Aqara Hub M2 Quick Start Guide

Product Introduction

The Aqara Hub M2 is a smart home control center. It can be connected via a Wi-Fi or Ethernet network and supports interaction and connection with Aqara Zigbee accessories. It also features an IR remote control function, allowing you to add and manage the control of different IR devices. The Aqara Hub M2 enables more convenient control of your Aqara accessories.

* This product is for indoor use only.

Device Overview

The device features:

• Indicator light (?)
• Button (?)
• Infrared emission area (?)
• Infrared receiving area (?)
• Ports: LAN Port (?), Micro-B Power Port (?), USB Type A Port (Reserved) (?)

Quick Setup

1. Download the app

Search for "Aqara Home" on your app store (e.g., Apple Store, Google Play, Huawei App Gallery) and download/install the Aqara Home app.

2. Set up the hub

1. Choose the installation location: Position the hub 2-6 meters away from your Wi-Fi router, ensuring no metal obstacles are between the hub and the router or around the hub.
2. Power the hub on: Use a 5V-1A or 5V-2A adapter (sold separately) and the provided USB power cable.
3. Wired Network Connection (Optional): If you prefer a wired connection, use a network cable with an RJ45 port to connect the hub's LAN port to your router. Wait for the orange and green lights on the network port to illuminate.
4. Wait for indicator light: Allow the yellow/red hub indicator light to change from steady on to flashing.
5. Connect to Wi-Fi: Ensure your mobile phone is connected to a 2.4GHz Wi-Fi network. If using a dual-band router, connect to the 2.4GHz band or temporarily disable the 5GHz band. Keep your phone close to the hub and ensure both are on the same Wi-Fi network.
6. Add the hub in the app: Open the Aqara Home app, tap "+" in the upper right corner, select "Hub M2", and follow the on-screen instructions to complete adding the hub.
7. iOS/HomeKit Users: For Apple HomeKit control, scan or manually enter the HomeKit Setup Code (found on the bottom of the hub or in the manual) during the app setup process. Bind the hub to HomeKit to view it in the Apple Home app.
8. Troubleshooting Failed Setup: If you fail to add the hub, press and hold the button on the hub for over 10 seconds until the yellow/red light flashes quickly, then try adding it again. For further assistance, visit www.aqara.com/en/support.html.

If the device could not be added, follow these steps:

• Ensure the device is connected to the 2.4GHz Wi-Fi network.
• Check if the Wi-Fi name or password contains special characters; try using ordinary characters.
• The device does not support WAP/WAP2 Wi-Fi networks.
• Verify that your router's Wi-Fi connection watcher function is not causing connection failures.
• Check if your router's AP isolation function is preventing the phone from searching for the hub within the LAN.
• It is recommended not to connect the hub to a bridge network.

Trouble adding to HomeKit

• "Failed to add accessory": If multiple adding failures occur, the iOS cache error may persist. Restart your iOS device and reset the hub.
• "Accessory already added": After restarting your iOS device and resetting the hub, you can manually enter the HomeKit setup code to add it again.
• "Accessory not found": Wait for 3 minutes after resetting the hub, then manually enter the HomeKit setup code to add it again.

Device Operations

1. Add an accessory: After the hub is successfully added, refer to the accessory's installation guide to add it.
2. Control IR home appliances: Configure the brands and models of IR home appliances you wish to control within the Aqara Home app, following the app's guidelines. Then, perform app control and automation setup.

4. Restore to Factory Settings

Quickly press the button on the hub ten times.

Indicator Light Description

* Due to device firmware updates, actual operation may differ slightly from the descriptions above. Please follow the instructions in the current version of the Aqara Home app or operate the device based on its actual status.

Specifications

• Model: HM2-G01
• Dimensions: 100.5×30.75mm (3.95×1.21 in.)
• Input Power: 5V ⎓ 1A or 5V ⎓ 2A
• Wireless Protocol: Wi-Fi IEEE 802.11 b/g/n 2.4GHz, Zigbee3.0 IEEE 802.15.4, BLE 5.0
• Operating Temperature: -5°C to +50°C (23°F to 122°F)
• Operating Humidity: 0%-95%RH, no condensation
• Support System: Android 6.0 or iOS 12.0 and above
• Wi-Fi Operation Frequency: 2412-2472 MHz
• Wi-Fi Maximum Output Power: < 20 dBm
• Bluetooth Operation Frequency: 2402-2480 MHz
• Bluetooth Maximum Output Power: < 13 dBm
• Zigbee Operation Frequency: 2405-2480 MHz
• Zigbee Maximum Output Power: < 13 dBm

Notice

Communication between iPhone, iPad, Apple Watch, HomePod, or Mac and the HomeKit-enabled Aqara Hub M2 is secured by HomeKit technology.

A customer who owns an Apple TV (4th generation or later) with tvOS 10 or later, an iPad with iOS 10 or later, or a HomePod can control HomeKit-enabled accessories away from home and automatically through triggers such as time of day, location, sensor detection, or the action of an accessory.

Use of the "Works with Apple" badge signifies that an accessory has been designed to work specifically with the technology identified in the badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.

Regulatory Information

FCC ID: 2AKIT-HM2-G01

Federal Communications Commission (FCC) compliance statement:

1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

RF Exposure statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

IC: 22635-HM2G01

IC NOTICE TO CANADIAN USERS

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

This Class B digital apparatus complies with Canadian ICES-003.

This device complies with RSS-247 of Industry Canada. Operation is subject to the condition that this device does not cause harmful interference.

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1)L'appareil ne doit pas produire de brouillage; (2)L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Cet appareil numérique de la Classe B conforme à la norme NMB-003 du Canada. Cet appareil est conforme à la norme RSS-247 d'Industrie Canada. Le fonctionnement est soumis à la condition que cet appareil ne provoque pas d'interférences nuisibles.

Cet équipement est conforme aux limites d'exposition aux rayonnements de la IC établies pour un environnement non contrôlé. Cet équipement doit être installé et fonctionner à au moins 20cm de distance d'un radiateur ou de votre corps.Cet émetteur ne doit pas être co-localisé ou fonctionner en conjonction avec une autre antenne ou un autre émetteur.

EU Declaration of Conformity

Hereby, [Lumi United Technology Co., Ltd.] declares that the radio equipment type [Hub M2, HM2-G01] is in compliance with Directive2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.aqara.com/DoC/

WEEE Disposal and Recycling Information

All products bearing this symbol are waste electrical and electronic equipment (WEEE as in directive 2012/19/EU) which should not be mixed with unsorted household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment, appointed by the government or local authorities. Correct disposal and recycling will help prevent potential negative consequences to the environment and human health. Please contact the installer or local authorities for more information about the location as well as terms and conditions of such collection points.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by [Lumi United Technology Co., Ltd.] is under license. Other trademarks and trade names are those of their respective owners.

Under normal use of condition, this equipment should be kept a separation distance of at least 20cm between the antenna and the body of the user.