n+ Mercedes Formula E Team Silver Arrows eBike User Manual

Welcome to your n+ Mercedes Formula E Team Silver Arrows eBike.

Prefer digital? Access our YouTube assembly guide.

Riding your bike is only a few steps away. For your convenience, your n+ Mercedes Formula E Team Silver Arrows eBike is delivered mostly assembled. This User Manual provides steps to complete the assembly. Please read your User Manual prior to commencing assembly and riding.

For support with assembly, visit nplusbikes.com to find a service center near you. For peace of mind, your eBike comes with a 5-year frame warranty and a 2-year warranty on parts. Refer to section 6 for warranty details.

WARNING: This warranty does not cover incorrect assembly or installation of parts. To find a recommended service center, visit nplusbikes.com or consult a local reputable bike shop.

Powering Your Ride

Integrated Heads Up Display (HUD) with Passcode Immobiliser: Provides essential riding information and security.

Enviolo Mid-Drive Motor: Ensures efficient riding and a balanced 50/50 weight distribution.

Intelligent Sensor: Intuitively reads your pedal power and seamlessly matches it with electric motor assistance.

Setting Up Your Bike

Ensure you read your n+ Mercedes Formula E Team Silver Arrows eBike User Manual before assembly and riding. Your eBike includes a 5-year frame warranty and a 2-year parts warranty. Incorrect assembly or installation voids the warranty.

Your n+ Mercedes Formula E Team Silver Arrows eBike Components

• 1. Saddle
• 2. Seatpost Support
• 3. Power Button
• 4. Stem Cap
• 5. Handlebars
• 6. Head Tube
• 7. Front Brake Disc
• 8. Brake Caliper
• 9. Pedals
• 10. Motor
• 11. Chain Stay
• 12. Kick Stand
• 13. Enviolo Constantly Variable Hub
• 14. Belt Tensioner
• 15. Belt Drive
• 16. Seat Stay
• 17. n+EQ Power Charging Point
• 18. Heads Up Display
• 19. Gradient Selector

Cockpit Controls

The cockpit features a Brake Lever, a Gradient Selector, and the Heads Up Display. The stem assembly includes a Stem Cap + Bolt and integrated bar and stem pinch bolts.

Assembly Instructions

Unboxing Your Bike

a. With the box upright, use a small knife to carefully cut the tape. Avoid cutting into the box itself.

b. Gently lift the bike by its frame or wheels.

c. Remove the two small parts boxes containing: n+EQ Power Pack charging adaptor & chord, 15mm combination wrench, 3-way torx key (4, 5, 6mm), additional user manuals, pedals, reflectors, and a T30 torx key.

d. Gently remove all packaging from the bike by hand.

Power

Ensure the bike is powered off (Heads Up Display backlight should be off).

2.1 Handlebars

The integrated handlebar and stem attach to the steerer tube. Headset compression is achieved by tightening the stem cap bolt, while the stem pinch bolts secure the bar to the steerer tube. Headset compression must be done before tightening the stem pinch bolts.

1. Remove the stem cap bolt and stem cap from the steerer tube.
2. Slide the handlebars onto the steerer tube and loosely reinstall the stem cap and bolt. Ensure cables are not wrapped around the fork.
3. Align the handlebars with the front wheel and snug the stem pinch bolts. A ruler can aid alignment.
4. Compress the headset by tightening the stem cap bolt to 5-7Nm using the 5mm hex key.
5. Check for smooth fork rotation and headset compression by holding the front brake and rocking the bike. There should be no play. If play exists, torque the stem cap bolt to the upper recommended limit (7Nm).
6. Reinstall the stem cap bolt grommet.
7. Verify handlebar alignment with the front wheel. Tighten the handlebar integrated stem clamp pinch bolts to 5-6Nm using an alternating torque process (lower bolt to 3Nm, upper to 3Nm, then lower to 5-6Nm, upper to 5-6Nm).
8. Check that brake levers and grips are secure. Tighten screws if loose.

2.2 Installing Kickstand

1. Fold the stand into its folded position carefully.
2. Remove the stand's top screws using the 5mm torx key.
3. Position the stand, aligning screw holes with the bracket (typically on the left rear side). Secure screws to 9-11Nm.
4. Reinstall the screws.

Fold down the bike stand; the bike should now rest on it.

2.3 Saddle

1. Loosen the cam lock lever and slide it onto the seat post.
2. Straighten the saddle to align with the top tube.
3. Tighten the cam lock to secure the saddle. Over-tightening may damage the battery or bike.

2.4 Front Wheel

The front wheel attaches with two 15mm screws.

1. Tighten screws on both sides using the torx wrench, alternating sides, to 11.8Nm.
2. Remove the front brake insert from the caliper. Do not squeeze brake levers.
3. Lift the bike's front and guide the wheel (brake disc facing outwards, on the same side as the kickstand) onto the front fork, aligning axle grooves.
4. Ensure the brake disc sits correctly within the caliper pads and the wheel spins freely.
5. Tighten axle nuts evenly on both sides. Check wheel centering.

2.5 Pedals

Pedals are side-specific: right pedal tightens clockwise, left pedal counter-clockwise.

1. Pedals are marked 'L' (left) and 'R' (right).
2. Attach the left pedal to the left crank arm (same side as kickstand) and tighten counter-clockwise.
3. Attach the right pedal to the right crank arm and tighten clockwise.
4. Tighten pedals to 25 Nm torque.

2.6 Adding Reflectors

Reflectors are required for safety.

1. Attach the white reflector to the handlebars using a Phillips head screwdriver.
2. Attach the red reflector to the rear seat stay (right or left), positioned near the bottom of the seat post, using the same method.

2.7 Inflating Tires

1. Remove the valve cap, twist the valve, and inflate using a pump with a Presta valve attachment. Recommended pressure: 50-75psi (minimum 50psi, maximum 75psi).
2. Tighten the valve and replace the cap.

2.8 Check Brake Calipers

Spin the front wheel to check for smooth rolling. If there is excessive tension (slow turn), loosen the two 5mm caliper bolts, squeeze the right brake lever, and then retighten the bolts.

2.9 Charging Your n+ Mercedes Formula E Team Silver Arrows eBike

The eBike ships with approximately 20% charge and requires charging before first use. The battery is integrated into the seatpost.

Battery range is up to 120 km / 75 miles, varying with conditions. Connect the charger to the battery charging dock located under the saddle on the seatpost.

2.10 Heads Up Display (HUD)

The HUD is made of aluminum alloy and operates between -20°C and +50°C (-4°F to +122°F).

Power On/Off

Ensure the power button (under the saddle) is on. Hold the MODE button (M) for 2 seconds to turn the display on/off.

Passcode Immobiliser

Initially, bypass the passcode immobiliser using the default pincode 0000. Press MODE four times to display 0000.

Note: To preserve battery, the HUD turns off automatically after 10 minutes of inactivity.

HUD Features

• Passcode immobiliser
• Battery life indicator
• Speed display (Real-time, max, average)
• Distance display (single trip, ODO)
• Single trip time display
• Walk assist function display
• Error Code Indicator
• USB charging function

Button Toggles

You have 3 button toggles: "MODE" (M), "UP" (arrow UP), "DOWN" (arrow DOWN).

Pin Code Management

The default boot pin code is 0000. To change it, hold UP and DOWN for 2 seconds for general settings, then MODE and UP for 2 seconds for pin code adjustment. Press MODE to enter setting, change code (e.g., 1234), and long-press MODE to save. The new code is required on startup.

Information Display Modes

After powering on, the display shows default speed. Short-press MODE to cycle through: Real-time speed (Km/h), average speed, maximum speed, odometer, single trip distance, single trip time.

Walk Assist Mode

Hold DOWN for 2 seconds to enter WALKING MODE (PAS icon appears). This mode is for walking alongside the bike.

Battery Power Display

The 5 battery bars indicate capacity; a flashing display signals urgent charging is needed.

Error Code

An error code indicates a malfunction. Consult your user manual for details. The bike cannot be ridden with an active error code.

Metric/Imperial Unit Display

Toggle between metric (KM) and imperial (MPH) units by holding UP and DOWN for 2 seconds.

USB Charging Function

Ensure the bike is off. Use a compatible USB charging chord to connect your device to the USB outlet under the handlebars. The display will show a charging icon when the bike is turned on. Unplugging the phone terminates charging; turn the bike off to reactivate.

FAQ

• Q: Why can't I turn on the display?
  A: Check battery power and inspect for display damage. Contact support@nplusbikes.com for assistance.
• Q: How to deal with error code display?
  A: Contact an e-bike maintenance station.

Appendix 1: Error Code Definition

• 21. Power/Current Abnormal
• 22. Throttle Abnormal
• 23. Motor Phase Error
• 24. Motor Hall Defect
• 25. Brake Failed
• 26. Undervoltage
• 27. Speed Sensor Abnormal
• 28. Torque Sensor Abnormal
• 29. Temperature Too Hot
• 30. Abnormal Communication

Comfort Features

3.1 Adjusting Your Saddle Position

Small saddle position changes significantly impact performance and comfort. Make one adjustment at a time.

Forward and Back Adjustment: Adjust the saddle forward or back for a customized fit. Consult your dealer for optimal positioning. If adjusting yourself, ensure the clamp mechanism grips the straight part of the saddle rails, not the curved part, and use recommended torque.

Saddle Angle Adjustment: Adjust to suit comfort. Standard is horizontal, but some prefer a slight nose angle. Your dealer can assist. If adjusting yourself, ensure the clamp mechanism grips the straight part of the saddle rails and use recommended torque.

3.2 Other Modifications for Comfort

The angle and position of brake and shift levers on the handlebars can be adjusted. Consult your dealer for adjustments or re-tighten clamp fasteners to the recommended torque as outlined in the Appendix.

Riding Your Bike

Modes of Operation

Your bike operates in two modes: Pedal Assist or Pedal Only. Adjust the assist level using the gradient selector on the handlebar.

4.1 Pedal Powered Assist Mode

Ensure the bike power is ON. After two revolutions, the bike will provide assistance. The torque-sensing technology matches your pedaling input with electric motor assistance, increasing power as you pedal harder and decreasing as you ease off.

To adjust assist level, toggle the M (mode) button until PAS is visible on the HUD. Use the UP/DOWN arrows to select a level from 1 (lowest) to 5 (highest).

4.2 Pedal Mode

To ride as a standard bicycle, switch the power button OFF. Do not remove components for unassisted riding, as this can damage the bike and motor.

4.3 Gradient Selector

Use the handlebar controls to adjust assistance on hills or inclines.

To Ride Your Bike

• Ensure your bike is charged.
• Turn the bike's power on.
• Select gradient level (note: stationary use limits selection to 60% of range).
• Start pedaling; after two revolutions, power assist will engage.
• Use the M button and UP/DOWN keys to select the desired power assist (PAS) level.

Troubleshooting

• Motor does not assist after 2 revolutions: Check battery charge. Ensure the rear wheel spoke sensor aligns with the chain stay sensing unit. Test by rolling the bike forward/backward with hands on the saddle (not pedals); a red light should indicate sensor activation.

Safety Check First Ride

• Check rear wheel nut tension is sufficient (use 15mm tool).
• Check crank bolts (8mm) are tight.
• Check handlebar grip screws are not loose; tighten with a 3mm key if needed.
• Check belt tension is not too tight. If it is, consult a qualified service technician.

Safety & Disclaimer

5.1 Safe Riding

For your first ride, choose a hazard-free environment. Familiarize yourself with the power switch, torque sensing, gears, and brakes. Always obey road rules and respect other users. The eBike has a maximum assisted speed of 25 km/h (32 km/h in select countries). Check local eBike laws. Ride at an appropriate speed for terrain, conditions, and your abilities. Wear adequate protection, including a compliant helmet. Do not ride with headphones or while using a mobile phone. Ensure lights are operational and visible.

Minors

This bike is not intended for minors. Parents/guardians are responsible for the child's safety, ensuring the bike is fitted correctly, in good repair, and that both parties understand safe operation and traffic laws. Read this manual with your child before they ride.

5.2 Different Riding Conditions

The bike is designed for pavement and gravel roads. Wet weather reduces traction, braking, and visibility, increasing accident risk. Stopping power is reduced, and tires grip less effectively. Ride cautiously and brake earlier in wet conditions. Avoid riding through deep water, which can damage the motor, battery, or controller. Protect electrical connections from water. Clean the bike with a dry or damp cloth; do not use water.

5.3 Disclaimer

Riding a bicycle involves inherent risks. N Plus Holdings Pty Ltd (n+ bikes) and its associates limit liability for losses caused by bike use. Users are responsible for ensuring compliance with local laws. Full legal terms are available at https://nplusbikes.com/pages/terms-of-service.

5.4 Liability

Liability for negligence is limited. N Plus Holdings Pty Ltd and its affiliates disclaim liability for unforeseen damages, wilful misconduct, or gross negligence. Damage claims for obvious defects are excluded if not reported within 14 days of delivery. Information is provided "as is"; n+ bikes makes no warranty regarding accuracy or completeness.

n+ bikes, its partners, directors, officers, employees, agents, and contractors disclaim all liability for loss or damage suffered due to the website or goods sold, including negligence.

Warranty

Your n+ Mercedes Formula E Team Silver Arrows eBike includes a 5-year frame warranty and a 2-year parts warranty. Incorrect assembly or installation is not covered. Find service centers at nplusbikes.com or a local bike shop.

Warranty Period

Exclusions

The warranty does not cover:

• Normal wear and tear (tires, chains, brakes, motor, cables, gears, wheels) without assembly or material defects.
• Service by unauthorized centers.
• Additional costs for transport, duties, and assembly/disassembly.
• Parts subject to wear or consumables (tires, spokes, bearings, brake pads, chains, belts, sprockets, bottom brackets, painted surfaces, saddles, handlebar tape, rubber inserts, bolts, threads, sliding bearing surfaces, non-rechargeable batteries, pedals).
• Modifications from the original condition.
• Third-party components (SRAM, Enviolo, Gates, Shimano) – refer to manufacturer warranties.
• Abnormal, competitive, or commercial use, or use outside the eBike's design purpose.
• Damage from failing to follow the user manual, guides, or website information.
• Paint finish and decal damage from competitions, jumping, downhill activities, or exposure to severe conditions/climates.

Warnings

WARNING: Do not modify or tamper with electronics; this voids the warranty and can cause serious accidents or death.

WARNING: Do not interfere with components or levers; this can lead to malfunction, injury, or death.

WARNING: Failure to wear a helmet can result in serious injury or death.

WARNING: Keep hands away from rotating discs or wheels, or immediately after braking, to prevent injury.

WARNING: Reflectors are not a substitute for lights. Riding without adequate lighting and reflectors in poor visibility is dangerous and may cause serious injury or death.

WARNING: Do not remove reflectors or their brackets; they are vital for visibility and safety. Removing them increases the risk of being struck by vehicles.

WARNING: Failure to confirm compatibility, properly install, operate, and maintain any component or accessory can result in serious injury or death.

WARNING: This bike is not intended for minors. Parents/guardians are responsible for child's safety, bike fit, condition, and ensuring understanding of operation and traffic laws. Read this manual and review warnings with your child before they ride.

WARNING: Using non-genuine replacement parts may compromise safety and void the warranty. Consult your dealer before changing components.

WARNING: An improper fit can lead to loss of control and falls.

WARNING: After saddle adjustment, ensure the mechanism is properly seated and tightened. A loose clamp can cause damage or loss of control. Periodically check tightness.

WARNING: If your saddle causes pain or numbness, stop riding and consult your dealer.

WARNING: Aerodynamic handlebar extensions can alter steering and braking response.

WARNING: Always tighten fasteners to the correct torque. Overtightened bolts can stretch/deform; undertightened bolts can move/fatigue, leading to failure and loss of control.

WARNING: Insufficiently tightened stem clamp, handlebar clamp, or bar end bolts can compromise steering, causing loss of control. Test by twisting the handlebar/stem assembly.

WARNING: Do not expose the battery to high temperatures. Avoid leaving or charging the eBike battery in hot cars or garages. Heat significantly degrades lithium-ion batteries.

WARNING: Riding with improperly adjusted brakes or worn pads is dangerous and can cause serious injury or death.

WARNING: Wet weather impairs traction, braking, and visibility, increasing accident risk. Ride cautiously and brake earlier.

WARNING: Never inflate tires beyond the maximum pressure marked on the sidewall or rim. Use the lower rating if they differ. Over-inflation can cause tire blow-off or rim damage. Use a pump with a built-in pressure gauge.

WARNING: Applying brakes too hard or suddenly can lock wheels, causing loss of control. Sudden front brake application may cause the rider to pitch over the handlebars.

WARNING: Correct fastener tightening is crucial. Too little force means parts may not hold; too much can strip threads, stretch, deform, or break fasteners.

WARNING: An improperly tightened seat post can allow the saddle to move, causing loss of control. Ensure it's secure.

CAUTION: Be careful not to damage the disc, caliper, or brake pads when re-inserting the disc. Never activate a brake lever unless the disc is correctly inserted.

WARNING: If a cam lever closes easily without leverage and doesn't leave an imprint, tension is insufficient. Open the lever, turn the tension adjusting nut clockwise a quarter turn, and try again.

Appendix A: Parts Torque Specifications

Contact Us

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UK: +44 7401 254 775

AU: +61 481 610 861

EMAIL: support@nplusbikes.com

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