Dreame X50 Ultra Robot Vacuum Cleaner User Manual

Routine Maintenance

Dust Box and Filter

1. Remove the robot cover and press the dust box clip to remove the dust box.
2. Remove the dust box filter, then empty the dust box.
3. Gently tap the basket of the filter to remove dirt.
4. Rinse the dust box and filter with water and dry them completely before reinstalling.

Note: Do not attempt to clean the filter with a brush, a finger, or sharp objects to prevent damage. Rinse with clean water only. Do not use any detergent. Use only when completely dry.

Robot Sensors

Wipe the robot sensors (VersaLift Sensor, Bumper Window, 3D Dual-Line Laser Sensors, Edge Sensor, Bumper, Cliff Sensors, Carpet Sensor) using a soft and dry cloth.

Note: A wet cloth can damage sensitive elements within the robot and the base station. Use a dry cloth for cleaning.

Charging Contacts and Signaling Area

Clean the charging contacts and the signaling area with a soft and dry cloth.

Auto-Empty Vents

Clean the auto-empty vents of the robot and the base station with a soft and dry cloth.

Mop Pads

Remove the mop pads from the mop pad holders to replace them.

Battery

The robot contains a high-performance lithium-ion battery pack. Ensure the battery remains well-charged for daily use. If not used for an extended period, turn it off and store it. To prevent over-discharging, charge the robot at least once every three months.

Troubleshooting

Specifications

Robot Specifications

Under normal use, this equipment should be kept at least 20 cm between the antenna and the user's body.

Base Station Specifications

Note: Rated Power (during hot water cleaning) is determined by the power value during the representative period (water temperature 25°C). Rated Power (during charging and drying) is determined by the power value during full load period.

Battery Disposal and Removal

The built-in lithium-ion battery contains substances hazardous to the environment. Before disposing of the battery, ensure it is removed by qualified technicians and discarded at an appropriate recycling facility.

• The battery must be removed from the appliance before it is scrapped.
• The appliance must be disconnected from the supply mains when removing the battery.
• The battery is to be disposed of safely.

CAUTION: Before removing the battery, disconnect the power and run out the battery as much as possible. Unneeded batteries should be discarded at an appropriate recycling facility. Do not expose to high temperature environment to avoid risks of explosion. Under abusive conditions, liquid may be ejected from the battery. If contact occurs, flush with water and seek medical help.

Removal Guide:

1. Turn over the robot, use a proper tool to remove the screws on the back of the robot, then remove the cover.
2. Unplug the terminals between the battery and PCB board to remove the battery.

WEEE Information

All products bearing the WEEE symbol (Waste Electrical and Electronic Equipment, as in directive 2012/19/EU) should not be mixed with unsorted household waste. Instead, protect human health and the environment by handing over waste equipment to a designated collection point for recycling. Correct disposal and recycling help prevent potential negative consequences. Contact the installer or local authorities for more information about collection points.

Safety Information

To avoid electric shock, fire, or injury from improper use, carefully read the user manual before using the appliance and keep it for future reference.

Usage Restrictions

• Do not use the robot in an elevated area without a protective barrier.
• Do not turn the robot upside down. Do not use the LDS cover, robot cover, or bumper as handles.
• Use the robot in environments with ambient temperatures between 0°C (32°F) and 40°C (104°F). Ensure no liquids or sticky substances are on the floor.
• Before operation, remove all loose objects, cables, or power cords from the cleaning path to prevent damage or entanglement.
• Remove fragile or small objects from the floor to prevent the robot from hitting or damaging them.
• Keep hair, fingers, and other body parts away from the robot's suction port.
• Keep the cleaning tool out of reach of children.
• Do not operate the appliance in a room with sleeping infants or children.
• Do not place children, pets, or any objects on the robot, whether it is stationary or moving.
• Only pour clean water and officially approved cleaning solution into the clean water tank. Do not add other liquids like alcohol or disinfectants. The ratio of cleaning solution to clean water is on the cleaning solution bottle. Keep cleaning solution out of reach of children.
• Do not use the robot to clean burning objects. Do not use the robot to pick up flammable or combustible liquids, corrosive gases, or undiluted acids or solvents.
• Do not pick up hard or sharp objects. Do not use the appliance to pick up objects like stones, large pieces of paper, or other objects that may clog the appliance.
• Before cleaning or maintenance, unplug the appliance from the power outlet.
• Do not wipe the robot or base station with a wet cloth or rinse them with liquid. After cleaning washable parts, dry them completely before reinstallation.
• Use this appliance according to the instructions in the user manual. Users are responsible for any loss or damage caused by improper use of this product.

Laser Safety Information

The laser sensor in this product complies with IEC 60825-1:2014/EN 60825-1:2014/A11:2021 for Class 1 laser products. Avoid direct eye contact during use. CLASS 1 LASER PRODUCT. LASER PRODUCT FOR CONSUMERS. EN 50689:2021.

Batteries and Charging

• Do not use third-party batteries or base stations. The robot can only be used with base station models RCXE0105/RCXE0108/RCXE0109.
• Do not attempt to disassemble, repair, or modify the battery or base station yourself.
• Do not place the base station near a heat source.
• Never use a wet cloth or wet hands to wipe or clean the charging contacts of the base station.
• Do not dispose of old batteries improperly. Unused batteries should be disposed of at an appropriate recycling facility.
• If the power cord is damaged or defective, stop use immediately and contact customer service.
• Ensure the robot is turned off during transport and stored in its original packaging if possible.
• If the robot is not used for a long time, fully charge it, then turn it off and store it in a cool, dry place. Charge the robot at least once every 3 months to prevent deep discharge.

Product Overview

Package Contents (Dreame X50 Ultra)

• Robot
• Base Station
• Power Cord
• Ramp Extension Plate for Base Station
• User Manual
• Detergent Compartment for Automatic Refill (pre-installed)
• Dust Bag × 2 (1 pre-installed)
• Mop Pad × 2 (pre-installed)
• Mop Pad Holder × 2
• Wash Plate Filter (pre-installed)
• Cleaning Solution
• Cleaning Tool

Extra Accessory Kit (Dreame X50 Ultra Complete)

• Main Brush × 1
• Side Brush × 2
• Dust Compartment Filter × 3
• Dust Bag × 3
• Mop Pad × 12
• Cleaning Solution × 1

Robot Components

• Docking Button
• Power/Cleaning Button
• Circular Status Indicator
• Button Status Indicator
• LED Auxiliary Light
• AI IR Camera
• HD AI Camera
• Microphones
• VersaLift Sensor
• Bumper
• Bumper Window
• 3D Dual-Line Laser Sensors
• Reset Button/Wi-Fi Indicator
• Cover
• Automatic Emptying Vent
• Edge Sensor
• Charging Contacts
• Automatic Water Refill Inlet
• Connectors
• Cliff Sensors
• Carpet Sensor
• Side Brush Extension Unit
• Brush Guard
• Crossing Pad
• Main Wheel
• MopExtend Assembly
• Omnidirectional Wheel
• Main Brushes
• Brush Guard Clips
• Mop Pad Holder Mounting Holes
• Sliding Wheel

Dust Compartment

• Automatic Emptying Vent
• Filter Clip
• Filter

Wash Mop Assembly

• Mop Pad Mounting Area
• Mop Pad Holder
• Mop Pad

Base Station Overview

Base Station Components

• Cover
• Dirty Water Tank
• Clean Water Tank
• Dust Compartment Cover
• Wash Plate
• Wash Plate Filter
• Ramp Extension Plate
• Water Tank Clip
• Float Ball
• Water Pipe
• Anti-limescale Filter
• Status Indicator
• Dust Bag Slot
• Detergent Compartment for Automatic Refill
• Automatic Emptying Vents
• Filter
• Charging Contacts
• Signaling Area
• Automatic Water Refill Outlet
• Reserved Slot for Automatic Water Refill and Emptying Kit Connection
• Power Switch
• Power Connector
• Power Cord Slot

Note: The automatic water refill and emptying kit must be purchased separately (available in certain regions only).

Preparation for Use

1. Set up the Base Station and Plug it In

   Place the base station in an open area with good Wi-Fi signal. Ensure sufficient space (e.g., >5cm on sides, >1m in front). Remove all objects from shaded areas. Connect the power cord to the base station and plug it into an outlet.

   Note: Ensure no objects block the signaling area. To prevent water stains from wetting wooden floors or carpets, it is recommended to place the base station on tile or marble floors.

2. Install the Ramp Extension Plate

   Ensure the wash plate filter is correctly installed.

3. Remove Robot Protective Devices and Install Mop Assembly

   Remove protective films and foam from the robot. Install the mop assembly by aligning it with the wash plate.

4. Connect the Robot to the Charging Station

   To turn on the robot, press and hold the power button for 3 seconds. Place the robot on the base station with the mop assembly facing the wash plate. A voice prompt will confirm successful connection. Status indicators on the robot and base station will light up for 10 minutes and then turn off after full charge.

   Note: It is recommended to fully charge the robot before first use. If the robot cannot turn on due to a low battery, manually connect it to the base station for charging.

5. Fill Cleaning Solution

   1. Remove the dust compartment cover and pull out the automatic detergent refill compartment.
   2. Open the top cover of the compartment and pour in the cleaning solution.
   3. Close the compartment cover, reinsert it into the base station, and replace the dust compartment cover. The cleaning solution will be automatically supplied during operation.

   Note: The automatic detergent refill compartment can be filled with cleaning solution. Do not add any liquid other than officially approved cleaning solution to avoid malfunctions. Install the automatic detergent refill compartment until it clicks into place.

6. Fill Water into the Clean Water Tank

   Remove the clean water tank from the base station and fill it with clean water. Then reinsert it into the base station.

   Note: Do not fill with hot water, as it may deform the clean water tank.

Usage

Power On/Off

To turn on the robot, press and hold the power button for 3 seconds. The indicator will light up. Alternatively, place the robot on the base station, aligning its charging contacts, and it will automatically turn on and begin charging. To turn off, remove the robot from the base station and press and hold the power button for 3 seconds.

Quick Map Building

After initial network configuration, follow the app instructions for quick map building. The robot will start building the map without cleaning. Once it returns to the base station, map building is complete and the map is automatically saved.

Pause/Sleep Mode

When the robot is running, press any button to pause it. If paused for more than 10 minutes, it will automatically enter sleep mode, and all indicators will turn off. Press any button or use the app to resume operation.

Note: If the robot is turned off and placed on the base station, the current cleaning task will end.

Automatic Resume Cleaning

If the battery is low, the robot will automatically return to the base station to charge. Once sufficiently charged, it will resume unfinished cleaning tasks.

Note: This feature must be enabled in the app.

Do Not Disturb (DND) Mode

If the robot is set to DND mode, it will not resume cleaning. DND mode is disabled by default. You can enable it or change the DND period via the app. The default DND period is 22:00-8:00.

Note: Scheduled cleaning tasks will run as usual during DND mode. The robot will resume cleaning from where it left off after the DND period ends.

Restarting the Robot

If the robot is unresponsive or cannot be turned off, press and hold the power button for 10 seconds to force shut down. Then, press and hold the power button for 3 seconds to turn it on.

Vacuuming and Mopping

Note: After installing the mop assembly, the robot defaults to "Vacuuming and Mopping" mode for its first use.

1. Start Cleaning

   Press the power button on the robot or use the app to start the robot from the base station. The robot will then plan the optimal cleaning route based on the created map and perform the cleaning task.

   Note: To ensure smooth return to the base station after cleaning, it is recommended to start the robot from the base station. The mop will be cleaned before the robot starts mopping; please wait patiently. Do not move the base station, clean water tank, dirty water tank, or wash plate filter during cleaning. Hot water cleaning can be activated in the app for mop cleaning, applicable to all modes. Do not touch the water outlet when this function is active to avoid scalding.

2. Automatic Mop Washing

   During cleaning, the robot will automatically return to the base station to wash the mops, according to the frequency set in the app. The base station automatically refills the robot's water tank, and the robot continues cleaning.

3. Automatic Dust Compartment Emptying and Mop Washing and Drying

   After completing a cleaning task and returning to the base station for charging, the base station automatically empties the dust compartment. Afterwards, it washes and dries the mops.

   Note: If the automatic emptying function is disabled in the app, the base station will not automatically empty the dust compartment. The base station empties the dust compartment according to the settings in the app.

4. Clean the Dirty Water Tank

   After the robot completes its task, clean the dirty water tank to prevent odors.

Vacuuming After Mopping

Activate "Vacuuming After Mopping" in the app. The robot will automatically detach the mop from the base station and vacuum the floor. After vacuuming, the robot returns to the base station to install the mop assembly, and the base station automatically empties the dust compartment. Then, the robot begins mopping after the main brushes and side brush are lifted.

Vacuum Only

Activate "Vacuum Only" in the app. The robot will automatically detach the mop assembly from the base station and begin vacuuming.

Mop Only

Activate "Mop Only" in the app, and the robot will automatically check if the mop assembly is installed on the base station. If not, the robot will install the mopping unit and begin mopping after the main brushes and side brush are lifted.

Regular Maintenance

To keep the robot in good condition, it is recommended to follow the regular maintenance guidelines in the app or the table below.

Note: Maintenance and replacement frequency depend on actual usage. If special circumstances arise, immediate maintenance or replacement is recommended.

Wash Plate Filter

1. Remove the robot and then remove the wash plate filter after mop cleaning is complete.
2. Rinse the wash plate filter with clean water, wipe it clean, and then reinsert it into the wash plate.
3. Use the app or press the docking button to return the robot to the base station, or manually place the robot back.

Dust Bag

1. Remove the dust compartment cover and dispose of the dust bag.

Note: When you pull the handle up, the bag will close to prevent dust and dirt from falling out accidentally.

2. Remove dust and debris from the filter with a dry cloth.
3. Insert a new dust bag.
4. Reattach the dust compartment cover.

Dirty Water Tank

1. Remove the dirty water tank, open the lid, and pour out the dirty water.
2. Rinse the dirty water tank with clean water and clean its inner wall with the provided cleaning tool.

Note: The float ball in the dirty water tank is a movable part. Do not apply too much force when cleaning to avoid damaging it.

Main Brushes

1. Press the brush guard clip inwards to remove the brush guard and lift the brushes from the robot.
2. Pull out the brushes as shown. Remove any tangled hair from the brushes using the provided cleaning tool. Press the brushes firmly into the main brush holder until they click into place after cleaning.

Note: Be careful when pulling out the main brushes to avoid injury.

3. Insert the main brush holder with the printed arrows pointing upwards diagonally into the slots.
4. Align the front end of the brush guard with the slot, insert it diagonally downwards, and then press it firmly.

Side Brush

Unscrew the side brush with a screwdriver, clean any hair from the brush, and screw it back on.

Mop Pad Holder

Remove and clean the mop pad holders.

Omnidirectional Wheel

Separate the axle and tire of the omnidirectional wheel using a tool, e.g., a small screwdriver. Do not apply excessive force. Rinse the omnidirectional wheel under running water and reinsert it after it is completely dry.

Robot Sensors

Wipe the robot sensors (Bumper Window, 3D Dual-Line Laser Sensors, VersaLift Sensor, Edge Sensor, Bumper, Cliff Sensors, Carpet Sensor) with a soft and dry cloth.

Note: A wet cloth can damage sensitive elements inside the robot and base station. Use a dry cloth for cleaning.

Charging Contacts and Signaling Area

Clean the charging contacts and signaling area with a soft, dry cloth.

Automatic Emptying Vents

Clean the automatic emptying vents of the robot and base station with a soft, dry cloth.

Mop Pads

Remove the mop pads from the mop pad holders for replacement.

Battery

The robot contains a high-performance lithium-ion battery. Ensure sufficient charge for daily use to maintain optimal battery performance. If not used for a long time, turn off the robot and store it. Charge the robot at least once every three months to prevent damage from over-discharge.