Aqara Hub M2
Product Introduction
Overview
The Aqara Hub M2 is a smart home control center. It connects via WiFi or Ethernet and supports interaction with Aqara Zigbee accessories. It features an IR remote control function for managing various IR devices, allowing convenient control of Aqara accessories.
*Note: Supports Aqara Home APP and Apple Home APP.
Ports
The Aqara Hub M2 includes an indicator light, a button, an Ethernet LAN port, a Micro USB port, and a Type A USB port.
| Port | Description |
|---|---|
| Ethernet Port | Ethernet LAN port |
| Micro USB | Power supply port |
| Type A USB | Preserved USB port |
| Button | Button of multiple functions |
| Indicator Light | Status indicator |
Functions
| Function | Description |
|---|---|
| Multi-protocol Interaction Center | Supports multiple wireless communication protocols including Zigbee, BLE and infrared RF |
| Zigbee Hub | Supports Zigbee3.0 and compatible with Zigbee1.2 devices |
| BLE | To facilitate the Hub to binding with the network. |
| Universal Infrared Remote Control | For you to control your infrared devices anytime and anywhere, including fans, air conditioners, TV set-top boxes, etc. |
| APP Remote Control | For you to monitor the home security and controls smart devices anytime and anywhere |
| Voice Control | Supports Xiaomi Al, Apple Siri, etc. |
| More Stable Network | Dual WiFi antennas provides a more stable adaptive rate and supports network connecting via cable |
| Apple HomeKit | Supports direct device adding via Apple Home APP |
Specifications
Controllable Device
The Aqara Hub M2 functions as a hub for Zigbee devices, capable of sending and receiving infrared signals, and enabling interconnection between Wi-Fi, Zigbee, BLE, and infrared devices.
*Note: BLE and BLE MESH devices are currently not supported for binding with the Hub.
Basic Specifications
| Item | Description |
|---|---|
| Name | Aqara Hub M2 |
| Brand | Aqara |
| Cloud Server | Mainland China/USA/Europe/Russia/Korea |
| Version | Standard |
| Zigbee Protocol | Zigbee3.0, compatible with Zigbee1.2 |
| Bluetooth Protocol | BLE |
| Infrared Remote Control | Support |
| Apple Homekit* | Support |
| Model | HM2-G01 |
| SKU | EU:AG022GLB02 US:AG022GLB01 |
| SN | EU:678/xxxxxXXX US:655/xxxxxXXX |
| Dimension | 100*30.75mm |
| Color | Black |
| Material | PC |
| Gross Weight | 240g |
| Net Weight | 130g |
| Package Dimension | 104.5*105.5*60mm |
| Box Dimension | 480*261*305mm |
| Box Gross Weight | 8.6kg |
| MOQ in a Box | 32pcs |
| Sales Channel | Overseas Market |
| EAN/69 Code-EU | 6970504213777 |
| UPC-US | 192784000540 |
*Apple Homekit: HomeKit is Apple's smart home platform. Aqara Hub M2 supports Apple HomeKit, and you can control smart devices through the Apple device APP or the voice assistant Siri.
Electrical Parameter
| Electrical Parameter | Description |
|---|---|
| Power Adapter | Input: 100-240V~50/60Hz MAX0.2A Output: 5V~1A |
| Power Adapter Port | Input: China Standard, two-pin plug Output: Type A USB female connector |
| USB Wire | Type A to Micro USB, the cable length is 1.5 meters |
| Hub M2 Input | Direct current DC5V=1A, Micro USB |
Wireless Communication Parameter
| Type | Item | Description |
|---|---|---|
| Wi-Fi | Modulation | DBPSK/DQPSK/CCK/BPSK/QPSK/16QAM/64QAM |
| Occupied Bandwidth | 20MHz/40MHz | |
| Frequency Range | 2412~ 2484 MHz | |
| Transmit Power | 16±2 dBm(802.11b) | |
| Wireless Protocol | IEEE 802.11 b/g/n | |
| Zigbee | Modulation | Q-QPSK |
| Wireless Standard | IEEE 802.15.4 | |
| Transmit Power | 10 dBm(US: 20dBm) | |
| Frequency Range | 2.4GHz(2400~2483.5MHz) | |
| BLE | Modulation | GFSK |
| Transmit Power | 10dBm | |
| Frequency Range | 2.4GHz (2400~2483.5MHz) |
Wireless Distance
| Wireless | Distance |
|---|---|
| Zigbee | 150m (Outdoor, open) |
| WiFi | 150m (Outdoor, open) |
| BLE | 50m (Outdoor, open) |
Environment Parameter
| Item | Description |
|---|---|
| Operating Temperature | -5°C~+50℃ |
| Operating Humidity | 0%~95% RH, no condensation |
| Storage Environment | Ambient temperature: -40℃~70℃, humidity: 10%~95%, no condensation |
Instruction
Quick Setup
Download the app
Search "Aqara Home" in the app store or download the "Aqara Home" app.
Set up the Hub
- Choose the installation location: The hub should be 2-6 meters away from the router and avoid metal obstacles between the hub and the router or around the hub.
- Power the hub on: Use a 5V-1A or 5V-2A adapter (purchase separately) and the USB power cable.
- For wired network communication, use an RJ45 network cable to connect the LAN ports of the hub and your router, and wait for the orange and green lights on the network port to light up.
- Wait for the yellow/red hub indicator light to change from steady on to flashing.
- Ensure your mobile phone is connected with the 2.4GHz Wi-Fi network. If using a dual-band router, connect to 2.4GHz Wi-Fi or disable 5GHz Wi-Fi. Keep your phone close to the hub and ensure both are on the same Wi-Fi network.
- Open the Aqara Home app, tap "+" in the upper right corner, select "Hub M2", and follow the instructions to complete adding the hub.
- For iOS users wanting Apple HomeKit control, scan or manually enter the HomeKit Setup Code (found on the hub's bottom or in the manual) during the hub adding process. After successful binding, the hub will appear in the Apple Home app.
- If adding fails, press the button on the hub for more than 10 seconds until the yellow/red light flashes quickly, then add it again. For assistance, visit www.aqara.com/en/support.html.
Troubleshooting: Device Not Added
If the device could not be added, please follow these steps:
- Ensure the device is connected with the 2.4GHz Wi-Fi network.
- Wi-Fi name or password may contain special characters. Replace them with ordinary characters and try again.
- The device does not support WPA/WPA2 enterprise Wi-Fi networks.
- Check if the router's Wi-Fi connection watcher function is enabled, which may cause connection failures.
- Check if the router's AP isolation function is enabled, which may prevent the mobile phone from finding the device within the LAN.
- Do not connect it to a bridge network.
Troubleshooting: HomeKit Binding Fails
If HomeKit binding fails, please confirm the following:
- "Cannot add accessories": Due to multiple adding failures, iOS system cache might not be cleared. Restart the iOS device and reset the Hub. If issues persist, check router compatibility or try a different router.
- "The accessory has been added": After restarting the iOS device and resetting the Hub, manually enter the HomeKit setup code and add it again.
- "Can not find the accessory": Wait for 3 minutes after resetting the Hub. You can manually enter the HomeKit setup code and add it again.
Adding an Accessory
After the hub is successfully added, please refer to the accessory installation guide to add an accessory.
Restore to Factory Settings
Quickly press the button on the Hub ten times.
Indicator Light Description
| Light Color | Light Status | Description |
|---|---|---|
| Yellow/Red | Steady on | After the hub powers on, the system is starting up. |
| Flashing | The hub enters the initialization status, waiting for network connection; Flashing appears after the first use or within fifteen minutes after the reset. | |
| Blue | Flashing | Wi-Fi is connecting; app is connecting to the hub; the network is down; the hub is reconnecting to the network after it is powered off and on. |
| Steady on | Working normally. | |
| White | Flashing | Wi-Fi is connecting; the hub is connecting to the network. |
| Steady on | The hub enters the network connection failure status; only after powering the hub on/off or resetting it can it enter the status to wait for network connection. | |
| Purple | Flashing | The hub is allowed to add accessories. |
*Due to device firmware updates, actual operations may differ slightly. Please follow instructions in the current Aqara Home app version or operate based on the actual device status.
Button Functions
- a) Press: Mute the doorbell ringing / mute the alarm.
- b) Long Press for 10s: Reset the Hub and enter the "Wi-Fi network not configured" state. Original configuration parameters and networking parameters are retained.
- c) Short Press Three Times: Quickly press three times to turn on the ZigBee networking mode. This function has the highest priority and can be triggered in any state (when not connected to the Internet, not configured with Wi-Fi, alarming, etc.). After triggering, it directly turns on the networking mode.
- d) Quickly Press Ten Times: Quickly press ten times, the Hub will restore to factory settings, erase all configuration parameters, networking parameters, etc.
Certification & Reliability Test
| No. | Country/Region | Certification | Status |
|---|---|---|---|
| 1 | Mainland China | SRRC | OK |
| 2 | Quality Report | OK | |
| 3 | RoHS-CN | OK | |
| 4 | Global | BQB | OK |
| 5 | WFA | OK | |
| 6 | HomeKit | OK | |
| 7 | North America | FCC | OK |
| 8 | IC | OK | |
| 9 | TPCH | OK | |
| 10 | California 65 | OK | |
| 11 | European Union | CE | OK |
| 12 | REACH-209+PAHs | OK | |
| 13 | ROHS-EU | OK | |
| 14 | WEEE | OK | |
| 15 | POPS | OK | |
| 16 | Korea | KC | OK |
| 17 | Russia | FSS | Applying |
| 18 | FAC | Applying | |
| 19 | EAC COC | Applying | |
| 20 | EACROHS | Applying |
