Hoover User Manual
This user manual provides comprehensive instructions for operating and maintaining your new Hoover vacuum cleaner. Please read this guide thoroughly before use.
Important Safety Reminders
This appliance is designed for domestic cleaning only. Ensure this guide is fully understood before operation. Always switch off and unplug the appliance after use, before cleaning, or performing any maintenance. Children aged 8 and above, and individuals with reduced physical, sensory, or mental capabilities, may use the appliance if given supervision or instruction on safe usage and understanding the associated hazards. Children should not play with the appliance. Cleaning and user maintenance should not be performed by children without supervision. If the power cord is damaged, stop using the appliance immediately and have it replaced by an authorized Hoover service engineer to avoid a safety hazard. Keep hands, feet, loose clothing, and hair away from rotating brushes. Use only attachments, consumables, or spares recommended or supplied by Hoover. When using cleaning tools, keep the appliance in an upright (parked) position to prevent damage to carpets or floor coverings. When cleaning stairs, do not position the appliance above yourself. Static discharge from some carpets is not hazardous to health. Do not use the appliance outdoors, on wet surfaces, or for wet pick-up. Do not pick up hard or sharp objects, matches, hot ashes, cigarette ends, or similar items. Do not spray with or pick up flammable liquids, cleaning fluids, aerosols, or their vapors. Do not run over the power cord or remove the plug by pulling the cord. If the appliance appears faulty, do not continue to use it. For servicing or repairs, we recommend using an authorized Hoover service engineer. Do not stand on or wrap the cord around your body. Do not use the appliance to clean animals or people. Always steady the appliance with your other hand when using cleaning tools. This product contains magnetic material; consult your doctor if you have concerns about implanted medical devices. A thermal cut-out switches off the appliance to prevent overheating if it is full, blocked, or has dirty filters. If this occurs, switch off, unplug, and correct the fault. The appliance will reset automatically after approximately 45 minutes. The appliance must not be treated as household waste. Dispose of it at an applicable collection point for electrical and electronic equipment recycling, in accordance with local environmental regulations. Contact your local city office, waste disposal service, or the shop where you purchased the appliance for more information on treatment, recovery, and recycling. This appliance complies with European Directives 2014/35/EU, 2014/30/EU, and 2011/65/EU. Manufactured by CANDY HOOVER GROUP S.r.l.
Getting to Know Your Cleaner
Effortless cleaning with your new Hoover.
Key Components:
- Loop Handle
- Handle End Cap
- Metal Tube
- Brush Bar Switch
- Main Power On/Off Switch
- Bin Release Button
- Pre-Motor Filter
- Bin Handle
- Mini Turbo Nozzle*
- Dust Bin
- 2-in-1 Dusting & Crevice Tool
- Suction Control
- Exhaust Filter Grille
- Extension Hose*
- Nozzle
- Extension Tube*
- Wiper Blades
- Long Crevice Tool*
- Exhaust Filter
- Extension Hose Socket
- Wheels
*Certain models only
Preparing Your Cleaner
Handle Adjustment: Insert the main handle into the cleaner body and adjust the handle height as desired.
Supply Cord: Do not run over the supply cord. Clip the cord to the cord clip at the back of the handle to prevent the cleaner from running over it and causing damage.
Mini Turbo Brush Assembly*: Assemble the mini turbo brush holder to the handle tube and attach the mini turbo nozzle to the holder. Store the 2-in-1 tool and crevice tool in the onboard storage area.
*Certain models only
Operation
Switch: Use the Main Power On/Off switch to operate the cleaner. Use the Brush Bar Switch to turn the brush bar on (recommended for carpets) or off (suitable for hard floors).
Cleaner Release: Recline the cleaner to unlock it.
Intellicare Technology: This feature helps protect your carpet from wear. When you stop moving the cleaner, the nozzle power is automatically cut off. You can still use hose mode with accessories. The power nozzle automatically reverts to full power when the cleaner is moved.
Manoeuvrability: Twist the handle to maneuver under or around furniture.
Suction Control: Adjust the suction level by sliding the regulator up or down. This can also be used to reduce the push force if needed.
Wiper Blade Assembly
Fitting the wiper blade can improve energy efficiency but may make the product harder to push and maneuver. To fit, grip the side of the wiper blade and slide it along the slot until fully located. To disassemble, lift the end of the wiper blade and pull it out.
IMPORTANT: Switch off and unplug the cleaner before any maintenance.
Cleaning Tools: Accessories can be fitted directly onto the hose, handle, and handle tube. Combine accessories as needed.
- Mini Turbo Nozzle*: Ideal for removing pet hairs. Do not touch the rotating brush.
- Parquet Nozzle*: Ideal for cleaning delicate surfaces.
*Certain models only
Connecting Accessories:
To Hose: Take off the upper hose end by pulling upwards. Detach the lower hose end by pushing the lever and pulling downwards. Plug the lower hose end into the hose socket. Choose your accessory and connect it to the hose.
To Handle Tube: Repeat the connection steps for the hose. Remove the handle tube, open the handle end cap, connect the hose to the handle tube, and connect the accessory to the handle tube.
IMPORTANT! When using cleaning tools, keep the cleaner in the upright position. Hold the unit while using the hose or handle tube.
Cleaning the Stairs: It is dangerous to place the cleaner above you when cleaning stairs. Always operate the cleaner in an upright position.
Storing the Cleaner: Turn off the cleaner and remove the plug. Wind the power cord around the cord storage hooks.
Emptying the Bin
IMPORTANT: Ensure the vacuum cleaner is switched off before emptying the bin.
- To remove the bin, press the bin release button.
- Hold the container over the bin and press the easy open button. The container release flap will open, allowing debris to be emptied without dust contact.
- Once emptied, gently tap or shake the container to release any excess dust. Do not overfill the bin beyond the max level line.
Cleaning the Pre-Motor Filters
- Rotate the upper part of the dust bin to open.
- Take out the pre-motor filter and separation unit from the dust bin. Clean excess debris from the separation unit and refit.
- Gently tap both filters to release any excess dust.
- Wash both filters and sponge under warm water until the water runs clean. Remove excess water by shaking and leave to dry for 24 hours. Reassemble and refit filters only when completely dry. (<40°C, 24Hrs drying time)
Cleaning the Exhaust Filter
- Remove the exhaust grille by pressing the button.
- Remove the exhaust filter by pressing the latch on both sides.
- The exhaust filter should be washed monthly. Wash the exhaust filter with lukewarm water. Remove excess water by shaking and leave to dry for 24 hours. Refit filters only when completely dry. (<40°C, 24Hrs drying time)
Changing the Belt or Brushes
If your cleaner is not picking up efficiently, the belt or brushes may need replacing. First, ensure:
- The bin is empty.
- The filters are clean.
- There are no blockages.
IMPORTANT: Switch off and unplug the cleaner before maintenance.
- Turn the cleaner over and remove 2 rear rollers and 2 retaining screws.
- Remove the brush guard.
- Remove the brush assembly and check the belt for wear.
- Loop the new belt around the motor and brush channel.
- Rotate the brush to ensure free movement of the belt.
- Hold the brush assembly and stretch the belt until the brush can be slotted back into the cleaner housing.
- Refit the brush guard with 2 retaining screws and 2 rear rollers.
NOTE: If the brush was blocked and stopped rotating, switch off, unplug, and use scissors to cut threads or hairs caught around the brush. Reassemble the brush and brush guard.
*Certain models only
Clearing a Blockage
Check the cleaning tools and hose for blockages. The hose can be removed at both ends.
Turn the cleaner over and rotate the brushes to identify any obstructions, including hair.
Check for a blockage in the hose socket. Use a flexible rod to remove any obstruction.
Remove blockages from the mini turbo nozzle by opening the nozzle at each side, lifting the cover, and removing the blockage.
User Checklist
If your cleaner is not working properly, run through this checklist:
- Is there a working electricity supply? Check with another electrical product.
- Is the bin full or choked with fine dust? Refer to User Manual P5 for emptying the bin.
- Is the hose blocked? Refer to User Manual P6 for clearing blockages.
- Is there a blockage in the cleaner base? Refer to User Manual P6 for clearing blockages.
- Are the filters blocked? Refer to Manual P5 for cleaning filters.
- Are the brushes rotating correctly? Refer to User Manual P6 for checking brushes.
- Has the cleaner overheated? If so, it will take about 45 minutes to reset.
If you have any doubts, contact the Hoover Service Office for advice. A service charge may apply if the cleaner is found to be in working order, not assembled correctly, or used improperly.
WARNING! A thermal cut-out switches off the cleaner to prevent overheating if it is used when full, blocked, or has dirty filters. Switch off, unplug, and correct the fault. It will take about 45 minutes for the cut-out to automatically reset.
IMPORTANT: Do not run the cleaner over the power cord, as this could damage the cord insulation.
Important Information
Hoover Service: For service, contact your local Hoover Service Office.
Hoover Spares and Consumables: Always use genuine Hoover spares, available from your local Hoover dealer or direct from Hoover. Quote your model number when ordering parts.
Quality: Hoover's factories are independently assessed for quality, producing products using a quality system that meets ISO 9001 requirements.
Guarantee Statement: Guarantee conditions are defined by the Hoover representative in the country of sale. Details can be obtained from the dealer. The bill of sale or receipt must be produced for any claim under this guarantee. Subject to change without notice.