Cisco IP Phone 8800 Series with Multiplatform Phone Firmware
Data Sheet
Multiplatform phone firmware enables the Cisco 8800 Series to function with third-party call control systems.
Product Description
Cisco provides firmware loads specific to partners providing voice and video services to end customers on third-party platforms for these platforms running on Cisco® IP Phone 8800 Series. The feature set available with this firmware is not identical to the firmware designed and created for use with Cisco call control systems, but it is very similar. For clarity, this data sheet focuses exclusively on the features provided in these multiplatform phone firmware loads. For a list of hardware-enabled features, refer to the data sheets for the phones found in the Cisco IP Phone 8800 Series product information.
This multiplatform phone firmware is provided only with phones listed in the order with any of the SKUs listed in Table 4. Phones ordered as multiplatform phones do not function with Cisco call control. If in doubt, contact the alias ipphone-pm-team.
Compatible Features
Table 1 lists the supported features with the multiplatform phone firmware.
| Function | Detail |
|---|---|
| Audio | Codecs: G.711 (A-law and μ-law), G.722.2, G.722, G.729 AB, iLBC, ISAC, and Opus. DTMF: in-band, out-of-band (RFC 2833), and SIP INFO. |
| Network | MAC Address (IEEE 802.3). SIP Protocol Support (RFC 3261 and complementary RFCs). IPv4 (RFC 791). DNS: A record (RFC 1706) and SRV record (RFC 2782). Dynamic Host Configuration Protocol (DHCP) (RFC 2131). Simple Network Time Protocol (SNTP) (RFC 2030). NAT traversal and STUN. UDP/TCP. Link Layer Discovery Protocol (LLDP). Cisco Discovery Protocol (CDP) [Cisco Discovery Protocol (CDP)]. |
| Security | 802.1x Authentication. SRTP Media Encryption. Transport Layer Security (TLS). Encrypted Configuration Files. Implicit Authentication. Password Login. Secure Provisioning via HTTPS. Cisco XML Services Interface (XSI). |
| Applications | (No specific applications listed) |
Audio and Call Control
Table 1 (continued) lists additional supported features.
| Function | Detail |
|---|---|
| Audio and Call Control | Busy Lamp Field (BLF)¹. Redial when busy. Call blocking: anonymous and selective. Call conferencing: hosted (in parts)¹. Call conferencing: three-party local. Call forwarding: unconditional, no answer, or on busy line. Call hold. Call pickup: selective and group¹. Call parking and retrieval¹. Call transfer: attended or blind. Call waiting. Caller ID name and number, and outgoing caller ID blocking. Incoming caller ID assignment. Dial plan or numbering plan compatibility with digit timers (per line). Programmable keys for supplementary services. Distinctive ringing based on caller ID or called party. Do Not Disturb. Extension Mobility or rotating work activation¹. Group paging to locators¹. Extended mobility¹. Intercom¹. Individual volume adjustment per audio path (handset, headset, or speakerphone). Multicast paging to locators. Music on hold¹. Outbound caller ID blocking. Visual message waiting indicator. Shared line appearance or bridging¹. Supplementary service activation codes. |
| Directory | Local directory. Remote XML or LDAP directory. Broadsoft directory. Smart search. Call History. |
| Management | Configuration: browser, phone, or auto-provisioning. Auto-provisioning via TFTP, HTTP, or HTTPS for large-scale deployment. Troubleshooting tool (PRT). |
¹ Function requires compatibility with the SIP client administration server.
Platform Compatibility
Table 2 lists the supported platforms with the multiplatform phone firmware.
| Platforms Compatible | Certifications |
|---|---|
| Asterisk | Verified interoperability: version 1.8 and later |
| Broadsoft | Verified and certified interoperability: versions 19SP1, 20SP1, and 21SP1 |
| Centile | Verified and certified interoperability: version Istra SP 9.2 |
Licenses
All Cisco IP Phone 8800 Series models are subject to the Cisco End User License Agreement, available at http://www.cisco.com/go/eula.
Product Specifications
Table 3 lists the specifications for the multiplatform phone firmware. For more hardware specifications, refer to the Cisco IP Phone 8800 Series data sheets.
| Function | Details |
|---|---|
| Protocol Support | SIP: all models |
| DN Line Support Only | 8811: 10 lines (SIP registrations). 8831: 1 line (SIP registration). 8841: 10 lines (SIP registrations). 8851: 10 lines (SIP registrations). 8861: 10 lines (SIP registrations). |
| Codecs | G.711 A-law and μ-law. G.722 (headset, handset, and speakerphone; 8831: speakerphone only). G.722.2 (headset, handset, and speakerphone; 8831: speakerphone only). G.729 A, B, and AB. iLBC. ISAC. Opus. |
Ordering Information
Table 4 provides useful information for ordering Cisco IP Phone 8800 Series phones with multiplatform phone firmware.
| Part Number | Product Description |
|---|---|
| CP-8811-3PCC-K9= | Cisco IP Phone 8811 shipped with multiplatform phone firmware |
| CP-8831-3PCC-K9= | Cisco IP Phone 8831 shipped with multiplatform phone firmware |
| CP-8841-3PCC-K9= | Cisco IP Phone 8841 shipped with multiplatform phone firmware |
| CP-8851-3PCC-K9= | Cisco IP Phone 8851 shipped with multiplatform phone firmware |
| CP-8861-3PCC-K9= | Cisco IP Phone 8861 shipped with multiplatform phone firmware |
| CP-BEKEM-3PCC= | Cisco IP Key Expansion Module for Multiplatform Phones |
| Part Numbers for Remote Configuration: | |
| CP-8811-3PC-RC-K9= | Cisco IP Phone 8811 shipped with multiplatform phone firmware for remote configuration |
| CP-8841-3PC-RC-K9= | Cisco IP Phone 8841 shipped with multiplatform phone firmware for remote configuration |
| CP-8851-3PC-RC-K9= | Cisco IP Phone 8851 shipped with multiplatform phone firmware for remote configuration |
| CP-8861-3PC-RC-K9= | Cisco IP Phone 8861 shipped with multiplatform phone firmware for remote configuration |
| Part Numbers for Gift Boxes (containing phone, power supply, and power cord): | |
| CP-8811-3PW-NA-K9= | Cisco IP Phone 8811 shipped with multiplatform phone firmware and power supply and power cord in the US and Canada |
| CP-8821-3PW-NA-K9= | Cisco IP Phone 8821 shipped with multiplatform phone firmware and power supply and power cord in the US and Canada |
| CP-8841-3PW-NA-K9= | Cisco IP Phone 8841 shipped with multiplatform phone firmware and power supply and power cord in the US and Canada |
| CP-8861-3PW-NA-K9= | Cisco IP Phone 8861 shipped with multiplatform phone firmware and power supply and power cord in the US and Canada |
Notes: Available exclusively for orders shipped directly from the manufacturer. These part numbers are not available in the distribution warehouse stock inventory.
Notes: Available in May 2017, in the US and Canada only.
Warranty Information
Cisco IP Phone 8800 Series has a one-year limited hardware warranty from Cisco.
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