Epson EH-LS9000B/EH-LS9000W Quick Setup
IMPORTANT: Before using this product, make sure to read these instructions and the safety instructions in the online User's Guide.
Choose a location
Keep the projector level and place it at a height so its lens is even with the top or bottom of the screen and is centered horizontally. If this isn't possible, use the lens shift feature to reposition the image (see "Adjust the image").
See the online User's Guide for more information on where to place your projector.
Connect the projector
Connect multiple video devices and use the Source buttons on the remote control or the Source button on the projector to switch between them.
For additional connection types, see the online User's Guide.
Note: When projecting images at 4K 120Hz, use an HDMI 2.1 rated cable (ultra-high speed). You can output audio to an external sound system that supports (eARC/ARC) using the HDMI2 (eARC/ARC) port.
Connections typically include:
- Power supply
- USB cable
- Streaming device
- HDMI cable
Turn on your equipment
- Plug in the projector.
- Press the power button on the projector or the On button on the remote control. The shutter opens and the power light flashes blue, then stays on.
Note: To shut down the projector, press the power button on the projector or the Standby button on the remote control, then press the button again to confirm, if necessary. Wait for cooldown to complete before unplugging the projector.
- Follow the on-screen instructions to set up your projector. If you see a screen displaying 123, press Enter on the remote control to continue. Use the arrow buttons to select the correct image orientation and press Enter.
Note: To change these settings, see the online User's Guide.
- Turn on your video source.
- If you don't see an image, press one of the Source buttons on the remote control to select the image source.
Note: If you still see a blank screen or have other display problems, see the troubleshooting tips on this sheet.
Using the remote control
Install the batteries as shown (two AA batteries).
- Turn projector on
- Choose which source to display
- Control connected sources with HDMI Link
- Adjust zoom, focus, and lens shift
- Access projector menus
- Turn projector off
- Turn off projector display
- Navigate projector menus
For more information on using the remote control, see the online User's Guide.
Adjust the image
- Press the Pattern button on the remote control to display a test pattern.
- Press the Lens button on the remote control and use the [up/down arrows] buttons to focus the image.
- Press the Lens button on the remote control again and use the [up/down arrows] buttons to reduce or enlarge the image.
- Press the Lens button on the remote control again and use the [up/down/left/right arrows] buttons to reposition the image.
Troubleshooting
If you see a blank screen or the No signal message after turning on your video device or computer, check the following:
- Make sure the power light on the projector is blue and not flashing.
- Press the Source button on the projector or one of the Source buttons on the remote control to switch to the correct image source, if necessary.
- If you see a blank screen when a computer is connected, check the following:
- On Windows®, hold down the Windows key and press P at the same time, then click Duplicate.
- If you are using a Mac laptop with macOS 13 or newer, select System Settings > Displays. Select the projector, then choose the mirror option for your display from the Use as pop-up menu.
- On macOS 12, select System Preferences > Displays > Display Settings. Select the projector, then choose the mirror option for your display from the drop-down menu.
- On macOS 11 and older, open System Preferences and select Displays. Click the Arrangement tab and select the Mirror Displays checkbox.
- If the projector does not respond to remote control commands, make sure the batteries in the remote control are installed correctly. Replace the batteries if necessary.
Registration
Scan the QR code to register for product updates and exclusive offers.
Where to get help
Manual
For more information about using the projector, you can view the online manual from the Epson website, as described below.
Internet support
Visit https://support.epson.com/ls9000 for solutions to common problems. You can download software and utilities, view manuals, get FAQs and troubleshooting advice, or contact Epson.
Telephone support
To use the Epson PrivateLine™ Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 7 a.m. to 4 p.m., Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply.
In Latin America, see the online User's Guide for technical support information.
Optional accessories
For a list of optional accessories, see the online User's Guide. You can purchase accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at http://epsonstore.com (U.S. sales) or http://epsonstore.ca (Canadian sales).
Notices
Supplier's Declaration of Conformity
According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers
We: Epson America, Inc.
Located at: 3131 Katella Ave., Los Alamitos, CA 90720
Telephone: (562) 981-3840
Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR § 2.906. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Trade Name: Epson®
Type of Product: LCD Projector
Model: HC13A
Options: Remote controller: 2214345 xx (x=0-9)
U.S. FCC Notices
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment.
WARNING: MOUNT ABOVE THE HEADS OF CHILDREN. The use of a ceiling mount is recommended with this product to place it above the eyes of children.
Complies with FDA performance standards for laser products except for conformance as a Risk Group 2 LIP as defined in IEC 62471-5: Ed. 1.0. For more information see Laser Notice No. 57, dated May 8, 2019.
Industry Canada (IC) Notices
For Canadian Users
CAN ICES (B)/NMB (B)
Epson America, Inc. Limited Warranty
Epson America, Inc. ("Epson") warrants to the original retail purchase that the Epson® projector covered by this limited warranty statement, if purchased and operated only in the United States, Canada, or Puerto Rico, will be free from defects in workmanship and materials for a period of three (3) years from the date of original purchase.
For warranty service, you must provide proof of the date of original purchase.
Purchase is subject to certain terms and conditions, including a binding arbitration and class action waivers, found in the limited warranty. The full terms and conditions of the limited warranty are available at: www.epson.com/support (United States) or www.epson.ca/support (Canada). Search using the product name to view or download the limited warranty.
To receive a printed copy of the limited warranty, or if your Epson projector requires service during the limited warranty period, call Epson at (800) 637-7661 or (562) 276-4394 (United States) or (905) 709-3839 (Canada).
EPSON is a registered trademark of Seiko Epson Corporation.
PrivateLine is a trademark of Epson America, Inc.
Mac and macOS are trademarks of Apple Inc., registered in the U.S. and other countries.
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Windows is a registered trademark of the Microsoft group of companies.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2025 Epson America, Inc., 4/25