Manuals+

Nokia 210 Dual SIM User Guide

1 About this user guide

Important: For your safety, read the "Product and safety information" before using your device. To learn how to start using your new device, read this user guide.

2 Getting started

Keys and parts

Technical specifications

Display: 2.4" Battery: 1020 mAh, removable Dimensions: 20.8 x 53.49 x 13.81 mm Weight: 83.6 g Operating system: S30+ Processor: MT6260A Camera: VGA Memory card: Micro-SD - Max. 32 GB

Your phone

This user guide applies to the following model: TA-1139

The keys and parts of your phone are:

1. Left selection key

2. Scroll key. Press to access your apps and select items.

3. Earpiece/Loudspeaker

4. USB connector

5. Headset connector

6. Right selection key

7. Microphone

8. Camera

9. Flash

10. Antenna area

11. Back cover opening slot

Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation.

Do not connect to products that create an output signal, as this may damage the device. Do not connect any voltage source to the audio connector. If you connect an external device or headset, other than those approved for use with this device, to the audio connector, pay special attention to volume levels. Parts of the device are magnetic. Metallic materials may be attracted to the device. Do not place credit cards or other magnetic storage media near the device, because info stored on them may be erased.

Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately.

Note: You can set your phone to ask for a security code. The preset code is 12345. Change it to protect your privacy and personal data. But remember that if you change the code, you must remember it, because HMD Global cannot open or bypass it.

Set up and switch on your phone

Learn how to insert the SIM card, memory card, and battery, and how to switch on your phone.

Mini SIM

Important: This device is designed to be used only with a compatible mini-SIM card (see picture). Use of incompatible SIM cards may damage the card or the device, or damage data stored on the card.

Note: Before you remove any cover, switch off the device and disconnect the charger and any other devices. When replacing covers, avoid touching any electronic components. Always keep the covers on and use the device with the covers on.

Set up your phone

1. Put your fingernail in the small slot at the bottom of the phone, lift and remove the cover.

2. If the battery is in the phone, lift it out.

3. Slide the SIM card in the SIM1 slot. If you have a second SIM, slide it into the SIM2 slot. Both SIM cards are available at the same time when the device is not being used, but while one SIM card is active, for example, making a call, the other may be unavailable.

4. If you have a memory card, slide it in the memory card slot.

5. Put back the battery.

6. Put back the cover.

Switch on your phone

Press and hold the power key. (power-symbol)

Charge the phone

Your battery is partially charged during manufacturing, but you may need to charge the battery before using your phone.

1. Plug the charger into a wall socket.

2. Connect the charger to the phone. When charging is finished, disconnect the charger from the phone and then from the wall socket.

If the battery is completely discharged, it may take a few minutes for the charging indicator to show.

Tip: If you cannot find a wall socket, you can charge from a USB port. Data transfer may be possible while the device is charging. USB charging efficiency varies significantly, and it may take a long time for charging to start and the device to become operational. Make sure your computer is turned on.

Keypad

Use the phone keys

Lock the keypad

To prevent accidental key presses, lock the keypad: Select Go to > Lock keys. To unlock the keys, press and select Unlock keys.

Text input

Write using the keypad

Typing with the keypad is easy and fun.

Press a key repeatedly until the letter you want appears.

To enter a space, press the 0 key.

To write a special character or punctuation mark, press the * key.

To switch between uppercase and lowercase letters, press the # key repeatedly.

To write a number, press and hold a number key.

3 Calls, contacts, and messages

Calls

Make a call

Learn how to make a call with your new phone.

1. Write the phone number. To enter the + character used for international calls, press the * key twice.

2. Press the call key. If prompted, select the SIM card to use.

3. To end the call, press the end call key.

Answer a call

Press the call key.

Tip: If you cannot answer and need to silence the phone quickly, select Silence.

Contacts

Add a contact

Save and organize your friends' phone numbers.

1. Select Menu (menu-symbol) > Contacts (contacts-symbol) > Add.

2. Write the name, and type in the number.

3. Select Save.

To add more contacts, select Options > Add new contact.

Save a contact from call log

1. Select Menu (menu-symbol) > Missed, Received, or Dialled, depending on from where you want to save the contact.

2. Scroll to the number you want to save, select Options > Save, and select where you want to save the contact.

3. Add the contact's name, check that the phone number is correct, and select Save.

Call a contact

You can call a contact directly from the contacts list.

Select Menu (menu-symbol) > Contacts (contacts-symbol), scroll to the contact you want to call, and press the call key.

Send messages

Write and send messages

1. Select Menu (menu-symbol) > Messages (message-symbol) > Create message.

2. In the To field, enter the number of the recipient, or select Add > Contacts to add recipients from your contacts list.

3. Write the message on the message field.

4. To insert images to the message or to use predictive text, select Options. To insert smileys or symbols, select Options > Insert options.

5. Select Send.

This device is compatible with the technical features of ETSI TS 123.038 V8.0.0 (or the code for the higher versions) and ETSI TS 123.040 V8.1.0 (or the code for the higher versions) which includes all the Turkish characters.

4 Personalising your phone

Change tones

Set new tones

1. Select Menu (menu-symbol) > Tones (tones-symbol).

2. Select which tone you want to change and select for which SIM card you want to change it, if asked.

3. Scroll to the tone that you want and select OK.

Change the look of your home screen

Choose a new wallpaper

You can change the background of your home screen.

1. Select Menu (menu-symbol) > Display settings (settings-symbol) > Wallpaper.

2. Select Default, scroll to the wallpaper you want, and select View.

3. If you like the wallpaper, select Choose and then select how you want to position the wallpaper on the home screen.

Tip: You can also use a photo you have taken or received as wallpaper. Select Menu (menu-symbol) > Display settings (settings-symbol) > Wallpaper > Photos.

Show date and time

You can select to see date and time on the home screen of your phone.

Select Menu (menu-symbol) > Date and time (clock-symbol) > Show date and time > On.

If you want your phone to update the time automatically, set Auto-update time on.

Tip: You can also set your phone to show the time even in the idle mode. Select Menu (menu-symbol) > Display settings (settings-symbol) > Glance screen > On.

Profiles

Your phone has different profiles for different situations. You can edit the profiles as you wish.

Customise profiles

1. Select Menu (menu-symbol) > Profiles (profiles-symbol).

2. Select a profile and then Personalise.

For each profile, you can define a specific ring tone, ring tone volume, message tones, and so on.

Add shortcuts

You can add shortcuts to different apps and settings on your home screen.

Edit Go to settings

On the bottom left of your home screen is Go to, which contains shortcuts to various apps and settings. Select the shortcuts that are the handiest for you.

1. Select Menu (menu-symbol) > Go to settings (settings-symbol).

2. Select Choose options.

3. Scroll to each shortcut you want to have on the Go to list and select Mark.

4. Select Done (checkmark-symbol) > Yes to save the changes.

You can also reorganize your Go to list.

1. Select Organise.

2. Scroll to the item you want to move, select Move and where you want to move it.

3. Select Back (back-arrow-symbol) > Yes to save the changes.

Get the most out of the two SIM cards

Your phone can have two SIM cards, and you can use them for different purposes.

Select which SIM card to use

Select Menu (menu-symbol) > Connectivity (connectivity-symbol) > Dual SIM.

5 Camera

Photos and videos

You don't need a separate camera when your phone has all you need for capturing memories.

Take a photo

1. Select Menu (menu-symbol) > Camera (camera-symbol).

2. To zoom in or out, scroll up or down.

3. To take a photo, select Capture (camera-symbol).

To see the photo you just took, select Menu (menu-symbol) > Photos.

Options for the camera

Select Menu (menu-symbol) > Camera (camera-symbol), and select the option you want, such as Brightness or Image effects.

Record a video

1. Select Menu (menu-symbol) > Camera (camera-symbol).

2. Scroll left and select Record (record-symbol).

3. To stop the video, select Stop (stop-symbol).

To see the video you just recorded, select Menu (menu-symbol) > Videos.

6 Internet and connectivity

Browse the web

Connect to the internet

1. Select Menu (menu-symbol) > Internet (internet-symbol).

2. Write a web address, and select Go.

3. Use the scroll key to move in the browser.

Bluetooth®

Connect your phone to other devices with Bluetooth.

Switch on Bluetooth

1. Select Menu (menu-symbol) > Connectivity (connectivity-symbol) > Bluetooth.

2. Switch Bluetooth to On.

3. Select Active to find a new device or Paired to find a device you have paired your phone with previously.

7 Music

Music player

You can listen to your MP3 music files with the music player.

Listen to music

1. Select Menu (menu-symbol) > Music Player (music-symbol).

2. Select whether you want to view your songs, artists, albums, or playlists.

3. Scroll to a song, and select Play.

To adjust the volume, scroll up or down.

Tip: To set a song as ringtone, select Options > Use as tone.

Listen to radio

Connect a compatible headset to your phone. It acts as an antenna.

Search for radio stations

1. Select Menu (menu-symbol) > Radio (radio-symbol).

2. To search for all available stations select Options > Auto tuning.

3. To switch to a saved station, scroll left or right.

Listen to your favorite radio stations on your phone

Select Menu (menu-symbol) > Radio (radio-symbol). Adjust the volume by scrolling right or left. To turn off the radio, select Stop.

Select Menu (menu-symbol) > Options > Switch off.

8 Clock, calendar, and calculator

Set the time and date manually

You can set your phone clock manually.

Change the time and date

1. Select Menu (menu-symbol) > Settings (settings-symbol) > Clock settings.

2. Set Update time automatically to Off.

3. To set the time, scroll down and select Time. Use the scroll key to adjust the time and select OK.

4. To set the date, scroll down and select Date settings. Use the scroll key to adjust the date and select OK.

Alarm clock

Learn how to use the alarm clock to wake up on time and be in the right place.

Set an alarm

Don't have a clock around? Use your phone as an alarm clock.

1. Select Menu (menu-symbol) > Alarms (alarm-symbol) > Set alarms.

2. Select an alarm.

3. To set the hour, scroll up or down. To set the minutes, scroll right and then scroll up or down.

4. Select OK.

Calendar

Need to remember an event? Add it to your calendar.

Add a calendar reminder

1. Select Menu (menu-symbol) > Calendar (calendar-symbol).

2. Select a date and then Options > Add reminder.

3. Enter a name for the event and select OK.

4. To set an alarm, select Alarm on. To set the time, scroll up or down. To set the minutes, scroll right and then scroll up or down.

5. Select OK.

Calculator

Learn how to add, subtract, multiply, and divide with your phone's calculator.

How to calculate

1. Select Menu (menu-symbol) > Calculator (calculator-symbol).

2. Select the first factor of your calculation, select the operation using the scroll key, and enter the second factor.

3. Select Equals to get the result of your calculation.

To clear the number fields, select Clear.

9 Cleaning your phone

Restore factory settings

Reset your phone

You can restore the original factory settings, but be careful, this reset will delete all the data and customizations you have saved in the phone's memory.

If you are discarding your phone, remember that you are responsible for deleting all private content.

To reset your phone to its original settings and remove all your data, type *#7370# on the home screen. If prompted, enter your security code.

10 Product and safety information

For your safety

Read these simple instructions. Failure to follow these instructions may be dangerous or violate local laws and regulations. For more information, read the complete user guide.

Switch off in restricted areas

Switch off the device when mobile phone use is not permitted or when it may cause interference or danger, such as on aircraft, in hospitals, or near medical equipment, fuel, chemicals, or in explosive areas. Obey all instructions in restricted areas.

Road safety first

Obey local laws. During a drive, always keep your hands free to drive the vehicle. Your priority during a drive should be road safety.

Interference

All wireless devices may be susceptible to interference, which could affect their performance.

Authorised service

This product may only be installed or repaired by authorised personnel.

Batteries, chargers, and other accessories

Only use batteries, chargers, and other accessories approved by HMD Global for use with this device. Do not connect incompatible products.

Keep your device dry

For more detailed information on your device's water resistance, please refer to your device's IP classification.

Protect your hearing

Do not listen for extended periods at high volume levels to prevent possible damage to your hearing system. When using the speaker, be careful not to bring the device close to your ear.

Some wireless devices may interfere with some hearing aids.

Protect your device from harmful content

Your device may be exposed to viruses and other harmful content. Take the following precautions:

Emergency calls

Important: Connections are not guaranteed to be available under all conditions. For critical communication needs, such as medical emergencies, never rely solely on wireless phones.

Before making a call:

1. Press the end call key repeatedly until the home screen appears.

2. Write the official emergency number for your location. Emergency numbers vary by location.

3. Press the call key.

4. Provide the necessary information as accurately as possible. Do not end the conversation until you are told to do so.

You may also need to:

Use your device carefully

Use your device, battery, charger, and accessories with care. The following recommendations will help you keep your device in working order.

The device may become warm during a long operation. This is normal for most of the time. To prevent overheating, the device may automatically slow down, close applications, stop charging, and even shut itself down if necessary. If the device is not working properly, take it to the nearest authorised service centre.

Recycling

This product complies with the WEEE Directive.

Always hand in your used electronic products, batteries, and packaging materials to dedicated collection points. This helps to prevent uncontrolled waste disposal and to recycle materials. Used electronic products contain valuable materials. These include metals (such as copper, aluminium, steel, and magnesium) and precious metals (such as gold, silver, and palladium). All materials in the device can be recovered as materials and energy.

Crossed-out wheeled bin symbol

The crossed-out wheeled bin symbol on your product, battery, accessories, or packaging indicates that these products must not be disposed of with household waste. When their end of life comes, take them to a separate collection point for electrical and electronic products. This helps to prevent uncontrolled waste disposal and to recycle materials.

Battery and charger information

Battery and charger safety information

To disconnect a charger or accessory, hold the plug, not the cord. Unplug your charger when you are not using it. A fully charged battery will discharge over time if left unused.

For best performance, always keep the battery between 15°F and 25°C (59°F and 77°F). High temperatures reduce the capacity of the battery and shorten its life. A battery that is hot or cold may temporarily not work. A short circuit may occur if a metal object touches the battery's metal strips. This may damage the battery or another object.

Do not dispose of batteries in a fire. Follow local regulations. Evaluate recycling options. Do not dispose of with household waste.

Do not dismantle, cut, crush, bend, puncture, or damage the battery in any way. If the battery leaks, do not allow the liquid to touch your skin or eyes. If this happens, rinse the affected area immediately with water or seek medical help. Do not modify, try to insert foreign objects into, or immerse the battery in water or other liquids. Batteries may explode if damaged.

Use the battery and charger only for their intended purpose. Improper use, or use of unapproved or incompatible batteries or chargers, may present a risk of fire, explosion, or other hazard, and may invalidate any approval or warranty. If you think your battery or charger is damaged, take it to a service centre or the place where you bought it before you continue to use it. Never use a damaged battery or charger. Only use the charger indoors. Do not charge your device in stormy weather.

Small children

Your device and its accessories are not toys. They may contain small parts. Keep them out of the reach of small children.

Medical devices

A device that emits radio signals, such as a wireless phone, may affect the performance of inadequately protected medical devices. Consult your doctor or the medical device manufacturer to determine whether it has adequate protection against external radio energy.

Implanted medical devices

To prevent interference, medical implant device manufacturers recommend a minimum separation of 15.3 cm (6 inches) between a medical implant device (such as a pacemaker, insulin pump, or neurostimulator) and a wireless device:

If you have questions about using your wireless device with an implanted medical device, consult your healthcare provider.

Hearing

Warning: When using the headset, your ability to hear outside sounds may be affected. Do not use the headset if it may compromise your safety.

Some wireless devices may interfere with some hearing aids.

Protect your device from harmful content

Your device may be exposed to viruses and other harmful content. Take the following precautions:

Vehicles

Radio signals may affect vehicle electronic systems if they are not properly installed or if they are inadequately shielded. For details, consult the manufacturer of your vehicle or electronic equipment. Installation of the device in a vehicle should be done only by qualified personnel. Improper installation may be dangerous and may void the warranty. Regularly check that any wireless device equipment installed in your vehicle is correctly fitted and in good working order. Do not keep devices, their parts, or accessories near flammable or explosive materials. Do not place your device or accessories in the area of an air bag.

Potentially explosive atmospheres

Switch off your device in areas with potentially explosive atmospheres, such as near gasoline pumps. Sparks in such areas could cause an explosion or fire, resulting in injury or death. Obey all restrictions when in areas with flammable liquids, gases, or explosive dusts. It may be that there are no obvious signs of a flammable or explosive atmosphere. These typically include, but are not limited to, areas where you are advised to turn off the engine of a vehicle; below deck on boats; in or near facilities for the transfer or storage of chemicals or volatile substances; areas where the air contains flammable vapours or gases; areas where sparks might be produced, such as during the grinding or machining of metals; and areas where dust is present, such as grain or flour mills.

Certifications and consumer information

SAR information

The highest SAR value for this device tested when worn on the body, for example, in a pocket or worn on the body, is x.xx W/kg. Mobile devices offer a range of functions, so they can be used in positions other than against the head. In these cases, the highest tested SAR value is x.xx W/kg at a distance of 0.5 cm from the body. SAR tests are carried out in accordance with the standard operating positions specified by the regulatory bodies with the device transmitting at its highest certified power level in all tested frequency bands.

Consumer's right of choice

In case of a defective product, the consumer may, in accordance with Article 11 of Law No. 6502 on the Protection of Consumers, choose one of the following: a- To withdraw from the contract, b- To demand a price reduction proportional to the defect, c- To demand free repair, or ç- To demand replacement with a defect-free product. The seller cannot refuse the consumer's request. If the seller fails to fulfill this request, the seller, manufacturer, and importer shall be jointly liable. If the consumer chooses the right to free repair, the seller is obliged to repair the product or have it repaired without charging any fees for labour, replacement parts, or any other expenses. The consumer may also exercise the right to free repair against the manufacturer or importer. The seller, manufacturer, and importer shall be jointly liable for the consumer's exercise of this right. If, in the case of exercising the right to free repair, the product:

the consumer may demand from the seller a refund of the price, a reduction in price proportional to the defect, or, if possible, replacement with a defect-free product. The seller cannot refuse the consumer's request. If the seller fails to fulfill this request, the seller, manufacturer, and importer shall be jointly liable. The consumer may apply to the Consumer Arbitration Committee or the Consumer Court at the place of residence or where the consumer transaction took place in case of disputes arising from the exercise of warranty rights.

Digital Rights Management

When using this device, comply with all laws, local customs, and the privacy rights and legal rights of others. Copyright protection may prevent you from copying, transferring, or modifying photographs, music tracks, and other content.

Copyrights and other notices

Declaration of conformity

CE

Copyrights

The availability of products, features, apps and services may vary by region. For more info, contact your dealer or your service provider. This device may contain commodities, technology or software subject to export laws and regulations from the US and other countries. Diversion contrary to law is prohibited.

The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. HMD Global reserves the right to revise this document or withdraw it at any time without prior notice.

To the maximum extent permitted by applicable law, under no circumstances shall HMD Global or any of its licensors be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused.

Reproduction, transfer or distribution of part or all of the contents in this document in any form without the prior written permission of HMD Global is prohibited. HMD Global operates a policy of continuous development. HMD Global reserves the right to make changes and improvements to any of the products described in this document without prior notice.

HMD Global does not make any representations, provide a warranty, or take any responsibility for the functionality, content, or end-user support of third-party apps provided with your device. By using an app, you acknowledge that the app is provided as is.

Downloading of maps, games, music and videos and uploading of images and videos may involve transferring large amounts of data. Your service provider may charge for the data transmission. The availability of particular products, services and features may vary by region. Please check with your local dealer for further details and availability of language options.

Certain features, functionality and product specifications may be network dependent and subject to additional terms, conditions, and charges.

All are subject to change without notice.

HMD Global Privacy Policy, available at http://www.hmd.com/privacy, applies to your use of the device.

HMD Global Oy is the exclusive licensee of the Nokia brand for phones & tablets. Nokia is a registered trademark of Nokia Corporation.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by HMD Global is under license.

All other trademarks are the property of their respective owners.

Manufacturer and Importer Information

Manufacturer: HMD Global Oy, Bertel Jungin aukio 9, 02600 Espoo, Finland Phone: +358 86 4213499 FAX: +358 45 2133756

Importer: DORA İLETİŞİM VE TİC. A.Ş. Address: Küçükbakkalköy Mah. Atilla İlhan Cad. No:22 34750 Ataşehir İstanbul, Phone: (0216) 469 55 55 FAX: (0 216) 577 06 09

List of authorised service centres

  1. OUNO TEKNİK SERVİS HİZMETLERİ A.Ş. KÜÇÜKBAKKALKÖY MAH. IŞIKLAR CAD. NO 15 ATAŞEHİR İSTANBUL Tel: 0850 502 08 00
  2. A.E.T TEKNOLOJİ HANÇERLİ MAH.ÇİFTEHAMAM CAD.NO:26/4 SAMSUN Tel: 0362 234 59 59
  3. ARABUL OTO ELEKTRONİK SANAYİ VE TİCARET ADNAN MENDERES CD. SEBAT SK. NO:2 ADAPAZARI SAKARYA Tel: 0264 275 75 75
  4. AS-TEL TELEKOM TİCARET LTD.ŞTİ. - ÇAKMAK CAD. ŞUBESİ TEPEBAĞ MAH.
  5. ÇAKMAK CAD. NO:60/B SEYHAN ADANA Tel: 0322 363 58 58
  6. AZİM TİCARET TEKNOLOJİ ANONİM ŞİRKETİ YENİ MAH. GAZİ CAD. NO:28 /A MERKEZ ELAZIĞ Tel: 0424 236 16 16
  7. CİHAD İLETİŞİM TELEFON VE OTOPARK HİZMETLERİ SANAYİ TİCARET LTD. ŞTİ. DELİKLİTAŞ MAH. HAMAMYOLU CAD. NO:27/B-C ESKİŞEHİR Tel: 0222 231 32 05
  8. DB TEKNİK SERVİS HİZMETLERİ TİCARET LTD. ŞTİ. ULU MH. 2.ALTINGÜL SK. MERT
  9. ŞİMŞEK APT. NO:29-33 A OSMANGAZİ BURSA Tel: 0224 224 15 45
  10. ENT TEKNİK SERVİS HİZMETLERİ TİCARET LİMİTED ŞİRKETİ MAHMUTBEY MAH. ORDU CAD. TEMPO PLAZA NO:46 KAT 5 GÜNEŞLİ İSTANBUL Tel: 0212 612 81 81
  11. MARS GSM TEKNİK SERVİS HİZMETLERİ İNŞ.GIDA SAN.VE TİC.LTD.ŞTİ. İNCİLİ PINAR MAH. PROF. MUAMMER AKSOY BULV. KEPKEP İŞ MERK. ALTI NO:20/B ŞEHİTKAMİL GAZİANTEP Tel: 0342 215 21 21
  12. MTS TEKNİK-ALPAY LAÇİN ATATÜRK MAH. KARANFİL SOK. No:17 ÜMRANİYE İSTANBUL Tel: 0216 398 00 09
  13. MUSER İLETİŞİM SANAYİ VE TİCARET LİMİTED ŞİRKETİ ŞEMS-İ TEBRİZİ MAH. İSTANBUL CAD. NO:101 KONYA Tel: 0332 237 42 42
  14. MY MURAT YÜKSEKBAŞ İLETİŞİM TİC.VE SAN.LTD.ŞTİ CAMİŞERİF MAH. İSTİKLAL CAD. NO:29/A 33060 AKDENİZ MERSİN Tel: 0324 237 77 03
  15. NEVSA ELEKTRONİK İLETİŞİM VE GÖRÜNTÜ HİZ.İTH.İHR.LTD.ŞTİ. MAREŞAL ÇAKMAK CAD. 2.SOK.NO:3/A ŞİRİNEVLER İSTANBUL Tel: 0212 503 19 19
  16. OKUR TELEKOM BATI MAH. İSMETPAŞA CD. NO:11-A PENDİK İSTANBUL Tel: 0216 390 10 10
  17. ÖTS ELEKTRONİK-BÜNYAMİN ÜNGÖR HUNAT MAH. ZENNECİ SOK. NO:27 MELİKGAZİ KAYSERİ Tel: 0352 231 11 61
  18. ÖZDEN KILCAN/İLETKOM TİCARET VE PAZARLAMA SOYDAN ŞUBESİ ÖMERAĞA MH. ALEMDAR CD. SOYDAN İŞ MERK. NO:34/70-71 İZMİT KOCAELİ Tel: 0262 331 63 63
  19. Pİ GROUP BİLİŞİM TEKNOLOJİLERİ SANAYİ VE TİCARET LİMİTED ŞİRKETİ HOBYAR MH. MİMAR KEMALETTİN CD. NO:4/501 SİRKECİ FATİH İSTANBUL Tel: 0850 800 18 96
  20. TELESERVİCE INTERNATIONAL TELEFON.ONARIM VE TİC.LTD.ŞTİ.- ANKARA ŞB. KIZILAY MAH. NECATİBEY CAD. NO:55/A ÇANKAYA ANKARA Tel: 0312 230 55 30
  21. TELESERVİCE INTERNATIONAL TELEFON.ONARIM VE TİC.LTD.ŞTİ.- İSTANBUL ŞB. BAĞLARBAŞI MAH. ATATÜRK CAD. ÇAĞLA SOK. NO:9 MALTEPE İSTANBUL Tel: 0216 458 97 97
  22. TELESERVİCE INTERNATIONAL TELEFON.ONARIM VE TİC.LTD.ŞTİ.-İZMİR ŞB. İSMET KAPTAN MAH. ŞAİR EŞREF BULVARI NO:30/A KONAK İZMİR Tel: 0232 445 86 00
  23. VİNTEK ELEKTRONİK VE DAYANIKLI TÜKETİM MALLARI TİCARET LTD.ŞTİ./NOKIA ŞUBESİ BÜYÜKDERE CD. NACİ KASIM SK. HÜSEYİN ÖZER İŞ MERK. NO:3/B MECİDİYEKÖY ŞİŞLİ İSTANBUL Tel: 0212 272 65 43

Warranty Terms

Manufacturer or Importer Company:

Company Name: Dora İletişim ve Ticaret A.Ş.

Address: Küçükbakkalköy Mah. Atilla İlhan Cad. No:22 34750 Ataşehir İstanbul

Phone: (0216) 469 55 55

Fax: (0216) 577 06 09

E-mail: sikayet@doraas.com

Authorized Signature:

Company Stamp:

Seller Company:

Company Name:

Address:

Phone:

Fax:

E-mail:

Invoice Date and Number:

Delivery Date and Place:

Authorized Signature:

Company Stamp:

Product

Type: Mobile Phone

Brand: NOKIA

Model:

Warranty Period: 2 YEARS

Maximum Repair Time: 20 WORKING DAYS

Label and Serial Number:

  1. The warranty period starts from the date of delivery of the product and is 2 years.
  2. The entire product, including all its parts, is covered by the warranty.
  3. If the product is found to be defective, the consumer may, in accordance with Article 11 of Law No. 6502 on the Protection of Consumers, choose one of the following: a- To withdraw from the contract, b- To demand a price reduction proportional to the defect, c- To demand free repair, or ç- To demand replacement with a defect-free product. The seller cannot refuse the consumer's request.
  4. If the consumer chooses the right to free repair, the seller is obliged to repair the product or have it repaired without charging any fees for labour, replacement parts, or any other expenses. The consumer may also exercise the right to free repair against the manufacturer or importer. The seller, manufacturer, and importer shall be jointly liable for the consumer's exercise of this right.
  5. If, in the case of exercising the right to free repair, the product:
    • Re-malfunctions within the warranty period,
    • Exceeds the maximum repair time,
    • Is determined by an authorised service station, seller, manufacturer, or importer to be irreparable,

    the consumer may demand from the seller a refund of the price, a reduction in price proportional to the defect, or, if possible, replacement with a defect-free product. The seller cannot refuse the consumer's request. If the seller fails to fulfill this request, the seller, manufacturer, and importer shall be jointly liable.

  6. The repair time for the product shall not exceed 20 working days. This period starts from the date the defect is reported to the authorised service station or the seller for a product within the warranty period, and from the date the product is delivered to the authorised service station for a product outside the warranty period. If the product's repair is not completed within 10 working days, the manufacturer or importer is obliged to provide the consumer with a similar product for use until the repair of the product is completed.
  7. Malfunctions arising from the use of the product contrary to the provisions in the user manual are not covered by the warranty.
  8. In case of disputes arising from the exercise of warranty rights, the consumer may apply to the Consumer Arbitration Committee or the Consumer Court at the place of residence or where the consumer transaction took place.
  9. If the seller fails to provide this Warranty Certificate, the consumer may apply to the Ministry of Customs and Trade, General Directorate of Consumer Protection and Market Surveillance.
Models: 210 Dual SIM Mobile Phone, 210, Dual SIM Mobile Phone, SIM Mobile Phone, Mobile Phone, Phone

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References

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