, clean it every 3 to 7 days, depending on the water quality in the area where it is used and the frequency of use.

Water Tank Cleaning Instructions

NOTE: Before disassembling and cleaning the water tank, please unplug the power plug.

1. Open the water tank latch until it is in the horizontal position.
2. Remove the water tank completely, place it on a stable surface, and add water.
3. Turn the knob manually (90° counterclockwise) to separate the water tank from the water pump module (which contains the water tube).
4. Clean the water pump in the location indicated in the figure. (It is recommended to inspect and clean this product once every three months to prolong its service life).
5. After adding water or cleaning the tank, install the water pump module into the tank, insert the front hook into the water tank slot, turn the grooved knob 90° clockwise and secure it as shown in the figure.
6. Slowly push the water tank inwards and turn the tank latch to lock it.

Troubleshooting

The operation of this appliance may lead to errors and malfunctions. The following tables contain possible causes and notes to resolve an error message or malfunction. It is recommended to read the table below carefully to save time and money that it may cost to call the service center.

Trademarks, Copyright and Legal Disclaimer

The Midea logo, word marks, trade name, commercial image, and all versions thereof are valuable assets of the Midea Group and/or its affiliates ("Midea"), of which Midea is the owner of trademarks, copyrights, and other intellectual property rights, as well as all goodwill derived from the use of any part of a Midea trademark. The use of the Midea brand for commercial purposes without Midea's prior written consent may constitute trademark infringement or unfair competition in violation of applicable laws.

This manual has been created by Midea and Midea reserves all copyrights thereof. No entity or individual may use, duplicate, modify, distribute in whole or in part this manual, nor group or sell it with other products without Midea's prior written consent.

All functions and instructions described were up-to-date at the time of printing this manual. However, the actual product may vary due to improvements in its functions and designs.

Disposal and Recycling

Important Instructions for Environmental Protection

Compliance with WEEE regulations and disposal of waste product: This product complies with EU WEEE Directive (2012/19/UE). This product bears the WEEE symbol for the classification of waste electrical and electronic equipment. This symbol indicates that this product should not be disposed of with other household waste at the end of its useful life. The used appliance should be returned to an official collection point for the recycling of electrical and electronic equipment. To find these collection systems, please contact local authorities or the distributor where you purchased the product. Every household plays an important role in the recovery and recycling of old appliances. Proper disposal of used appliances helps to avoid possible negative consequences for the environment and human health.

Compliance with RoHS Directive

The product you have purchased complies with EU RoHS Directive (2011/65/UE). It does not contain harmful or prohibited materials specified therein.

Packaging Information

The product packaging materials are made from recyclable materials in accordance with our national environmental regulations. Do not dispose of packaging materials together with household waste or other waste. Take them to the collection points for packaging materials designated by the local authorities.

Data Protection Notice

For the provision of services agreed with the customer, we undertake to comply without restriction with all stipulations of the applicable legislation on data protection, in line with the agreed countries where customer services will be provided, as well as, where applicable, the EU General Data Protection Regulation (GDPR).

In general, our data processing is aimed at fulfilling our contractual obligation to you and, for product security reasons, safeguarding your rights in relation to the warranty and product registration issues. In some cases, but only if adequate data protection is guaranteed, personal data may be transferred to recipients located outside the European Economic Area.

You can request more information on this matter. You can contact our data protection officer at MideaDPO@midea.com. To exercise your rights, such as the right to object to the processing of your personal data for direct marketing purposes, please contact us at MideaDPO@midea.com. For more information, follow the QR code.

Service Contacts

Albania: 355

Bosnia and Herzegovina: +387 (033) 407 93

Croatia: +387 (033) 407 937, +385 1 619 5582

Cyprus: +357 24 813890

Czech Republic / Slovakia: +420 543 215 059

Germany: 49 (0) 6196 9020 0

Greece: 80111 22 622

Hungary: 210483347, +36 23 769 245

Italy: 199240626

Kosovo: 38349779349, 38349779100

Malta: +356 21237601

Moldova: +373 (022) 54-54-74

North Macedonia: 389230848

Portugal: 35 1225025742

Roumania: 0742726843 (07GARANTΕΙ)/*414

Slovakia: 421 2 5710 1800

Slovenia: +385 1 619 5582

Spain: 34 934803322

Srbija: +381 11 3188 033

Latvia/Estonia: +37037329000

Lithuania: +37037329000

Poland: +48 800088680

Hungary: +36 1 888 3250, +36 96 512 527, +36 96 512 512

Romania: 021 9196, 021 528 9196

For more information, visit: WWW.MIDEA.COM

Importer Information

Albania: Importues dhe Shperndares per Shqiperine, ALB-ZEUS sh.p.k., Rruga Sabaudin Gabrani, Ish Reparti SMT-se, Njesia Bashkiake nr.6, Tirane, Albania. Tel:+355 676000571 web:alb-zeus.al

Croatia: Gemma B&D d.o.o. Prisavlje 2, 10000 Zagreb, Croatia +385 1 6196 446 info@gemma.hr veleprodaja@gemma.hr

Cyprus: CED Electric Distributors Ltd P.O.Box 45071 7100 Aradippou-Larnaca Cyprus +357 24 813890

Germany: Midea Europe GmbH Ludwig-Erhard-Straße 14,65760 Eschborn, Germany, +49 619690 20 0

Greece: FG EUROPE SA Vouliagmenis 128 Ave, Glyfada, P.O. 16674 – Athens, Greece

Italy: Midea Italia S.R.L. Via Luigi Bodio 29/37 – Milano (MI) 20158 Italy

Kosovo: Elkos Shpk, address : Road Zona Industriale P.N, 30 000 Peje, Kosove.

Malta: Kencar Co. Ltd. 168, Industrial Estate, Luqa LQA 3000, Malta.

North Macedonia: Setec Se Od Tehnika Doo Street 1523 no.1 Municipality of Kisela Voda 1000 Skopje Republic of North Macedonia Tel. 0038923080877

Portugal: SGT Energia e Climatização, S. A. RUA DO COTÃO VELHO, 1, SAO MARCOS 2735-501 AGUALVA CACÉM, PORTUGAL

Spain: Frigicoll, S.A. Calle Blasco de Garay, 4-6, Sant Just Desvern, Barcelona, Spain

UK: MIDEA HOME APPLIANCES UK LTD Conavon Court Ground Floor, 12 Blackfriars Street, Salford, Manchester M3 5BQ UK 0333 900 1101 service_uk@midea.com

Latvia/Estonia: Importer: ACC Distribution, UAB Raudondvario pl. 131 B, LT-47191 Kaunas, Lithuania Service Data: Raudondvario pl.131B-4, Kaunas, LT-47191, Tel: +37037329000 E-mail: info@servisaict.lt https://servisaict.eu/en/

Lithuania: Importer: ACC Distribution, UAB Raudondvario pl. 131 B, LT-47191 Kaunas, Lithuania Service Data: Vilnius Geležinio Vilko str. 6, LT-03150 Kaunas Savanorių ave. 194, LT-44151 Tel: +37037329000 E-mail: info@servisaict.lt https://servisaict.eu/en/

Poland: Importer: AB S.A. 55-040 Magnice, ul. Europejska 4 Service Data: Quadranet Sp. Z.o.o Hotline: +48800088680 Mail: midea@quadra-net.com

Hungary: Importer: Blizzard Hungary kft. 1162 Budapest, Menyhért utca 1, Budapest, Hungary Service Data: 1089 Budapest, kőbányai út 21 (223 raktár) Hungary blizzardhungarykft@g-mail.com

Hungary: Importer: Bestbyte kft. Fáy u. 45 1139, Budapest, Hungary Service Data: Iris szerviz 1151 Budapest, Harsányi Kálmán utca 85. +36 1888 325 szerviz@iris.hu

Hungary: Importer: Somogyi Elektronic Kft. H-9027 Győr, Gesztenyefa út Service Data: Somogyi Elektronic Kft. 9027 Győr, Gesztenyefa út 3. Tel: +36 96512527, +3696512512 E-mail: vevoszolgalat@somogyi.hu

Romania: Importer: Altex Holding Global City Business Park Sos. Bucuresti Nord nr. 10 Corp 01, etaj 10 Voluntari, 077190 Ilfov Service Data: Bucuresti-Nord road, No. 10, Corps 01, Voluntari, Ilfov County, Romania, Tel: 021 9196, 021 528 9196, infoclienti@altexservice.ro

Roumania: ASBIS Romania SRL J40/5587/1998 | RO10656216 Splaiul Independentei 319, Sector 6, Bucuresti Phone: +40 21337 1097 Fax: +40 21 337 1091

Warranty and Customer Service

Congratulations on your new appliance and we are confident that you will be satisfied with this modern appliance and enjoy it.

If, however, you have a reason for a complaint, please contact us:

Midea Europe GmbH
Ludwig-Erhard-Str. 14
65760 Eschborn

Telefon: +49 6196-90 20 - 0
Fax: +49 6196-90 20 -120
E-mail: kundenservice@midea.com
Internet: www.midea.com/de

Customer Service:
Telefon: +49 6196-90 20 - 0
Fax: +49 6196-90 20 -120
E-mail: kundenservice@midea.com

In case of a technical malfunction, please provide your exact address, telephone number, purchase contract number, and the appliance type (from the appliance's nameplate).

An accurate error description saves time and money. For specific questions, please contact customer service.

Before calling Customer Service:

Check if the issue is due to user error or a cause unrelated to your appliance's function.

Please refer to the user manual and check if:

• The power plug is plugged into the socket;
• The power plug is damaged;
• The power is switched on.

Additional Conventional Warranty Conditions

Products imported by Midea Italia s.r.l. (hereinafter "Midea") and bearing the "Midea" brand are covered by the legal warranty for conformity defects, as provided for in articles 28-135 of the Consumer Code and for which the seller is responsible concerning goods sold in their points of sale. For two years from the date of purchase, the consumer may at any time benefit from the legal warranty covering conformity defects existing at the time of delivery, provided that the conformity defect is reported to the seller within two months of the date of discovery of the defect itself. Based on agreements with its sellers, Midea provides technical assistance services for products covered by the legal warranty through its network of authorized service centers (hereinafter "CAT").

Furthermore, Midea Italia s.r.l. with a single shareholder based in Milan, 20121, Largo Guido Donegani 2 (hereinafter "Midea") offers an additional conventional warranty for a period of two years from the date of purchase on all Midea branded products (hereinafter the "Products") marketed by Midea itself in the territory of the Italian Republic (excluding the territory of the city of Venice and minor islands), in the territory of the Republic of San Marino and in the territory of the Vatican City, when installed and put into operation in the same states and territories (hereinafter the "Territory") and when accompanied by this conventional warranty certificate (hereinafter "CGC").

Conditions of Additional Conventional Warranty

This document contains the warranty conditions recognized by Midea Italia s.r.l. (hereinafter "Midea") with reference to the Products marketed and installed in the Territory and accompanied by the CGC. These conventional warranty conditions respect the rights recognized to the consumer by Legislative Decree no. 206/2005 and subsequent amendments and integrations (hereinafter, the "Consumer Code") and by articles 1519 bis et seq. of the civil code and, in any case, do not limit or exclude or prejudice the consumer's right to benefit from the legal warranty of conformity for which the seller is responsible.

The conventional warranty offered by Midea (hereinafter the "Conventional Warranty") is effective and applicable only towards and for the sole benefit of the purchasers of the Products having the characteristics and quality of a consumer, as defined and established by the Consumer Code (hereinafter, the "Consumers"). The Conventional Warranty is therefore not effective, is excluded and cannot be invoked by purchasers of the Products who are not Consumers and/or who use the Products within the scope of their professional and/or entrepreneurial and/or commercial activity.

The Conventional Warranty is valid for 24 months from the date of purchase of the Product. In any case and regardless of the date of purchase of the Product, the Conventional Warranty loses all effectiveness and is therefore no longer usable after 72 months from the production date of the Product; determined by the serial numbers affixed to the Product itself.

The Conventional Warranty will be considered effective and valid only if the following conditions are met simultaneously and collectively:

1. The Product is accompanied by an original CGC, delivered to the purchaser at the time of delivery of the Product. The CGC must be presented at the time of the service request and to the service center personnel at the time of the repair intervention.
2. A suitable fiscal document must be available attesting: (i) the date of purchase of the Product, (ii) the company name and correct identification of the seller and, (iii) the type and model of Product purchased, (iv) the quality of Consumer. The fiscal purchase document must be presented at the time of the service request and to the service center personnel at the time of the repair intervention.
3. The labels affixed to the Product indicating the model and characteristics of the appliance, as well as the serial numbers of the Product itself, must be intact, unaltered or illegible.
4. The Product must be installed by a professional installer equipped with all legal licenses and certifications, put into operation and used in compliance with all current regulations in the Territory of installation and in observance of the provisions of the installation and user manuals attached to the Product itself.

Midea is not responsible for the loss of this certificate and is not required to issue duplicates.

The Conventional Warranty, when effective, consists of the repair or free replacement of the Product components that show manufacturing defects or faults. Midea may arrange for the replacement of the Product with a new one, or if such Product is unavailable, with an equivalent one. The replacement of the Product does not modify or extend the validity of the Conventional Warranty, which always runs from the date of purchase of the original Product.

Warranty services are provided by Midea through a network of Technical Assistance Centers (hereinafter, the "CATs") authorized by it. The validity of the warranty is subject to the verification of the existence of defects or faults in the components constituting the Product, carried out by an authorized CAT.

After the warranty period, all costs related to spare parts and labor necessary for the repair of the Product shall be borne by the customer.

Exclusions:

The following are examples, but not exhaustive, of cases of ineffectiveness and exclusion of Conventional Warranty coverage:

• The Conventional Warranty is not effective and does not offer coverage for ordinary maintenance and periodic checks such as: filter cleaning, or replacement thereof, cleaning of heat exchangers and other verification and setting activities of the Product or adjustment or modification of electrical plugs or cables.
• The Conventional Warranty is not effective and does not offer coverage in case of proven lack or irregular periodic maintenance, according to the prescriptions and indications reported in the instruction booklet and the Product user manual.
• The Conventional Warranty is not effective and does not offer coverage in case the Product is used for non-domestic purposes, or in any case used within the scope of commercial and/or entrepreneurial and/or professional activities.
• The Conventional Warranty is ineffective and does not offer coverage in case of loss of parts, accessories and components of the Product.
• The Conventional Warranty is ineffective and does not offer coverage for direct or indirect damages and failures resulting from the connection of the Product to voltages different from those indicated in the instruction booklet and the Product user manual and in any case outside the nameplate values provided for the Product, or from sudden changes in the mains voltage to which the Product is connected, as well as in case of failures caused by liquid infiltration, fire, inductive/electrostatic discharges or discharges caused by lightning, surges or other external phenomena to the Product.
• The Conventional Warranty is ineffective and does not offer coverage for direct or indirect damages caused by improper or negligent use of the Products or in case of installation or storage of the Product outside the environmental conditions provided for its correct operation, as indicated by the user manual that accompanies the Product.
• The Conventional Warranty is ineffective and does not offer coverage for defects resulting from imperfect installation of the Product or, in any case, when the Product has not been installed by a professional installer equipped with all legal licenses and certifications.
• The Conventional Warranty is ineffective and does not offer coverage in case of use of the Product not in accordance with what is indicated by the user manual that accompanies the Product.
• The Conventional Warranty is ineffective and does not offer coverage for damages resulting from water leaks and spills or other liquids attributable to defects in the components constituting the product.
• The Conventional Warranty is ineffective and does not offer coverage for direct or indirect damages caused by carelessness, atmospheric events, falling materials, ice buildup in the Product's units, accumulation of impurities or residues in the connection and connection pipes of the Product, contact of the Product with liquids or humidity.
• The Conventional Warranty is ineffective and does not offer coverage for direct or indirect damages caused by tampering by unauthorized personnel and by the use of components, spare parts or consumables not approved by Midea as suitable.
• The Conventional Warranty is ineffective and does not offer coverage for damages resulting from the transport and handling of the Product, even if disputed with the carrier at the time of delivery.
• The Conventional Warranty is ineffective and does not offer coverage for all parts subject to wear and tear due to use, such as batteries, filters, gaskets, buttons, doors and hatches, knobs, lamps, handles, plastic parts, accessories and similar components that are not affected by manufacturing defects or faults found within the first 7 days from the date of purchase or delivery of the Product.
• The Conventional Warranty is ineffective and does not offer coverage for damages or compensation for food, clothing and the like placed in the product, due to malfunction or failure thereof.
• The Conventional Warranty is ineffective and does not offer coverage for costs for tools or services necessary to access the Product, or for the transport of parts or components of the Product to the installation location in case of difficult access guaranteed to it.
• The Conventional Warranty is ineffective and does not offer coverage for defects attributable to technological obsolescence or other software/hardware components provided by third parties to Midea.

The clauses contained in this document may be modified exclusively by Midea; no variation or modification can be made to this document except following an express statement by Midea.

Warranty Certificate

Midea thanks you for purchasing its product. We invite you to keep this document together with the proof of purchase.

The warranty has a duration of 24 months from the date shown on the purchase document.

Our Customer Service is at your disposal for product reports and information requests. To contact customer service, you can:

• Visit the website www.midea.com/it
• Send an E-Mail message to assistenza@midea.com

To request product assistance in case of failure, contact the customer service number: 02 962 46 65

Service is available from Monday to Friday from 09:00 to 13:00 and from 14:00 to 18:00, excluding public holidays. The service is subject to the normal rates in force according to the tariff plan used. Call costs may vary depending on the telephone operator and the tariff plan used.

Keep this document together with the document proving the purchase date of the product.

FRIGICOLL WARRANTY

The warranty offers the user free repair of any anomalies that may be attributable to a manufacturing defect.

Frigicoll accepts warranty repair of equipment both at users' homes and in stores and distributors.

What the Warranty Does Not Cover

Defects or anomalies produced as a consequence of the use of the equipment (normal wear and tear, breakage of supplied elements), as well as breakdowns due to external agents (variations in electrical supply, excessive water pressure, damage caused by adverse environmental conditions), cannot be attributed to a manufacturing defect, and should therefore be repaired at the user's expense.

Warranty Period

Law 23/2003 on Consumer Goods Guarantees and the subsequent Royal Legislative Decree 1/2007, of November 16, 2007, approving the consolidated text of the General Law for the Defense of Consumers and Users, establish a warranty period of 3 years for consumers (those who use the product for private use: who do not incorporate it in any way into a production process).

The law establishes that any anomaly, breakdown or lack of conformity detected during the first 6 months will be attributable to a manufacturing defect, while the user should demonstrate the manufacturing defect for anomalies detected later. Frigicoll assumes the cost of breakdowns or anomalies detected during the 3 years of warranty (taking into account the previous premise), with the exception of those defects defined in the previous point.

Equipment intended for professional use (those that are integrated or form part of a business) have a 1-year warranty on parts (labor and travel not included), unless other conditions are agreed with the client.

The warranty period begins according to the date shown on the invoice or delivery note of the product, regardless of the actual time of use of the same.

Equipment Replacement During the Warranty Period

The current law establishes that the consumer (professional users are not covered by this law) may request the replacement of equipment in case of a breakdown or lack of conformity, but adds that the guarantor (in this case Frigicoll) may reject this request if the cost of replacement is disproportionate to the corresponding repair.

SAT / Frigicoll Contact Information

In case of any breakdown or incident, the contact telephone number for the SAT in your area is 914894535 / 902120624.

To contact Frigicoll, send an email to atencioncliente.electrodomestico@frigicoll.es or call 933758401.

WARRANTY TERMS FOR HOUSEHOLD PRODUCTS Midea (Home Appliances & Small Appliances)

As representatives for the Greek market of Midea household appliances, we provide a warranty for the proper functioning of Midea appliances that have been imported and distributed in the market exclusively by FG Europe SA. The warranty covers any anomaly or breakdown due solely to the manufacturing of the appliance or to defective components.

During the warranty period, labor, technician travel expenses, and spare parts are provided free of charge, as well as the transport of the appliance (excluding small appliances) exclusively by the cooperating agencies, if the technician deems that the repair must be carried out at the company's service center.

Our company reserves the right to determine the method and place of repair of breakdowns at its discretion. Specifically, the service for small appliances is provided at the premises of the contracted service store, and their transport is carried out by the appliance owner.

In case of unjustified call, absence, installation problems, or need for demonstration of operation, the customer will be charged for travel expenses and the technician's visit cost.

The warranty becomes void if the appliance has been tampered with for repair by a technician other than our authorized technician, or if the appliance's rating label and serial number have been altered or removed.

Any repair or replacement of parts of an appliance or of the appliance itself does not extend the warranty period, which continues in any case until its expiration.

In case of replacement of a component of an appliance, a 6-month warranty is provided for that specific component or spare part, starting from the date of replacement.

The warranty is not valid for breakdowns directly or indirectly caused by negligence, omission, misuse, incorrect installation, or any type of intervention on the appliance by an unauthorized service provider. Furthermore, it is not valid for breakdowns due to external factors that alter the appliance's texture (such as chemical, toxic substances, salts, etc.), as well as for breakdowns resulting from incorrect connection to voltages other than those indicated on the appliance's nameplate, to an ungrounded power supply (socket), and to network voltage fluctuations (drops, surges).

The warranty does not cover breakdowns or losses of appliances or their accessories due to transport, even if carried out by third parties at the customer's responsibility.

The warranty does not affect the buyer's rights as provided by European Directive 1999/44/EC and Greek legislation.

The warranty must necessarily be accompanied by a photocopy of the purchase invoice or the retail sales slip or the product's delivery note.

SPECIAL TERMS: MIDEA APPLIANCES

3 YEAR WARRANTY

1. The warranty for proper functioning is valid from the date of purchase of the appliance and covers for three (3) years any anomaly or breakdown due to manufacturing or to a defective component of the appliance.
2. Specifically for rechargeable batteries (e.g., vacuum cleaners, etc.), the warranty for proper functioning is limited to two (2) years from the date of purchase of the appliance.
3. The warranty does not include lighting bulbs, ceramic surfaces, accessories, as well as plastic, enameled, and glass parts of the appliances, unless it is proven to be a manufacturing defect.
4. Each appliance is carefully checked during production and is replaced only in case of irreparable damage or repeated same damage or due to high repair costs.
5. Damage caused during the transport of the appliance is not covered by the warranty.
6. All Midea products are manufactured for normal household use. The warranty does not cover breakdowns resulting from appliances used for professional purposes.

Technical support and service for Midea Appliances have been entrusted to the company:

GENERAL SERVICE EPE
Leandrou 22
Kolonos, Athens 10443

Tel: 210 8830666, 210 5145030
E-mail: service@general-service.gr (for service)
E-mail: parts@general-service.gr (for spare parts)
www.general-service.gr

Import and Distribution for Greece:

F.G. EUROPE A.E.
128 Vouliagmenis Ave.
166 74 Glyfada, Athens

Tel: 210 9697 600, 210 9696 500
E-mail: info@fgeurope.gr
www.fgeurope.gr

WARRANTY CERTIFICATE

This is a warranty certificate.

The warranty period is 1 year.

Warranty repairs:

Replacement:

Replacement occurred, date of replacement:

Refund of purchase price:

Purchase price refunded, date of refund:

Service Provider:

Name: Somogyi Elektronic Kft.
Address: 9027 Győr, Gesztenyefa út 3.
Phone: +36 96 512 527, +36 96 512 512
E-mail: vevoszolgalat@somogyi.hu

The business (seller) is obliged to record a protocol with the content specified therein when the consumer reports a quality complaint, and to provide a copy of it to the consumer without delay and in an verifiable manner. The business or the repair service (service) is obliged to issue a receipt upon taking over the product for repair, in accordance with the NGM decree.

INFORMATION ON WARRANTY RIGHTS

According to Government Decree 151/2003 (IX. 22.) on mandatory warranty for durable consumer goods, the business (seller) must provide a warranty for new products listed in the annex to the Government Decree. The duration of the warranty:

• For a sales price of HUF 10,000 but not exceeding HUF 100,000, one year.
• For a sales price exceeding HUF 100,000 but not exceeding HUF 250,000, two years.
• For a sales price exceeding HUF 250,000, three years.

Failure to meet these deadlines results in forfeiture of rights. The warranty period is extended by the time during which the consumer could not use the consumer good properly due to the defect, starting from the date of handover for repair.

The warranty period begins with the handover of the consumer good to the consumer, or if the commissioning is carried out by the business or its representative, from the date of commissioning. If the consumer commissions the consumer good more than six months after handover, the warranty period begins on the date of handover of the consumer good.

The defect is not covered by the warranty if its cause occurred after the consumer good was handed over to the consumer, for example, if the defect is due to:

• Improper installation (unless the installation was carried out by the business or its representative, or if improper installation is due to a defect in the user manual),
• Improper use, disregard of the instructions in the user manual,
• Improper storage, improper handling, damage,
• Natural disaster, natural disaster.

According to Section 6:162 of the Civil Code of 2013 (Act V):

• The claimant must notify the defect to the contractor without delay after discovering the defect.
• In the case of a contract between a consumer and a business, a defect reported within two months of discovery shall be considered reported without delay.
• The claimant is responsible for damages resulting from the delay in notification.

In case of a warranty defect, the consumer may:

• Primarily – at their choice – demand repair or replacement, unless the fulfillment of the chosen warranty claim is impossible, or if it would result in disproportionate additional costs for the business compared to fulfilling the other warranty claim, taking into account the value of the service in perfect condition, the severity of the breach of contract, and the interest of the consumer in the fulfillment of the warranty claim.
• If the business does not undertake the repair or replacement, cannot fulfill its obligation within the appropriate period, or if the consumer's interest in repair or replacement has ceased, the consumer may – at their choice – demand a proportional reduction of the purchase price, repair the defect at the business's expense or have it repaired by a third party, or withdraw from the contract. Withdrawal is not possible for insignificant defects.

The consumer may switch from their chosen right to another. The consumer must pay the costs incurred by the switch to the business, unless the business caused the switch, or the switch is otherwise justified.

If the consumer claims replacement within three working days of purchase (commissioning) due to product malfunction, the business cannot invoke disproportionate additional costs but must replace the product, provided that the malfunction prevents its intended use.

If the business cannot confirm the possibility of fulfilling the consumer's warranty or guarantee claim upon notification, it must inform the consumer within five working days, stating the reasons for rejection and the possibility of resorting to a conciliation body.

The business must strive to carry out the repair or replacement within a maximum of fifteen days. If the repair or replacement period exceeds fifteen days, the business must inform the consumer of the expected duration of the repair or replacement. The information shall be provided electronically or by other means that can prove the consumer's receipt, with the consumer's prior consent.

If, during the warranty period, the consumer good is repaired for the first time and the business determines that the consumer good cannot be repaired, the business must replace the consumer good within eight days, unless the consumer provides otherwise.

If the consumer good cannot be replaced, the business must refund the purchase price indicated on the proof of payment of the consumer good (invoice or receipt issued in accordance with the VAT law) within eight days.

If, during the warranty period, the consumer good malfunctions for the third time after being repaired, and the consumer does not request a proportional reduction of the purchase price pursuant to Section 6:159 (2) (b) of the Civil Code of 2013 (Act V), and the consumer does not wish to have the consumer good repaired at the business's expense or by a third party, the business must replace the consumer good within eight days.

If the consumer good cannot be replaced, the business must refund the purchase price indicated on the proof of payment of the consumer good (invoice or receipt issued in accordance with the VAT law) within eight days after the expiration of the thirty-day repair period.

The provisions of the preceding three paragraphs do not apply to means of transport with a sales price exceeding HUF 10,000, including electric bicycles, electric scooters, quads, motorcycles, mopeds, passenger cars, motorhomes, caravans, trailer caravans, trailers, as well as motorized watercraft with a sales price exceeding HUF 10,000.

Only new parts may be installed during repair.

In case of repair of the consumer good, the warranty period is extended by the time during which the consumer could not use the consumer good properly due to the defect, starting from the date of handover for repair. The warranty period restarts for the replaced (repaired) product (part) and for the defect resulting from the repair.

The costs related to the fulfillment of the warranty obligation shall be borne by the business (seller). Products that are fixedly connected, or weigh more than 10 kg, or cannot be transported as hand luggage on public transport – with the exception of vehicles – must be repaired at the place of operation. If the repair cannot be carried out at the place of operation, the business shall be responsible for the dismantling and reassembly, as well as the transport of the product to and from the repair site, or – if the consumer has reported the repair request to the service center – the service center shall be responsible.

The warranty does not affect the consumer's statutory rights – particularly warranty for defects and product warranty, or compensation for damages.

In case of consumer dispute, the consumer may also initiate the procedure of the conciliation body operated by the county (capital city) chambers of commerce and industry.

The rights arising from the warranty can be exercised by the owner of the consumer good, provided that they qualify as a consumer.

The rights arising from the warranty can be exercised with the warranty certificate, for which the return of the opened packaging of the consumer good by the consumer is not a condition.

If the warranty certificate is not provided to the consumer, the contract shall be deemed to have been concluded if the consumer presents the proof of payment of the purchase price – the invoice or receipt issued in accordance with the VAT law.

In this case, the rights arising from the warranty can be exercised with the proof of payment of the purchase price.

The irregular issuance of the warranty certificate or the failure to provide the warranty certificate to the consumer does not affect the validity of the warranty.

The consumer can exercise their warranty claim at the business (seller).

The consumer can exercise their warranty claim at the business's registered office, any of its branches, subsidiaries, and at the repair service indicated on the warranty certificate by the business.

WARRANTY DECLARATION

According to Government Decree 373/2021. (VI. 30.)

Somogyi Elektronic Kft., address: 9027 Győr, Gesztenyefa út 3., hereby declares that it provides an additional +1 year voluntary warranty for the product specified in the warranty certificate, starting one year from the "Date of purchase / Date of product handover / Date of product commissioning" stated in the warranty certificate. The voluntary warranty can be exercised by presenting this document. The duration of the voluntary warranty is not extended or restarted in case of repair or replacement of the consumer good, but in other respects and for the procedure to exercise the warranty, it is the same as stipulated in the mandatory warranty. In case of defective performance of the goods, the consumer is entitled to exercise the statutory warranty rights for defects free of charge; these rights are not affected by the warranty. Somogyi Elektronic Kft. assumes no other obligation within the scope of the voluntary warranty.