Garmin Tacx NEO Bike Plus User Manual

Before Assembly

⚠️ WARNING: Refer to the Product and Safety Information guide included in the product box for product warnings and other important information.

Dimensions and Safe Clearance

Before determining the location for your Tacx NEO Bike Plus trainer, consider its maximum dimensions. The Tacx NEO Bike Plus trainer is shown in its dimensions with and without the fan. Tacx recommends a minimum safe clearance of 60 cm (24 in.) around the trainer. The trainer's dimensions are approximately 75 cm (29.5 in.) on the sides, with a 60 cm (24 in.) clearance required in front. The overall length is between 130-145 cm (51-57 in.) and the height is between 109-137 cm (43-54 in.).

Cycling Posture

This diagram illustrates correct cycling posture on the Tacx NEO Bike Plus. Key points include: a 90° angle at the knee, 150°-155° angle at the hip, and 4-10 cm (1.6-3.9 in.) bend in the elbows. The text notes that pedals and the tablet are not included and can affect posture. Elbows should be slightly bent. Hands should be able to easily reach the gear shifters and brakes. At the bottom of the pedal stroke, the knees should be slightly bent.

Adjusting Trainer Geometry

Before assembling the Tacx NEO Bike Plus trainer, ensure the saddle and handlebars are installed using the factory-adjustable set screws and tightened with the L-key ?. To install the handlebars as shown in this guide, use the L-key to loosen four set screws.

NOTE: If the trainer will be used by multiple riders, Tacx recommends installing the handlebars for easy adjustment. The handlebars are packaged in the assembly kit with screws and washers. If the trainer will only be used by one rider and you do not need to adjust the geometry or posture, use the set screws and L-key.

• Get off the trainer before adjusting the saddle or handlebars.
• Remove your tablet before adjusting the height, reach, or angle of the handlebars.
• Match the trainer's geometry to your road bike (See "Tips for Proper Bike Fit," page 27).
• If you adjust the saddle by more than 1 cm, recheck the saddle height and handlebar reach. Do not exceed the maximum saddle or handlebar range.
• If you replace the pedals or saddle, recheck the trainer's geometry.

After tightening the handlebar bolts, align the handlebars with the frame or rail. Pull and rotate the handlebars.

Tacx NEO Bike Plus Assembly Instructions

Assembly Sequence

The main components are labeled A through H. A separate illustration shows the assembly kit box.

• A Trainer Feet: See "Installing the Trainer Feet," page 5.
• B Pedals: See "Installing Pedals," page 7.
• C Bottle Holder: See "Installing the Bottle Holder," page 9.
• D Saddle: See "Installing the Saddle," page 10.
• E Handlebars with Display: See "Installing the Handlebars," page 12.
• F Fan with Tablet Mount: See "Installing the Fan with Tablet Mount," page 14.
• 1 Alternative Tablet Mount: See "Installing the Tablet Mount," page 24.
• G Tablet: See "Mounting the Tablet on the Trainer," page 16.
• H Power Cable: See "Connecting the Power Cable," page 18.

TIP: For additional customization, see "Device Information," page 23.

Assembly Kit

NOTE: The assembly kit contains instructions, bolts ?, washers, tools ?, and various other components needed for assembly.

Installing the Trainer Feet

You must use the assembly kit to do this. Assembly of the Tacx NEO Bike Plus trainer should be performed by at least two people. Be careful when lifting the trainer.

1. Place the trainer on the floor and tilt it backward to install the front feet (1).
2. Open the assembly kit (?).
3. Use M10 x 90 mm bolts (2), M10 x 130 mm bolts (3), 10 mm washers (4), and the 8 mm L-key to install the front feet.

Tilt the trainer forward to install the rear feet (5).

5. Use M10 x 65 mm bolts (6), 10 mm washers (7), and the 8 mm L-key to install the rear feet.
6. Turn the knobs (8) on the front feet to stabilize and level the trainer (optional).

Installing Pedals

Pedals are not included with the Tacx NEO Bike Plus trainer. For specific pedal installation instructions, refer to the manufacturer's instructions.

1. Install the right pedal first.
2. Apply a small amount of lubricant to the pedal spindle threads.
3. Insert the spindle into the crank arm.

There are five crank arm length options (mm) (See "Crank Arm Length Options," page 27). Use the same crank arm length for both pedals.

Tighten the spindle according to the instructions provided with the pedals.

5. Repeat steps 2 through 4 to install the left pedal.

NOTE: The left pedal spindle has a reverse thread.

Installing the Bottle Holder

You can install a standard-sized optional bottle holder on the trainer. The bottle holder is included in the gift box. Screws and washers are pre-installed on the frame.

1. Open the assembly kit and the gift box.
2. Use 2 screws (1) and the 4 mm L-key to install the bottle holder (2).

Installing the Saddle

Before installing the saddle, read the sections on posture (See "Cycling Posture," page 2) and geometry (See "Adjusting Trainer Geometry," page 3).

1. Open the assembly kit (?).
2. Use the 6 mm L-key to loosen the set screw.
3. Place the cap (1) on the saddle rail (2).
4. Slide the saddle (3) onto its rail.

Adjust the saddle fore/aft position and tighten the M12 x 25 bolt (4). The maximum fore/aft adjustment is 15 cm.

6. Use the 8 mm L-key to loosen the set screw from the seat post.
7. Adjust the saddle height and tighten the M16 x 22 bolt (5). The maximum saddle height is 26 cm.
8. If necessary, use the 5 mm L-key to adjust the saddle angle bolt (6).

Installing the Handlebars

Before installing the handlebars, read the sections on posture (See "Cycling Posture," page 2) and geometry (See "Adjusting Trainer Geometry," page 3).

1. Open the assembly kit (?).
2. Use the 6 mm L-key to loosen the set screw.
3. Place the cap (1) on the handlebar rail (2).
4. Slide the handlebars onto the rail.
5. Adjust the handlebar reach and tighten the M12 x 25 bolt (3). The maximum handlebar reach is 15 cm.
6. Use the 8 mm L-key to loosen the set screw from the handlebar stem.

7. Adjust the handlebar height and tighten the M16 x 22 bolt (4). The maximum handlebar height is 26 cm.
8. If necessary, follow these steps to adjust the handlebar angle.
9. Use a Torx 20 to remove the handlebar cover (5).
10. Use the 5 mm L-key to loosen the four screws.
11. Adjust the handlebar angle.
12. Tighten the four screws.
13. Replace and tighten the handlebar cover.

Installing the Fan with Tablet Mount

⚠️ PERHATIAN: Do not touch the fan blades or insert anything into the fan housing during use. Contact with the fan or fan housing can damage the fan and cause injury.

The tablet mount is located between the fans (See "Mounting the Tablet on the Trainer," page 16).

NOTE: If you choose not to install the fan, you can install the tablet mount separately (See "Installing the Tablet Mount," page 24).

1. Align the fan (1) with the back of the display.
2. Use M4 x 10 bolts (2) and the Torx 20 key to install the fan.

3. Connect the display cable (3) and fan cable (4) to the port (5).
4. Use the knob (6) to adjust the fan angle.
5. Place the rubber pads (7) in the tray.

Mounting the Tablet on the Trainer

NOTICE: Before cycling for the first time, read all instructions and secure the tablet to the trainer. Garmin is not responsible for damage to the tablet caused by improper installation of the tablet mount.

Do not adjust the handlebar height or reach while your tablet is mounted to the trainer.

The clips are suitable for most standard-sized tablets. If the tablet has a thick casing or folio, remove it before mounting the tablet to the trainer. The assembly kit includes a separate tablet mount if the fan is not installed (See "Installing the Tablet Mount," page 24).

1. Connect the elastic strap (1) to the clip (2).
2. Connect the elastic strap to the back of the mount (3).

3. Place the tablet on the trainer and secure it with the clips.
4. If necessary, connect the tablet cable to the USB port (4).

TIP: The USB port labeled 12.5 W (5) is for high-output charging. The USB port labeled 2.5 W is for low-output charging and may not work for all devices.

Connecting the Power Cable

⚠️ PERHATIAN: The power cable and adapter are included in the assembly kit. Do not use a third-party power cable or adapter with the Tacx NEO Bike Plus trainer, as it can damage the trainer or cause injury.

The Tacx NEO Bike Plus can be used with or without power. Some trainer features require power, including descent assist and USB charging.

1. Plug the power adapter (1) into the port (2).
2. Connect the power cable to the power adapter.
3. Plug the power cable into a standard wall outlet.
4. Turn the crank. The display and fan will turn on. The floor LED will light up blue.

Training

Display Data

The display will turn on when you start pedaling. The display data will vary depending on whether you are connected to the Tacx Training app, a third-party app, or an optional wireless sensor.

• 1 Displays ANT+® or Bluetooth® connection status.
• 2 Displays your current speed in kilometers per hour (km/h) or miles per hour (mph).
• 3 Displays current heart rate in beats per minute (bpm). You must connect an ANT+ heart rate monitor.
• 4 Displays the current front gear (by default, the left shifter).
• 5 Displays the current rear gear (by default, the right shifter).
• 6 Displays error messages or trainer software update availability. For more information, connect to the Tacx Training app.
• 7 Displays current power output in watts (W).
• 8 Displays current cadence in revolutions per minute (rpm).
• 9 Displays manual training mode (See "Training Modes," page 21) and additional data.

Cycling

It is recommended to choose a short, manual workout when trying the Tacx NEO Bike Plus trainer for the first time. Learn how to use the basic features and understand the controls and settings.

1. Start pedaling. The display and fan will turn on. The floor LED will light up blue (See "Floor LED," page 21).
2. Use the shifters to change the front and rear gears:
   • Press 1 to shift the front gear up.
   • Press 2 to shift the front gear down.
   • Press 3 to shift the rear gear down.
   • Press 4 to shift the rear gear up.

This list covers the default shifter functions. You can customize the shifters for different makes, such as Campagnolo®, Shimano®, or SRAM® (See "Adjusting Trainer Settings from the App," page 22).

3. Press both control buttons (5, 6) to select a manual training mode (See "Training Modes," page 21).

Press one of the buttons to select a mode. The active mode icon will flash for 1 second to confirm your selection.

5. During training, select options:
   • Press [increase] to increase incline, value, or resistance.
   • Press [decrease] to decrease incline, value, or resistance.
6. If necessary, press the brake to slow down gradually.

TIP: If you are resting or pausing training, you can also use the brake to slow the flywheel.

Training Modes

You can select a training mode when performing a manual (standalone) workout on the Tacx NEO Bike Plus trainer. Training modes are not available if you are connected to the Tacx Training app or another third-party app.

NOTE: Training modes function with or without an external power connection. Training will feel more realistic with external power connected.

Floor LED

The floor LED color will change during training.

Standby Mode

When not in use, the Tacx NEO Bike Plus trainer enters standby mode. You can wake the trainer by turning the crank.

• External Power Connected: After 5 minutes of inactivity, the trainer will switch to standby mode.
• No External Power: After 10 seconds of inactivity, the trainer will switch to standby mode.

Tacx Training App

You can download the Tacx Training app to a compatible smartphone, tablet, or computer.

• Follow interesting courses without leaving home.
• Create your own cycling activities, workouts, and more.
• Manage your workouts, customize default settings, and diagnose issues.
• Sync indoor training data with your Garmin Connect™ account.
• Update your trainer's software (See "Updating Trainer Software," page 26).

Cycling with the Tacx Training App

Plug the trainer into a standard power outlet to use all features, such as gradient assist and USB charging.

1. Open the app store on your phone or tablet, then install and open the Tacx Training app.
2. Follow the in-app instructions to complete the setup and pairing process.

TIP: You should adjust the trainer settings in the app before starting a workout or route (See "Adjusting Trainer Settings from the App," page 22).

3. Select a sport or set of sports.
4. Start pedaling. The display and fan will turn on. The floor LED will light up blue (See "Floor LED," page 21).
5. Follow the on-screen instructions.

Adjusting Trainer Settings from the App

TIP: You should adjust the trainer settings in the app before starting a workout or route. Some options require a connected ANT+ accessory.

1. Open the Tacx Training app.
2. Select your trainer.
3. Select Trainer Settings (Trainer Settings).
4. Select an option:
   • Select Virtual Gears (Virtual Gears) to adjust gear settings.
   • Select Fan (Fan) to adjust fan speed and training conditions.
   • Select Display (Display) to adjust power output and speed measurement units.
   • Select Shifting Mechanism (Gear Shifting Mechanism) to set the type of gear shifting system.

   TIP: It is best to use the same gear shifting system as your road bike.

   • Select Road Feel (Road Feel) to adjust the intensity of road feel.
   • Select Device Defaults (Device Defaults) to set default weight or bike weight.
   • Select Crank (Crank) to set the crank arm length to match the physical crank arm length of your trainer (See "Installing Pedals," page 7).

Device Information

Specifications

Device Maintenance and Storage

⚠️ WARNING: Refer to the Product and Safety Information guide included in the product box for product warnings and other important information.

• Unplug the trainer when not in use.
• After each use, clean the aluminum disc on the right side of the trainer with a damp cloth and wipe until completely dry.
• Install the sweat guard (See "Installing the Sweat Guard," page 25).
• Clean the saddle, handlebars, and pedals using a cloth and mild cleaning solution.
• Clean the trainer before storing it.
• Use the small wheels on the back of the Tacx NEO Bike Plus trainer to move it.

NOTE: Stabilize and level the trainer after moving it.

• Check and tighten bolts ?, handlebars, and screws.
• Check for damage to the power cable and adapter.
• Visit buy.garmin.com, or contact your Garmin dealer for information on optional accessories and replacement parts.
• If you do not plan to use the trainer for several months, you should store the trainer in a cool, dry place at a typical household temperature range (See "Specifications," page 23).

Installing the Tablet Mount

The assembly kit includes 10 M4 X (4) bolts for installing the fan (See "Installing the Fan with Tablet Mount," page 14) or the tablet mount.

1. Align the fan mount (1) with the back of the display.
2. Use 10 M4 x bolts (2) and the Torx 20 key to install the tablet mount.
3. Connect the display cable (3) to the port (4).
4. Attach the clip and tablet (See "Mounting the Tablet on the Trainer," page 16).

Installing the Sweat Guard

The optional sweat guard is an absorbent material and can protect your trainer from corrosion caused by sweat.

1. Place the loop (1) around the seat post.
2. Fasten the hook and loop strap (2) around the handlebars.

TIP: The sweat guard should be hand-washed after several uses. For care instructions, see the back of the sweat guard.

Wrapping the Handlebars

You should replace the handlebar tape if it is worn or uncomfortable. Sweat from your hands can degrade the tape quality. Garmin recommends wearing cycling gloves.

TIP: It is best to replace the tape on one side first, so you can compare it to the other side.

1. Remove the stopper (1), and pull the lever cover up (2).
2. Remove all old handlebar tape and any damaged electrical tape.
3. If necessary, use electrical tape to secure the shifter cables.
4. Wrap the handlebars with new tape.
5. Pull the lever cover down, and reinstall the stopper.

Replacing the Saddle

You can use a third-party saddle compatible with your trainer.

NOTE: To purchase a replacement saddle assembly, visit buy.garmin.com.

1. Use the 5 mm L-key to loosen the saddle bolt (1).
2. Remove the saddle.
3. Align the new saddle on the rails, and replace the saddle bolt.
4. If necessary, adjust the saddle height, fore/aft position, and seat angle.

Troubleshooting

Updating Trainer Software

Before you can update the trainer software, you must connect the trainer to the latest version of the Tacx Training app (See "Cycling with the Tacx Training App," page 22).

1. Connect the power cable to the power outlet (See "Connecting the Power Cable," page 18).
2. Ensure the display cable is connected (See "Installing the Tablet Mount," page 24).
3. Open the Tacx Training app.
4. Select your trainer.
5. Select Firmware Update > Update.
6. Wait while the firmware update completes. This process may take several minutes.

Tips for Proper Bike Fit

Bike fit is unique to each person and requires some trial and error with direct cycling practice. After several rides, if you need help customizing the fit and geometry of your Tacx NEO Bike Plus trainer, you can try these tips.

REMEMBER: Remove your tablet before adjusting the height, reach, or angle of the handlebars.

• Adjust your saddle height:
  • Measure your road bike and match it to the trainer.
  • If you do not have a road bike, stand next to the bike and set the saddle height at your hip bone.
• Choose the correct crank arm length for the trainer:
  • Match the crank arm length on your road bike.
  • Most manufacturers print the length (mm) on the inside of the crank arm.
  • Use your height or inseam to determine the crank arm length (See "Crank Arm Length Options," page 27).
  • Check the crank settings in the Tacx Training app (See "Adjusting Trainer Settings from the App," page 22).
• Adjust the handlebar height, reach, or angle.
• Get on the bike and see how it feels.

TIP: If multiple riders will use the trainer, you must record the height and reach values for each rider.

If you still have questions about bike fit, consult a professional bike fitter.

Crank Arm Length Options

Online, there are many reports and crank arm length calculators available. If you still have questions about bike fit, you can consult a professional bike fitter.

Tightening Handlebars and Screws

⚠️ PERHATIAN: To avoid injury and damage to the trainer, tighten all handlebar bolts or set screws securely before use.

1. Confirm the bike geometry, and choose an option:
   • For handlebar bolts, tighten each handlebar securely by hand.
   • For set screws, tighten each screw securely using the 6 mm or 8 mm L-key.
2. For the handlebars, pull and rotate the handlebars only (bolts should not move), and align them with the frame or rail. The handlebars themselves have a spring mechanism that can be positioned parallel to the bike so they do not protrude or obstruct.
3. Ensure the handlebars are re-secured in place.

Connecting Optional Sensors

Your trainer can be used with wireless ANT+ sensors, such as a heart rate monitor. Bluetooth sensors must be connected directly to the Tacx Training app.

1. Bring the sensor within 3 m (10 ft) of your trainer.

NOTE: Keep a distance of 10 m (33 ft) from other sensors when connecting.

2. Open the Tacx Training app. The sensor will appear in the connection list, and sensor data will appear in the app and trainer data fields.