Everbilt 1/2 HP Submersible Waterfall/Utility Pump

Model #: SUP80-HD | Item #: 1002 166 126

Use and Care Guide

Safety Information

READ AND SAVE THESE INSTRUCTIONS

Read carefully before attempting to assemble, install, operate or maintain the product described. Protect yourself and others by observing all safety information. Failure to comply with instructions could result in personal injury and/or property damage! Retain these instructions for future reference.

⚠️ WARNING: Before turning on the pump, secure the discharge line. If it is not secured, the discharge line could flail erratically, potentially causing injury to you or others and/or property damage.

⚠️ WARNING: To reduce the risk of electric shock, unplug the unit before servicing. This pump has not been approved for use in swimming pool areas. The pump is equipped with a grounding conductor and grounding-type attachment plug. Make sure it is connected only to a properly grounded grounding-type receptacle. If a 2-prong wall receptacle is present, it must be replaced with a properly grounded 3-prong receptacle installed in accordance with all codes and ordinances that apply.

⚠️ WARNING: This equipment is for use on 115 V (single phase) only and is supplied with an approved 3-prong plug and grounding cord.

⚠️ WARNING: Follow all required electrical and safety codes when wiring an electrically-driven pump.

⚠️ WARNING: Ensure the power source is compatible with the requirements of your equipment.

⚠️ WARNING: A qualified electrician should do all wiring.

⚠️ WARNING: Avoid kinking the power cord. If any cords are worn, repair or replace them immediately.

⚠️ WARNING: Protect the power cord from sharp objects, chemicals, hot surfaces, and oil.

⚠️ WARNING: Risk of electric shock, personal injury, or death. If your basement has water or moisture on the floor, do not walk on any wet area until all power has been turned OFF. If the main power box is in the basement, call the electric company or hydroelectric authority to shut-off service to house, or call your local Fire department for assistance or instructions. Remove the pump and repair or replace. If you fail to follow this warning, a fatal electrical shock can result. Oil on the pump or in the sump may indicate motor leakage and present an electrical shock hazard. Turn OFF the power and check the pump for any oil leakage from the impeller area. If it is leaking, replace the pump.

Personal Safety

Automatic Thermal Protection

The motor is supplied with an automatic reset thermal protector. If the temperature in the motor should rise too quickly, the switch will automatically shut off all power before the motor can be damaged. When the motor has cooled sufficiently, the switch will automatically reset the unit and restart the motor.

❗ IMPORTANT: During use, water must flow through the pump to prevent the motor from overheating. The motor is cooled by the water as it flows through the housing.

❗ IMPORTANT: If the protector trips repeatedly, the pump should be inspected to determine the issue. A clogged impeller, low voltage, very low head or lift, or long extension cords, etc., could cause the unit to cycle power.

❗ IMPORTANT: No repair parts are available for this pump. There are no serviceable parts inside the motor casing. If you open the case, the pump will be ruined. If obstructions or blockages of the impeller cannot be cleaned out from the outside (e.g., by flushing out with a garden hose), replace the pump.

One Year Limited Warranty

The manufacturer warrants to the original consumer purchaser (“Purchaser” or “You”) that its products are free from defects in material and workmanship for a period of twelve (12) months from the date of the original consumer purchase. If, within twelve (12) months from the original consumer purchase, any such product shall prove to be defective, it shall be repaired or replaced at the manufacturer's option, subject to the terms and conditions set forth herein. Note that this limited warranty applies to manufacturing defects only and not to ordinary wear and tear. All mechanical devices need periodic parts and service to perform well. This limited warranty does not cover repair when normal use has exhausted the life of a part or the equipment.

The original purchase receipt and product warranty information label are required to determine warranty eligibility. Eligibility is based on purchase date of original product – not the date of replacement under warranty. The warranty is limited to repair or replacement of original purchased product only, not replacement product (i.e. one warranty replacement allowed per purchase). Purchaser pays all removal, installation, labor, shipping, and incidental charges.

For parts or troubleshooting assistance, DO NOT return the product to your retail store - contact Everbilt Customer Service at 1-844-883-1872.

Claims made under this warranty shall be made by returning the product (except sewage pumps, see below) to the retail outlet where it was purchased or to the factory immediately after the discovery of any alleged defect. The manufacturer will subsequently take corrective action as promptly as reasonably possible. No requests for service will be accepted if received more than 30 days after the warranty expires. Warranty is not transferable and does not apply to products used in commercial/rental applications.

Pre-Installation

Intended Use

NOTE: Use in applications involving salt water or brine will void the warranty. This unit is not designed for that application.

This submersible utility pump operates manually and is intended for numerous applications, including decorative ponds and waterfalls, general water transfer jobs, draining of flooded basements areas. The unit operates efficiently on a 115V, 60Hz., single phase, permanent split capacitor motor that includes a 15 ft. long, 18 gauge, 3-prong power cord.

Maintenance Free Motor

The motor is maintenance-free. Neither the motor nor ball bearings require further lubrication. Additionally, the motor is protected from overheating and damage. It automatically shuts off with sudden rises in temperature and restarts after cooling down. The motor is oil-free, and is cooled by the pumped water.

Unpacking and Inspection

Handle carefully. Check the packing list to account for all items. Visually inspect for shipping damage. If damaged, do not install and use this pump. Contact Customer Service.

Specifications

SpecificationValue
Discharge Size1-1/4 MNPT
Power Supply115V, 60 Hz
Motor DutyContinuous
Min. Amps for Dedicated Circuit15 Amps
Temperature Range of Pumped Liquids32°F to 104°F
Discharge Adaptor Size1 in. x ¾ in. Hose

Performance Data

SKUHPVoltAmpsGPH of Water @ Total Feet of HeadMax. Head
0 Ft.5 Ft.10 Ft.15 Ft.20 Ft.
1002 166 1261/2115V3.3A318027002160162096026 Ft.

Package Contents

[Diagram: Submersible pump with labeled parts A (Pump), B (Adaptor), C (Threaded adaptor)]

PartDescriptionQuantity
APump1
BAdaptor1
CThreaded adaptor1

Installation

❗ IMPORTANT: Carefully thread all connections into the pump body to avoid stripping or crossing threads.

  1. Install the pump on a firm, level base. Ensure the pump will not draw in rocks, debris, mud, etc. If necessary, place a cement block under the pump to raise it slightly. If used with a fountain jet, position the pump so that the fountain jet is above the surface of the water.
  2. Make sure the power cord is protected from damage. Uncovered cords should be checked for wear or any damage before each use. NEVER start a pump with a damaged cord.
  3. Select the appropriate adapter and attach it to the pump.
  4. If used in a garden pond, adjust the diverter valve to control the fountain spray height and flow over the waterfall. Do not restrict pump suction to adjust flows. Restricting the suction will starve the pump for water and can damage the pump.
  5. If the pump is connected to a pond filter, adjust the diverter valve to provide adequate flow to the filter. Refer to the filter instruction manual to determine flow requirement of the filter.
  6. Lower pump into water before powering on. The pump has an air relief valve built-in to prevent air-lock. Air lock can also be quickly broken by tilting the pump to horizontal then back to upright to allow air to escape. It can take several seconds to break air lock if relying solely on air relief valve, this is normal.

[Diagram: Typical Garden Pond and Waterfall Installation showing pump in a pond with a fountain and waterfall.]

NOTE: The fountain accessories are not included with this pump.

Operation

⚠️ WARNING: Secure the discharge hose before plugging in the pump. Pump torque may cause an unscrewed discharge hose to “Whip”, possibly causing personal injury and/or property damage.

⚠️ WARNING: Do not let the plug fall in water and do not stand in water while the pump is plugged in. The pump will start operating when the power cord is plugged into the outlet.

❗ IMPORTANT: Inspect hoses thoroughly before each use, making certain that all connections are secure and the hoses are in good condition.

❗ IMPORTANT: The seal for the shaft depends on water for lubrication. Never use the pump unless it is submerged in water, as the seal may be damaged if allowed to run dry.

❗ IMPORTANT: The pump will not remove all water entirely. If suddenly no water comes out of the discharge hose, the manually operated pump must be shut OFF immediately. The water level is probably too low for the pump to be effective.

❗ IMPORTANT: Always keep the pump inlet clean. If the ground or area where the pump is placed is dirty, raise the pump to reduce the amount of debris being pulled into the pump inlet.

❗ IMPORTANT: The pump can operate when water does not completely cover the motor housing, but the inlet must be totally submerged or it will break suction. This causes the water not to move, and may damage the shaft seal.

❗ IMPORTANT: This pump is intended to pump cold water only. Pumping heated liquids could potentially overheat the motor and cause the thermal overload to trip, shutting off the unit.

❗ IMPORTANT: Make sure you unwind the garden hose or discharge hose completely. Kinks in the hose will restrict the pump, preventing it from priming, which is the first step to pumping water. The water level must be at 2-1/2 in. for the pump to prime and operate.

Lower pump into water before powering on. The pump has an air relief valve built-in to prevent air-lock. Air lock can also be quickly broken by tilting the pump to horizontal then back to upright to allow air to escape. It can take several seconds to break air lock if relying solely on air relief valve, this is normal.

Plug the pump into a 115V GFCI power outlet.

Once primed, pump can remove water down to 2 in. before losing suction.

[Diagram: Shows minimum water depth for priming (2.56 in.) and minimum depth for operation (2 in.)]

Install the pump on a firm, level base. Avoid pumping mud, rocks and debris.

Care and Cleaning

⚠️ WARNING: Before attempting service, unplug the power and release all pressure by draining all water within the system. Inspect and do routine maintenance on the pump and system on a regular basis. Keep debris and foreign objects away from the unit.

To clear a pump clogged with debris:

[Diagram: Exploded view of pump components labeled 1 through 5, showing impeller, base, and volute.]

Troubleshooting

⚠️ WARNING: Hazardous voltage. Risk of electric shock, personal injury, or death. Unplug the pump before attempting to clean or servicing the unit.

ProblemProbable CauseCorrective Action
The pump will not start. There is a tripped circuit or a blown fuse. If the fuse is blown, replace with the appropriate size or reset the circuit breaker.
The line voltage is low. If the voltage is less than the minimum required, inspect the wiring size at the main switch on the property. If the size is OK, contact the local electric company or hydroelectric authority.
The pump starts but pumps little or no water. The motor is defective. Replace the pump.
The line voltage is low. If the voltage is less than the minimum required, inspect the wiring size at the main switch on the property. If the size is OK, contact the local electric company or hydroelectric authority.
The impeller is clogged. Flush with a garden hose. If the debris cannot be cleaned, follow instructions above for care and cleaning.
The impeller is worn or there are defective parts. Replace the pump.
There is airlock in the pump Tilt pump 90 degree to horizontal to allow air to escape.
The pump has automatically shut off or cycles intermittently. Thermal overload has tripped, impeller is clogged, low voltage, long extension cord, very low head or lift. Protect the pump from the heat of the sun. Pump cooler water. Pump is dry; add water. Unclog impeller, increase voltage, shorten extension cord, or increase head and lift.

Service Parts

[Diagram: Submersible pump with service parts A (Adaptor 1) and B (Adaptor 2) shown separately.]

PartDescriptionPart No.
AAdaptor 1HDSUP8002
BAdaptor 2HDSUP8003

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