Cisco IP Phone 8800 Series Multiplatform Phone Firmware Data Sheet

Product Overview

This multiplatform phone firmware enables the 8800 Series to work with third-party call control systems.

For partners who provide voice and video services to end customers on third-party platforms, Cisco offers specific firmware loads that support these platforms and run on the Cisco® IP Phone 8800 Series. The feature set provided by this firmware is not identical to that of the firmware designed and built for use with Cisco call control systems, but there are many similarities. For clarity, this data sheet focuses only on the features provided on these multiplatform phone firmware loads. For a list of hardware-enabled functions, see the data sheets for the phones listed under the Cisco IP Phone 8800 Series product information.

This multiplatform phone firmware is offered exclusively on phones that are ordered with the SKUs listed in Table 4. Phones ordered as multiplatform phones do not work with Cisco call control. For any questions, reach out to ipphone-pm-team alias.

Supported Features

Table 1 lists the features supported in the multiplatform phone firmware.

Table 1. Supported Features with v.11.0.0 MPP Firmware
Feature	Detail
Audio	Codecs: G.711 (A-law and µ-law), G.722.2, G.722, G.729ab, ILBC, ISAC, Opus DTMF: In-band, Out-of-band (RFC 2833) and SIP INFO
Network	MAC address (IEEE 802.3) SIP protocol support (RFC3261 and companion RFCs) IPv4 (RFC 791) DNS: A record (RFC 1706), SRV record (RFC 2782) Dynamic Host Configuration Protocol (DHCP) (RFC 2131) Simple Network Time Protocol (SNTP) (RFC 2030) NAT transversal, STUN UDP/TCP Link Layer Discovery Protocol (LLDP) Cisco Discovery Protocol (CDP)
Security	802.1x authentication Media encryption via SRTP Transport Layer Security (TLS) Encrypted configuration files Digest authentication Password Login HTTPs secure provisioning
Applications	Cisco XML services interface (XSI)
Call control and audio features	Busy Lamp Field (BLF)¹ Call back on busy Call blocking - anonymous and selective Call conferencing - hosted (N-party)¹ Call conferencing - local 3-way Call forwarding - unconditional, no answer, on busy Call hold Call pickup - selective and group¹ Call park and unpark¹ Call transfer - attended or blind Call waiting Caller ID name and number and outbound caller ID blocking Caller ID mapping for incoming calls Configurable dial/numbering plan support with inter-digit timers - per line Configurable supplementary services soft keys Distinctive ringing based on calling and called number Do not disturb Extension mobility/hot-desking¹ Group paging¹ Hoteling¹ Intercom¹ Individual volume setting per audio path (headset/handset/speaker) Multicast paging Music on hold¹ Outbound caller ID blocking Visual voice message waiting indicator (VMWI) Shared/bridge line appearance¹ Supplementary services feature activation codes
Directory	Local phonebook XML/LDAP remote directory Broadsoft Directory Intelligent search Call History
Management	Configuration: Browser/Phone/Auto-provision Auto provision via TFTP/HTTP/HTTPs for mass deployment Problem Reporting Tool (PRT)

¹ Feature requires support by SIP client management server.

Platform Support

Table 2 lists the platforms supported by the multiplatform phone firmware.

Table 2. Supported Platforms
Platforms Supported	Certifications
Asterisk	Interoperability Tested - Release (1.8+)
Broadsoft	Interoperability Tested and Certified - Releases 19sp1, 20sp1, 21sp1
Centile	Interoperability Tested and Certified - Release Istra SP 9.2

Licensing

All Cisco IP Phone 8800 Series are covered by the Cisco End User License Agreement at http://www.cisco.com/go/eula.

Product Specifications

Table 3 lists the specifications for the multiplatform phone firmware. For more hardware specifications, see the Cisco IP Phone 8800 Series data sheets.

Table 3. Specifications
Feature	Details
Protocol support	SIP: all models
Full DN lines supported	8811: 10 lines (SIP registrations) 8831: 1 line (SIP registration) 8841: 10 lines (SIP registrations) 8851: 10 lines (SIP registrations) 8861: 10 lines (SIP registrations)
Codecs	G.711 a, µ law G.722 (on headset, handset, and speakerphone, 8831: speakerphone only) G.722.2 (on headset, handset, and speakerphone, 8831: speakerphone only) G.729 a, b, ab ILBC ISAC OPUS

Ordering Information

Table 4 provides information for ordering the 8800 Series phones with the multiplatform phone firmware.

Table 4. Ordering Information
Part #	Product Description
CP-8811-3PCC-K9=	Cisco IP Phone 8811 shipped with multiplatform phone firmware
CP-8831-3PCC-K9=	Cisco IP Phone 8831 shipped with multiplatform phone firmware
CP-8841-3PCC-K9=	Cisco IP Phone 8841 shipped with multiplatform phone firmware
CP-8851-3PCC-K9=	Cisco IP Phone 8851 shipped with multiplatform phone firmware
CP-8861-3PCC-K9=	Cisco IP Phone 8861 shipped with multiplatform phone firmware
CP-BEKEM-3PCC=	Cisco IP Key Expansion Module for multiplatform phones

Part Numbers for Remote Configuration:

Notes:

Available via drop ship orders only. These part numbers are not available from Tier-2 distribution warehouse stocking inventory.

Part #	Product Description
CP-8811-3PC-RC-K9=	Cisco IP Phone 8811 shipped with multiplatform phone firmware, for remote configuration
CP-8841-3PC-RC-K9=	Cisco IP Phone 8841 shipped with multiplatform phone firmware, for remote configuration
CP-8851-3PC-RC-K9=	Cisco IP Phone 8851 shipped with multiplatform phone firmware, for remote configuration
CP-8861-3PC-RC-K9=	Cisco IP Phone 8861 shipped with multiplatform phone firmware, for remote configuration

Part Numbers for gift boxes that contain the phone along with the Power Cube and Cord:

Notes:

Available in May 2017 and in the USA and Canada only.

Part #	Product Description
CP-8811-3PW-NA-K9=	Cisco IP Phone 8811 shipped with multiplatform phone firmware, and with a Power Cube and a power cord for North America
CP-8821-3PW-NA-K9=	Cisco IP Phone 8821 shipped with multiplatform phone firmware, and with a Power Cube and a power cord for North America
CP-8841-3PW-NA-K9=	Cisco IP Phone 8841 shipped with multiplatform phone firmware, and with a Power Cube and a power cord for North America
CP-8861-3PW-NA-K9=	Cisco IP Phone 8861 shipped with multiplatform phone firmware, and with a Power Cube and a power cord for North America

Warranty Information

The Cisco IP Phone 8800 Series is covered by the Cisco one-year limited hardware warranty.

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