H96Max User Manual
Product Overview
The H96Max is an Android TV Box designed to enhance your television viewing experience. This manual provides essential information for setup, operation, and troubleshooting.
Device Description: A compact black box featuring a digital display showing the time (e.g., 09:58).
Precautions Before Use
- Fire & Shock Prevention: Do not expose the player to rain, moisture, or liquids. Avoid placing water containers on the unit. Do not open the case; servicing should only be performed by specialists.
- Ventilation: Ensure good ventilation. Do not place the player in confined spaces like bookcases or cabinets. Keep at least 6 inches (approx. 15 cm) away from walls.
- Placement: Place the player on a flat surface, away from direct sunlight, heat, humidity, and frequent shaking. Avoid placing heavy objects on the player.
- Power: Use only the specified voltage (e.g., 110 VAC in the US). Unplug the power cord during long periods of non-use to prevent lightning damage.
- Cleaning: Unplug the power cord before cleaning. Use a slightly damp cloth; avoid liquid detergents or solvents like gas.
- Moisture: Keep the player away from humid environments. If condensation occurs, turn on the player to allow heat to dissipate moisture.
About This User Manual
Please read this manual carefully and keep it for future reference. Illustrations may differ slightly from the actual product due to firmware variations.
Component Replacement: Only authorized components should be used for replacements to prevent fire, electric shock, or damage.
Package Contents
- TV BOX
- Remote Control
- Power Adapter
- HD Cable
- User Manual
Installation Steps
- Connect the TV BOX to your TV using an HD cable.
- Connect the TV BOX to the power supply.
- Network Connection: For wired connection, plug an Ethernet cable from the TV BOX to your modem or router. For wireless connection, select your Wi-Fi network and enter the password.
Connection Interface
The device features the following ports:
- DC 5V/2A: Power input.
- SPDIF: Digital audio output.
- USB 3.0: High-speed USB port.
- USB 2.0: Standard USB port.
- ETHERNET: Wired network connection.
- HD: High-Definition Multimedia Interface for video and audio output to TV.
Remote Control
The remote control allows you to navigate and operate the TV BOX. Key buttons include:
- Power: Turns the device on/off.
- Voice: Activates voice control.
- Menu: Accesses the main menu.
- OK: Confirms selections.
- Arrow Keys (Up, Down, Left, Right): Navigates menus.
- Back: Returns to the previous screen.
- Home: Returns to the main home screen.
- Volume +/-: Adjusts audio volume.
- Mute: Silences audio output.
- Mouse: Activates/deactivates the virtual mouse pointer.
- Set Up: Accesses settings.
- Del: Deletes items.
- Channel Up/Down: Changes channels (if applicable).
- App Shortcuts: Direct access to YouTube, Netflix, Prime Video, Google Play.
Bluetooth Pairing Method
First Pairing: Place the remote control near the box. Press and hold the [LEFT] and [RIGHT] buttons simultaneously for about 10 seconds until the red indicator light on the remote flashes continuously, then release to enter pairing mode.
Second Pairing (Reconnection): Press any button on the remote control to reconnect.
Remote Indicator Status:
- Infrared: LED blinks twice continuously when a key is pressed; turns off when the key is released.
- Bluetooth: LED stays on while a button is pressed; turns off when the button is released.
Virtual Empty Mouse (VOA)
Press the virtual mouse button. Use the arrow keys to move the pointer on the screen. Press the virtual mouse button again to disable this function.
Screen Casting
Introduction: The TV box allows you to display photos, music, and videos from your smartphone or tablet on your TV.
Preparation: Ensure your mobile device and the TV BOX are connected to the same network.
How to Use: Once connected to the same network, a screen casting logo will appear in compatible applications on your device. Tap the logo to share your content on the TV.
Features
- OS: Android 14.0
- CPU: Allwinner H728 Octa-core ARM Cortex™-A55
- GPU: ARM Mali-G57 MC1
- WiFi: WiFi 6
- Video: Supports 8K video decoding
- USB Ports: USB 3.0 x 1, USB 2.0 x 1
- Bluetooth: Version 5.X
- Ethernet: 1000M (Gigabit Ethernet)
- Audio Output: Supports SPDIF
- Remote Control: Bluetooth remote control
- Power Input: DC 5V/2A
Troubleshooting
Do not attempt to repair the TV Box yourself, as this voids the warranty and carries a risk of electric shock. Consult your dealer if problems persist after checking the following:
| Problem | Solution |
|---|---|
| No power | - Ensure the power adapter is correctly connected to the power outlet and the TV BOX. - Press the power button on the remote control. |
| No picture | - Re-connect the HDTV cable, YUV cable, or AV cable. - Check if the TV is switched on. - Check the TV's input source setting. |
| No sound or distorted sound | - Adjust the volume. - Check speaker connections. - Check digital audio connections. - Ensure your amplifier is set correctly. |
| No audio or digital output | - Check the digital connections. - Check your amplifier settings. |
| The player does not respond to the Remote Control | - Aim the remote control directly at the sensor on the front of the TV BOX. - Reduce the distance to the TV BOX. - Replace the batteries in the remote control. |
| Player does not respond to some operating commands during playback | - Operations may not be permitted. Refer to the user manual. - The system may have halted; restart the player by unplugging and re-plugging the power adapter. |
| No sound during movie playback | - The audio codec may not be supported by the TV BOX. Change to a supported audio format in the playback menu. - Check the volume. |
| The contents of the USB flash drive cannot be read | - The USB flash drive format may not be compatible with the box. - If one USB drive is not read, turn off the TV BOX for 30 seconds and restart it. |
| Slow operation of the USB flash drive | - Large file sizes or high-resolution content on the USB flash drive may take longer to read and display. |
| No sound with HDTV connection | - Check the connection between the TV and the HDTV jack of the box. - Check your TV system setup. - Check the volume. - Turn off the TV BOX, wait 30 seconds, and turn it on again. - If in HDTV status, check if the HDTV connection is correct, try another HDTV cable, or set the output resolution of the TV BOX to 720p. |
| The TV screen is blank and the player LED is blinking | - Turn off your TV BOX, wait 30 seconds, and turn it on again. - If under HDTV status, check if the HDTV connection is correct or change another HDTV cable, set the output resolution of this TV BOX into 720p. |
